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Aloft London Excel, London

4 stars
1 Eastern Gateway, Royal Victoria DockLondonEnglandE16 1FRUnited Kingdom, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.5 / 5
Pool
Great pool
Vibe
Awesome vibe
Wellness Area
Great wellness & sports facilities
Comfort
Rather comfortable
871See all 871 Hotels.com reviews
From 1,475 reviewsTripAdvisor Traveller Rating

Aloft London Excel, London

Hotel Info: ‎866-539-8117‎

from $98
  • Urban, Room
  • aloft Room, 1 Double Bed
  • Suite, 1 Double Bed
  • Double or Twin Room
  • Suite (Aloft)

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Complimentary Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets stay free

  • Restrictions apply *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Aloft ExCeL
  • London ExCeL Aloft
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • Aloft ExCeL Hotel
  • Aloft ExCeL Hotel London
  • Aloft ExCeL London
  • Aloft London
  • Aloft London ExCeL
  • ExCeL Aloft London
  • ExCeL London Aloft
  • London Aloft

Policies

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Self parking costs GBP 16 per day

Buffet breakfast is offered for an extra charge of GBP 15 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Indoor pool
  • Fitness facilities
  • Billiards or pool table
Working away
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Iron/ironing board
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • 42-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

WXYZ - This cocktail bar serves light fare only. Happy hour is offered.

Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Aloft London Excel, London’s small print

Also known as

  • Aloft ExCeL
  • London ExCeL Aloft
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • Aloft ExCeL Hotel
  • Aloft ExCeL Hotel London
  • Aloft ExCeL London
  • Aloft London
  • Aloft London ExCeL
  • ExCeL Aloft London
  • ExCeL London Aloft
  • London Aloft

Policies

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Self parking costs GBP 16 per day

Buffet breakfast is offered for an extra charge of GBP 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 871 reviews

Aloft London Excel, London
Poor1.0 / 5
Do not stay here
I had the worst stay ever at a hotel. They are racist here and I will never stay at this hotel again. The duty manager Gabriel asked me and my friends to leave the lobby and demanded to see our room key while there was another hotel guest walking around drunk. He later apologized, however We have him and the guest on video which we are fowarding to Starwood corporate now.
4 night business trip
Aloft London Excel, London
Outstanding5.0 / 5
Convenient to Canary Wharf
Always a good stay at the aloft
1 night business trip
Aloft London Excel, London
Outstanding5.0 / 5
Great place to stay whilst at ExCel.
The Aloft is a typical (great) Starwood property that is hip, cool and minimalist. Great wet and dry saunas in addition to an indoor pool, and 25 steps from the ExCel Convention Center.
3 night business trip
Aloft London Excel, London
Outstanding5.0 / 5
Fabulous and friendly staff. Accommodations were clean and well taken care of. I would definitely stay here again.
3 night romance trip
Aloft London Excel, London
Good3.0 / 5
Business hotel with some technical faults.
Business hotel right by the ExCel conference center and a few steps from "Prince Regent" DLR station. However, beside those two "attractions" there's nothing to do there and you'll need to take the DLR for entertainment (other than the in house restaurant, which is more of a last-resort than fine-dining). Room was fine and well equipped, except for two faults: 1. WiFi service in room is free, but quality was poor. I couldn't even download my email at times, not to speak of holding a VoIP call without it dropping every few minutes. 2. Water in the hotel stopped for some 30 minutes. It could be ok if I wasn't in the shower when it happened. No prior notification of planned outage was given. Staff is young and efficient. Room was clean and maintained well. Shower only, no tub. All in all, if it wasn't for those two technical faults, I'd give it 4-stars. Water could have been an external issue, but the WiFi is something they can (and should) fix, especially if they want the business clientele to fulfill the mission of a hotel in such location.
1 night business trip

See all reviews

Aloft London Excel, London

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