Hotel Stotsenberg - Angeles

We could not sleep here. The hotel is noisy at night with many doors slamming and construction noises and people talking at 1 am. I had to ask 3 times for a better room because we were stuck in noisy rooms with views of walls and dumpsters. Many hotels in angeles city are better than this one.

Genuine Expedia guest review

The beds were hard as boards! We moved rooms and the same thing, there is a club/bar/cassino close so the noise was unbearable. Aweful stay!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Had a problem with room service (i.e. Food), it was terrible for this class of hotel. Although the staff did resolve it swiftly and saftisfactorly. But just did not trust the food from the hotel after this situation.

Genuine Expedia guest review

I guess Holloween is around the corner when I stayed in this hotel and that is why they made you feel the horror. Well judging from other reviews made by other people who stayed there, it seems their bad service can be experienced all year round, not just Holloween. Their staff are not so friendly, they look at you suspiciously at the front desk. Operator […] is a bit snooty considering the hotel is not full when I was there. We wanted to check out the S-Bar so we could have a drink to avoid getting out to drive since the place is too far away from the city proper. Lo and behold it's closed. The snooty operator suggested the casino bar. Problem is you need to play to be able to order drinks since there aren't any bar stools around the bar to sit on and have a drink. So we opted out to buy our booze and drank them in our room. During our drinking session in our room around 10 to 11 PM I rang up the operator to ask if breakfast the next morning is buffet. The operator asked, a female, if I belong to a group staying in the hotel for their company planning. She mentioned several company names but told her I booked our stay there online. She took several minutes to inquire from other colleagues if it is buffet. She got back to me and she declared yes indeed it is buffet. I even joked that we won't be eating much that night so we can take advantage of the breakfast buffet. I woke up 7+ am and I woke my companion also to go have the buffet breakfast as promised by the operator the night before. Lo and behold the snooty waiter wo took our orders declared its not buffet. He gave us a menu to choose which breakfast type we want. We chose the Filipino breakfast with 2 eggs. When our order came out, there is only one egg on the plate. The snooty waiter informed me they only serve one egg for complimentary breakfast. I went to the front desk to complain about the previous night's inquiry. She was very dismissive and telling me that all staff are aware that buffet breakfast is only s Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

非常棒,下次有機會再來

Genuine Hotels.com guest review