All hotels in Missoula, Montana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here150 Expressway, Missoula, MT, 59808, United States of America, ‏‎855-239-9222
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4.6 / 5Outstanding

Score breakdown (from 155 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.4
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4.0 / 5Excellent
"Nice place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The beds were very comfortable . Breakfast was good. No complaints
Genuine Hotels.com guest review
1 night trip with friends May 9, 2015
Candi
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Comfortable beds. Quiet. Great cinnamon rolls. Only drawback is the commercialized neighborhood.
Genuine Hotels.com guest review
1 night business trip Apr 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Second stay as good as the first!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is the second time we have stayed at this Holiday Inn Express in Missoula. We have been very pleased both times. The hotel is new, located near the freeway, close to the airport, and an easy drive to downtown Missoula (college area). The breakfast is good and has many options. The exercise room is well enough equipped to get a decent workout. The bed is very comfortable and we did not notice any noise from other guests. Would stay here again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the awesome 5 star hotel rating. We are super excited to hear that you enjoyed your stay and that our location worked so well for you! Thank you for being our guest! We look forward to your next stay. Thank you!
2 night business trip Feb 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Everything was great...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed 2 nights and everything was wonderful. Would stay again.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Julie- Thank you! We are so glad to hear that "everything was great" during your stay at the Holiday Inn Express in Missoula! Hope to see you again soon!
Other trip Feb 15, 2015
Julie
US
5.0 / 5Outstanding
"great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
That was super ralaxing! Great stay!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
jan- Thank you so much for the 5 star hotel rating! We are delighted to hear that you had a relaxing and a great stay! We hope to see you again soon!
1 night trip Jan 31, 2015
jan
US
3.0 / 5Good
"Not wonderful"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Pretty noisy / walls pretty thin. Also, housekeeper left a weird polish on furniture that left marks on our arms & bodies. Very odd
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for taking the time to review the Holiday Inn Express in Missoula. We apologize about your recent experience. We strive to provide each of our valued guest with the best service and experience possible and we apologize that we fell short during your stay. We would love the opportunity to have you as our guest in the future. Thank you again.
1 night family trip Dec 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent accommodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice people, rooms and accommodations. I would recommend this place to everyone.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you so much for the fantastic 4 star hotel rating and for being our guest! We sure appreciate your comments about the Holiday Inn Express & Suites in Missoula and we invite you to stay with us again. Thank you!
1 night family trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Room worked well for our group of 6 Breakfast was a little disappointing because of the wait for food but staff members were friendly
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you! We sure appreciate the 5 star hotel rating of the Holiday Inn Express & Suites and we hope to see you again soon in Missoula.
Other trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Once I found the right location, it was easy to find and right close to where I was wanting to be. Had a little snafu with finding it, though. When I entered the address into Mapquest, it showed it as the regular Holiday Inn, not the HI Express. So, I was a little lost. The staff was friendly and got me checked in quickly. They did, however, send someone else to my room who was trying to get in, but they called to confirm who was already in the room and they assigned the other person to a different room. Room was nice and large but a little warm during the night.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Lucinda- Thank you so much for taking the time to review our hotel in Missoula. We are so glad that you found us and apologize again that this happened. It is rare that our computer system makes an error such as that, and are truly sorry that it happened. We are truly grateful for your 4 star hotel rating and would love the opportunity to have you as our guest again. Thank you!
Other trip Nov 20, 2014
Lucinda
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a nice rest on the comfortable beds. The room was clean and spacious.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you dshayes- We sure appreciate the 4 star hotel rating of the Holiday Inn Express & Suites and we hope to see you again soon in Missoula.
Other trip Nov 20, 2014
dshayes
US
4.0 / 5Excellent
"Convenient Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Have stayed here 9 out of 10 times while visiting Missoula. It is close to the highway and amenities
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
mike- Thank you so much for the fantastic 4 star hotel rating! We sure appreciate having you as our guest at the Holiday Inn Express & Suites in Missoula and we invite you to stay with us again. Thank you!
Other trip Nov 20, 2014
mike
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quiet hallways, easy to get to the hotel from interstate.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you so much for the fantastic 4 star hotel rating! We sure appreciate having you as our guest at the Holiday Inn Express & Suites in Missoula and we invite you to stay with us again. Thank you!
3 night business trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Very comfortable and clean."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really comfortable and great staff, close to everything and nice details and decor. Great value and easy to get too attracting a and the College. Thumbs up!
Genuine Expedia guest review
Other trip Oct 20, 2014
robert
US
4.0 / 5Excellent
"beautiful and modern"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was great! Beautiful, modern furniture/decor. Spacious, and extra amenities. The only negatives were that our hair dryer didn't work, and the chlorine fumes in the pool were really strong and stung my eyes. I will definitely stay there again. Thank you!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Sheila- Thank you so much for your kind review of the Holiday Inn Express & Suites in Missoula. We apologize again about the hair dryer and the pool. Although your stay was a few months ago, we wanted to thank you for taking the time to review us. We would love to see you again in Missoula, Montana. Thank you for being our guest!
1 night family trip Oct 11, 2014
Sheila
US
5.0 / 5Outstanding
"Clean and Comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very Satisfied,... Clean comfortable room, Great Breakfast. Good Stay.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you so much for staying with us and for your fantastic review and 5 star hotel rating! We are so excited to hear that you enjoyed your stay and hope to see you again soon!
1 night romance trip Sep 2, 2014
Tony
US
4.0 / 5Excellent
"New and good for business"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Close the airport with a free shuttle. The hotel is either brand new or recently remodeled. Nice gym, indoor pool, breakfast in the am. Great for the business traveler.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you so much for your fantastic 4 star hotel rating! We love reading your comments and appreciate your willingness to share your experiences with other travelers. We hope to see you again in Missoula at the Holiday Inn Express!
2 night business trip Aug 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Convenient location off highway near airport on edge of town so close to everything including hikes and coffee shops for morning. Has great gym and serves continental bkfst with hot items too. Absolutely would stay here again. Close to everything and staff were nice. Room was extremely comfortable. Had absolutely no problems.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the wonderful 5 star hotel rating of the Holiday Inn Express in Missoula, Montana. We appreciate having you as our guest and hope to see you again in Montana!
2 night family trip Aug 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Holiday Inn Express"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was the nicest Holiday Inn Express we have stayed in. The customer service was excellent and it was very clean! Would stay here again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the wonderful 5 star hotel rating of the Holiday Inn Express in Missoula, Montana. We appreciate having you as our guest and hope to see you again in Montana!
2 night trip Aug 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great rooms, mediocre breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Other than a mediocre breakfast (hard to complain about when it's free and at least did have some hot items, even if they weren't great), this hotel was just about as perfect as any I've stayed in. Actually, I'd say it's the best I've stayed in in recent memory. My room was fantastic — clean, comfortable, and nicely decorated — and really seemed to shine in the amenities (fridge, microwave, great TV (for a hotel room)) and other small details (for instance, they actually include a DVD player, and the TV was equipped with HDMI and other ports and was otherwise not locked down by the hotel to prevent other things from being hooked up to it, as I have seen in other hotels (this was great for me, as I had planned on hooking my laptop up to watch some movies, which I did, with excellent results)). Also, friendly staff, great location. I'd definitely consider staying there again (though, all else being equal, I might see if any of the other hotels in the area have better-reviewed breakfast)
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
J Meyer- Thank you so much for your thorough and fantastic review of the Holiday Inn Express in Missoula. We appreciate your honest feedback about our breakfast and are so excited that you enjoyed our upgraded tvs. We would love for you to be our guest again!
1 night trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"We will be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed here for 1 night on a road trip and I have to say it was perfect for our family. We had a family room and our boys enjoyed having bunk beds and their own tv with xbox. Breakfast was great and they replenished it constantly so you didn't feel like you missed out by sleeping in a little. We plan on heading to the National Parks out that way in the next year or so and we will be making this one of our stops.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Mary- Thank you so much! We are honored by your comments and are so excited that your family liked our Kids Suites and our breakfast. We look forward to seeing you next year!
1 night trip Aug 9, 2014
Mary
US
5.0 / 5Outstanding
"Everything you need"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was new and we'll designed. All the rooms had refrigerators and coffee makers. The beds were comfortable and I loved the choice of soft or firm pillows. They had an indoor pool and work out facilities. In the morning they have a nice dining area with complimentary breakfast. The staff was extremely friendly and my husband and I commented to each other more than once that this place was a great value!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you! Wow we loved reading your review and truly appreciate your kind remarks regarding our hotel and our team here in Missoula. We appreciate having you as our guest at the Holiday Inn Express- hope to see you back soon!
1 night family trip Aug 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Consistancing in Missoula"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It was exactly as expected. Very consistant. The staff is very nice.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Jscsuper- Thank you so much for taking the time to review the Holiday Inn Express in Missoula. We are honored by your comments and hope if your travels bring you back to Montana that you will stop by and stay with us. Thank you!
1 night trip Aug 7, 2014
Jscsuper
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Not much more to ask for in accommodations. Just a nice place to stay.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Larry S- Thank you so much for the fantastic 5 star hotel rating- we really appreciate having you as our guest at the Holiday Inn Express in Missoula.
1 night trip with friends Aug 1, 2014
Larry S
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is one of the more comfortable hotels I have stayed in. Very helpful staff and tasty breakfast.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Charity Cook- Thank you for the wonderful 5 star hotel rating of the Holiday Inn Express in Missoula, Montana. We appreciate having you as our guest and hope to see you again in Montana!
1 night family trip Jul 26, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Was very hot and ac didn't seem to work well until in the morning it seemed to work better
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you so much for taking the time to review the Holiday Inn Express hotel & Suites. We apologize again about the AC unit in your room and will make sure to have our maintenance team check it out to make sure it is working properly. We would love the for you to stay with us again. Thank you again!
Other trip Jul 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel and service. What more can I say.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you so much for your awesome review and 5 star hotel rating. We are completely honored by your comments and would love for you to stay with us again soon. Thank you!
Other trip Jul 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place-"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice, friendly, clean, quiet hotel with a very good breakfast included.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
D. Scharff- Thank you for the great 5 star hotel rating! We are so excited to hear that you enjoyed your stay with us at the Holiday Inn Express & Suites in Missoula, Montana. Hope to see you again soon!
1 night family trip Jun 27, 2014
D. Scharff
US
5.0 / 5Outstanding
"Awesome Hotel to take kids"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We traveled around the Northwest with two little ones. The kid's suites are relatively cheap and a great way to get some privacy for adults. Only downside is it is in a fairly busy commercial area with little to walk to but other than that if traveling to Missoula I would stay here again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Family Truckster- Thank you so much for staying with us on your recent trip to Montana. We are so glad to hear that your family was able to book one of our unique kids suites and enjoy some privacy. We hope you were able to enjoy our amenities like our pool and xbox game room. Thanks again for staying with us and we hope to see you again in Missoula.
2 night family trip Jun 11, 2014
Family Truckster
US
5.0 / 5Outstanding
"Very nice hotel on outskirt of downtown."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a very nice hotel on the outskirts of town you can easily get to downtown via a 5 minute freeway ride or other sites. The pool was great and continental breakfast had many options.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Paul- Thank you so much for taking the time to review the Holiday Inn Express & Suites in Missoula. We are so grateful for your comments about our location and pool and hope to see you again soon!
Other trip Jun 14, 2014
Paul
US
5.0 / 5Outstanding
"Awesome, didn't want to leave!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything about this place was exceptional.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
bishop- Thank you so much for taking the time to review the Holiday Inn Express & Suites in Missoula. We are so grateful for your comments and hope to see you again soon!
1 night trip May 28, 2014
bishop
US
5.0 / 5Outstanding
"Nice Hotel to stay in; very clean and nice."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Appreciated the cleanliness of the room/facilities; the breakfast was very good as well.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the 5 star rating- We appreciate your feedback and having you as our guest! Hope to see you again in Missoula. Best Regards, Holiday Inn Express Missoula
Other trip Apr 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect hotel for families with children"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed in the kid suite and it was perfect. This was the most family friendly hotel where the kids had fun and loved "their room" and mom and dad got to relax too. The only downside was that since it was family friendly- it seemed there were a LOT of families and we could hear a lot of noise and activity in the hall and the pool was crowded. We will return for another stay though.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the 5 star rating! We appreciate your feedback and having you as our guest! Thank you for letting us know about the noise. Best Regards, Holiday Inn Express Missoula
Other trip Mar 17, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
easy check it, quiet.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the 4 star rating of the Holiday Inn Express in Missoula. We hope to see you again soon! Thank you, Holiday Inn Express & Suites Missoula, Montana
Other trip Jan 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms are great! Hotel is clean, breakfest is wonderful!. The only thing that would be better is to have the pool open later than 10pm, my son had a wrestling met and by the time I got to the hotel I could not use the hot tub.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the 5 star rating! We appreciate your feedback and having you as our guest! Best Regards, Holiday Inn Express Missoula
Other trip Jan 20, 2014
Julie
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We've stayed at a motel for years just up the road and last two years have been disappointed so we branched out to try another as this is an annual class we attend. Room was nice, clean, walls a little thin as you could hear quite a bit of noise but other than that we were happy and will be booking again. The conference center rooms run about $20 more per night. So for just across the road and a nice brisk walk in the mornings it is excellent!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
MA S- Thank you for staying with us! We love that you were able to save some money and have a great night sleep! We hope to see you on your next class! Best Regards, Holiday Inn Express
2 night business trip Jan 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice, clean, good breakfast, helpful staff.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the 4 star rating! We appreciate your feedback and having you as our guest! Best Regards, Holiday Inn Express Missoula
1 night trip Jan 7, 2014
Bozeman
US
5.0 / 5Outstanding
"awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great staff and a very nice hotel will definitely stay again
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Michelle- Thank you for taking the time to review our hotel in Missoula, Montana! We truly appreciate your feedback and hope to see you again at the Holiday Inn Express!
1 night business trip Jan 3, 2014
Michelle
US
5.0 / 5Outstanding
"Great family friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very nice and simple hotel but highly recommend staying.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
John- Thank you for the awesome 5 star rating of the Holiday Inn Express in Missoula. We are delighted to hear that your stay went well and hope to see you again soon! Thank you, Holiday Inn Express & Suites Missoula, Montana
1 night trip Dec 22, 2013
John
US
5.0 / 5Outstanding
"Excellent value, great breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love the HI Express hotels. Always clean, very modern. I used the laundry facility here and it was very clean with large capacity high energy w/d. The breakfast was excellent. Definitely lived up to what I expect to receive at HI Express hotels.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Hope- Thank you for taking the time to review our hotel in Missoula, Montana! We truly appreciate your feedback and hope to see you again at the Holiday Inn Express!
1 night trip Dec 14, 2013
Hope
US
5.0 / 5Outstanding
"Very Nice Experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
As far as complimentary breakfast buffets go theirs was very nice. It was well stocked with a reasonably good variety of food items. The room was nice and the bathroom was spotless. The location was not as convenient for our purposes as many other motels, but our experience was pleasant enough that we will go back and endure the longer in town commute.
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for the 5 star rating! We appreciate your feedback and having you as our guest! Best Regards, Holiday Inn Express Missoula
Other trip Nov 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Cross Country Move"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
AMAZING! We had a family room booked, so we had 3 beds and 2 rooms with a little kitchen area. The room looked amazing, the bathroom was stocked with great items to use from normal soaps to q-tips, make=up remover, and mouth wash. Two AC controls for each room that were easy to use (whether using the wall part or the unit control). Staff was very welcoming and easy to talk to and understand. If ever going through here again I'll for sure stay there. Well worth the money (which by the way was a great deal).
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Kelly- Thank you for the awesome 5 star rating of the Holiday Inn Express in Missoula. We are delighted to hear that your stay went well and hope to see you again soon! Thank you, Holiday Inn Express & Suites Missoula, Montana
1 night trip Nov 3, 2013
Kelly
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Don- Thank you so much for taking the time to review our property in Missoula, Montana. We are delighted to hear that your stay went well. We would love to have you stay with us again at the Holiday Inn Express. Thanks!
2 night trip with friends Oct 25, 2013
Don
US
4.0 / 5Excellent
"Great hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was a great hotel and fun stay. The only complaint was that the blow dryer didn't work and housekeeping seemed a bit slow. We didn't get out room cleaned between 10 am and 4 pm. We would stay there again!
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Lisa- Thank you so much for staying with us and leaving us a 4 star rating! We definitely appreciate your feedback regarding housekeeping. We would love for you to stay at the Holiday Inn Express again. Thank you!
2 night romance trip Oct 25, 2013
Lisa
US
4.0 / 5Excellent
"Very cleans easy to get on and off freeway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very clean comfortable rooms nice quiet easy to get on off the freeway into everything else in Missoula great experience
Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for taking the time to review our hotel in Missoula, Montana! We truly appreciate your feedback and hope to see you again at the Holiday Inn Express!
Other trip Oct 29, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
Our stay was ok at best. The staff was very busy, but very friendly. We went for a football game and left our kids with grandma while at the game. We had alot of trouble with our keys and had to have them reprogramed. When we inquired about it they said it probably needs to be reset at the door. They did not fix it. I asked for a discount on the room and the guy at the desk said he would talk to the manager and call me. No call and no discount. I will never stay here again. the person at the desk should have some approval limit to make customers happy. We had the executive suite for ease and comfort since there were many of us. I left unhappy and won't stay again
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Ryan- Thank you so much for leaving feedback for us after your stay. We truly appreciate those who are willing to let us know how their stay went so that we can improve. We wanted to sincerely apologize about your keys not working properly. There are times when cell phones or credit cards can demagnetize the keys. Whether that was the case or not, we should have checked the lock. We also apologize that the communication between our manager and our employee. We definitely do not like to hear that you left unhappy and do not plan on returning. We acknowledge that your stay did not go as planned and if possible would love the opportunity to have you stay with us again. Thank you again for being willing to let us know how your stay went. Best Regards, Holiday Inn Express
2 night family trip Oct 4, 2013
Ryan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved it the staff was friendly and very concerned that I had not eaten for a while and hurried to check me in so that I could go get something to eat
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you so much for taking the time to review our property in Missoula, Montana. We are delighted to hear that your stay went well. We would love to have you stay with us again at the Holiday Inn Express. Thanks!
2 night trip Oct 1, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I did not like it. When I made the reservation there was no mention of the hotel is not pet friendly. This caused considerable trouble for me and my family. I will not book this hotel on business or pleasure again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Paul- Thank you so much for your feedback regarding our pet policy and how it effected your stay. We don't currently except pets and because of that we need to be able to provide pet free rooms to those who have allergies. We value having you as our guest and truly apologize about your reservations. Best Regards, Holiday Inn Express
1 night trip Oct 6, 2013
Paul
US
5.0 / 5Outstanding
"No issues, as advertised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
What you would expect from a Holiday Inn express. Room was clean and the hotel overall seems pretty new. Didn't have breakfast there and didn't use any other features like the pool so can't say anything on those amenities.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for your 5 star review of the Holiday Inn Express Missoula. We truly appreciate your feedback on your room and are glad your stay went well. Thanks again for being our guest- we hope to see you again soon.
1 night trip with friends Oct 5, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean, comfortable, and well-maintained. No complaints at all. Great value.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
P & J Thank you for taking the time to review our hotel in Missoula, Montana! We truly appreciate your feedback and hope to see you again at the Holiday Inn Express!
2 night trip Oct 5, 2013
P & J
US
5.0 / 5Outstanding
"We had a great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved having a suite. We had a baby with us and we were able to put her in the other room. It was clean, and the breakfast was awesome. The pool is a small, but ok. We had a great stay. Thanks.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Missoula
Thank you for staying with us Debra. We appreciate your feedback about your suite and the pool. We would love to have you as our guest again- thank you!
1 night trip Sep 28, 2013
Debra
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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