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1 room, 2 adults
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29 Jervois Street, Sheung Wan, Hong Kong, Hong Kong, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 355 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    3.9
5.0 / 5Outstanding
"Just Perfect!"
Nothing bad to say! Great location, Staff was wonderful.
Genuine Expedia guest review
Other trip Aug 20, 2013
Hasse
US
5.0 / 5Outstanding
"Fantastic Boutique Hotel in Sheung Wan"
I came to HK for surgery and was looking for a reasonable place for a week stay on HK Island. The hotel location is great, just 2 blocks from Sheung Wan MTR in the middle of lots of little shops and restaurants and 1 block off Queens Rd. The location is just a 15 minute walk from Central and Soho Districts, where there is lots of night life and shopping. -Hotel staff was excellent, attending to all requests, including special pillows and respecting the Do Not Disturb Sign. -The room was clean and well appointed, the breakfast buffet was small but comprehensive. Overall I was extremely pleased with the hotel, they even understood that I would need a little more quiet for recovery and moved us to a higher floor to be away from the street noise. I highly recommend the Mercer, we were very happy.
Genuine Expedia guest review
Other trip Jul 16, 2013
Brad
US
5.0 / 5Outstanding
"Great location, beautiful rooms."
I loved this hotel and would definitely stay there again - great rooms, if a bit small, but it's hong kong so yeah, normal. And walking distance to...a bunch of stuff. the breakfast was great as was service, with great complimentary tea and coffee in each room. super modern decor, bright, tons of light.
Genuine Expedia guest review
Other trip Jul 7, 2013
Betty
US
2.0 / 5Fair
"Cockroaches"
Had to kill a cockroach in my room.
Genuine Hotels.com guest review
7 night business trip May 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Very good hotel for business traveler."
Great find. I've stayed at Mandarin and Ritz in HK before - but for business purposes this is as good as I've found at a reasonable price. Pros: - reasonable price - great location - decent size room (for HK) - nice small gym - free mini-bar and wifi only 3 small issues that are more of a nuisance than anything: - no mirror over the sink. Mirror was a few paces away - made for a pain shaving. Note that other rooms might be set up differently however. - adjustable shower head is set too low on the wall to stand under - bathroom sink should have on/off handles and not be motion activated. was difficult to get it to activate at times (again - more of a pain to shave).
Genuine Expedia guest review
Other trip May 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel at HK"
Very clean, quiet, close to piers and shopping center. A lot of small restaurants close to the hotel. In your room you can find coffee machine and a pot - very useful at morning.
Genuine Expedia guest review
Other trip May 6, 2013
Romek
US
5.0 / 5Outstanding
"My HK trip"
I stayed at mercer for 4 nightsnof my last leg of bussines trip. This is the best hotel i stayed in Hong Kong. They upgrade me to suite . Close to everything . One station to central on MTR. Just a great hotel with everything 1st class.
Genuine Expedia guest review
Other trip Apr 29, 2013
JM
US
3.0 / 5Good
"Weekend in Hong Kong"
Great services - free wifi, free minibar, free breakfast - all appreciated from a traveler standpoint. Comfortable bed but sleep hard to come by due to thin walls and loud neighbors all around in the early morning hours made it nearly impossible - i would expect the hotel to help with this and make sure the clientele remains the kind that respects everyone's privacy as well as their own.
Genuine Hotels.com guest review
3 night trip Apr 12, 2013
janice
US
5.0 / 5Outstanding
"Great value for money"
Great hotel, very spacious rooms for HK hotel. Close to MTR
Genuine Expedia guest review
Other trip Mar 23, 2013
Alex
US
3.0 / 5Good
"New hotel in old Hong Kong"
The hotel is clean and new. The rooms are very small. This is located in a commercial area in old Hong Kong. The streets are very quiet at night as most of the shops are closed, the buildings are very close together so the area feels a bit claustrophobic. It is safe but not very charming. Toiletries are okay, not great. Towels are a bit run down but clean.
Genuine Hotels.com guest review
2 night trip Mar 13, 2013
J L
US
5.0 / 5Outstanding
"Overall Very Good"
On arrival I was upgraded to a 1 bedroom suite, and it was a very nice room. Lots of space, comfy bed. The free minibar was a nice touch and the morning breakfast buffet while small has enough! The location is fantastic and hard to beat, walking to Soho in minutes! - Only ngeatives would be the shower head is a bit low (Unless you use rain shower) and the ceiling seemed quite thin and without sound proofing and could hear lots of noise from above. However overall very good and reccomend this hotel.
Genuine Hotels.com guest review
2 night business trip Mar 7, 2013
A Traveler
US
5.0 / 5Outstanding
We really enjoyed our stay, the hotel is so close to all public transport and easy walk to many of the famous sights of Hong Kong. The room was huge by HK standards and the free mini bar was perfect for a cold beer or softdrink. All the staff were very helpful and efficient.
Genuine Venere guest review
Other trip Mar 3, 2013
A Traveler
US
5.0 / 5Outstanding
Bathroom doors were a little odd.....
Genuine Hotels.com guest review
4 night family trip Feb 24, 2013
H Otis
US
5.0 / 5Outstanding
"Wonderful hotel"
From the minute we walked we walked in until we left, we were delightfully surprised about the luxury of the hotel ad the fine service we received from all staff. It was a bit hard to find by the taxi, as the neighborhood had very narrow, busy streets. We arrived before the normal check-in time and we were upgraded to a suite as our room was not yet ready. The breakfast, served until 11 am, was varied, generous and delicious. While walking the neighborhood looking for a restaurant for dinner, we came across a delightful French chicken rotisserie take-out. Since we had a free minibar with beverages, we brought back hot chicken dinners and had an enjoyable meal in fromt of the huge tv which was very relaxing after 3 weeks for intense travel.
Genuine Hotels.com guest review
1 night trip Feb 21, 2013
M. Harris
US
4.0 / 5Excellent
"One of the best"
Mercer is a small hotel and not located on big street. However, the hotel is very clean with fantastic decoration. The size of the room was acceptable (We have booked a suite there so I don’t know about the normal room). The breakfast is basic but nice. Generally, the hotels should be one of your choices in the central of Hong Kong.
Genuine Hotels.com guest review
3 night romance trip Jan 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent location and staff"
This is a great boutique hotel in a convenient location on Hong Kong Island. Close to Soho, a great shopping and restaurant district. The staff is fantastic, very helpful, and often going above and beyond to help with any need. The rooms are very modern and hip and include excellent amenities, like a Nespresso machine and coffee and tea service. THe only complaint is that the bathroom door is glass, so there is no privacy unless you pull down a screen each time. This is inconvenient and is an example of when design looks great but is not practical. Form does not meet function! But, as my only minor complaint, I otherwise loved this hotel and will definitely be back.
Genuine Expedia guest review
Other trip Dec 28, 2012
Stacey
US
5.0 / 5Outstanding
"A Real Value by Hong Kong standards"
The room was spacious by HK standards. Everything was clean, modern and in good working order. The glass walls in the bathroom were a bit annoying, but otherwise no complaints. I have paid more for smaller rooms in other parts of the city. The hotel is 1 block from the Sheung Wan MTR station and a short walk to Soho
Genuine Hotels.com guest review
6 night trip Dec 8, 2012
Scott
US
5.0 / 5Outstanding
"Just awesome"
Honestly, this hotel was such a relief and made our weekend one to remember. We got upgraded to the suite- free mini bar, fast wifi and awesome views! Everything was fantastic from the service, location, cleanliness, and the comfort of the bed! Felt like at home in a totally for foreign place. Would highly recommend it to anyone. And I would go go back any day!
Genuine Hotels.com guest review
2 night romance trip Oct 19, 2012
LILY
US
5.0 / 5Outstanding
"Awesome Little Gem"
Fantastic hotel, awesome location, free breakfast is great, free mini bar a winning idea, and wifi is also free, staff are very helpful and friendly.
Genuine Hotels.com guest review
Romance trip Oct 6, 2012
N Wood
US
5.0 / 5Outstanding
"great boutique hotel"
This is an excellent hotel. Right in the central area. The staff was excellent and the design of the hotel is modern and well appointed. The breakfast each morning was excellent and the free wifi and mini bar was also a great asset.
Genuine Expedia guest review
Other trip Sep 29, 2012
Gregory
US
5.0 / 5Outstanding
"Great Boutique Hotel!!!"
Excellent hotel and good value in HK. Nice breakfast, internet was fast, decent workout room!
Genuine Hotels.com guest review
2 night business trip Aug 23, 2012
Robert T.
US
5.0 / 5Outstanding
"Business Friendly, relaxing in the centre..."
I booked 3 nights at this hotel, thinking it would be run of the mill. I was impressed by the layout of the room, after having gotten bumped up due to them being filled up. I liked the fact that there was a full kitchen, dining area, couch to entertain if necessary, all separate from the sleeping quarters. I was impressed with the design of the place, although some folks would consider the design a bit overly masculine (lots of black and glass). Being a man, I suppose that is why it didn't matter to me; but it was done in a tasteful manner. I highly recommend this hotel to anyone. The only drawback was that some renovations were being done, but surprisingly there was little or no interruption to my day. I think it might have something to do with the fact that I would leave early and reach back to the hotel late though.
Genuine Hotels.com guest review
3 night business trip Aug 23, 2012
Carlo M.
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
room very comfortable, breakfast very good, only two block from subway station.
Genuine Hotels.com guest review
1 night family trip Jul 9, 2015
Prisna
AS
4.0 / 5Excellent
"Jumbo room near the hipster hotspots"
Giant room by HK standards, in a terrific hipster neighbourhood.
Genuine Hotels.com guest review
1 night business trip Jun 27, 2015
A Traveler
AU
4.0 / 5Excellent
"Great Central Location"
Needed a place for one night before traveling on to Cambodia. I used Hong Kong's great airport check-in at the downtown HK MTR station. This hotel was close enough to the station. But the hotel room was fantastic, and the location very convenient to all the party areas in the mid levels area. Very nice stay here.
Genuine Hotels.com guest review
1 night business trip May 30, 2015
Edgar
AS
5.0 / 5Outstanding
"Excellent experience"
I had one one night stay over in Hong Kong and was able to book a hotel at the Mercer. It was easy to get to, the staff was friendly and helpful and the room was big and clean. I will definitely stay at the Mercer my next visit.
Genuine Hotels.com guest review
1 night trip Apr 5, 2015
Philip
AS
5.0 / 5Outstanding
"Great location and value - would definitely return"
I rarely take the time to do these reviews, but I have to say I was impressed with the accommodations and inclusions that came with the room as well as the friendly and helpful staff. Far more than what I was expecting from a boutique hotel. The location was fantastic as well. One minor issue of note - the bathroom door was more of a suggestion than a useful function. You'll just become a bit closer with whomever you are rooming.
Genuine Hotels.com guest review
3 night trip with friends Apr 9, 2015
Austin
GB
5.0 / 5Outstanding
"Great boutique hotel. Breakfast is really good"
Staff are very helpful
Genuine Hotels.com guest review
5 night business trip Apr 2, 2015
Steven
GB
4.0 / 5Excellent
"Excellent hotel at the centre of Hong Kong"
This is a nice hotel at the centre of Hong Kong quite convenient for all the major sights. The room has a kitchen so it's quite convenient if you need to cook something although it's less likely given the options you have in Hong Kong
Genuine Hotels.com guest review
1 night family trip Apr 8, 2015
Padmanabhan
GB
5.0 / 5Outstanding
"Great Boutique Hotel"
More snacks in the room eg chocolate, sweets, crisps
Genuine Hotels.com guest review
2 night business trip Mar 27, 2015
Steven
GB
4.0 / 5Excellent
"The Mercer"
It was very comfortable. The room is big and has everything in the room including a small kitchen.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
AS
3.0 / 5Good
"Almost there but room to improve"
This hotel is almost there they need to spend time on my room in particular the bathroom. I have stayed all over the world and have never had a washbasin with no shelf and only cold water. The toilet even after several flushes smelt and whoever set up the shower hose and location must have been child height. A shame the people are nice, the staff in the restrurant are very attentive and the location for the MTR is great.
Genuine Expedia guest review
Other trip Feb 9, 2015
richard
CA
3.0 / 5Good
"Nice hotel in Central"
Nice hotel, right in the centre of town, although the immediate area is a bit tatty, very close to the MTR. Comfortable rooms overall. Staff a bit disinterested but not unpleasant. Breakfast is ok but the dining area gets a bit overcrowded. In room free mobile phone with local guide is a nice touch. It just seemed to lack a bit of character and style for us.
Genuine Hotels.com guest review
1 night family trip Jan 26, 2015
stephen
GB
4.0 / 5Excellent
"Nice boutique hotel"
Enjoy the hotel breakfast. Very convenient to the Ferry Terminal, only 5 minutes walk.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
A Traveler
AS
4.0 / 5Excellent
"spacious & near the MTR"
Overall its a pleasant experience, but there are some minor hiccups that happen during my stay which there are room for improvements. Location wise, its accessible via the MTR & close walking distance to LKF/SoHo/Central.
Genuine Expedia guest review
Other trip Dec 30, 2014
Louise
SG
4.0 / 5Excellent
"Mercer HK"
Leisure trip, hotel is in great location for seeing main sights.
Genuine Hotels.com guest review
3 night romance trip Dec 13, 2014
Michael
GB
5.0 / 5Outstanding
"Great Hotel"
We had a lovely holiday, the hotel is nicely situated for shopping, ferries, MTR station, parks. The room was clean and airy, breakfast was substantial, staff very friendly and helpful, nice touch was the handy phone which you could use for local and international calls, wifi and information on what to see, do and eating out.
Genuine Expedia guest review
Other trip Dec 11, 2014
Julie
GB
4.0 / 5Excellent
"Friendly, quiet and clean."
Staff is friendly and helpful. Rooms are spacious and it was quiet. Breakfast variety is not huge but all basic things available and all fresh.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
HK
4.0 / 5Excellent
"Funky Hong Kong Hotel"
The Mercer is located a few metres from Sheung Wan Metro station with an easy connection to Hong Kong Station and the express train to the Airport. THe staff were welcoming, laid back but always efficient. Our Executive Studio apartment was large with separate Lounge/Kitchenete and a free mini-bar.Although we were on the 21st floor, the lift was always fast as was the free WIFI. The Buffet breakfast was good with friendly staff. I would stay here again.
Genuine Expedia guest review
Other trip Nov 20, 2014
almostretired
AU
4.0 / 5Excellent
"Great City hotel"
Good, clean and friendly hotel right in the heart of Central area, Hong Kong. More like a small city apartment rather than a hotel room. Very impressed that the Mini bar and wifi is included in the room charge.
Genuine Expedia guest review
Other trip Nov 20, 2014
Richard
GB
3.0 / 5Good
"Mercer value for money small rooms though."
Clean rooms although small the neighborhood was ok for MTR access but far from the main areas. Breakfast can be better and more choices should be there.
Genuine Hotels.com guest review
4 night romance trip Nov 13, 2014
Gautam
IN
5.0 / 5Outstanding
"Four stars"
Comfort and queit ! Good breakfast! Easy to get around. I will come back to stay again!
Genuine Hotels.com guest review
2 night family trip Nov 8, 2014
Bonnie
CA
4.0 / 5Excellent
"Good for the price"
Good location, kind service, small boutique hotel. Very good breakfast. Good service/price relation A little bit uncomfortable if you travel with to many bags.
Genuine Hotels.com guest review
2 night romance trip Nov 6, 2014
HUMBERTO
IE
5.0 / 5Outstanding
"Great hotel close to Central"
Great location, new looking rooms, very well appointed. Free minibar and decent breakfast in the morning. Ask for a room in the higher floors.
Genuine Hotels.com guest review
4 night business trip Nov 2, 2014
Marwan
GB
4.0 / 5Excellent
"Very convenient location for Central & Sheung Wan"
Very convenient to Sheung Wan and Central districts, including the MTR and Airport Express
Genuine Hotels.com guest review
1 night business trip Oct 7, 2014
A Traveler
AU
5.0 / 5Outstanding
"Hard to find the hotel"
Nice room & near to lots of eatery Bf was good, rooms have everything u need
Genuine Expedia guest review
Other trip Nov 4, 2014
A Traveler
SG
5.0 / 5Outstanding
"Good hotel."
Nice and Cozy.
Genuine Hotels.com guest review
2 night business trip Oct 15, 2014
Kamar
GB
5.0 / 5Outstanding
"Great stay for 1 night"
arrived a little early before check-in time and was allowed in the room. Very close to the MTR. Not a fair walk from LKF or HK MTR. Room was clean...FREE MINI BAR! Unheard of at most hotels.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
Antonio
AS
2.0 / 5Fair
"dissapionted"
Room is ok Breakfast not good at all :-(
Genuine Hotels.com guest review
3 night trip Oct 9, 2014
sonny
GB
5.0 / 5Outstanding
"Quiet clean convenient"
Excellent boutique hotel Short easy walk from the metro Nice rooms - decent size. Clean and comfortable Good breakfast Easy stroll to Central for fun but without the noise Small pool and gym. I'd stay here again for sure
Genuine Hotels.com guest review
2 night trip Oct 3, 2014
Malcolm
AU
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