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Reviewed by a Hotels.com guest on May 5, 2012
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"Below expectations"Reviewed by a Hotels.com guest on May 5, 2012
Having stayed at the Landis Hotel in Taipei, I expected Icon to offer the same service quality or better. After checking in, no one bothered to show us to our room and introduce us to the facilites available. I booked a harbor view room for an increased price. Sure there was a view of the harbor, if you looked to the left side. Directly outside my window was the rooftop of the mall. The concierge was helpful. I had one meal at the lobby cafe. My mom ordered a chowder in bread bowl. The bread came out toasted with green mold!! How did they miss that?! Killed our appetites immediately! I've read comments comparing Icon to the Four Seasons. One of our travel companions stayed there and I had an opportunity to rest in her room during our long afternoons in Hong Kong island. The hotel is impeccable and there was definitely no mold in our food.
"Hong Kong Weekend"Reviewed by a Hotels.com guest on May 4, 2012
Decent size room for Hong Kong. Definitely not huge but plenty big enough. Nice bathroom. Perfect Kowloon location. Clean and nice
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Location.
The Mercer Boutique Hotel is close to Man Mo Temple, Soho, and International Finance Centre. Also nearby are Hong Kong Zoological and Botanical Gardens and HSBC Hong Kong Headquarter Building.
Hotel Features.
The Mercer Boutique Hotel has a fitness facility and a seasonal outdoor pool. Wireless Internet access is complimentary in public areas. Dining options at the hotel include a restaurant. The staff can arrange concierge services, limo/town car service, and currency exchange. Additional amenities at this Art Deco property include multilingual staff, laundry facilities, and dry cleaning/laundry services. Guests receive complimentary transportation including an area shuttle within 1 km, a shopping center shuttle, and a train station pick-up service.
Guestrooms.
Rooms have city views. The 55 air-conditioned guestrooms at The Mercer Boutique Hotel include iPod docking stations and CD players. Beds have Select Comfort mattresses, down comforters, down blankets, and premium bedding. Complimentary wireless high-speed Internet access is provided. 42-inch LCD televisions are equipped with cable channels, free movie channels, and DVD players. All accommodations provide desks, laptop-compatible safes, and speakerphones; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations with handheld showerheads, bathrobes, hair dryers, and slippers.
All units at this 4-star hotel have kitchenettes with coffee/tea makers. Additional amenities include minibars and safes. In addition, amenities available on request include microwaves, irons/ironing boards, and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The Mercer Boutique Hotel has a restaurant on site.
Recreational amenities at the hotel include a fitness facility and a seasonal outdoor pool.
Early check-in and late check-out may be available on request (surcharge). The early check-in fee is equal to room rate for one night; late check-out fee (from 2 PM to 6 PM) is equal to 50% of room rate for one night.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Considered the central business district, Central is home to the corporate headquarters of multinational financial services, consulates-general, and Hong Kong government and administrative offices. The area is also a major transport hub for buses, trains, trams, and ferries. Head to Hollywood Road for antiques and trinkets, and Soho for bars, restaurants, nightclubs, and galleries.
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"Great hotel in a great location!"
I stayed at the Mercer for 3 nights with a friend. We were upgraded to a King Suite and it was super cute with a separate sitting area and kitchenette. I was impressed with the nice upgraded features in the room (2 tvs, a Rain shower, big bathroom, free mini fridge). The staff was friendly although we did not have much interaction with them. Great free […] breakfast. Very convenient location - 5 minute walk to the Sheung Wan subway stop, 10 minute walk to the Central subway stop, 15-20 minute walk to the cute shops/restaurants in SoHo or the Star Ferry. I would highly recommend this hotel for convenience and features. Read more
"Great hotel"
We spent a little more to be upgraded to a suite and were glad we did. The suite on the 28th floor had an amazing view of the skyline and was extremely spacious and comfortable. A lot of people have posted that they were given this upgrade for free but we had to pay - not sure if their policy has changed or we just didnt negotiate hard enough. One thing […] I didn't like was that when we arrived they stated the only "regular" room left was on the lowest floor and that if we wanted a better experience we should pay to upgrade to a suite. That felt a bit like a bait and switch but frankly it wasn't that much more and the room truly was amazing. There's not a lot to do in the immediate vicinity of the hotel but it's a good location - right next to the Sheung Wan subway stop. The free breakfast served on the first floor is reasonable - pastries, toast, juice, cold cuts, yogurt, coffee. All in all I would stay here again. It's WAY better than Hotel LKF which seems to be the only other centrally located hotel in this price range. Read more
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"Very New Hotel"
Normally when I stay in Hong Kong I stay in the Lan Kwai Fong @ Kai U Fong Hotel. This trip I thought I would try something new and updated. The location is on an older streeet surrounded by chinese herb stores but it is walking distance to everything you need- including Hong Kong Station. The rooms are small- but so are most rooms in Hong Kong. I will […] be staying here again! Read more
"Mercer Hotel"
Very small hotel. No hotwater for shower in the morning.
"Comfort and Convenience!"
The hotel is located in the middle of old Hong Kong - the part of Hong Kong that hasn't been modernized yet - you get a feel for the old city which is nice cause the rest of HK is a steel jungle. A stone's throw away from the subway which is amazing. The staff is warm and courteous and the rooms are super nice. I stayed in a suite and was happy as a […] clam. Read more
"great new boutique hotel"
got a good rate here last minute. only been open 3 months when stayed and the place was fabulous. rooms decorated beautiful - very trendy and modern. great location for getting out there and exploring the hong kong streets. not much of a communal area but if you aren;t looking for a resort-type hotel then this is your place!
"Close to the central district"
Located 3 minutes from the MTR, this hotel was extremely convenient to get to TST and Central.
"Excellent location; clean hotel"
This is a small boutique hotel located in Sheung Wan, just right next to many excellent restaurants and eateries. Shopping is also not more than 10 mins away at Central. The hotel is relatively new and very clean. I will definitely stay here again in future.
"Cute hotel in a good location"
We were offered an upgrade to a junior suite at a good price on the top floor. Glad we accepted. pretty room with a great view. If you want to live in a more "Chinese" neighbourhood with local business around the corner, instead of smack in the middle of shopping malls, this is a fun place with everything of interest on the Island still reachable on […] foot. Good choice for a short stay! Very high standard bathroom and of interior deco in general. Read more
"stylish? not really useful designs..."
The rate was reasonable and the location was fine. But, a lot of things were unpractical. The basin to wash hands was too small, the ironing table was fixed too far from the jack to iron the clothes. The worst thing was the glass in the room had so much dust inside. It was hideous. The staffs especially at the reception desk were not so polite and […] nice for a hotel staff. It was a typical HK style: looks kinda chic and modern, but the service and the inside is not so nice nor practical. Read more
"hotel mercer"
nice hotel, spacious and comfort, just the surrounding is not good enough. but overall a very good experience to live.
"Great located small hotel"
Good location, new fresh and clean. Quite small rooms though, and bathrooms have glass windows towards the bed and room which I personally don't preferr, but overall it is great for the money spent for being in central HK
"The Mercer Boutique Hotel HongKong"
Hotel is clean. Breakfast reasonable. Somewhat overpriced. I would rate it ***+ but not ****
"Not bad at all"
Located not far from MTR station, this hotel is at good location. U get to see some old HK style living in nearby neighbourhood too. Overall we are happy.
"Nice boutique hotel in Hong Kong Central"
Spent three nights in Mercer Boutique Hotel Hong Kong and upgraded into junior suite. This meant actually a small livingroom and kitchen with a table, a separate small bedroom with a working table plus bathroom. The design is not actually Art Deco, since the hotel is very new, but the overall look follows some of the principles. Some parts of the design […] go over function, especially the toilet which is divided from the bedroom only by a glass wall (and blinds), and the sofa in the livingroom is not the most comfortable to sit. Otherwise everything works and even the small kitchen allows you to have coffee or snacks at the kitchen table. Breakfast is ok, but choices are quite limited due to the small size of the restaurant. The junior suite has two large flat HD screen tv's - actually too large for the viewing distance and especially picture quality which is far from HD. Besides some 'design over function' issues the hotel is very nice and the location excellent, a walking distance to most sights or Central Hong Kong financial businesses. Read more
"Fancy but not comfortable"
A fancy hotel with modern room design. But I'd not recommend it for following reasons: - tiny room - the curtain cannot cover the windows entirely that the daylight leaking into the room in the morning will wake you up. - The bathroom is separated from the bed room by glass wall with broken shutter, not at all convenient to use - air conditioning not […] really working in winter, and very noisy. The room is freezing even we set the temporature to 26degree. -hotel rooms are not sound proof: we clearly heard the gang singing outside the hotel at 1am! - breakfast is OK with limited choices. Read more
"Mercer Hotel Hong Kong, good value and location"
This hotel offers good value rooms - no catering except a small breakfast room - in an excellent location near Sheung Wan metro station, ten minutes' walk from Central district on Hong Kong island, five minutes' walk to Macau Ferry terminal. The surrounding streets have many food stores and restaurants. It is a small hotel, with 2-3 rooms per floor […] in a pencil-thin tower rising 30+ floors. Rooms are modern and clean, as good as rooms which cost twice as much in larger hotels with additonal facilities on Hong Kong Island. Friendly helpful staff made it a positive experience. A good option if you want to eat out in downtown Hong Kong and are looking for a decent room at a reasonable price. Read more
"Great choice"
Good hotel, helpful staff, great location. Would definitely stay here again on my travels.
This guest did not leave a comment.
This guest did not leave a comment.
"Excellent hotel"
The hotel appears new, with functionally designed rooms. The staff is very helpful. Minor negative remarks: Low temperature in breakfast room and lobby due to overuse of airconditioning , sometimes slow elevator response, views from hotel room.
This guest did not leave a comment.
"Nice boutique hotel in a convenient location"
This is a nice boutique hotel with 2 rooms per floor (35 floors). Got upgraded to a suite on check in which was welcome news but their idea of 'suite' is still a fairly small room which is divided by a pane of glass. The surrounding neighborhood is an eyesore though so dont expect any good views from your room. The staff are very helpful. They will […] run out of the hotel and get a cab for you to the hotel anytime you need one. I had an issue with the ipod player in the room and the guy came within seconds to set it right ! Hotel is 2 blocks away from a 711 and 3 blocks from the Sheung Wan metro station. Hotel in very new so its nice. Overall, a very good experience. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Nytt prisvärt hotell centralt på Hong Kong-ön"
Jag åker regelbundet till Hong Kong flera gånger per år, mest i affärer men även privat. Bor alltid på Hong Kong-ön. Detta nya hotell har nästan alla fördelar: 2 minuters gångväg till MTR stationen Sheung Wan i Central, PRISVÄRT, rent, fräscht, fritt WIFI på rummet för obegränsat antal apparater(iphone, ipad, dator osv) mm. Prova nästa gång! Omgivningen […] kan upplevas som lite sliten, men du tar dig snabbt till andra mysiga delar av Hong Kong! Gå tex tex Queens Rd Central till den långa rulltrappan och åk upp i Soho och välj bland otaligt antal mysiga restauranger och barer!!!! Read more
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"Bon rapport qualité prix"
Situation centrale, pratique, mais quartier moyen. Chambre très confortable, surtout les suites, bien équipées , avec four, petit frigo, évier, table cuisson, machine nespresso. Idéal pour un séjour en couple qui ne veut pas aller au restaurant tous les jours. Petit déjeuner continental minimaliste mais suffisant, avec fruit, œuf, fromage, jambon etc. Un […] hôtel au service minimal pour ceux qui souhaitent être autonomes et veulent un gîte central et confortable à Hong Kong central. Read more
"没有服务硬件还好非常难找的酒店"
酒店几好：1，硬件很新，新到我们入住时门面还在装修，房间里有很重的水泥味道；2房间设计还算合理，电视也是sony的，而且无线很好用，早餐很简单的西餐但还干净； 不好的地方：1，很难找，是在上环一个很小的巷子里，苏杭街上，出租车司机找了很久到了楼下还没看到，从中环走步行很快，15分钟即到，但真的很不容易找到；2，入住时碰到一个老外在酒店前台抱怨退房，说只有前台一个服务生，房间太冷，我们以为他太较真，但后来发现都是真的，房间冷到我们提前要了一个被晚上才不会被冻醒，但带来的结果是回来重感冒！3，因为不好找因为太冷，所以想提前退房，发现不给退，这也是在hotels预订的问题，这样的酒店是不给提前退房的！后果自负！所以再也不会去这家，以为是个特色酒店，结果很吓人。老外很多，也许他们推广的渠道是这样的。
"入住体会"
酒店位置一般，处于上环一条小路拐角。大堂尚在装修，显得凌乱。住酒店套房，平面格局一般，装饰太过累赘，小小的空间，地面有4种材质，灯饰更显一般。房间很多用玻璃隔断，尤其是房间和客厅也是用玻璃做的移门，没有明显标志，相当不安全，晚间老公差点撞头。另一个是电视机的位置，睡在床上几乎只能看到一半的图像，太不注重细节。 酒店冠以精品酒店，不能认同。客房卫生情况不错，热水出水舒适，早餐环境尚可。
很好的飯店，交通也很方便，房間雖然不大，但很舒適。就是貴了點
"Mercer Boutique = Rekommenderas!"
Hotell Mercer Boutique i Hong Kong - nästintill nyöppnat, fräscht, bra rumsplanering. Definitivt valuta för pengarna! Läget bra med gångavstånd till nattliv, shopping malls, men också genuina, lokala antikvitetsaffärer. Boka!!
"香港的尙圜酒店很有设计感的酒店"
地处上环，交通便利，乘地铁和港澳游轮很方便。酒店酒店很干净，很有设计感，带老妈和女儿一起去的，女超级喜欢。酒店免费升级套房，房间宽敞。酒店早晨也很好吃,偏西餐。唯一遗憾的因为周边是老街道，打车困难而且堵车。
"Mercer Hôtel Hong Kong"
Ayant séjourné dans cet hôtel, je le recommande vivement à toute personne en recherche de confort et d'authenticité. Situé tout près du quartier de Soho, du métro, des ferry pour Macao, l'hotel est super charmant, le personnel est accueillant et nous avons été surclassé vers un junior suite pour moins de 50€. Vraiment à découvrir. Wst.
This guest did not leave a comment.
"good place, good price, great hotel"
Sept 2011 inHK für 2 Nächte Alles mehr als iO. Man muss wissen dass die Zimmer in HK halt einfach klein sind (vergleichbar mit London). Ich habe ein marktkomformes Zimmer gehabt - klein aber normal - alles andere war ausgezeichnet
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"The Mercer Boutique Hotel"
房間設備齊全且價位適中，適合商務旅行
"작지만 모든 것이 다 갖추어진 호텔"
호텔을 찾기는 조금 어려웠습니다만, 머물기에는 모든 것이 다 고루 잘 갖추어져 있었습니다. 방의 크기는 조금 실망스러웠지만, 편리함은 전혀 뒤떨어지지 않은 호텔입니다. 또한 주위에 식사할 곳도 많아서 좋았으며, 다른 곳으로 가기에 편한 곳이어서 마음에 들었습니다. 다만 가격이 조금 비싼 편이라서, 약간 주저하게 되네요. 또한 호텔의 침대는 아주 편했으나, 조식은 약간 실망스러웠습니다. 그러나 전반적으로 좋았던 느낌입니다.
"Nära, bra och förhållandevis billigt"
Rekommenderar hotellet till alla som skall till Hong Kong. Det var nästan nybyggt med stora, fint inredda, rum. Det låg bara 100 m ifrån centralstationen där tåget från flygplatsen kommer och färjelägret till kowloon. 500 meter ifrån Soho som är ett av dem bättre nattlivskvarteren i HongKong. 1 km till times Square där shoppingen är fantastisk. Du har […] alltså allt du behöver. kan tilläggas också att det fanns många billiga småstället runt hotellet där man kunde käka middag för ca. 50 HKD. Read more
"ザ マーサー ブティック ホテル - 全てに於いて申し分なし"
今回 ・Macau ferry pier ・MTR駅 へのアクセシビリティという点からザ マーサー ブティック ホテルを予約いたしました。 Sheung Wan駅から文武廟に向かって1分ほど歩いたところにあります。 1階に2部屋しかない程度の敷地面積なので、ロビーは大きいホテルほど豪華さはありませんが、綺麗で受付の対応も申し分ありません。 朝食もパン・フルーツ・ヨーグルト・フレッシュジュース・コーヒーを30分おきの指定した時間に部屋まで配膳されます。 広くはありませんが寝室とダイニング(テーブルとソファあり)2部屋あり、それぞれに42型の液晶テレビがあります。全室Wi-Fi完備。シャワー室もトイレとガラス戸でセパレートされており、シャワーも壁に備え付けでなく可動式。 ショッピングや周囲のレストランという点ではあまりいい立地ではないかもしれませんが、ifc […] mallまでは徒歩圏内、Sheung Wan駅からMTRでTsim Sha Tsuiやcauseway bayまで出るのは用意です。 期待以上でした。 Read more
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This guest did not leave a comment.
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