All hotels in Caroline Springs, Victoria, Australia
1 room, 2 adults
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Mercure Melbourne Caroline Springs, Caroline Springs

4.5 stars
10-20 Lake StreetCaroline SpringsVIC3023Australia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Bar and Beverages
Bar is awesome
Cleanliness
Clean
Food
Delicious food
Value for money
Best value for money
128See all 128 Hotels.com reviews
From 260 reviewsTripAdvisor Traveller Rating

Mercure Melbourne Caroline Springs, Caroline Springs

Hotel Info: ‎866-539-8117‎

from $90
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Lake View
  • Studio, 1 Double Bed
  • Room, 1 King Bed, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 10 AM
The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests are required to contact the hotel in advance if arriving outside of normal check-in hours. Contact information can be found in the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Mercure Melbourne Caroline Springs
  • Mercure Melbourne Hotel Caroline Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 250.00 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for AUD 44 per night

Breakfast costs between AUD 5 and AUD 25 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 19 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 19 per night (rates may vary)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Playground on site
  • Golfing nearby
  • Casino
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 3
  • Conference center
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Westwaters Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Mercure Melbourne Caroline Springs, Caroline Springs’s small print

Also known as

  • Mercure Melbourne Caroline Springs
  • Mercure Melbourne Hotel Caroline Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 250.00 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for AUD 44 per night

Breakfast costs between AUD 5 and AUD 25 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 19 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 19 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 128 reviews

Mercure Melbourne Caroline Springs, Caroline Springs
Outstanding5.0 / 5
Large rooms, beautiful suburban setting
Large rooms, beautiful lake front location across the street from a shopping center. Very clean hotel. Will definitely stay here again when I need a suburban hotel just outside of Melbourne.
2 night trip
Mercure Melbourne Caroline Springs, Caroline Springs
Excellent4.0 / 5
Decent stay, but horrible location
My wife and I stayed on our honeymoon and the hotel misled us into believing they are closely located to the city. They left out the part that we needed to rely on a bus and train system which took over an hour. Also, if you arrive on the train after 21:15, you must take a $30 taxi to the hotel while waiting at a sketchy train station. The hotel offered no help as we waited more than two hours for the taxi to arrive. They had informed us before we left that there would be no issues with public transportation, yet both days that we spent there, we had nothing but issues.
2 night romance trip
Mercure Melbourne Caroline Springs, Caroline Springs
Excellent4.0 / 5
Great Spot
Great Stay especially good parking Staff were very friendly and helpful. Grandchildren loved the pool. Good facilities and room.
4 night family trip
Mercure Melbourne Caroline Springs, Caroline Springs
Outstanding5.0 / 5
Very much enjoyable stay with the bonus of usage of pool/spa and gym area. Excellent service, condition and cleanliness. Recommend to everyone.Thanks.
3 night romance trip
Mercure Melbourne Caroline Springs, Caroline Springs
Good3.0 / 5
Disappointing that pool out of order and had to follow this up myself. Could have potentially used pool without knowing. Staff very nice but didn't offer me any additional information about hotel
1 night family trip

See all reviews

Mercure Melbourne Caroline Springs, Caroline Springs

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