"Awsome breakfast, wonderful hotel"
If you have kids, 0-15, straight to this hotel anf dont think twice. Best hotel for kids and adults togetherGenuine Expedia guest review
Loved, loved , loved Grand Centara. Large, comfortable rooms. Friendly, courteous staff and great pools- there is even a lagoon where you can dive off a rock ledge . Don't worry there are 2 lifeguards on duty all the time so it's safe. The lazy river was fun too.there was a special cake and fruit basket waiting for us when we checked in- it was our […] wedding anniversary. The stretch of private beach connected to the hotel was great to swim in. Read moreGenuine Expedia guest review
Great spa. Good location with private beach, no nearby hotel. Good value if u pay for "club" access. Room not so clean. Lots of mosquito. Staff not well trained, they often changed staff. Hotel is big, just opened few years but bad maintenance. Food is not great. Very Bad wifi signal.Genuine Hotels.com guest review
great staff. great location. great restaurants. great facilities.Genuine Expedia guest review
I absolutely enjoyed my stay here. The room was perfect. I loved the rainfall shower! The beach was just in front of my hotel block so my view at my balcony I had was fantastic. Everyone was friendly as well. I would be back for sure.Genuine Hotels.com guest review
"Good location on Karon Beach"
On arrival we were upgraded to a superior room with plunge room. Check in was efficient. The view from the room was beautiful with god view of the ocean and the sunrise and set. The hotel is well spread over a large area. The issue was aircon in the room was not working well, and the service in the room was slow.Genuine Expedia guest review
"Beautiful hotel right on Karon Beach"
Excellent stay for 3 nights with family in a deluxe room. Beautiful hotel with all facilities in excellent condition. Nice pool, lazy river, diving spot, and beach side activity. Kids just loved it. Rooms are well designed with all rooms having sea view. Negatives if I must call out: It is situated at one corner of Karon beach. No shops/ restaurants […] nearby. However, 3-4 good restaurants within resort. Read moreGenuine Hotels.com guest review
This was the most amazing resort I have ever experienced! Would recommend Centara to anyone wanting a perfect stay in Phuket. 10/10. Simply stunning hotel with the friendliest staff we have ever come across. Not a fault. Made our holiday unforgettable. Thank you!Genuine Expedia guest review
"Great luxury resort"
Perfect position and a great place to enjoy peace and quiet in luxury.Genuine Expedia guest review
"Huge resort that feels intimate"
This resort well exceeded our expectations. Great value for the price. Plenty to do for couples and would be great place if you have kids of all ages. Staff on the whole are very friendly and the room we stayed in was of a high standard with a great view. False Fire alarm went off during the middle of the night and after speaking with the manager he […] went to great lengths to make up for the inconvenience. Again well exceeding our expectations. Would absolutely stay again. Read moreGenuine Expedia guest review
Generally good. Dogs on beach a problem !Genuine Hotels.com guest review
"Great location and amenities"
Beautiful location and amenities. I would have expected the resort to be in better condition for a fairly young resort. Looked tired and run downGenuine Expedia guest review
"Five-star resort perfect for young kids"
I would highly recommend this hotel. I stayed for 10 nights in January with my 6-year-old son and there was a lot to cater for him - kids club with Playstation games, water slides, pools, lazy river, etc. We did have some issues with our Deluxe Ocean Room on arrival - first we were told the room wasn't ready in block 6, then after waiting for a couple […] of hours we were escorted to block 2. I wasn't happy with this and requested a room in block 8 or 9, which I had requested when I booked. This proved no issue at all, and we ended up with an amazing room (913) facing the ocean and Beachcomber Bar. It was the perfect location, right near the main pool. Overall, the service was excellent, the rooms were spacious and modern, the staff were friendly and very accommodating. My son got severe gastro on Day 2 ( from swallowing too much pool water) and I was very impressed with the medical attention we received from the on-site nurses and the local doctor. Room service also very happily accommodated our bland menu requests (chicken soup and boiled rice). Overall, a great experience. The pool attendants deserve a special mention - they are amazing with kids. Read moreGenuine Expedia guest review
"not a 5*"
the only good thing about this hotel is its proximity to the beach. apart from that all the other services from the spa to the restaurant services was well below par. I would say these were in line with what i would expect in a 3*Genuine Hotels.com guest review
"Nice resort,good for family, private beach ."
Nice hotel close to the beach and Karon Market., quiet area and I had nice massage on the beach. Nice walk on the beach. Buffet breakfast is so so!Genuine Expedia guest review
"Impressive beach location with poor management."
Booked room not available upon arrival. Took a less preferred room with non-working air-conditioning system. Waiting for extra bed and repair air-con until 6pm. Went out for dinner and found room card not working upon return. Wait another half hour until helpers came. Restaurant staffs can not communicate in English.Genuine Expedia guest review
"Great rooms and pools close to Patong"
We spent 10 nights at the hotel for a honeymoon and really enjoyed our time. The staff were very friendly and it was nice to be away from the business of Patong Beach. The hotel food was ok and wasn't overly expensive. Great place if you're looking for a relaxing time away spending the majority of your time at the hotel using hte facilities.Genuine Expedia guest review
my partner and i had a beautiful time here. we hired a jacuzzi room with waterview, absolutely no complaints! the view was amazing, staff very friendly. cocktails and luna bar were great, food was good, but could have been a little better. otherwise all around good! would definately stay again!Genuine Expedia guest review
"Perfect Place for the Whole Family"
We have just returned from our second visit to the Centara Grand and I have nothing but praise for the hotel. When we stayed there in 2011 it was fairly new and there were a few minor things that needed in improving but this time round it was faultless. We can't wait to go back.Genuine Expedia guest review
"Beautiful resort but minor complaints"
Everything was beautiful and amazing. Lots of excellent swimming pools, delicious breakfast buffet, excellent facilities. Minors gripes : poor drain design meaning the shower and sink flooded easily. Towels were old and a bit stained. Bed sheets a little stained. Had a few issues with staff when checking out. Not really a fault of Centara, but the beach […] is super dangerous to swim in. The pools more than make up for that ,they were amazing. If you want to swim in a beach right next to your lodging,do not stay here. Spa is really expensive ,better to get a massage in town. Mui Thai class was really fun, great instructor. Read moreGenuine Expedia guest review
we expcted to find great beach for swimming and relaxation, but we could swim twice in 9 days period, the sea always angry and red flags are there even though the weather is good and no wind, but it could be climate related and some changes take place at this particular time of year. the breakfast is outstanding no doubt. overall is good hotel and […] resort. Read moreGenuine Expedia guest review
"Fantastic Beachfront resort"
This was a great resort with so many activities, beautiful rooms and restaurants. The only downside is be careful with elderly or disabled. Many steps, long distances to walk and not easy access to the pools. But the staff were always happy to pick up our 86 year mother by buggy to transport to different areas. A couple of things not in our room that […] were stipulated or not working correctly. But it was a great place to stay. Read moreGenuine Hotels.com guest review
Best hotel in Karon. It is right on the beach and the pool and other facilities are first class. The room was perfect and the staff were very helpful and very friendly. Breakfast is great and the food in all places was great ( the Italian does brilliant pizzas). Overall, would highly recommend and if returning to phuket we would stay here again. Location […] is perfect. A short walk into the town (10 mins) and a short taxi to Patong if you want a more lively evening out. Read moreGenuine Expedia guest review
"would not return."
We would not visit this hotel again. The beach was dirty and only needed a regular clean each day and we booked a beach front hotel with the view of going on the beach.Genuine Expedia guest review
Family resort. Free breakfast which was very good.Genuine Expedia guest review
"Nice resort, great spot,"
The resort was nice, the beds were quite hard, they appeared to run short on linen and got left on 2 occasions having no towels and had to call for them. Everything in the resort was good quality however expensive.Genuine Hotels.com guest review
"Fantastic family resort"
Great Family Hotel. The numerous swimming pools, slippery slides and water themed venue along with life guards means you can relax on your holiday. The free kids club is also excellent even though we didn't use it much - the kids met too many other children and played non stop in the pool. Right on the beach with food options (apart from the hotel) […] close by. A short Tuk Tuk ride from Karon means that you are away from the hustle and bustle, but close enough to walk into town if you want. The staff are amazing, especially with the kids and the general attitude is fantastic. We got upgraded to a villa for 24 hours because our room wasn't ready. If you get the chance, stay in a villa! We were disappointed that the free wifi was limited to only a couple of locations in the hotel (not around the pool, unfortunately). Also, the water sports such as canoes, boogie boards and catamarans were not free. The price of the hotel was premium, which we were happy to pay, but we shouldn't have to pay for those couple of little extras. Overall, a fantastic experience! Read moreGenuine Expedia guest review
This was my second trip to the Grand centara and even though we had some issues with our rooms the staff did everything possible to make us happy. The staff are a little slow bought you have to understand thats just the Thai way they are never in a hurry.Genuine Expedia guest review
My husband and I stayed at the Centara Grand in March 2013 for one week. We had the most amazing experience, from start to finish. The staff were very welcoming and friendly. We had a room with an infinity plunge pool, which was fabulous. The room was big, airy, with air con and fans. The shower was great, with a plentiful supply of toiletries. The […] gym was great, with all the key machines, free weights etc. They provided towels, water etc. The breakfasts were delicious, with a huge range of Western and Asian choices. The restaurants on site were excellent. We attended the Surf & Turf (bbq on the beach) on the Friday night, which was good fun. La Mare, the Italian restaurant is excellent - with an Italian chef. Best pizza we've had a in a long time! The only negative was - live music in every bar. This was difficult to avoid - the Luna Bar, which overlooks the resort and the sea, beautiful setting, had music every night... Read moreGenuine Expedia guest review
"Your kids will love it here!"
We stayed at the Centara in Jan 2013 with our 8 year old son. The hotel has direct access to the beach and has two pools with in the complex - an adults only one and a kids pool. We spent most of our time by the kids pool. There is a baby water slide for toddlers and small children, plus a double curved slide for kids and adults. The lazy river with […] its flotation rings provided hours of fun and relaxation. The Kids Club was great and our son happily played in there when he wanted a break from the hot weather. He made lots of friends. We stayed in a Villa which was a huge stand alone villa on a hill overlooking the beach. This gave us access to the Club Lounge, which had drinks, snacks, games, DVDs etc. available to us at no extra charge. The villa was clean and nicely decorated, so it was very pleasant spending time in there. each evening we had fresh fruit and dried snacks delivered, on our first night we even got a bottle of bubbly! A few nights we would walk into Karon to eat there (2 Chefs) and to have a foot massage. it takes about 15 minutes to walk or you can jump in a taxi. Would highly recommend staying here with your kid/s. Read moreGenuine Hotels.com guest review
"As many rooms as possible crammed in a small area"
We booked 17 nights as a family and booked for interconnecting rooms. On arrival, we were told that the rooms connect via the outside balcony and not by an internal door. Not very helpful when you want to monitor your children! The resort is advertised as low rise, and the photo would lead you to believe it is. Whilst the blocks all had only 4 floors, […] they are up a hillside, making it all feel very overbearing and clausterphobic. The pool area is too small for a hotel of this size and sun beds are really close together. Given the hotel has only been running for a couple of years, it is not in great condition...we thought it was 10 years old! Our advice is don't go here. Go north to Khao Lak. Much better Thai experience and near the Similan Islands! Read moreGenuine Hotels.com guest review
"Would return to the beach at Centara"
Buffet breakfast was the best (banana crepe to die for). A wide selection of cooked food (pancakes, bacon, baked beans, eggs - made to your liking), bread, pastries (doughnuts, cupcakes, croissants), as well as fruit, yoghurt, cereal, juice & milk. A different buffet theme every night with entertainment outside on most nights. My favourites - Mediterranean […] night (minestrone soup) & Thai night (fried banana). I highly recommend the strawberry sorbet, fresh banana milkshake & the margherita pizza at the Italian restaurant. Our room looked out to the Sea (steps away) & the waves send you to sleep. The rooms tended every day (bed, towels, toiletries, water) & with turn down service every night. There is a separate bath & shower. Our shower drain had some issues, but this was fixed immediately at our request. There is also a hairdryer & western toilet with choice of toilet paper or water hose. Daily bottled water given can be used to brush you teeth & drink. Strangely the only clock in the room is on the TV, which has a few cable channels. There is plenty of cupboard & draw space, a safe, robes, desk, & chairs. You can ask for an iron & board if you need it. Laundry service items are returned the same day if given to staff before 10am in the morning. Beds were comfy. Roll away bed would suit a child or someone no more than about 160cm. Rooms had air-conditioning & fans. Large pool, with lazy river & bar is great fun. The traditional Thai foot massage was very relaxing & worth it. Read moreGenuine Expedia guest review
"Centara Grand Beach Resort - recommend"
We had a very nice stay at this hotel. Rooms were lovely, buffet breakfast great, pools great, pool staff very good with kids, beachfront location was great also. One thing they could improve is the number of shuttle bus services to Karon & Patong. Checking out at 12pm whilst having an 11.30pm flight was a bit of a pain also.Genuine Expedia guest review
"Good place for kids and adults"
Nice and big rooms. Good food. Swimming pools are the best, with slides for kids and a manmade clift for jumping off!! Downside: cannot swim in the sea because of rip currents, nothing in the surrounding.............this is a place for you to veg out, and not for you to venture out. WE spent two nights in this hotel (just staying in), and then another […] two nights at Patong (for the city life). This combo is just right.................. Read moreGenuine Hotels.com guest review
"Perfect Phuket Honeymoon"
Hotel was excellent. Great location right on the beach. Great food and drinks at all restaurants and bars. Friendly and attentive staff. And the room was huge, clean, superb view, roomy balcony. In my booking, I mentioned it was our honeymoon, and they made the effort by putting rose petals around, towels shaped as swans on the bed, and then after being […] out for the afternoon, returned to find a cake with Happy Honeymoon on the plate - nice touch. Highly recommend to anyone. Read moreGenuine Expedia guest review
"Excellent views and very friendly staff.Nice beach"
Staff were very friendly and helpful. Stunning views with Jacuzzi on balcony. Beach is nice and quiet away from all the partying of phuket. Karon town is not too far. Had a bad experience with breakfast to my room where i requested vegetarian and they put ham in it. This was not good as it is against my religion however hotel offered me complimentary […] buffet dinner and went out of their way to ensure the food available was all halal or vegetarian. Overall, brilliant hotel. Mattresses were abit uncomfortable but they used a mattress topper. Read moreGenuine Hotels.com guest review
My wife and l found the whole hotel was fantastic in every aspect. Our room was beautiful, spa on the balcony was very relaxing, hotel staff were very polite and extremely well mannered. Beach being so close you sneezed and you were on it.We both luved it so much we have decided to come back next year and book one of your rooms with the pool on the […] balcony looks awesome. Extremely family friendly heaps of different pools to do all fun activities, we had a ball. Read moreGenuine Expedia guest review
"Centara Grand Beach - nice, but could be better"
If you decided to go to Phuket, Centara Grand Beach is one of the better luxury hotels to stay in. Karon is a long beach and doesn't get too overcrowded. The problem though is that there are two waste rivers leaking into the sea on the both sides of the hotel. The water seems to be harmless at times, but at times it smells and certainly looks like a […] waste water. It doesn't feel nice to swim in the sea, knowing the water might not be safe or clean. But this is a problem on every beach on Phuket. If you stay in Centara, you can either walk along the beach to a distance from those rivers or you can use large pools as well; these are especially great for kids. The staff at the reception doesn't seem to be very friendly comparing to other Phuket hotels and at times are very inefficient. Some of them speak English worse than their own waitresses serving breakfast. The hotel should also consider putting mosquito nets on the windows - it is a shame to resort to aircons instead of keeping windows open with fresh wind at nights. Besides these little annoyances, our stay at the hotel was pleasant. Read moreGenuine Hotels.com guest review
raron海滩是普吉比较幽静的地方 不像芭东那么热闹喧哗 酒店有自己的私家海滩和三个泳池 出行每天有2次班车到patong江西冷 回来一班 大多服务人员都很nice 看到会主动招呼。早饭品种不多但足够吃饱 餐厅也不贵。唯一不满意的地方是客房服务速度慢 check in足足等了2个小时。政策是说12点退房2：00PM check in但实际我们从12点等到了2点20分（到2点我询问时候推说之前的客人2点才退房）。等我们退房的时候与前台商量是否可以延迟到1点退房又说不行必须12点退房为了保证后面入住顾客可以早点check in！让我感觉是中外旅客区别对待！Genuine Hotels.com guest review
プレミアムスパとヴィラに宿泊しました。 プレミアムスパはスパ付きのテラスが広く、海も目の前で快適に過ごせました。 ヴィラは部屋やプールは良いのですが、山手に登った位置にあるにも関わらず、眺めが前に建つ別のヴィラで遮られ開放感が全く無かったのが残念。山手なだけにプールやレストランどこに行くにも坂もきつく遠く不便で、乳児と幼児がいたのでバギーの手配をお願いしても30分以上待たされることも数回。。結果、ヴィラ滞在は高額なだけで良い印象はありません。 プールは広く素晴らしく、ビーチも目の前。キッズクラブはフレンドリーでアクティビティも充実していて娘は大満足。朝食は普通、レストランやルームサービスでの、食事は美味しかったです。スタッフにはあまりいい印象はありません。全体的に他のファミリーリゾートに比べ […] ると事務的な方と子供に冷たい方が多いような。。 総合すると我が家は再度の訪問は無いです。 Read moreGenuine Hotels.com guest review
"Bon resort mais..."
Bon hotel mais il est clair qu'il s'adresse principalement aux touristes russes (traducteurs russes, excursions en russe....). Même la déco reste outrancièrement luxueuse et kitsh à la manière moscovite. Cela dit, l’hôtel reste un bon endroit pour passer des vacances en famille sans trop être éloigné du centre de Karon.Genuine Hotels.com guest review
泳池設計很棒，適合一家大细玩，酒店房很大，早餐很豐富，酒店整體設計完善，一定會再來渡假...Genuine Hotels.com guest review
"Moving moving moving & jacussi not working !!!!"
Had booked luxury Room with Pool and Jacussi with seaview ,- upon arrival was given pool and jacussi room, but no seaview - however view to toilet- facilities were great . After complaining was moved to fantastic room next day. Last day wanted to keep room for late check out but not possible, so was moved to another 3rd room. So that was 3 different […] rooms in 4 days. And by the way ,- in 2 of the jacussi rooms we stayed at the Jacussi facility did not work properly. Read moreGenuine Hotels.com guest review
4 dagen verbleven in dit hotel, dichtbij karon centrum en eigenlijk niet zo ver van Patong maar wel kostelijk om telkens de taxi te nemen. Wij maakten soms gebruik van de shuttle service ( aangeboden door hotel) en namen de taxi terug. Het hotel heeft bijna een prive strand waardoor we voor dit hotel hadden gekozen. Karon heeft een prachtige strand. […] Wij hadden een brommer gehuurd (300baht/dag) en reden de laatse twee dagen overal zelf naartoe, van Karon naar Patong beach. In Karon centrum heb je in de één van de zijstraatjes (eerste links) een dame op je linkerkant die een eettent heeft met het lekkerste dat ik in gans thailand heb gegeten, super goedkoop en zeer lekker! Het stelt niet veel voor, enkele tafeltjes en stoelen en plastieken bordjes maar het is super lekker! Alles wat het hotel aan biedt vond ik zeer duur, massages die je voor enkele honderden bahts in het centrum kan krijgen bieden zij voor enkele duizenden bahts aan enz. Het personeel in dit hotel is super vriendelijk, vooral de kamermeisjes, restaurant personeel en security dat rond loopt in het hotel. (Tip: vergeet nt telkens fooi achter te laten want naast hun hongerloontje leven daar eigenlijk van) Read moreGenuine Expedia guest review
Bardzo fajnie położony , blisko do centrum a jednocześnie w cichej okolicy z piękną plażą i super widokami . Jedyny minus to drogie jedzenieGenuine Hotels.com guest review
"good place for relaxing stay"
the location is not good, takes 15 mins to city. The taxi fee (400B)here is expensive.Genuine Hotels.com guest review
Excellent hotele, service impecableGenuine Hotels.com guest review
适合带娃泡酒店。环境不错，视野很好，住在347，落地窗外就是全幅海景。餐厅稍贵而且菜品较少，如果不出去游玩的话，推荐几顿都在秘崖餐厅吃算了，反正前台可以预约到秘崖餐厅的免费往返bus。Genuine Hotels.com guest review
カロンビーチの外れの立地であることはわかっていたので、所在地の利便性より静かな環境とプールの充実を優先したので、そこは「普通」です。パトンやカロンの市街地への無料シャトルバスもあり、その点のサービスについてはしかし・・・決して安価なホテルではないのに、（１）夕方7時以降にシャワーを浴びたら、限りなく水に近いぬるま湯しか出なかった。（２）デスク周りの電気が一切点灯せず、メンテナンス依頼をしても部屋への担当者の訪問もないまま、結局出発まで音沙汰無しだった。（３）スコール時にフロントまで屋外を歩かずに行くために必須の唯一のエレベーターが故障中で外出を数時間外出を遅らせなければならなかった、と「コンディション+サービス」の点では非常に不満が残る滞在でした。ただ、プールについては小学生の子供は楽しく過 […] ごせたようです。 Read moreGenuine Hotels.com guest review
空港から少しかかるカロンビーチに程近いところにあります。 ホテル内ではプールがあるのでファミリー向けでもありますが海も目の前ですのでカップルでも楽しめます。部屋も綺麗で「ザ・バケーション」って気分が味わえます。 オススメします！Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )