"very small, plain and clean rooms"
to be fair the price was right and I did not consider checking into a different hotel during my 5 day stay. this is a new building and the rooms are new, they are also very small. there are three elevators but only one works and the stairs are not for non-emergency use. So be prepared to wait a long time for your elevator. the reataurant provides […] an inexpensive breakfast buffet but we ate there only once and decided to eat better elsewhere, not bad, just no selection. This is a well located, clean and inexpensive hotel good value for the money but it makes you appreciate the more expensive hotels with ambiance and little extras when you are on vacation. cheap and clean but two stars is all this one earns.... Read moreGenuine Hotels.com guest review
"Just what you need"
Hotel as a very peculiar style. Just the basics. Very convenient location for business or just for connection. Excellent service and good buffet breakfast.Genuine Hotels.com guest review
"It's not a resort, but a very nice hotel"
very clean, elegant design. It's only a hotel, not a resort. so no pool and it's not close to the beach. But it's a great hotel.Genuine Hotels.com guest review
"hotel IBIS CANCUN"
THE ROOM WAS TOO SMALL, FOR 2 BEDS, THE BEDS WERE NOT COMFORTABLE HAD A PLASTIC COVER ON THE MATTRESS THAT WAS LOUD WHEN YOU TURNED OVER,Genuine Hotels.com guest review
Wifi not working in my room 817 or at the lobby for IPad. Receptionist very helpful but unable to fix problem.Genuine Hotels.com guest review
"ok stay for ok price"
good place to stay at reasonable price outside touristy area. room is very small but fairly quiet despite being near the main highway road. the bed is quite small and plastic cover they left on made this very annoying when you move! supermarket downstair is very convenient to pick up breakfast/drinks etc.Genuine Hotels.com guest review
I'm pretty familiarized with Ibis group and they are always a great place to stay, without this being the exception. The room was clean and comfortable as usual. The hotel is well located and it even has a convenience stir right next to it.Genuine Hotels.com guest review
"Quick and great stay"
This is a hotel for business purposes, as a family will never fit into small rooms. However, location is perfect and all services ok. Bathrooms in the rooms may need additional amenities (as solid soap and small towels) but in general very satisfied. Will return for sure!Genuine Hotels.com guest review
"Simple Clean Afordable"
Good Value if you have a layover or need a comfortable stay before a flight home.Genuine Hotels.com guest review
"Id always chose Ibis if available"
WAY BETTER THAN EXPECTED!!! So perfect for the price ! And the buffet breakfast even tho its not free (85 peso) is quite cheap fot what you found !! LOVED IT ! Made my vacation in cancun better! Theres a resto right in front, nice little place to eat peacefully with people on vacation with you!Genuine Expedia guest review
"Really nice Hotel"
Ibis was a really nice stay for my husband and I. The hotel is connected to a small Walmart store, has a restaurant downstairs and a pizza place right outside its doors. It also is located across the street from a mall with a food court and restaurants like Chili's. If you're in Cancun for the beach, this may not be the hotel for you, as it is far from […] the water. However, there is a rental car agency at the hotel, so you could fix that problem by driving. If you are here on business or just traveling to travel (as we were) it is perfect. There is a ticket stand to buy ADO bus tickets right outside the hotel and the station is just a short taxi ride away. The rooms are small, but clean and simply decorated so they do not feel cluttered or stuffy. The showers are small, but they have hot water and a waterfall shower head. The beds are comfy and they have air conditioner, good wifi and a couple of english TV channels. Overall, we liked the hotel and I would recommend staying here. Read moreGenuine Hotels.com guest review
"Very clean hotel couldnt fault it."
Hotel was very clean room of a good size english tv and film channels which was nice staff friendly and helpful. Good internet free wireless. Bathroom clean shower could do with modernisation didnt uee bar but looked fine loation near shopping center so was handy allso supermarket next door.Genuine Expedia guest review
"Just perfect for a single traveller!"
Cheap, convenient, clean... I enjoyed my stay there.Genuine Hotels.com guest review
ok service, hotel staff where unable to help me with information about public transport and getting to the main part of CancunGenuine Hotels.com guest review
Our first room was filthy, my feet were black after 2mins walking on the floor. So we went down and they swapped us quickly to another room. In this room the doona was very dirty (I slept in my sleeping bag) and there was only one full sized pillow, my partner had to sleep on a half sized pillow. I am used to hostels and backpackers and this was a […] disappointment! Read moreGenuine Expedia guest review
Great Price and very clean, modern, small room, simple euro style but adequate, air-conditioner worked great. Actually pleasantly surprised. This is central downtown area, so not tourist area. Stayed here on way back from Merida to airport next day. People very friendly. Only thing was bed had plastic lining under the sheets so when you moved in bed […] it would make noise which was a little annoying. Read moreGenuine Hotels.com guest review
"modern, clean hotel"
Small room, but cheap, clean and modern. More of a business hotel.Genuine Hotels.com guest review
This is a very inexpensive hotel, so the comfort level will not be equal to that of other, more luxurious accommodations. Our trip to Cancun was NOT a vacation, but a business trip. Still, I would have paid a little more for a slightly larger room with a bigger closet, better towels, and bigger beds. The hotel was very clean, the staff was helpful and […] polite; the trouble was that it was just a bit too spartan for my taste. I would recommend this hotel to others seeking inexpensive accommodation - with the warning that the rooms etc. are a bit ...........small. Elizabeth Lawson Read moreGenuine Expedia guest review
"Great value for money"
Excellent! nice facilities and friendly staff... its very EuropeanGenuine Expedia guest review
"New, nice,clean and excellent price"
Good location, near to the shopping "las Americas", new hotel with very nice European style, excellent price, comfortable bed and good service.Genuine Expedia guest review
"Great bargain, have already recommended it others"
clean room very friendly staff but could use better pillows but it would be nice to have softer beds. very clean sheetsGenuine Expedia guest review
"stayed a couple nights"
hotel is nice clean and modern only issue is rooms are super small size of a match box sizeGenuine Hotels.com guest review
"Good and Clean Hotel"
Everything was as promised, WiFi was really good. Good value of moneyGenuine Hotels.com guest review
Excellent location, excellent hotel, good value for money. When I am in Cancun for one night on business, this hotel is my favourite choice.Genuine Expedia guest review
Room and beds were so small there wasnt any room for our luggage. We put in in the bathroom so we could close the door.Genuine Expedia guest review
"Basic hotel, clean and in good location."
Brand new hotel, well located and friendly staff. The good: Internet in the room, supermarket very close, great breakfast for an extra 75 MXP. PCs with internet available in the lobby free of charge. The bad: Small rooms, especially the shower and the toilet. It gets dirty very easily. No cash point.Genuine Hotels.com guest review
The hotel looks great, it placed at the centro of cancun But one thing really disappoint me a lot is the most most important thing for me which is cleanliness of the room that was not cleaned at all, but that was my room I don't know about other rooms. Other parts its ok , nice location, facilities etc.Genuine Hotels.com guest review
"Great for overnight stay."
Everything you need for an overnight stay. Shopping plaza across road, supermarket next door.Genuine Expedia guest review
"IBIS CANCUN CENTRO"
Prons: - Location (the hotel is conjveniently located opposite a big shopping mall) - Very cheap - New hotel Cons: - Location (in case you are travelling for leisure and want to be close to the hotel area, this hotel is about 10 minutes away of the hotel area (by taxi). In case you are travelling for business purposes, this hotel might be in an ideal […] location) - Very limited english speaker staff - sometimes it was very difficult to communicate with front desk because they didn't speak good english. - Room service was really poor - we booked a double occupacy room and we were left with only one towel for a couple of days, until we asked for another one before cleaner understand that she needed to leave two towels in the room after cleaning. Also there was no trush bin anywhere in the room. - 24 Hour snack bar - this contains only limited number of snacks, list of which can be found in our room and everywhere in the hotel only in spanish (no english tranlation). One night we ordered a club sandwich without bacon and not only the sanwich came with bacon, but also the staff looked like bored to get it done. - Currency - this hotel was the only place in the whole cancun not to accept dollars. Even taxi drivers accepted dollars but this hotel only accept mexican pesos which sometimes was very inconvenient. - Room space was very limited. Read moreGenuine Hotels.com guest review
部屋は清潔で広さも問題ありませんでしたが、シャワーブースは少し黒カビが目に付きました。一階にはスーパーが入っているし、大通りを渡ればプラサ ラス アメリカスで便利です。ADOのターミナルからタクシーで45ペソ、プエルト フアレスへは70ペソでした。Genuine Hotels.com guest review
"Buen hotel en plan de negocios"
Me gusto este hotel, buenas y modernas instalaciones, buen bufet de almuerzos, recomendable para viajeros de negociosGenuine Hotels.com guest review
"hay que mejorar"
Las habitaciones son pequeñas al igual que el baño. Nadie nos ayudo con el equipaje y somos adultos mayores.no me gusto muchoGenuine Hotels.com guest review
"Clase de negocios"
Excelente para viajes de negociosGenuine Hotels.com guest review
Buen servicio y atenciónGenuine Hotels.com guest review
Buena ubicación, en contra esquina de la plaza las Americas, y cerca para tomar los camiones hacia la zona hotelera.Genuine Expedia guest review
"Politicas del hotel malas respectos a sus huespede"
En mi caso paticular: una locura; resulta q reserve y pague por adelantado habitacion para 3 personas ( 2 adultos y 1 niño) y resulto que me dieron una habitacion con una sola cama matrimonial normal y pretendieron que nos metieramos las 03 personas en una cama matrimonial de las mas pequeñas q hay. Esto es una cosa ilogica y por ello la pasamos muuuuy […] mal ademas no te colocan ni agua en la habitacion... debes salir a comprarla !!! el desayuno noesta incluido en el precio y el cuarto es super pequeño !! .lo unico positivo es el personal , q siempre esta dispuesto a solucionar !! pero no me quedaria en ese hotel mas nunca en mi vida !! Read moreGenuine Hotels.com guest review
"Excelente mi estancia en el hotel ibis :)"
Muy Nice... todo excelente el trato amable y mucha responsabilida y seriedad en el personal... sus instalaciones magnificas y su costo accesible... hotel en perfecto estado, habitaciones nice y comodas... y a poca distancia de lugares estrategicos de la ciudad ;)Genuine Hotels.com guest review
객실 크기는 작지만 청결하고 관리가 잘되어 있습니다. 1층에는 대형마트가 있어 편리하게 이용할 수 있습니다. 붐비지도 않구요^^ 위치가 ADO버스 터미널에서 좀 떨어져 있다는 점이 좀... 걸어서는 30분 걸립니다 시내버스 26, 11번 타면 5분정도. 호텔지역으로 이동하려면 큰길 맞은편에서 27번 이용 가능. 자주 오지는 않습니다.Genuine Hotels.com guest review
"FALTA DE COSAS"
EN EL BAÑO NO HAY SHAMPOO, NI CREMA NI TOALLA DE MANOS, UTILIZAN SOLO JABON LIQUIDO LA CAMA DEMASIADO SUAVEGenuine Expedia guest review
"Excelente relación con precio"
Muy buen hotel, alejado de playa, pero muy buenoGenuine Hotels.com guest review
"Hotel con buena ubicación pero muy mal servicio."
Mal servicio. Sucios y en malas condiciones. El personal muy mal capacitadoGenuine Expedia guest review
"COMODO, PERO ALGO PEQUENO"
MUY BUENAGenuine Hotels.com guest review
Está muy bien ubicado, a buen precio y muy cerca de lugares de interés (restaurantes, bares, tiendas). En la planta baja hay un supermercado (superama). Las habitaciones son pequeñas pero no se necesita más, muy cómodas.Genuine Hotels.com guest review
UNE BONNE SURPRISE UN IBIS AVEC LES MEMES CHAMBRES QUE CELLES DE FRANCE . UNA CHAMBRE CLAIRE PROPRE AVEC INTERNET GRATUITGenuine Expedia guest review
Para lo que fue diseñado cumple muy bien bien ubicado, buena tarifa. El personal amableGenuine Expedia guest review
"EXCELENTE SERVICIO . MUY BUENO TODO"
FUERON POCOS DIAS PERO ESTUVO ACORDE A MI TRABAJO , DEBERIAN INCLUIR DESAYUNO EN EL PRECIO O TARIFAS DEL HOTELGenuine Hotels.com guest review
The place was clean, very european style - small rooms, but as I was alone, it was perfect. I had actually a view towards the hotel zone, could see a bit of the ocean and mostrly the lake from my window. The hotel is perfect for just sleeping. If you want to stay at the hotel for the complete day - maybe not worth it, as the room is quite small. The […] price is very good, hotel neat and clean and literally across the street is a huge mall to shop before your flight back home. It takes 20 min by bus to get to the hotel zone, or just 10 min by taxi. All in all - Great service, and would def stay there again if I could not afford to be in the hotel zone. Read moreGenuine Hotels.com guest review
"Hotel con cuartos muy pequeños"
Muy buena ubicación si vas a la zona centro de Cancún. Cuartos muy pequeños e incómodos. No me gusta que utilizan jabón líquido en lugar de jabón en barra y shampoo. Las toallas muy pequeñas!!!!Genuine Expedia guest review
"Hotel agradable para pasar la noche"
Hotel limpio con buena ubicacion y buenos servicios , muy recomendable para quienes piensan viajar a los alrededores como por ejemplo xelha, etc. u ocupen la habitacion para dormir ,sino te molesta caminar un poco para tomar el autobus a 10 min aprox del.hotel que te lleve a la zona hotelera es muy buena opcion ademas tiene una plaza grande y nueva […] enfrente para ir de compras o comer Read moreGenuine Expedia guest review
Bon rapport qualité/prix, emplacement pratique pour départ matinal a l.aeroport, pas très bien insonoriséGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )