All hotels in Stockholm, Sweden
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereSturegatan 22, Stockholm, 114 36, Sweden, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 1,049 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.6
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Would definitely book here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location next to the park. Lovely hotel
Genuine Hotels.com guest review
2 night business trip Jun 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Enjoyable Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our stay was very enjoyable. The rooms were comfortable and clean. Staff was helpful and like most places in Sweden capable of helping non-Swedish speaking guests. Only minor annoyance was the shower separation is so small that you generally get the bathroom floor wet during a normal shower. With the towels provided it wasn't an issue, but be careful stepping out of the shower if you forget to put down a towel.
Genuine Expedia guest review
Other trip Jul 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay very much. It was clean, roomy, and convenient. Priced right. Delicious and bountiful breakfast!
Genuine Hotels.com guest review
3 night family trip Jun 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Great experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
After an international flight, I arrived in rainy Stockholm. Hotel staff allowed me to check in aorund 1pm which was great. The room was super, clean, fresh, great shower and loved the bath robes. Hotel staff were very helpful throughout the stay. The breakfast really made agreat start to each day and stays open later on wekeend which is nice too.
Genuine Expedia guest review
Other trip Jun 24, 2013
Sue
US
4.0 / 5Excellent
"Excellent location, walking distance to city cente"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very convenient and the overall experience was very good. Great neighberhood with many restaurants and bars as well as a comfortable walking distance to major sightseeing attractions. Highly recommend this hotel.
Genuine Hotels.com guest review
3 night romance trip Jun 5, 2013
JDT
US
5.0 / 5Outstanding
"Close to businesses, walkable to tourist areas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice upscale hotel with friendly and helpful staff. Modern decor, comfy bed and amazing breakfast included. Beautiful park is across the street. Sunny summer days allowed us to walk to most of the sites, including to old town and even to skansa...in cold or rainy weather a hotel closer to the train station would be better for tourists. Good location for business travelers.
Genuine Hotels.com guest review
2 night family trip Jun 4, 2013
Tosh
US
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was excellent with one little exception....shower had no door, so the the whole bathroom got wet
Genuine Hotels.com guest review
3 night trip with friends Jun 5, 2013
Karl
US
3.0 / 5Good
"Good location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
Small Quiet hotel in nice part of town. AC was not functional while I was there - made my evening uncomfortable. I was told to open my window as the person who can fix this was gone for the evening - not 4 star customer service. Nice breakfast and very nicely appointed room. Front desk could not locate my reservation initially - only when I retrieved my confirmation number was I checked in.
Genuine Expedia guest review
Other trip Jun 10, 2013
Bill
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff were friendly and very helpful. The hotel is also well-located for dining, shopping sightseeing, and reasonably close to the start of the Stockholm Marathon.
Genuine Hotels.com guest review
3 night trip May 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Good location, Good Service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location, large well appointed rooms, good wifi connectivity. Room had large windows facing the city garden that let in lots of natural light. Will move this to the top of my list of hotels to stay at in Stockholm.
Genuine Expedia guest review
Other trip Apr 27, 2013
Shuks
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel has all you expect from a full service hotel. Will stay there next time I visit.
Genuine Hotels.com guest review
5 night business trip Apr 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice affordable luxury hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A very solid and affordable luxury hotel with a good location: near the metro, not far from the Cityterminalen and Central Station, near Saluhall.
Genuine Expedia guest review
Other trip Mar 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Conveniently Located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my second time staying at the hotel and it was wonderful again. I like the convenient location and the included breakfast everyday. The staff is very friendly and helpful.
Genuine Hotels.com guest review
6 night business trip Mar 10, 2013
A Traveler
US
4.0 / 5Excellent
"Clean and convenient"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Close to lots of restaurants and close to the metro. Good value.
Genuine Hotels.com guest review
1 night trip Jan 5, 2013
KM
US
4.0 / 5Excellent
"expensive parking"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Beautiful hotel, good location. However parking a car will cost you, about $75.00 a night.
Genuine Hotels.com guest review
Family trip Oct 3, 2012
Bennekers
US
5.0 / 5Outstanding
"Best of both worlds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is so perfectly located; far enough away from the tourist center but close enough to still be in the middle of the action. Great nearby restaurants and bars, beautiful park for a nice walk or run. The rooms are a bit more luxurious than the typical Swedish hotel.
Genuine Hotels.com guest review
2 night business trip Sep 13, 2012
Erik
US
5.0 / 5Outstanding
"Wonderful breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed the buffet breakfast. So many choices and the food was so tasty and fresh.
Genuine Hotels.com guest review
1 night trip Sep 6, 2012
JSZ
US
4.0 / 5Excellent
"Excellent Service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was beautiful and very well maintained except for the temperature in the room. I could not get it to reset to a lower temperature, however the front desk person (i am sorry i did not get his name) was terrific and came to my room to help. the location was very convenient to my work locations and dinner meetings.
Genuine Hotels.com guest review
4 night business trip Aug 27, 2012
Kelli
US
5.0 / 5Outstanding
"Excellent location and very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Breakfast was included in the rate and was a smorgasbord of delicious foods. The staff was very helpful.
Genuine Hotels.com guest review
2 night trip Aug 27, 2012
Elaine and Lance
US
5.0 / 5Outstanding
"Great location in the heart of Stockholm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The friendly front desk staff mad this stay easy and pleasant. The hotel is walking distance to the water and the shopping. The breakfast is served in a very nicely decorated Asian fusion restaurant. The hotel room was quiet and had a large Phillips flat-screen TV and the bathroom had a rain shower. All materials are high end.
Genuine Hotels.com guest review
4 night family trip Aug 2, 2012
Rickard
US
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service provided by the staff was very helpful including getting restaurant reservations and answering general questions. The room was great with a bath and separate shower. The location was convenient for buses - we used a Stockholm Card which saved considerable money. The room was not made up until 5:00 pm one day but we were able to get our room before noon on check-in day. The price was reasonable and Hotels.com provided what they promised. Given the price we did not expect turn-down service which was not provided. Will use them again.
Genuine Hotels.com guest review
5 night trip Aug 1, 2012
Jeff
US
5.0 / 5Outstanding
"Great place to stay in Stockholm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a very clean, modern hotel across from a beautiful park. We walked everywhere! Major shopping is vertually outside the hotel's front door. The harbor, Opera House, Palace, and other major sites are about a 10-15 minute walk away. The hotel has a marvelous breakfast buffet included in the room price.
Genuine Expedia guest review
Other trip Aug 4, 2012
Nolia
US
5.0 / 5Outstanding
"An Excellent Choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were pleasantly surprised about just how nice this hotel is. This location has been open about 1-year now and it still seems brand new. We were very pleased with the furnishings, the bathroom and the service. Although one of their two restaurants was closed for the summer, the other, a pub, proved to be an excellent spot to meet up with relatives that we had never previously met.The hotel is located across the street from a park. Readers would do well to request a park facing room, but although our room wasn't park facing, it we were quite content. The hotel is quiet and within a reasonable walk to all the downtown tourist attractions without being in the middle of the rush associated with tourist activities.
Genuine Hotels.com guest review
3 night trip Jul 22, 2012
Ray E
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location in the centre of city next to great park ant close to everything.Big comfortable room, very clean.Great breakfast buffet. Helpful people at the front desk.
Genuine Hotels.com guest review
3 night trip Jul 6, 2012
Catolina
US
5.0 / 5Outstanding
"Good location close to all public transport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were so pleasantly surprised with our hotel. The staff were so friendly and welcoming and everyone spoke perfect English. They were very helpful in booking tours and giving us directions.Free wifi was a plus and also a delicious free breakfast. Hop on hop off tour bus a block down the street and a park directly across from hotel.We arrived early and they gave us our room right away. We would definitely stay here again!
Genuine Hotels.com guest review
1 night trip Jun 29, 2012
Kerry
US
4.0 / 5Excellent
"Nice, comfortable, convenient"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was conveniently located within easy walking distance of the main attractions of the city's lovely waterfront. A bus stop was also nearby. The staff was available if asked, but not attentive. No phone instructions in the rooms made it difficult to request a wake up call. Breakfast, included, was satisfying, but nothing special. The Bishop's Arms Pub on the first floor had potential, but lacked character, despite its apparent effort to emulate a British pub. A sufficiently OK hotel, but nothing special.
Genuine Hotels.com guest review
5 night trip Jun 26, 2012
Pam
US
5.0 / 5Outstanding
"Nicest hotel I have stayed at in Stockholm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very impressed. I have stayed at 4 different hotels within 1 km of the center of town and this is the nicest one. The staff is great, the hotel is clean, the location is perfect and breakfast is very good. I have no idea how lunch or dinner are.
Genuine Hotels.com guest review
3 night business trip Jun 25, 2012
Peter
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very much recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel; lovely large room overlooking a park, happy & professional staff, good breakfasts.
Genuine Hotels.com guest review
5 night business trip Feb 22, 2015
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great service, comfortable large rooms and convenient location.
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel in a great part of the city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the greeting at reception on arrival to my departure 2 days later I have only good things to say about my experience. The room was very clean and the bed very comfortable. The bathroom was spotless. The view over the park were very pleasant. They even left a Cognac miniature and glass on the bedside table. There is a british pub next door on one side and a more classy bar on the other. It was a weekend and both were lively , although a short walk away are a bigger selection of nice bars and restaurants. It was not a noisy area, so sleep came easily.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel at good place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Bereakfast should contain more options (olive, honey) Lady at the welcome desk was not so friendly. Apart from that, good one
Genuine Hotels.com guest review
9 night business trip Jan 12, 2015
abdullah
GB
5.0 / 5Outstanding
"Great room in a good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had previously stayed in a standard room at the Eden Park Hotel, and for this stay we decided to go for a Deluxe Double Room so that we could have a view of the park. This room was well worth the extra. The hotel has good service and includes a good breakfast
Genuine Expedia guest review
Other trip Oct 8, 2014
Rich
GB
5.0 / 5Outstanding
"Great hotel in nice surrondings in city center"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a very pleasant stay at this hotel august 2014 and were overall very satisfied with the hotel. Excellent breakfast. Nice and clean, beds were comfortable and staff was servise-minded. Can recommend this hotel if you're going to Stockholm.
Genuine Hotels.com guest review
2 night romance trip Aug 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"Highly rcommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very happy with our short stay from friendly helpful check in to great room, with very comfortable bed. Handy location a short walk to all the action and not far to the old town in a nice part of town.after many hotel breakfasts on our trip, this one stood out as the best!!!!
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Mark h
IE
4.0 / 5Excellent
"Clean Location Boutique"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel. It is clean, first rate service, close to Stureplan and the Park, and the Elite group of locations feel like small boutique hotels. I have stayed here a few times, and at the Eden hotel in Malmo, and will keep coming back.
Genuine Expedia guest review
Other trip Aug 18, 2014
Greg
CA
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excelllent location - 15 minutes walk from Central Station and 10 minutes walk from the harbour with plenty of nearby restaurants to choose from. The hotel staff were very pleasant, helpful and efficient and the room was clean and comfortable. I would recommend this hotel and next time I visit Stockholm I will book it again.
Genuine Hotels.com guest review
4 night family trip Jul 28, 2014
Midlander
GB
5.0 / 5Outstanding
"Excellent overall!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I stayed for three nights and we throughly enjoyed our stay! The hotel is located across from a park in a very trendy area of the city, there are tons of shopping, restaurants, and bars within walking distance. We also walked from the hotel to all other landmarks but if you don't want to trek, public transit was widely available as well. Our room was airy, comfortable, and clean. Although I would recommend to have a bit more door on the shower/tub. The staff was exceptionally nice and helpful. Although parking is available we were told that it would cost 400SEK (63 CAD) so we took our chances on the nearby streets. The breakfast buffet was amazing, there were many options to choose from and everything was fresh and tasty. We never ate lunch during our stay. This hotel is highly recommended and I would definitely come back next time we're in Stockholm.
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great 5 night stay here, good location-quiet but walking distance to everything. Staff (especially Johan) were extremely hopeful and accommodating. Breakfast is fab!
Genuine Expedia guest review
Other trip Jul 30, 2014
Rachel&John
GB
5.0 / 5Outstanding
"Great location and value for money."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had an excellent three day stay at this hotel recommended by the Stockholm City Librarian. The little gym was perfect for our needs. The breakfast was outstanding including provision of lactose free milk and a broad range of offerings. We would like to single out the night porter/manager who arranged for us and a travelling companion to have an early breakfast before the breakfast room opened so we could catch early morning flights to North America. Hotel also arranged for us to share a cab to airport thereby reducing travel costs. Much appreciated.
Genuine Hotels.com guest review
3 night trip Jul 10, 2014
B, Clubb and K. Burns
CA
5.0 / 5Outstanding
"Great location, helpful staff, excellent breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Our first visit to STOCKHOLM and we could not have picked a better hotel. The area was ideal and the hotel was perfect for our needs.
Genuine Expedia guest review
Other trip Jul 5, 2014
Howard
CA
5.0 / 5Outstanding
"Great hotel, new and nice view!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My husband and I stayed here for 2 nights in June 2014. Here are our thoughts: Positives: + quite new room, very clean and comfortable + good view of the park + air conditioning in the room works great (can actually control your own temp) + good breakfast + good area, near all the very expensive boutiques (e.g LV, Prada...) + good service, very friendly staff Slight negative: - slightly further away from metro... But there are trams within short walking distance
Genuine Hotels.com guest review
2 night romance trip Jun 16, 2014
Georgie
GB
5.0 / 5Outstanding
"Great hotel, ideal location for Stockholm Marathon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice clean modern hotel, with very friendly and helpful staff, good standard breakfast. Stayed here for the Stockholm Marathon as it was convenient for the start/finish and also the city centre.
Genuine Expedia guest review
Other trip Jun 8, 2014
Graham
GB
5.0 / 5Outstanding
"Great hotel, friendly staff, close to amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We found the hotel to be very comfortable and clean, the staff were extremely helpful. The breakfast was good, although the dining room was rather dark and the lights over the table were too low, which meant that people frequently banged their heads on them! The hotel was very central to underground stations. All in all, we were extremely impressed with it.
Genuine Expedia guest review
Other trip May 28, 2014
A Traveler
GB
2.0 / 5Fair
"Don't expect too much"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    3.0
A well-decorated standard hotel. While the beds were the hardest I've ever had the discomfort of using, the room itself was nice. The breakfast was on average, and a bit poor given the price. Location is fantastic if you like nightlife. The adjacent pub had a nice atmosphere. So, if you're just using the room to sleep; seek other places. If location is everything, this is a hotel worth looking at.
Genuine Hotels.com guest review
4 night family trip Apr 17, 2014
A Traveler
IE
4.0 / 5Excellent
"Highly Recommended"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed at the hotel for a weekend and thoroughly enjoyed our trip. The entire place is nice - the room, service, location etc - and it comes highly recommended for both business and leisure trips in and around the Stockholm area. The hotel itself has everything you need and is centrally located; making it easy to get to from the station and a perfect base for exploring the city.
Genuine Hotels.com guest review
2 night trip Feb 21, 2014
D
GB
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, rooms really nice and staff very friendly. Two great restaurants (well one a bar) and a good gym. Breakfast was first class. Looking forward to my next stay already.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2014
Jamie
GB
4.0 / 5Excellent
"Great Hotel !"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stay was fanbulous..room in price category was not what Hotels.com had listed in their description. Manager was wiling to change/upgrade my room and was most gracious about it... Fantastic breakfast and insanely good restaurant.
Genuine Hotels.com guest review
3 night trip Jan 23, 2014
A Traveler
CA
3.0 / 5Good
"Heating did not work. Great location."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
4 star hotel in great location. Fabulous on the phone before we arrived. Heating did not work in our room and our safe was locked. We told staff when we arrived. The first night we slept with hoodies, socks, long sleeved jumpers and thermals! They solved the safe to the day after (of a three night stay) so we had to leave things in the room un attended the first day. The day after, in the middle of the night we were offered an extra, free standing electrical radiator to cope with the cold. We were also offered to change room. We did have a look at it and it was significantly smaller and equally cold! We therefore stuck with the radiator. That took up the temperature to a pleasant level. I wish the staff had been more engaged and actually apologetic. It was only the lady working night who really tried to help. I asked for a refund of 600 kronor (approximately £55) and we did receive that in the end. Breakfast was ok but I have had better in Stockholm. Dry bread and dry cheese. Small tea cups. It was good the breakfast was served so late. Room size ok for being in Stockholm (room 406). It was apparently one of their bigger rooms but it was just right for us. Will unfortunately not come again. Didn't feel welcome.
Genuine Expedia guest review
Other trip Jan 28, 2014
EH
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
great hotel, great breakfast buffet
Genuine Hotels.com guest review
2 night business trip Jan 15, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice hotel very well positioned for visiting centr"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Staff excellent and very helpful, hotel clean, rooms clean. Unfortunately no facilities for making tea or coffee in the room which would normally be expected in a hotel of this rating (even Novotel and Mercure have this facility) nor it would appear elsewhere in the hotel. No business centre so if you did not take a laptop you had to rely on the mobile phone Breakfast excellent with good range on offer Restaurant in the hotel was excellent - when it was open Air conditioning not good and windows could not be opened to reduce the temperature from 23 degrees C
Genuine Expedia guest review
Other trip Jan 3, 2014
Tony
GB
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