All hotels in Karon, Thailand
1 room, 2 adults
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683 Patak Road, Karon Beach, Karon, Phuket, 83100, Thailand, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 227 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.0

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Honeymoon"
apart from issue with first room (plumbing and view) rest of the stay was fantastic
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
AU
4.0 / 5Excellent
"Great hotel in great location"
Spent 7 nights and had a tremendous relaxing holiday. Situated on the beach and short walk into Karon makes this a great location.
Genuine Expedia guest review
Other trip Dec 20, 2014
Bridgette
AU
2.0 / 5Fair
"Close to beach but not 5star"
I was disappointed with the hotel for the price I paid. It wasn't cheap by Phuket standard & I was expecting a 5star hotel's standard but alas I was disappointed. The only saving grace was the proximity to the nice beach and the water park which my children enjoyed a lot. Let's start with the positive points first: 1) very near the beach which was relatively quieter 2) nice water slides n pools 3) huge bath tub Now the unpleasant side: 1) very long wait for check in. We arrived at 2pm & was told that the room that was ready was on 2nd floor & might not have a good sea view. If we wanted a room with a good sea view, we had to wait for about 1.5hrs. When we went back at 3.30pm, the room was still not ready and we finally only checked into our room after 4pm. 2) air con in the room wasnt working! I had to call the front desk to send the technician to check and then bear with the repair works in my room. Imagine technician going in and out for the next one hour plus and I couldn't hardly get and rest. 3) no floor mats & bedroom slippers 4) called twice to request for bedroom slippers. 5) bathtub doesn't look clean. Overall not too satisfied considering the rates I paid
Genuine Expedia guest review
Other trip Dec 20, 2014
freq traveller
SG
3.0 / 5Good
"GOOD BUT PROBABLY MISMANAGED"
Overall its a very nice hotel. The facilities are nice and conveninat but it just seems like its not managed as well as some of the nice hotels, which is a real shame. On arrival the check in was not so smooth. We had to wait about 20 minutes for our room to be ready. And the whole process just seemed very slow and laid back. Whereas in other hotels they try to settle you in as soon as possible. The main drawback for us was the cleaning. We found the rooms to be fairly unclean, like the glass of the shower cubicle was dirty and there was dirt on the porch. We enjoyed the stay nonetheless because of the pools. They are absolutely fantastic.
Genuine Hotels.com guest review
3 night romance trip Dec 2, 2014
A Traveler
GB
4.0 / 5Excellent
"nice hotel with good facilities"
Quite, close to beach, food was average but location was enjoyable. especially the resturant near the beach.
Genuine Expedia guest review
Other trip Dec 11, 2014
luka
AU
5.0 / 5Outstanding
"Great Stay!"
This hotel made my experience amazing! Great service and great facilities! Loved it
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
AU
4.0 / 5Excellent
"GOOD RESORT BUT FAR FROM CENTER"
GREAT HOTEL BUT FAR FROM CENTER GOOD FOR THOSE WHO WANT TO STAY IN THE RESORT
Genuine Hotels.com guest review
7 night family trip Nov 16, 2014
A Traveler
IL
4.0 / 5Excellent
"Nice resort but expensive."
Very nice hotel. Very expensive restaurants. I forgot to book breakfast with the room, big mistake as breakfast cost 800 thb per person. When we checked out they tried to charge me for items on the mini bar which I did not touch! Not happy about that! Very nice resort the lazy river is awesome, but I don't know if I'd stay again.
Genuine Hotels.com guest review
2 night romance trip Nov 23, 2014
Mike
CA
3.0 / 5Good
"Nice hotel close to the beach"
We booked the deluxe spa with ocean facing. We were very happy initially when we first entered the room. The design of the room was fantastic and unique. We loved the bathroom a lot, it was huge and the shower screen was very nice. The view from the room was amazing as well, you can see activities at the beach and hear the sound of waves clearly. However, we started to have some concern when we turn on the water tab at the jacuzzi. The water is not very clean and slightly yellow colour. We decided to brush it off and enjoyed the jacuzzi anyway. Another concern occurred at night when we realized that there were plenty of mosquitoes flying. The fact that we had toddler with us was not really nice to stay in a room with mosquitoes. Worst thing happened on last night of our stay. There was an accident that cause most of the power supply in the room to be cut off (i.e. air-cond, fan and some of the lights in the room). The other problem that we encountered was the water become very yellow in the bathroom tab and subsequently we had to use mineral water for tooth brushing and face cleaning. We decided not to report it since it was our last night of stay and we were too tired. There are good things about the hotel. The staffs are very friendly and the hotel was nice enough to gave us 1 hour extension for check out. The facilities in hotel are amazing. We loved the main pool, lazy pool and the kid's club. So in overall we are still okay with our experience with the hotel.
Genuine Expedia guest review
Other trip Oct 26, 2014
Darwin
SG
4.0 / 5Excellent
"great location -"
disappointed with 5star rating - several room issues, fridge not working, no running water from bath tap. Poor drainage in shower - sewerage smell in room after rain. Breakfast choices were limited.
Genuine Expedia guest review
Other trip Oct 20, 2014
Garry
AU
2.0 / 5Fair
"Not happy. Bad standard for 5 stars..."
Very disappointed with this hotel, staff, condition and cleanliness. The room had a dirty feel to it, the staff was not as smiley and friendly as Thai people usually are. The food in the Cove restaurant was appalling - seafood was not fresh. The hotel needs a huge renovation. Will definitely never return.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
SG
4.0 / 5Excellent
"Nice environment but needs better room amenities"
The environment is private and a good getaway from the crowd in patong. Its private beach is beautiful. However, the downside is that you will have to prepare to pay more for transport travelling around the island. Also the room amenities and cleanliness could be improved further as the first room we have gotten has spoilt aircon, loose ceiling fan and spoilt bathtub that the water cannot be drained
Genuine Hotels.com guest review
3 night trip with friends Oct 10, 2014
A Traveler
SG
3.0 / 5Good
"Close to beach"
Close to beach. Room was clean. But would of been nice to know that the were doing work on the hotel.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
AU
4.0 / 5Excellent
"Family reunion"
We had travelled from the UK and met up with family, including grand children, who had travelled from New Zealand. Centara Grand Beach Resort was an ideal location for this reunion, with the younger members of the family enjoying the beach, sea and splash pool. Unfortunately, my wife and I got quite badly bitten by insects in our room and it was difficult to get the staff to understand because of their limited use of the English language. At 'check in' we were required to deposit 18,000 bhts which we did using a Visa Debit card but when checking out the balance could not be credited and it was necessary to pay the bill separately. I was advised that I would receive an email advising me that the original 18,000 had been credited to my account - this has not happened.
Genuine Expedia guest review
Other trip Oct 7, 2014
Noddy
GB
5.0 / 5Outstanding
"Awesome family resort"
Food was delicious. Staff are great. Pools are mint. Plunge pool outside room is ideal for when kids are napping.
Genuine Expedia guest review
Other trip Oct 4, 2014
kirk bunbury
AU
5.0 / 5Outstanding
"Calm and close to the private beach."
Quiet and beautiful hotel with clean beach and good breakfast. My room faced front beach, even no wind but still be ok. Sounds the waves..na good romantic place to be.
Genuine Expedia guest review
Other trip Oct 2, 2014
Nah
GB
5.0 / 5Outstanding
"Amazing Hotel"
This is our 4th time we have stayed at this Centara its truly beautiful, location on the beach is stunning and the staff it was lovely to meet some for the 4th time again, you could not wish for more friendly staff everyone is both happy and cheerful the rooms are great and beds are extremely comfortable, Arron whom works in the Cove dining as the manager made us very welcome yet again , also staff who kept our room fresh and lovely, to the wonderful Spa that was so relaxing, the gardeners who kept the gardens pristine, all the staff without exception were lovely.
Genuine Hotels.com guest review
6 night trip with friends Sep 20, 2014
Sandy
GB
5.0 / 5Outstanding
"Great place to visit!"
From the moment we arrived at the hotel to the moment we left we were very happy. The staff were genuinely lovely people, always with a smile, and just could not do enough for you. The room was lovely, clean and a nice balcony with ocean views. Each day the room was cleaned, and left beautifully. The hotel grounds are very well maintained (essential to spray yourself with mossies evening time), with nice pools, and right on top of a very clean beach. The food in the hotel outstanding. We loved breakfast each morning, with a good selection to cater for everyone's taste. There are restaurants and bars within hotel, so you need not leave it if you did not want to. Tip, change money when you get there, you will save heaps. Only drink bottled water. For us, it was a special break being a milestone birthday for my husband, so I wanted it to be nice for him.
Genuine Expedia guest review
Other trip Sep 26, 2014
T & J
AU
4.0 / 5Excellent
"Great place to get away"
Everything was wonderful. Staff very friendly, room very clean and tidy and serviced daily. Right on the beach. Nice swimming pools. The best buffet breakfast you have ever seen! Location is not the greatest, but also not too far away from the shops where you can hire a motorbike. As expected, the restaurants in the resort are quite pricey.
Genuine Hotels.com guest review
3 night romance trip Sep 11, 2014
A Traveler
AS
4.0 / 5Excellent
"Nice resort with lots of greenery and on the beach"
The resort is pretty good, organised and pleasant. Great place for a family vacation. Can chill endlesslessly.
Genuine Expedia guest review
Other trip Sep 14, 2014
Irina
GB
5.0 / 5Outstanding
"Highly Recommended!"
Staff is flexible and responsive. Resort security is good. Private beach is nice, clear water just in front of resort. Breakfast which is buffet style is average, can have more options. Main pool and river pool not very well maintained, can do better. Spa area is fantastic.Gym is nice. Resort is suitable for all, especially for families with children. Kayaking and a lot of other activities available. Hotel shuttle services to patong or karon not frequent enough, didnt use once at all due to the timing, 2pm and 5pm only, should have more trips like an hour interval from 9am to 6pm, if possible return trip from patong/karon back to hotel is good as well as other resorts do offer frequent intervals.
Genuine Expedia guest review
Other trip Sep 13, 2014
Karen
SG
4.0 / 5Excellent
"Good place for family"
I was travelling with my 2 kids and mother in law. We had such a great time at the hotel. The facilities are excellent for children. Love the pool.
Genuine Expedia guest review
Other trip Sep 6, 2014
A Traveler
SG
5.0 / 5Outstanding
"Great hotel and staff"
Great hotel and staff I wish the water was nice and not rainy so we can enjoy the beach . We defenetly try to visit again in the near future
Genuine Hotels.com guest review
2 night business trip Aug 26, 2014
Ben
AS
5.0 / 5Outstanding
"Magnificent hotel"
Wonderful friendly staff , Yohan in the Cove restaurant was a wonderful host . The life guard at the pool Nok was extremely attentive to one and all by the pool . The spa was a highlight and highly recommended . Over all our experience was fantastic but we didn't stay long enough , we only stayed 7 days we needed longer .
Genuine Expedia guest review
Other trip Aug 25, 2014
Dave
AU
5.0 / 5Outstanding
"Hotel with a private beach and a stunning view."
We had an outstanding stay here. Attentive staff are so eager to please. All our needs were met. Would definitely return.
Genuine Expedia guest review
Other trip Aug 14, 2014
Ronnie
SG
5.0 / 5Outstanding
"huge resort with lots of facilities and pools"
We had an oceanview room in building 7 was a fair way back but still nice. Huge outside balcony with couches, tables etc. Bed was hard but bath and shower lovely. Service was good and prompt other than check-in which took a long time from arrival to bags delivered (1hr is a long time when dying for a swim)! We chose this hotel as had a 10pm flight home so wanted a resort we could hang in all day. Plenty to do and didn't disappoint. luggage at reception and lockers & showers at the gym. Right on beach but at this time of year for looking not swimming (red flags, too rough).
Genuine Expedia guest review
Other trip Aug 4, 2014
Nicole
AU
4.0 / 5Excellent
"Great hotel"
Would be better if can provide more shuttle bus trips to Patong and Karon as the hotel is quite a distance from the night markets.
Genuine Expedia guest review
Other trip Jul 26, 2014
walter
SG
2.0 / 5Fair
"Very over-rated. Plenty of better options"
Not 5 star maybe 3.5. Ok room; nice view and clean but our aircon leaked (we did get moved). The water out of the spa was brown (both rooms). A big resort that might be great for families but not for couples who want peace and quiet or romance. 2000baht per day security and, if paying by card half is repaid 15 days later was disappointing news on arrival. Had a nice afternoon on the beach and this is probably the best feature of the resort. Would NOT return.
Genuine Expedia guest review
Other trip Jul 25, 2014
Aussie_Couple
AU
5.0 / 5Outstanding
"Best hotel I've stayed in Phuket!"
Awesome hotel with excellent facilities. Perfect for couples and families with children. They have baby sitting services available for couples looking to have a late night out. Food was excellent! All sorts of activities by the pool for adults and children. Rooms are spacious with awesome view of the sea. Staff are very attentive and friendly. Downside is that it's costly to move around by cab (min 400 baht one way) - we decided to rent a bike instead (high powered you can get for 1800 baht per day) and it saved us a lot and gave us the freedom to move around whenever! Hotel is one hour away from the airport. You'd be paying double (of what you paid from airport to hotel) to get the hotel taxi back to the airport so try to make arrangements with a taxi outside the hotel if you're looking for a much reasonable fare.
Genuine Expedia guest review
Other trip Jul 3, 2014
Soraya
MY
5.0 / 5Outstanding
"Absolutely amazing resort!"
This resort is simply amazing: the location is perfect as it is nice and quiet but close enough by taxi to Patong and Karon for dinner and shopping. The staff are warm and friendly especially towards children. There is something for every member of the family: the kids loved the massive pool and slides, the youngest couldn't get enough of the outdoor playground and kid's club. The gym was well equipped, the spa treatment was divine and although the beach conditions were not great originally, we enjoyed swimming there in the last couple of days. Cannot wait to go back!
Genuine Expedia guest review
Other trip Jul 3, 2014
Frozzie69
AU
4.0 / 5Excellent
"Spacious & comfortable sea view room."
Very relaxing times spent in the pools. Good location closed to the shopping malls.Hotel provide shutter bus service to Big C. Returning to hotel by tuk tuk can be negotiated to thb $300. Many restaurants and shops nearby only by a walking distance about 10-15 mins. Staffs is helpful and efficient.
Genuine Expedia guest review
Other trip Jun 27, 2014
R K
HK
5.0 / 5Outstanding
"Amazing hotel right infront of the beach."
Stayed for a week. Had a wonderful experience staying right in front of the beach. Should include muslim food in the restaurant for muslim guests.
Genuine Expedia guest review
Other trip Jun 25, 2014
nkyl
SG
4.0 / 5Excellent
"4 Star Hotel"
When we arrived, it was pouring on the day. I was surprised that the room is also wet everywhere, on the bedroom, and near the shower area. I'm not sure if they just cleaned it quickly before we arrived, or it was the rain. I also found used dirty cotton bud, awful. Because it was pouring on the first night, we did not use the jacuzzi spa in the balcony. When we tried on the second day, the water was just cloudy, and little bit yellow. After we pressed the pump, all the dirt and rust came out from it, and I was so disgusted by it. I was so disappointed that we could not even use it for once. They offered us to change the room, but it was so much hassle to pack and unpack again when we were already comfortable where we were. Eventually they only charged us for the first night, but I just think it's unreasonable for me to pay the extras eventhough we never even used it. On the third day, my husband found that the water from the basin was turning to yellow-ish. The other negative thing in the room is also the blinds, although it looks good in the room, It took us forever to roll it up OR down. It was not convenient at all. We loved our stay in general, breakfast, staff, and swimming pool were great. Love the beach which is just across us, but I think this resort should not be 5star.
Genuine Hotels.com guest review
4 night romance trip Jun 4, 2014
A Traveler
AU
4.0 / 5Excellent
"nice view nice service nice people"
Overall its a very nice hotel with its huge swimming pool and lazy river activities. The quality of food for room service are excellent and all the staffs are friendly. Well stay overall
Genuine Hotels.com guest review
2 night romance trip Jun 11, 2014
A Traveler
AS
5.0 / 5Outstanding
Great holiday. The Centara Grand was in a great location, staff were lovely. Running repairs were happening around us but didn't inconvenience us in any way. The only complaint would be that housekeeping sometimes didn't do our room til quite late (5pm) which was a little inconvenient at times but otherwise fantastic. I had an allergic reaction to something while I was there and the medical support from the hotel nurse and doctor was excellent.
Genuine Hotels.com guest review
8 night trip with friends Jun 6, 2014
Robin Ward
AU
5.0 / 5Outstanding
"Great resort great beach and location"
stayed 8 nights wished it was longer beautiful rooms staff and facilities
Genuine Expedia guest review
Other trip Jun 14, 2014
sue and mark
AU
4.0 / 5Excellent
"Made the right choice!"
Beautiful resort. Food & drinks a little pricey but worth every cent. Awesome facilities, location & staff second to none. Highly recommend & we will be back!
Genuine Expedia guest review
Other trip Jun 12, 2014
Richard
AU
5.0 / 5Outstanding
"Absolute Paradise"
We stayed in the pool villa (family) - 903. The experience was very overwhelming - accomodation that made us feel like royalty. The staff were absolutely wonderful, accommodating and friendly. One of the best holidays we have ever had... and a true paradise. The pool and amenities were perfect for our two young boys and the beach was pristine. We are already planning our visit back next school holidays! !
Genuine Expedia guest review
Other trip Jun 12, 2014
Pete
SG
3.0 / 5Good
"too many stairs"
lush gardens and beautiful pool areas including an adults only endless pool were only spoiled by the distances required and number of steps to be climbed to get to your room or the dining areas. The resort has a great beach and the waves aren't too strong. The water is warm at the beach and the pools. Wonderful family or couples hotel - however the concierge and other staff don't know their game. Don't know enough information as to what's available in the local area. Limited free shuttle into town was inadequate - but the hotel could provide its own driver and car for a fee. The hotel should be providing a complimentary shuttle on the hour into Karon and neighbouring areas as well as return to the hotel. The hotel is located quite a distance from the town and the hotel entrance up a steep driveway which also accommodates cars and is only one vehicle wide meant that it was safer to walk into town on the beach. Dining at the hotel was double the cost of eating at the better town restaurants. Staff replaced the ceiling fan and fixed the bathroom sink punctually - however, we shouldn't have had to request same as any cleaner should have noticed the defects. Pool towels worn out. Biggest problem though was the number of steps required to access room or other facilities.
Genuine Expedia guest review
Other trip Jun 11, 2014
robert
AU
5.0 / 5Outstanding
"Superb hotel. We will be back soon!"
Had a great trip with family and friends. First time (not the last) at Karon which is more laid back than the chaos of Patong, but still not far away. Shopping and eating places are fantastic. Will be glad when the trip to the airport is quicker though, but I doubt that will ever happen! Ha! Fantastic time had by all.
Genuine Expedia guest review
Other trip Jun 1, 2014
Tony & Pauline
AU
5.0 / 5Outstanding
"Awsome breakfast, wonderful hotel"
If you have kids, 0-15, straight to this hotel anf dont think twice. Best hotel for kids and adults together
Genuine Expedia guest review
Other trip May 31, 2014
Anil
GB
4.0 / 5Excellent
"Good hotel"
Loved, loved , loved Grand Centara. Large, comfortable rooms. Friendly, courteous staff and great pools- there is even a lagoon where you can dive off a rock ledge . Don't worry there are 2 lifeguards on duty all the time so it's safe. The lazy river was fun too.there was a special cake and fruit basket waiting for us when we checked in- it was our wedding anniversary. The stretch of private beach connected to the hotel was great to swim in.
Genuine Expedia guest review
Other trip May 18, 2014
abhi
AU
3.0 / 5Good
"Great Spa"
Great spa. Good location with private beach, no nearby hotel. Good value if u pay for "club" access. Room not so clean. Lots of mosquito. Staff not well trained, they often changed staff. Hotel is big, just opened few years but bad maintenance. Food is not great. Very Bad wifi signal.
Genuine Hotels.com guest review
1 night family trip May 12, 2014
A Traveler
SG
5.0 / 5Outstanding
"best hotel"
great staff. great location. great restaurants. great facilities.
Genuine Expedia guest review
Other trip May 11, 2014
A Traveler
AU
5.0 / 5Outstanding
"Bliss"
I absolutely enjoyed my stay here. The room was perfect. I loved the rainfall shower! The beach was just in front of my hotel block so my view at my balcony I had was fantastic. Everyone was friendly as well. I would be back for sure.
Genuine Hotels.com guest review
5 night business trip Apr 30, 2014
Rachieboo
SG
3.0 / 5Good
"Good location on Karon Beach"
On arrival we were upgraded to a superior room with plunge room. Check in was efficient. The view from the room was beautiful with god view of the ocean and the sunrise and set. The hotel is well spread over a large area. The issue was aircon in the room was not working well, and the service in the room was slow.
Genuine Expedia guest review
Other trip May 1, 2014
Indrajit
GB
5.0 / 5Outstanding
"Beautiful hotel right on Karon Beach"
Excellent stay for 3 nights with family in a deluxe room. Beautiful hotel with all facilities in excellent condition. Nice pool, lazy river, diving spot, and beach side activity. Kids just loved it. Rooms are well designed with all rooms having sea view. Negatives if I must call out: It is situated at one corner of Karon beach. No shops/ restaurants nearby. However, 3-4 good restaurants within resort.
Genuine Hotels.com guest review
3 night family trip Apr 1, 2014
Rakesh
SG
4.0 / 5Excellent
"Great Location on the beach"
They need to improve their service.. A bit too slow and stutters and stops at places. The location is right on the beach, not too far from the hustle of Patong and not too close!
Genuine Hotels.com guest review
2 night trip Apr 20, 2014
YM
AS
5.0 / 5Outstanding
"Excellent hotel"
This was the most amazing resort I have ever experienced! Would recommend Centara to anyone wanting a perfect stay in Phuket. 10/10. Simply stunning hotel with the friendliest staff we have ever come across. Not a fault. Made our holiday unforgettable. Thank you!
Genuine Expedia guest review
Other trip Apr 1, 2014
Christina
AU
5.0 / 5Outstanding
"Great luxury resort"
Perfect position and a great place to enjoy peace and quiet in luxury.
Genuine Expedia guest review
Other trip Mar 27, 2014
A Traveler
AU
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