Hotel rooms had a moisture problem and bad smell. It is more suited to young tourists than adults.Genuine Hotels.com guest review
It is centrally located if you don't mind the noise day and night. Difficult to communicate with hotel staff who speak limited English. Check in and out process took forever. Wifi in the room Is very spotty.Genuine Hotels.com guest review
"walking distance from beach, bangla and main mall"
the good thing is the hotel is walking distance from beach, bangla and main mall, its average 4 stars, clean and nice roomsGenuine Expedia guest review
Best front desk staff I have ever had at a Phuket hotel. None of the usual issues or difficulties.Genuine Expedia guest review
We stayed here for 4 nights in January 2013. 3 girls shared a spacious room with a king bed. We especially enjoyed the balcony views (we were on the 4th floor), and the hotel rooftop pool, which was very well maintained. We were able to book all our excursions through the front desk and found the staff there to be very friendly and knowledgeable. The […] only negative about the hotel is that it only had 1 elevator for all 8 floors, so the elevator was very slow and packed. The elevator can only be operated with a room key, which is great for security, but not so great if you split up from your roommates and find yourself locked out. The location of the hotel may be ideal or too loud depending on your preference. It is located directly across the street from the Hard Rock Cafe, so you will hear the live band loud and clear until 11pm every night. It is also located in the middle of all the touristy restaurants & bars. The hotel is walking distance (about 10 minutes) from the main beach, which we found to be very crowded with murky water. If you are looking for amazing beaches, you probably want to look elsewhere on the island. Overall we enjoyed ourselves and the hotel itself was clean and modern, but next time we will probably stay somewhere else on the island or maybe on another island. Read moreGenuine Hotels.com guest review
"Nice place to stay"
Good hotel. Off the main drag but still in the thick of things! Staff was friendly. Room was nice and clean. Breakfast was good. Merely a couple blocks to the beach. Good shopping all around. Pool deck has great city views!Genuine Hotels.com guest review
The Centra Ashlee Hotel Patong was in a great location,When I stepped out on my balcony the Hard Rock Cafe was right there and there was all kinds of places to eat and shop right outside the hotels doors. The beach is a short walk up the street. The ladies at the front desk could have been a little nicer and didn't quite understand a lot of english […] because we wanted to use the gym in the morning and it was suppose to be open at 6am and it wasn't so we went down to the front desk and asked them about it and the lady said it was open and we were like no and she said yes so we went back up to the gym and it still wasn't open we even waited there for a little bit. i would recommend this hotel to anyone awesome location for everything. I would stay here again if I went to Phuket again. Read moreGenuine Hotels.com guest review
Although a regular visitor to Phuket, this was my first visit to this hotel as we got a great deal for 5 nights. Hotel is clean, with decent sized rooms, and very reasonable prices for food/drinks, with a great rooftop pool/bar overlooking Patong. The downsides are the hotel only has 1 small lift, so if you are stopping on a higher floor you can wait […] for some time, the beds were a bit firm for my taste, and a bit of a shortage in storage in the rooms. Hotel is centrally located by the Hard Rock Cafe/market therefore can be a bit noisy at night, however this wouldn't stop me from visiting again as it was a decent hotel with a good quality of service Read moreGenuine Hotels.com guest review
Overall gd hotel. Clean n accessible. But super bad sound proof. Walls thin. Can hear doors in other rooms opening n closing .Genuine Hotels.com guest review
"Fantastic Service and Comfy beds."
Great Services at the front desk. They are very helpful.Genuine Hotels.com guest review
"Would not recommend this hotel"
This hotel is in a good area but I would never stay here again. It's right next to the Hard Rock Cafe and the band plays every night until 5am making it impossible to sleep. The service in this hotel was terrible and after a week of staying there, we realized our door was never locking behind us because the staff failed to explain we needed to swipe […] our card on the way out also. This made me so mad as I left valuables in my room and met a man staying there who had $9000 stolen out of his room. All in all, I was very unhappy with my stay here. Read moreGenuine Expedia guest review
"Centra Ashlee Patong"
Convenient location close to everything. Staff friendly & helpful. Great rooftop swimming pool & open air bar. Sometimes house maids forgot to clean room but it is just a phone call to reception to remedy immediately. Tip : Ask for a room with a soft bed as some can be rock hard.Genuine Expedia guest review
"Noisy Pubs Next To Hotel."
Nice spacious room. However, my rest was disturbed because my room was too close to the open air pubs which was very noisy way into the night. Perhaps, a higher floor would be better.Genuine Expedia guest review
"A stone's throw from everything"
The hotel is located just adjacent to Hard Rock Cafe Phuket, which was really a 'wow' factor and easy to find. The front office staff was very friendly and accommodating. Although, one should sign up for the login+password for Wifi at the counter immediately, otherwise it will be over looked. Overall, the rooms and bathrooms were clean and sheets were […] changed daily. However, there were very few amenities in the bathroom -- no hair conditioner, no lotion and no cotton buds -- these are essential items for lady travelers. I would surely stay here again and probably bring my family along this time. Read moreGenuine Expedia guest review
We had a great stay at this hotel! The staff were very friendly and helped out as much as possible. The waitstaff at dinner remembered what we liked to order! The hotel is a little walk away from Junceylon and Bangla Rd but it is easy to get a tuk tuk if its too hot or raining. Our room was the last room on the left, so closest to the road and the Hard […] Rock Cafe, this proved to be the only disadvantage of our stay. The Hard Rock Cafe has live music from 7-12pm every night and it is very loud, other than that we loved this hotel! The complimentary glass bottles you receive, while the water is complimentary you may not take the bottles out of the room or throw them away as you might incur a few... We were not informed about this. Read moreGenuine Expedia guest review
Great location if you like to be busy and take in nightlife. If you want quiet than I dont recommened. Hard Rock accross street has live band everynight till midnight, so if you want to have an early night, you need ear plugs or forget it. Bed is also very hard. Room is very spacious and large balcony is great. Roof top pool is very nice and not too […] busy. Breakfast was good also. 5 min wall to Patong Beach and your right next to blocks or shopping/bars/restaurants. If you want to be in the action, good choice. Read moreGenuine Expedia guest review
Staff was Great, Rooms nice. Location is ideal. Roof top bar was empty but great view and comfortable. Front desk and travel booking was so helpful.Genuine Expedia guest review
Good hotel to stay. Reasonable price.Genuine Hotels.com guest review
"Clean hotel in Patong"
Good value for money, rooms were modern and clean. Hotel is walking distance to main beachfront road. At night the noise from the street does travel up to the rooms. Great hotel for people on a budget who want a clean room in a good location.Genuine Expedia guest review
"Value for money"
Good, it is located only 15 min walk from heart of Patong, just a bit noisy at night as it is opposite to Hard Rock Cafe, but the noise is acceptable.Genuine Expedia guest review
"Great hotel with great facilities"
Fantastic hotel in a great location and at a reasonable priceGenuine Expedia guest review
"Excellent value, central and friendly"
Excellent value, wonderful staff who gave a great welcome. Has a great roof top bar. Few mins walk from Patong Beach and max of 10 mins walk to Bengla Road and the main strip for nightlife. Much to recommend itGenuine Expedia guest review
"great for everybody"
for whay you pay excellent thai food in excellent staff friendly and very helpful overall would go every time in thailandGenuine Expedia guest review
"Nice effort and passing grade on almost everything"
The staff are wonderful and pleasant. The location is very good. Close to walk to the beach. Close to walk to the mall and all markets/shops/restaurants/bars. The pool on the roof is so charming and calming and cool right in the middle of the buzz of the city. But....the room was not okay. It's clean, but it is so musty smelling. The humidity is so […] high in Patong, but a better dehumidifier is needed to get rid of the pervasive smell of mildew. It was hard to fall asleep to and so disappointing to come home each day to the smell. Also, the lighting in the bathroom is so bad over the mirror area. I couldn't see myself to do hair/make-up the whole time. Some mirror sidelights are needed. It felt gloomy. My bathing suit didnt dry in the room after 3 days and I had to pack 2 wet bathing suits to go home. Read moreGenuine Expedia guest review
"Mick and Sandy in Patong"
Very close to the bars, very, very close. However, close the doors and everything was fine. Better drinks service at the pool would have been nice, the pool is around the corner from the bar itself and out of sight to the bar staff. Breakfast time would have been a little bit nicer if we had the option to get our coffee topped up. There was ample coffee […] to be had, we just had to get it ourselves. Other resorts we have stayed at had staff purely to serve tea and coffee. This negates the problem of overcrowding around the serving area. Overall a pleasurable place to stay, value for money and close to the hussle and bussle of Bang La Rd, yet far enough away from the hussle and bussle if you wish. We would definitley stay there again. WE had a ball. Read moreGenuine Expedia guest review
"Enjoyable location close to drinking spots"
Great new hotel in great location near oTop markets and only a short stroll to Bangla Road and beach. Close to Hard Rock Cafe which can be a concern due to live music being played outside until 11:00 am (great if you want to sit on balcony and listen each night having a beer). The double sliding doors in the room are brilliant. Would prefer that the […] shower was better positioned and have a little more force in it. Overall enjoyable stay Read moreGenuine Expedia guest review
"Great, but with a few niggles"
7 day visit. Staff were great, the rooms are nice and was kept clean. The bed had the full treatment of covers pillows flowers etc the first day but it wasn't repeated, it was just made up to the bare minimum, sometimes a bit rough. The bed had a pillowtop added but it was the standard Thai brick - way too hard. It seems to be a common trait of all […] the hotels from the reviews i've seen. First few nights were ok but by the last night I could barely sleep. Not really a fault of the hotel i guess just of whats available to them. Location is pretty good. its a 10 minutes walk to the crazyness of Bangla road and the big shopping center Jungceylon. There is a markets on the doorstep for all your T-shirt, bag & tattoo needs and plenty of bars there too. 5 minutes to the beach. rooftop pool is ok for a dip but not very big. There is the Hard Rock Cafe across the road and the music was fairly loud some nights. Not really a problem unless your a really early sleeper, and if you are I wouldn't stay in Patong. Food was ok without being exceptional. Breakfast buffet was included and ok with a reasonable selection. I would easily stay again but If I go to Patong again I would be searching for a place with softer beds. I didn't think it would be that much of a problem but after a week, it really was. Read moreGenuine Expedia guest review
"much more than we expected!!!"
My husband and I stayed here on 1st of May for 3 nights. Our room was clean and not noisy. This is close to all the shops and 10 min walk to Jungcelon shopping centre. I recommend this hotel to families or couples who like to be close to the shops and night life of patong. Really good location and value for money not to mention the breakfast served […] it was all good. Would diffinetly stay here again Read moreGenuine Expedia guest review
"Nice rooms, convenient location."
The hotel looked much nicer on the website than actual, but nevertheless the room was nice and comfortable. The mattress and pillows were really comfortable and we had no problems sleeping at all. We got a room nearest to Hard Rock Café across the street but although there was live music playing form there, it didn't really disturb us. No biggie, really. Breakfast […] was ok, could do with a few more dishes. Pool was no big but hanging out on the pool deck was nice as you could see the unblocked surroundings. The rooftop lounge looks really nice but we were upset that although it said opening hours everyday from 1700hrs - 2400hrs, on Friday night (23Mar12) it was already closed at 2200hrs (I take it was in preparation for an event the next evening). However on Sunday night (25Mar12) which was my friend's birthday, we went up at 2230hrs and the cushions were already packed up. The lone staff said they will close at 2300hrs and the roof will be locked. Lasst orders at 2245hrs. We protested to say that the opening hours said up to 2400hrs and it was only 2230hrs now, and she responded by saying that by the time she got home, it would have been 2345hrs so she had to close at 2300hrs. ?????? Excuse me what's the relevance?? I'm defnitely going to write to the management about this. We were prepared to spend and we ended up hanging around in one of the many watering holes closeby. Other than the unbelievable experience at the rooftop bar, everything else was generally fine. I will go back there for the location and the rooms, but the rooftop bar needs to improve in service if they want it to succeed. It is really nice up there, pity they can't get the crowd in and keep to their published opening hours. Read moreGenuine Hotels.com guest review
Great location , very friendly staff , central location , lovely breakfast. only down side was the hard bed , but thats only my personal preferance.Genuine Expedia guest review
"Great Location In Patong"
We were happy with our stay in Centara Ashlee Hotel, the room size was big, and its location bang opposite Courtyard by Marriot, and Holiday Inn and the Patong beach, gives it a great location. The woodwork in the room is rather shoddy, but nothing that really affects your stay. The downsides : 1) Their are lot of the road side bars, which are noisy […] till late in the night, so stay on the higher floors, and higher no rooms ( not in xx1, xx2, but the higher the last digits, the better. 2) The breakfast on offer is very basic, and could have been a lot lot better. Even the coffee is instant. In spite of this, because of the good rates, its good value for money. The property has no view to speak of, but the roof top pool and the bar also on the roof, are quite nice. Read moreGenuine Hotels.com guest review
""i don't know" hotel"
Location is so so. Can be pretty noisy as it's located opposite Hard Rock on one side & some open air bars on the other. Staff doesn't understand English well, service attitude is lousy, not helpful & pretty much anything you ask them, the reply is "I don't know Sir". I rates this hotel 0 star.Genuine Hotels.com guest review
"Centra Ashlee Hotel in Patong is a great hotel"
We had a pleasant stay at the Centra Ashlee Hotel. Apart from the noise that was coming from Hard Rock Cafe (just directly opposite) It has everything that a hotel guest would look for: location, cleaniness, service, nice fitness center and pool. Its truly value for money. Would we be coming back to this hotel again? Yes we love it. Mrs LohGenuine Hotels.com guest review
"Hög volym utanför på natten"
Ett okej hotell vad gäller rumsstandard och frukost. På natten var det extremt hög volym på musik och stoj från närliggande barer. Öronproppar behövs. Receptionen kunde inte hjälpa till med att beställa taxi till färjan utan vi fick vänd oss till dörrvakten.Genuine Hotels.com guest review
部屋の広さやスタッフの対応はとても良いと思います。最初２人１部屋でルームキーが１枚しか無かったのですが、１人１枚づつにして頂けました。朝食はとても美味しいのですが、品数が少なすぎるのでは？あとハードロックカフェの音が深夜1：00頃まで（窓を閉めていても）聞こえるのは年配のお客様には嫌かもしれないですね。Genuine Hotels.com guest review
性價 位置 服務 整潔 都好好 行去酒吧街十五分鐘 不過一路行一路睇野唔覺唔覺就到 沙灘十分鐘 樓下行兩分鐘有便利店 付近有間number one spa 平價 乾淨舒服 去四晚晚晚都去 樓下有夜晚有串燒食比town中心 便宜好多 有好多小販檔行街 免費聽hardrock d 歌 但對我唔影響訓覺 游池好細 早餐少款但夠食Genuine Hotels.com guest review
"Gd for young couples"
All are good, we hv snacks treat from hotels. The only problem is next to Hard Rock hotel and will be a bit noisy at nightGenuine Hotels.com guest review
位置还算可以，但是晚上周围都是bar，可以吵到凌晨3、4点！入住的房间有霉味。Genuine Hotels.com guest review
Bra läge centralt och nära till allt, dock ligger hard rock cafe precis mitt emot och spelar hög musik långt in på natten vilket kan vara störande om man vill sova.Genuine Hotels.com guest review
Eneste minus er dårlig skapplass på rommetGenuine Hotels.com guest review
Bra hotell, inte för barnfamiljer kanske då det är mycket hög musik från närliggande barer. Men mkt trevlig rolig pool, fina rumGenuine Hotels.com guest review
"Too noisy until midnight"
We have requested high-floor and quiet room. However, our room was arranged in the 2nd floor and nearest to the Hardrock cafe. The music from Hardrock was non-stop until midnight. Place is convenient and the price is reasonable.Genuine Hotels.com guest review
"가격대비 나쁘지 않음."
가격을 고려했을때 나쁘지 않지만, 처음 체크인시 청소상태 불량하고 객실도 조금 낡았음.Genuine Hotels.com guest review
"睡床很舒適, 住8樓露台景觀開揚, 天台酒吧Happy hour可睇日落"
本人夫婦今次入住3晚, 整體滿意, 方便熱鬧, 唯一在早餐方便種類太少, 有待改善Genuine Hotels.com guest review
酒店位置还不错，就是晚上比较吵，第一次入住要求更换较高楼层，酒店满足了。退房时告知第二次入住信息，要求留个楼层高点的房间，酒店记纪录并答应，结果回来办理入住还是给了三层的房间，可见酒店服务绝对不到位。房间设施尚可，只是三楼房间内有霉味，7楼房间有发霉的浴帘没有被更换，细节上不够。无洗漱用品，无拖鞋。Genuine Hotels.com guest review
酒店位置还不错，就是晚上比较吵，第一次入住要求更换较高楼层，酒店满足了。退房时告知第二次入住信息，要求留个楼层高点的房间，酒店记纪录并答应，结果回来办理入住还是给了三层的房间，可见酒店服务绝对不到位。房间设施尚可，只是三楼房间内有霉味，7楼房间有发霉的浴帘没有被更换，细节上不够。无洗漱用品，无拖鞋。Genuine Hotels.com guest review
"좋은 위치, 적절한 가격"
정실론에서 10분거리, 홀리데이인 맞은편..위치가 괜찮습니다. 조식도 그런대로 괜찮고.. 객실 화장실도 훌륭한 편.. 가격에 비해 만족스런 편입니다.Genuine Hotels.com guest review
Das hotel war gut. Die Angestellten waren freundlich und hilfsbereit. Die poolaria liegt auf dem dach und ist schön. Leider nur 1 langsamer Aufzug für viele Zimmer und Stockwerke. Lage ist neben den hardrock cafe und etwas laut..bis ca. 1Am. Sonst empfehlenswert.Genuine Hotels.com guest review
スタッフの笑顔に癒されました。フレンドリーで明るいスタッフでした。お部屋も他の方のレビュー通りモダンで清潔感があり広々としていて本当に素敵なホテルでした。立地条件も最高で、目の前がハードロックカフェで、繁華街やスーパーも近かったです。深夜まで賑やかなので、静かにまったり過ごしたい方にはお勧めできませんが、パトンビーチの街事態が賑やかなので、騒がしい雰囲気が嫌いではない方はきっと満足できるホテルだと思います。朝食はサラダが豊富でオムレツは目の前で調理してくれるので出来たてをおいしく食べることができます。ビーチには５分程で行け、周囲にレストランやコンビニもあり便利です。コスパから考えてもプーケット1のホテルだと思います。 ただ、シャワーのお湯の出が悪いこともあったのでそこだけが残念でしたが、他は […] １００点満点です。彼との素敵なホリデーをこのホテルで過ごすことができて本当に幸せでした。 Read moreGenuine Expedia guest review
"5-Sterne-Zimmer zum 3-Sterne-Preis"
Hotel liegt an sehr stark befahrener Straße, direkt gegenüber dem Hard-Rock-Hotel mit Open-Air-Show bis Mitternacht. Hat mich aber nicht sonderlich gestört, da ich sowieso nicht früher schlafen gehe. Die Zimmer sind DER HAMMER: riesig, sehr schön eingerichtet, sehr gepflegt, großer Balkon und großes Badezimmer, sehr gutes Bett, Kaffee-Tee-Zubereiter […] incl. Auf dem Dach mit toller Aussicht Swimmingpool und Bar mit vielen Sitz- und Liegemöglichkeiten. Kleiner Nachteil: nur ein einziger Aufzug für das ganze Hotel mit 8 Stockwerken! Zu Fuß zur Bangla Road ca. 10 Minuten. In direkter Umgebung des Hotels aber schon jede Menge Bars, Restaurants, Shops und "Spas". Dieses Hotel ist eine echte Empfehlung, aber nur für Menschen, die nicht zu ruhebedürftig sind. Read moreGenuine Hotels.com guest review
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