"Not as bad as the reviews would indicate"
It's a cheap hotel. It was decently clean, bed was fine, room was tiny. But who comes to NYC for the hotel rooms?Genuine Hotels.com guest review
Dirty - very dirty!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
The hotel staff was o.k. But I wish that some one had told me that i would have to climb close to 2 flights of stairs to get to reception with two very heavy suitcases. The room was a little on the small side but, what do you expect for a hotel in Chinatown. It was close to Canal Street, Chinatown and Little Italy. Another plus was that it is just a […] few blocks from a couple of subway stops. Read moreGenuine Expedia guest review
"Never been more unsatisfied"
The worst place I've ever stayed in my life, a room that could barely fit me and my bags in, a bathroom where you go for a shower and come out dirtier than when you went in. There is only WiFi in the reception of the hotel. Even though the price is low please don't ever... Ever! Stay here. You'll regret it and have a horrible experience here.Genuine Hotels.com guest review
"Worse than a prison"
I haven't been to prison, but the conditions in Orange is the new black are nicer than this place. Mold everywhere and the ceilings drip in the bathrooms. You can hear all surrounding neighbors, snoring, talking on the phone, at all times.Genuine Hotels.com guest review
Can’t believe that such a hotel exist in the 2014 and at Manhattan !!!! How come they can be approved by anybody to operate at all !!! Staying at this hotel was like staying in a prison!!!! Don’t book this hotel !!!!Genuine Hotels.com guest review
My girlfriend was so disappointed for that I booked that kind of hotel. We couldn't even take a shower because no bathroom in the room. There is no rest room, and everything thing you want to do is outside the room. I was so disappointed to even stay in that kind of hotel. So I will never recommend it for any friend.Genuine Expedia guest review
good. bathrooms needed cleaning.Genuine Hotels.com guest review
Disgusting.There was black mold on the walls of the shower along with little black worms that were crawling there as well. The sheets were stained, you can hear everyone else on the entire floor, and the place smells of mold. I read the other reviews and thought, "It can't be that bad". It is. Stay away.Genuine Hotels.com guest review
"You get what you paid for"
When somebody says "don't stay at a cheap hotel in NYC," well they ain't lying. This hotel served the purpose of my one-night stay (I wanted to have a bed to sleep instead of sleeping on a chair at JFK) but it would be your worst hotel by any standard. This is a Chinese hotel located in the ghetto area near Manhattan China Town. The hotel is on the […] second floor of a jewelry store and can be access by a tiny stair. Rooms are separated by very thin walls. You can hear people talking on their phone or snoring. My room was clean enough with no funky smell or nasty bed but it was directly across from shared restrooms, which you could imagine me hearing people went in and out through out the night. The shower room was extremely disgusting. The bath rug was wet and soggy and the floor was smeared with dirt. The worst thing was that they were constructing one of the shower room and it's right in front of my door. At 8.00 am when construction started I was awake by the sound of hammering and wall drilling. I'm an Asian and I've stayed at many nasty hotels but this one is off the chart. This hotel is the prime example of a quote "You get what you paid for". Read moreGenuine Hotels.com guest review
"Clean sheets, cheap stay"
First off, the rooms are about 7 feet by 5 feet. The good is that the room was cheap and the sheets were clean. The bad is the communal bathrooms. They are kind of gross, so I recommend bringing flip flops so you don't have to touch the floor at all in there. Also you can hear the people in the "rooms" next to you since there ceilings are open (covered […] in chicken wire). This wasn't a big deal for me since I'm a heavy sleeper. If all you want is a cheap stay with clean sheets, Sun Bright will deliver. If communal bathrooms and the sounds of other people snoring in your room are deal breakers, stay far away. Read moreGenuine Hotels.com guest review
Honestly the worst place I have seen in my life. Looked like something out of a horror movie.Genuine Hotels.com guest review
"Expect the UnExpected"
I stayed for 3nights. I looked at the pictures prior to booking and basically got what i expected. The location was great because it was close to most of the famous landmarks and a block away from the subway. This place is an "OK" place for a lone traveler just looking for a place to lay thier head. If you do book here make sure you get the 5TH FLOOR, […] (i stayed) in which it was the only floor with A/C. Restrooms are gross so use it elsewhere. I didnt find another place with the same price, but if you do, i suggest you book it, however, like myself if money doesnt permit then go ahead and book here. Read moreGenuine Hotels.com guest review
"Not worth saving money."
I would have rather spent the extra money I was very uncomfortable & would've rather been further away from SoHo than to have been staying at this hotel.Genuine Hotels.com guest review
"Not Even a Hostel – Be VERY Wary of Staying Here!"
I booked this hotel knowing it would be less than luxurious; what was encountered was even worse than I could have imagined. My girlfriend and I stayed there for one night and immediately regretted it. Both of us have traveled extensively in the Americas, Europe, and Asia, but neither of us has ever stayed in a place this lacking of basic amenities, […] cleaning, and/or space for more than 10 USD; Sun Bright cost us 100 USD for just one night. Perhaps the crown jewel of Manhattan's infamously high prices, Sun Bright Hotel is the height of exploitation and should be avoided at all costs. Beware – Sun Bright's "double rooms" are not double rooms. They are, in fact, single rooms with a double bed (54 in × 75 in, 137 cm × 191 cm). Even the term "single room" would be misleading, as the was only large enough to fit the double bed, a metal TV stand with two shelves" and just enough room for two large suitcases. This meant the two of us were literally only left with the bed as open space. There was one bathroom (meaning one room with the only toilet, sink, and shower) for the entire first floor, which resulted in a 10-minute wait to simply use the restroom before bed. The restroom was cleaned the next morning (after the 12:00 p.m. checkout, however), but it was far from clean at any point during our stay. The "free WIFI" worked slower than 90's dial-up, the place was incredibly noisy (highlighted by a 3:00 a.m. eviction and 6:00 a.m. construction). Again, avoid at all cost. Read moreGenuine Expedia guest review
"Hotel in Chinatown, very accessible in Manhattan."
It was good. The room was small but it had the basics. Shared washrooms were clean too. Definitely not for the picky people but perfect for those looking more for a small, safe, and cheap place to stay in the city.Genuine Expedia guest review
"Noisy and hot"
The hotel has no quiet policy, so the many foreigners in nearby rooms shouted all night long. The AC wasn't kept on constantly, so it was impossible to sleep.Genuine Expedia guest review
Can't think of how to give 0 points. They charged over 80 per night but had some ppl staying at 200 per week. Advertised shared amenities weren't available. Staff was not helpful or even courteous Rooms look bigger in pictures, very cramped, no elevator so have to climb the stairs with luggage. I can keep going but it's not worthed. DO NOT STAY TH […] ERE. Read moreGenuine Hotels.com guest review
"Perfect for my purposes"
I found myself on at least two occasions feeling perfectly content as I sat on the bed in my room. I'm glad I chose to stay here.Genuine Hotels.com guest review
"Like a prison,never see this kind of hotels before"
If you have no money, stay there is ok, otherwise, go away from them,the room just for one bed ,very very small, not a hotel at all, even worse than some prison,the staff attitude is very bad. WiFi almost no working.the bathroom is public n dirty. I have to find another hotel, and the staff never could return some money to me.Genuine Expedia guest review
First of all, i paid some dollars more for a free wifi and i even had signal at my room, cause actually that wifi it was from the reception of the hotel (and everyone could have the password of that wifi), i felt cheatet. When i arrived at my room, i saw it all messy with all the pillowcases, covers and towel used (with the smell of the last guy problably […] D: ... But the worst it was the bathroom, i found WORMS in the ground of the shower, not only in the ground, but at the WALL too, i felt in the most disgusting place in the world after that. Read moreGenuine Hotels.com guest review
"Does not meet my expectations"
The hotel staff were rude and unwelcoming, I felt insecured sleeping there. I will never recommend this hotel even to my worst enemy the devil.Genuine Expedia guest review
If all you need is a bed to sleep and a place for your bag than stay here.being in new york means your out and about. You dont come to nyc to stay in the hotel. So why pay for somthing thats under u saw ed. Will stay there again.Genuine Hotels.com guest review
"Yes, close to sights want see"
My stay was very bad. But you don't to listen by excluding my comments.Genuine Hotels.com guest review
The rooms are the cheapest on the market and you will know why when you enter this "hotel" there is no elevator so you have to walk up a few flights. The rooms aren't exactly rooms it's just one big room with walls creating about 50 rooms in the one room. The beds are dirty hair and stains all over the place. The building smells the bathrooms are dirty. […] Since your all in the same place you can hear everyone snoring eating talking it's hard to get sleep. The rooms are the size of a closet. I would say If you are trying to save money go to a hostel it's basically the same thing but 20$ cheaper. And probably cleaner. This is not a place to bring some one to. There are no TV's minimal privacy no air conditioning. I would recommend you bring your own sheet and pillow just to be safe. The location was great though in china town down the street from soho. Read moreGenuine Hotels.com guest review
"Cheap place to sleep"
Was great was a good nights sleep. Commuting was a breeze, Took under 30 minutes to midtownGenuine Hotels.com guest review
Good area of lower Mannhattan, possibility to leave luggages on the reception before and after check in/out, great experience, not perfect in all areas, but great enought for any kinds of touristsGenuine Expedia guest review
The worst experience of my life time. It includes everything. I'll never ever think of this hotel again. I'm also suspicious of Hotels.com, of why such kinda hotels are listed at all ? Its better sleep on the sidewalk instead of opting for such a hotel and the rating in the website doesn't reflect the ground facts.Genuine Hotels.com guest review
"hotel in downtown china town"
i had a dormitory style room which i wasnt comfortable being in the same room which strangers i dont know. just a room to rest after partying , then leaveGenuine Expedia guest review
Great LOCATION!! Cheapest rate I found in the city. We had a tiny room with a full bed and a twin bed. Also a sink with mirror, safe, towels (no wash cloths), a basket with a few toiletries, fan, tv and a small (very small) night stand with two drawers. The room could have been cooled better and cleaner. There are three (that I saw) bathrooms...one […] toilet and one shower in each. BRING SHOWER SHOES!! They also require a $20 deposit for each key you get. We would probably stay there again for the amount of money we saved, along with the location. Read moreGenuine Hotels.com guest review
"Very reasonable price for NY"
Not very good Hotel, but good for price. If you go alone and you don't have problems with noise, it is good for you. Reasonably clean tiny rooms. It is difficult to find something cheaper.Genuine Hotels.com guest review
you get what you pay forGenuine Hotels.com guest review
"It's great for backpackers"
It's the cheapest and most ideal place for a visitor who is only looking for a place to stay for a night. Have very low expectation. The location is great because it's in Chinatown, very close to the financial district and you can get to the Canal st subway from there with relative ease.Genuine Hotels.com guest review
"This Was Not a Room"
This hotel lied in their listing. They don't have rooms. A room has a ceiling. Mine did not, so it was not a room. The space I was in would best be described as a cubby, cubicle, or stall (like a barn). It was loud and bright 24 hours a day.Genuine Hotels.com guest review
I reported to the front desk that I've seen BED BUGS but they didn't care!!!! You can't sleep because of the bed bugs or of the NOISES from the neighbours ( there are no ceiling, so you can hear your neighbours)!!!Genuine Hotels.com guest review
Response by The SunBright Good evening, I understand our rooms did not meet your expectations. We are currently planning to upgrade the rooms as soon as possible it is just taking us longer than expected. We also have the option of you being able to Upgrade your Room type for a small fee if interested for next time. We want to make sure we meet your expectations and accommodate you the best we can. I also apologize for your negative experience at the Front Desk and I will share this review with my staff. We hope you can give us a second opportunity in the future. Sincerely, Kathy
If you have realistic expectations than this place is great. Clean and comfortable enough bed. Only issue was a lot of other inconsiderate guests in the "dorm" accommodation making a lot of noise.Genuine Hotels.com guest review
Response by The SunBright Good evening, We appreciate and value your feedback based on your recent stay with us. I am glad to know that the comfort and cleanliness of our rooms met your expectations. We also have the option of you being able to Upgrade your Room type for a small fee if interested for next time. We want to make sure we meet your expectations and accommodate you the best we can. We would love to host you again on your next visit to NYC! Sincerely, Kathy
Satisfied.Genuine Hotels.com guest review
"Worst Hotel I have ever seen in my entire life"
The worst hotel of US. I would advice each and everyone please never ever go to that hotel. The people over there are thiefs. They show something on websites but the reality is totally different. I have had the worst bad experience of my life.Genuine Expedia guest review
"The worst hotel I have ever checked in."
even below my worse expectation: no air-condition, no bathroom, the bed is too soft, stinky blanket, small bugs were found within the first 5 minutes entering the room, wifi not working ...Genuine Expedia guest review
"Be more responsive to customer needs"
The service should be better. My room with 2 large was chilling at night in Oct end and they didnt seem to have any solution! The heater didnt help and nor did the blanket. Please improve the quality!!. Size of the rooms is something I would like to forget. You pay high amount for a match box. Except for the female attendant at night other guys were […] struggling to communicate with customers. Read moreGenuine Hotels.com guest review
"Good value, good location"
Had read some pretty awful reviews about this place so we weren't expecting much. But in fairness we had a pleasant stay given the price we paid. A great location and the rooms were clean and fine for a city stay when you're out and about all the time (maybe a little small though.) Staff also very helpful.Genuine Hotels.com guest review
Response by The SunBright Good Morning Claire, We appreciate and value your feedback based on your most recent stay with us! We are glad to know that the comfort and cleanliness of our rooms met your expectations. I am glad to know that the Front Desk provided Good Customer Service for you and were able to further assist you. We would love to host you again on your next visit to NYC. Sincerely, Kathy
"Great value for REAL travelers!!"
When i was first researching locations and price this place came up with the lower rating...which I will say scares 95% of the population but excites the rest of us 5 ;)As someone who humbly started as a backpacker but now gets paid to travel quite frequently for work staying in "the nicer hotels".The location, the amazing friendly staff( better than […] sheraton or hilton )cleanliness of the room and easy access to transit made this place ideal for me to shake up my life..I would definetly travel back and recommend to any "experienced solo or couple traveler..To an extent...taken with a grain of salt...You do get what you pay for...If you are an unexperienced traveller looking for a great cultural experience in the comfort of north america..give this place a shot..if you are that person (or with a person that is too used to the comforts of your home ) do not visit here....I only needed this place to lay my head and store my things... I was way to busy actually exploring this great city rather than hanging out in my room....If you traveled all this way to do this I'm sure there are alot of 250 night places that will treat you as just another guest...and still expose you to bedbugs (which you can still get at your sheratons and hiltons... Trust me).Although I stay in nyc frequently for work...by the airports... An hour away from anything... The next time for pleasure will be here! Read moreGenuine Hotels.com guest review
Response by The SunBright Good Morning, I am glad to know that the comfort and cleanliness of our rooms met your expectations. We would love to host you again on your next visit to NYC! I am also glad to know that the Front Desk provided Good Customer Service for you and were able to further assist you. We would love to host you again on your next visit to NYC! Sincerely, Kathy
Its a dump! Ask for clean comforters for goodness sake ours were covered in bloodstains!!Genuine Hotels.com guest review
Response by The SunBright Good afternoon John, New Management has taken over the property and are working to correct the problems the hotel may have so we can meet your expectations for your next stay with us. I will share this review with my Housekeeping Supervisor and have them speak to their team to assure that we provide 100% cleanliness to all of our guest and the entire Hotel. We hope you can give us a second opportunity in the future. Sincerely, Kathy
"Great location but that's it"
Overall it was ok, rooms don't get clean during the week and you don't get fresh towels (at least our room wasn't and we stayed for a whole week, but I did see a cleaning crew there every day). Bed was a wreck, room was small but then again we were out all day so that didn't bother us. There are no rooms with bathrooms, they're shared, and there were […] three bathrooms on the floor where we were staying so sometimes there was a line. Location is great, you can get where ever you want easy and fast, neighbourhood took a little to get used to but it's Chinatown so what was I expecting :D Near by you can find Dunkin' Donuts, Starbucks, Little Italy, etc. for breakfast, coffee, meal of any kind or whatever else you might want :) Subway (lines B, D -Grand St. and line F - Canal S.) is also really close. For this money on Manhattan this place is as good as it gets, just one more remark wifi sometimes works and sometimes it doesn't :) Oh and also it says male guests only and we were twho girls so I don't get it why it says that :) Read moreGenuine Hotels.com guest review
Response by The SunBright Good afternoon Nina, New Management has taken over the property and are working to correct the problems the hotel may have so we can meet your expectations for your next stay with us. But overall we are glad to know that the location of the hotel met your traveling needs. In regards to the male guests only sign it is due to the fact that we have a complete floor which is a male dormitory for our male guests and its located on the higher floor. We look forward to your next stay with us ;-)
"Not what I call a Hotel."
Located in China town. The desk reception barely speak English, it's a challenge to even complain. The rooms are 3,5 m x 1,5m. You have 1 bed (extremely stained, smelly, traces of bugs). No electricity. The pillow is a health hazard, brownish, bad smell. The closet is way too small to fit anything. The floor is extremely dirty. Each floor contains 4 […] rows of boxed rooms, around 80 rooms per floor, no real ceiling, just a grid over the rooms and you can hear everything and everyone inside your so called room. Bathrooms are shared, 4 per floor, very dirty and the smell is one of a kind (vomit like). Read moreGenuine Expedia guest review
Response by The SunBright Good afternoon, I understand our rooms did not meet your expectations. We are currently under New Management who are planning to upgrade the rooms as soon as possible and make sure we meet your expectations and be able to accommodate you the best we can for your next stay with us. We hope you can give us a second opportunity in the future.
"I for one loved it"
I was very pleasantly surprised. Considering all the hotel reviews I had read, I was dreading the worst. But the hotel delivered everything that was promised. Sure, it was a small room with no window, a tiny sink and basically just walking in a single file space in the shape of an L on either side of the bed while the bed was placed in one corner of […] the room touching the other 2 walls, which were not sound-proof. But considering that I made my travel arrangements just 3 days before my trip in peak tourist season of early august, I was lucky to find anything at a reasonable price. There were three shared bathrooms on my floor, which I was afraid I might have to line up for, but I always found them available whenever I needed them. The bathrooms and the hotel room were clean and towels, toiletries were also provided though I was not expecting them. There was a computer with internet access and I was able to check my e-mails, etc. without needing to go to an internet café or bringing my own computer. I think it is perfect if you just need a place to leave your luggage, sleep and shower, right in the heart of New York city, at an affordable rate. The hotel staff was also sweet and friendly. Of course, depending on the time of the year and city you are going to, you might get the works for cheap. But if you are travelling solo or on a tight budget, not planning to stay in the hotel room much, have minimum expectations or don't mind roughing it, you will not be disappointed. Read moreGenuine Hotels.com guest review
Énorme déception! Le matelas juste une horreur, il faut se préparer au mal de dos. Et petit cafard qui se promène dans la salle de bain. Au delà de tout ces points le service est inexistant ! ! Après une nuit nous avons quitté l'hôtel..Genuine Hotels.com guest review
맨하탄에서 2~3만원에 이정도는 못구하더라구요. 바퀴벌레도 있고, 5층인데 엘리베이터 없고 옆사람 소리 다들립니다.(귀마개 및 안대 필수) 한층을 통째로 빌려서 칸막이를 쳐놓은 형식으로 혼자 방을 씁니다. 다른 호스텔처럼 남들과 방을 셰어하지 않는게 장점이자 단점이 되겠네요. 화장실도 매우 더럽습니다. 나름 열심히 아침저녁으로 청소하는데, 너무 많은 인원이 같이 쓰다보니 금방 더러워져요. 한 50명이 같이 쓰는것 같아요. 이런저런것 참을 수 있는 남자분들은 가도 좋을 것 같네요. 이 가격에 이 위치는 여기 밖에 없으니까. 잘 묵다 갑니다.Genuine Hotels.com guest review
"Peor experiencia. SUN BRIGHT HOTEL roba tu dinero."
HORRIBLE! Parece buena idea al principio pero no lo es, terminé pagando mas. El hotel canceló mi reservación y se inventó que Hotels.com no había pasado mi pago, pagué una reservación nueva, mas 20 USD que das de "seguro" por si pierdes la llave y que se te "devolverá" al hacer el check-out, vi a muchos huespedes sorprendidos porque nadie te dice acerca […] de eso y no queda mas que pagarlo, a la mañana siguiente que hice check-out se negaron en devolverme el dinero y a base de mentiras le dijeron a hotels.com que no me presenté y no iba haber devolución, con todo lo que pagué por una noche en el Sun Bright Hotel pude haber pagado una tarifa de 100 USD por una habitación sencilla, con baño propio y sin cucarachas por doquier, NO RESERVEN ESE HOTEL. Read moreGenuine Hotels.com guest review
"אם אין לך ברירה אחרת"
המקום מזעזע אין תקרה והחדר נראה כמו צינוק שרואים בסיור בכלא אלקטרזGenuine Hotels.com guest review
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