Hotel rooms had a moisture problem and bad smell. It is more suited to young tourists than adults.Genuine Hotels.com guest review
It is centrally located if you don't mind the noise day and night. Difficult to communicate with hotel staff who speak limited English. Check in and out process took forever. Wifi in the room Is very spotty.Genuine Hotels.com guest review
"walking distance from beach, bangla and main mall"
the good thing is the hotel is walking distance from beach, bangla and main mall, its average 4 stars, clean and nice roomsGenuine Expedia guest review
Best front desk staff I have ever had at a Phuket hotel. None of the usual issues or difficulties.Genuine Expedia guest review
We stayed here for 4 nights in January 2013. 3 girls shared a spacious room with a king bed. We especially enjoyed the balcony views (we were on the 4th floor), and the hotel rooftop pool, which was very well maintained. We were able to book all our excursions through the front desk and found the staff there to be very friendly and knowledgeable. The […] only negative about the hotel is that it only had 1 elevator for all 8 floors, so the elevator was very slow and packed. The elevator can only be operated with a room key, which is great for security, but not so great if you split up from your roommates and find yourself locked out. The location of the hotel may be ideal or too loud depending on your preference. It is located directly across the street from the Hard Rock Cafe, so you will hear the live band loud and clear until 11pm every night. It is also located in the middle of all the touristy restaurants & bars. The hotel is walking distance (about 10 minutes) from the main beach, which we found to be very crowded with murky water. If you are looking for amazing beaches, you probably want to look elsewhere on the island. Overall we enjoyed ourselves and the hotel itself was clean and modern, but next time we will probably stay somewhere else on the island or maybe on another island. Read moreGenuine Hotels.com guest review
"Nice place to stay"
Good hotel. Off the main drag but still in the thick of things! Staff was friendly. Room was nice and clean. Breakfast was good. Merely a couple blocks to the beach. Good shopping all around. Pool deck has great city views!Genuine Hotels.com guest review
The Centra Ashlee Hotel Patong was in a great location,When I stepped out on my balcony the Hard Rock Cafe was right there and there was all kinds of places to eat and shop right outside the hotels doors. The beach is a short walk up the street. The ladies at the front desk could have been a little nicer and didn't quite understand a lot of english […] because we wanted to use the gym in the morning and it was suppose to be open at 6am and it wasn't so we went down to the front desk and asked them about it and the lady said it was open and we were like no and she said yes so we went back up to the gym and it still wasn't open we even waited there for a little bit. i would recommend this hotel to anyone awesome location for everything. I would stay here again if I went to Phuket again. Read moreGenuine Hotels.com guest review
Great hotel, who have very friendly staff who couldn't do enough for us.Genuine Expedia guest review
"Bad first impression."
One week prior to my arrival i contacted the hotel to arrange for ttansport from the airport to the hotel. This was confirmed to me by the hotel reservations clerk. Upon my arrival there was no one from the hotelto pick me up. Two and half hours later i arrived at the hotel. Had to share taxi van with seven other people, who like me got dropped off […] at their hotels on the way. When i finally arrived, the hotel foyer had a very disgusting smell of what smelt like sewerage leak. At this stage, i was very angry wiith what i had to endure from the time of my arrival from the airport. Besides that, in general, the hotel staff were very friendly and accomodating. My room was serviced when asked and kept very clean. The in room service was great. My food was hot upon arrival. Read moreGenuine Expedia guest review
"Nice property but 10min walk to Jungceylon."
Nice hotel, rooms were fantastic & clean but almost at the end of the jungceylon street.Genuine Expedia guest review
Although a regular visitor to Phuket, this was my first visit to this hotel as we got a great deal for 5 nights. Hotel is clean, with decent sized rooms, and very reasonable prices for food/drinks, with a great rooftop pool/bar overlooking Patong. The downsides are the hotel only has 1 small lift, so if you are stopping on a higher floor you can wait […] for some time, the beds were a bit firm for my taste, and a bit of a shortage in storage in the rooms. Hotel is centrally located by the Hard Rock Cafe/market therefore can be a bit noisy at night, however this wouldn't stop me from visiting again as it was a decent hotel with a good quality of service Read moreGenuine Hotels.com guest review
Overall gd hotel. Clean n accessible. But super bad sound proof. Walls thin. Can hear doors in other rooms opening n closing .Genuine Hotels.com guest review
"Fantastic Service and Comfy beds."
Great Services at the front desk. They are very helpful.Genuine Hotels.com guest review
"beach and relax hotel"
good nice and big room , below still got alot of street foodGenuine Expedia guest review
"Would not recommend this hotel"
This hotel is in a good area but I would never stay here again. It's right next to the Hard Rock Cafe and the band plays every night until 5am making it impossible to sleep. The service in this hotel was terrible and after a week of staying there, we realized our door was never locking behind us because the staff failed to explain we needed to swipe […] our card on the way out also. This made me so mad as I left valuables in my room and met a man staying there who had $9000 stolen out of his room. All in all, I was very unhappy with my stay here. Read moreGenuine Expedia guest review
"Centra Ashlee Patong"
Convenient location close to everything. Staff friendly & helpful. Great rooftop swimming pool & open air bar. Sometimes house maids forgot to clean room but it is just a phone call to reception to remedy immediately. Tip : Ask for a room with a soft bed as some can be rock hard.Genuine Expedia guest review
"Noisy Pubs Next To Hotel."
Nice spacious room. However, my rest was disturbed because my room was too close to the open air pubs which was very noisy way into the night. Perhaps, a higher floor would be better.Genuine Expedia guest review
"A stone's throw from everything"
The hotel is located just adjacent to Hard Rock Cafe Phuket, which was really a 'wow' factor and easy to find. The front office staff was very friendly and accommodating. Although, one should sign up for the login+password for Wifi at the counter immediately, otherwise it will be over looked. Overall, the rooms and bathrooms were clean and sheets were […] changed daily. However, there were very few amenities in the bathroom -- no hair conditioner, no lotion and no cotton buds -- these are essential items for lady travelers. I would surely stay here again and probably bring my family along this time. Read moreGenuine Expedia guest review
We had a great stay at this hotel! The staff were very friendly and helped out as much as possible. The waitstaff at dinner remembered what we liked to order! The hotel is a little walk away from Junceylon and Bangla Rd but it is easy to get a tuk tuk if its too hot or raining. Our room was the last room on the left, so closest to the road and the Hard […] Rock Cafe, this proved to be the only disadvantage of our stay. The Hard Rock Cafe has live music from 7-12pm every night and it is very loud, other than that we loved this hotel! The complimentary glass bottles you receive, while the water is complimentary you may not take the bottles out of the room or throw them away as you might incur a few... We were not informed about this. Read moreGenuine Expedia guest review
Great location if you like to be busy and take in nightlife. If you want quiet than I dont recommened. Hard Rock accross street has live band everynight till midnight, so if you want to have an early night, you need ear plugs or forget it. Bed is also very hard. Room is very spacious and large balcony is great. Roof top pool is very nice and not too […] busy. Breakfast was good also. 5 min wall to Patong Beach and your right next to blocks or shopping/bars/restaurants. If you want to be in the action, good choice. Read moreGenuine Expedia guest review
Staff was Great, Rooms nice. Location is ideal. Roof top bar was empty but great view and comfortable. Front desk and travel booking was so helpful.Genuine Expedia guest review
Good hotel to stay. Reasonable price.Genuine Hotels.com guest review
"Clean hotel in Patong"
Good value for money, rooms were modern and clean. Hotel is walking distance to main beachfront road. At night the noise from the street does travel up to the rooms. Great hotel for people on a budget who want a clean room in a good location.Genuine Expedia guest review
"Value for money"
Good, it is located only 15 min walk from heart of Patong, just a bit noisy at night as it is opposite to Hard Rock Cafe, but the noise is acceptable.Genuine Expedia guest review
"Great hotel with great facilities"
Fantastic hotel in a great location and at a reasonable priceGenuine Expedia guest review
"Excellent value, central and friendly"
Excellent value, wonderful staff who gave a great welcome. Has a great roof top bar. Few mins walk from Patong Beach and max of 10 mins walk to Bengla Road and the main strip for nightlife. Much to recommend itGenuine Expedia guest review
"great for everybody"
for whay you pay excellent thai food in excellent staff friendly and very helpful overall would go every time in thailandGenuine Expedia guest review
"Nice effort and passing grade on almost everything"
The staff are wonderful and pleasant. The location is very good. Close to walk to the beach. Close to walk to the mall and all markets/shops/restaurants/bars. The pool on the roof is so charming and calming and cool right in the middle of the buzz of the city. But....the room was not okay. It's clean, but it is so musty smelling. The humidity is so […] high in Patong, but a better dehumidifier is needed to get rid of the pervasive smell of mildew. It was hard to fall asleep to and so disappointing to come home each day to the smell. Also, the lighting in the bathroom is so bad over the mirror area. I couldn't see myself to do hair/make-up the whole time. Some mirror sidelights are needed. It felt gloomy. My bathing suit didnt dry in the room after 3 days and I had to pack 2 wet bathing suits to go home. Read moreGenuine Expedia guest review
"Mick and Sandy in Patong"
Very close to the bars, very, very close. However, close the doors and everything was fine. Better drinks service at the pool would have been nice, the pool is around the corner from the bar itself and out of sight to the bar staff. Breakfast time would have been a little bit nicer if we had the option to get our coffee topped up. There was ample coffee […] to be had, we just had to get it ourselves. Other resorts we have stayed at had staff purely to serve tea and coffee. This negates the problem of overcrowding around the serving area. Overall a pleasurable place to stay, value for money and close to the hussle and bussle of Bang La Rd, yet far enough away from the hussle and bussle if you wish. We would definitley stay there again. WE had a ball. Read moreGenuine Expedia guest review
"Enjoyable location close to drinking spots"
Great new hotel in great location near oTop markets and only a short stroll to Bangla Road and beach. Close to Hard Rock Cafe which can be a concern due to live music being played outside until 11:00 am (great if you want to sit on balcony and listen each night having a beer). The double sliding doors in the room are brilliant. Would prefer that the […] shower was better positioned and have a little more force in it. Overall enjoyable stay Read moreGenuine Expedia guest review
"Great, but with a few niggles"
7 day visit. Staff were great, the rooms are nice and was kept clean. The bed had the full treatment of covers pillows flowers etc the first day but it wasn't repeated, it was just made up to the bare minimum, sometimes a bit rough. The bed had a pillowtop added but it was the standard Thai brick - way too hard. It seems to be a common trait of all […] the hotels from the reviews i've seen. First few nights were ok but by the last night I could barely sleep. Not really a fault of the hotel i guess just of whats available to them. Location is pretty good. its a 10 minutes walk to the crazyness of Bangla road and the big shopping center Jungceylon. There is a markets on the doorstep for all your T-shirt, bag & tattoo needs and plenty of bars there too. 5 minutes to the beach. rooftop pool is ok for a dip but not very big. There is the Hard Rock Cafe across the road and the music was fairly loud some nights. Not really a problem unless your a really early sleeper, and if you are I wouldn't stay in Patong. Food was ok without being exceptional. Breakfast buffet was included and ok with a reasonable selection. I would easily stay again but If I go to Patong again I would be searching for a place with softer beds. I didn't think it would be that much of a problem but after a week, it really was. Read moreGenuine Expedia guest review
"much more than we expected!!!"
My husband and I stayed here on 1st of May for 3 nights. Our room was clean and not noisy. This is close to all the shops and 10 min walk to Jungcelon shopping centre. I recommend this hotel to families or couples who like to be close to the shops and night life of patong. Really good location and value for money not to mention the breakfast served […] it was all good. Would diffinetly stay here again Read moreGenuine Expedia guest review
"Nice rooms, convenient location."
The hotel looked much nicer on the website than actual, but nevertheless the room was nice and comfortable. The mattress and pillows were really comfortable and we had no problems sleeping at all. We got a room nearest to Hard Rock Café across the street but although there was live music playing form there, it didn't really disturb us. No biggie, really. Breakfast […] was ok, could do with a few more dishes. Pool was no big but hanging out on the pool deck was nice as you could see the unblocked surroundings. The rooftop lounge looks really nice but we were upset that although it said opening hours everyday from 1700hrs - 2400hrs, on Friday night (23Mar12) it was already closed at 2200hrs (I take it was in preparation for an event the next evening). However on Sunday night (25Mar12) which was my friend's birthday, we went up at 2230hrs and the cushions were already packed up. The lone staff said they will close at 2300hrs and the roof will be locked. Lasst orders at 2245hrs. We protested to say that the opening hours said up to 2400hrs and it was only 2230hrs now, and she responded by saying that by the time she got home, it would have been 2345hrs so she had to close at 2300hrs. ?????? Excuse me what's the relevance?? I'm defnitely going to write to the management about this. We were prepared to spend and we ended up hanging around in one of the many watering holes closeby. Other than the unbelievable experience at the rooftop bar, everything else was generally fine. I will go back there for the location and the rooms, but the rooftop bar needs to improve in service if they want it to succeed. It is really nice up there, pity they can't get the crowd in and keep to their published opening hours. Read moreGenuine Hotels.com guest review
Great location , very friendly staff , central location , lovely breakfast. only down side was the hard bed , but thats only my personal preferance.Genuine Expedia guest review
"Great Location In Patong"
We were happy with our stay in Centara Ashlee Hotel, the room size was big, and its location bang opposite Courtyard by Marriot, and Holiday Inn and the Patong beach, gives it a great location. The woodwork in the room is rather shoddy, but nothing that really affects your stay. The downsides : 1) Their are lot of the road side bars, which are noisy […] till late in the night, so stay on the higher floors, and higher no rooms ( not in xx1, xx2, but the higher the last digits, the better. 2) The breakfast on offer is very basic, and could have been a lot lot better. Even the coffee is instant. In spite of this, because of the good rates, its good value for money. The property has no view to speak of, but the roof top pool and the bar also on the roof, are quite nice. Read moreGenuine Hotels.com guest review
""i don't know" hotel"
Location is so so. Can be pretty noisy as it's located opposite Hard Rock on one side & some open air bars on the other. Staff doesn't understand English well, service attitude is lousy, not helpful & pretty much anything you ask them, the reply is "I don't know Sir". I rates this hotel 0 star.Genuine Hotels.com guest review
Request the staff the change the new bed sheet, due the first day i see the bed sheet is dirty. Then i ask them to change it on tomorrow but, they did not. Very Disappointed.Genuine Hotels.com guest review
"Service need to improve"
Expect front desk Mr. Bond, the rest of the staff need to improve service. Hard Rock Cafe music never stop until 2AM daily. The buffet is so so. 15 mins walk to the mall.Genuine Hotels.com guest review
"The staff not friendly and nice. Except Mr. Bond."
Everything is great, except the staff not friendly and nice. From front desk, house keeping, restaurant. Except Mr. Bond from front desk. I request to change my bed sheet, because is dirty. But the second day, the house keeper did not change. Then the third and forth day. I change hotel to The Naka Phuket Villa. It is totally different. Not the size […] is the services. Read moreGenuine Hotels.com guest review
"feels like not like a guest"
Everything is great, except the staff not friendly and nice. From front desk, house keeping, restaurant. Except Mr. Bond from front desk.Genuine Hotels.com guest review
酒店好近海灘，房間寬闊，還細心地送上生日咭同果盤，不過附近的live band晚上非常熱鬧，噪音嚴重。Genuine Hotels.com guest review
近くのハードロックカフェや音楽ガンガンのオープンエアの小さなバーがうるさいですね。深夜まで音は鳴りやみません。最初の部屋が最もハードロックカフェ側の部屋だったのですぐに変えてもらいました。真ん中あたりの部屋でしたが、静かではなかったですが自分には十分に眠れる範囲でした。最初の部屋だったら地獄だったでしょうね… 立地は良くもなく悪くもなく。バングラまでは徒歩１５分ぐらい。ビーチは５分ちょい。そして足しげく通った屋台街ＭＡＲＩＮＥ ＰＬＡＺＡまでは徒歩１０分ぐらい。ＭＡＲＩＮＥＰＬＡＺＡは穴場ですね。そこが近いというところのみがこのホテルのおすすめポイントです。※徒歩１０分が遠いという人にはこのホテルのおすすめポイントはありません。Genuine Expedia guest review
"Hög volym utanför på natten"
Ett okej hotell vad gäller rumsstandard och frukost. På natten var det extremt hög volym på musik och stoj från närliggande barer. Öronproppar behövs. Receptionen kunde inte hjälpa till med att beställa taxi till färjan utan vi fick vänd oss till dörrvakten.Genuine Hotels.com guest review
部屋の広さやスタッフの対応はとても良いと思います。最初２人１部屋でルームキーが１枚しか無かったのですが、１人１枚づつにして頂けました。朝食はとても美味しいのですが、品数が少なすぎるのでは？あとハードロックカフェの音が深夜1：00頃まで（窓を閉めていても）聞こえるのは年配のお客様には嫌かもしれないですね。Genuine Hotels.com guest review
性價 位置 服務 整潔 都好好 行去酒吧街十五分鐘 不過一路行一路睇野唔覺唔覺就到 沙灘十分鐘 樓下行兩分鐘有便利店 付近有間number one spa 平價 乾淨舒服 去四晚晚晚都去 樓下有夜晚有串燒食比town中心 便宜好多 有好多小販檔行街 免費聽hardrock d 歌 但對我唔影響訓覺 游池好細 早餐少款但夠食Genuine Hotels.com guest review
"Gd for young couples"
All are good, we hv snacks treat from hotels. The only problem is next to Hard Rock hotel and will be a bit noisy at nightGenuine Hotels.com guest review
位置还算可以，但是晚上周围都是bar，可以吵到凌晨3、4点！入住的房间有霉味。Genuine Hotels.com guest review
有名なバングラ通りまで歩いて10分、ビーチに歩いて５分、コンビニも歩いて１分、お土産屋も１分、、両替屋もすぐ隣、夜１１時頃まではやってるし、ベランダから毎晩向かい側のHardRockCafeのライブ音源が聴けます。それを良いとするか悪いとするかは人それぞれ、自分は夜ベランダでビールと屋台で買ってきたつまみで気持ち良い風に吹かれながらのんびり過ごすのが快適でした。ベランダは隣から干渉されない造りでプライベートは問題ないです。 ホテルの設備は清潔ですし、スタッフは親切です。屋上のプールも時間帯によっては貸切状態でした。プール用のタオルも常備されてますし、ビーチチェアーもリクライニング自由です。屋上のバーもあります。軽食もあります。 今回は利用しませんでしたがルームサービスのメニューも豊富そうでし […] かも安い！！屋台よりは高いですがそれでも日本の感覚のルームサービスからした激安の感覚です。 Wi-Fiは屋上プール、ロビーともに非常に強い電波です。が、部屋は一番端っこの角部屋だったからかもしれませんがあまり強くなく、多少のストレスはあるかもですが、どうしても仕事のメールをチェックしたければ、屋上のプールのチェアーかロビーのソファーでゆっくりメールするので充分でした。 Read moreGenuine Expedia guest review
Bra läge centralt och nära till allt, dock ligger hard rock cafe precis mitt emot och spelar hög musik långt in på natten vilket kan vara störande om man vill sova.Genuine Hotels.com guest review
Eneste minus er dårlig skapplass på rommetGenuine Hotels.com guest review
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