All hotels in Florence, Italy
1 room, 2 adults
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 64 reviews)

  • Food
    Delicious food
  • Service
    Fantastic service
  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Comfort
    Uncomfortable
  • Amenities
    Bad amenities
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3.0 / 5Good
"Disappointed with bed and breakfast"
Arriving with no one there to greet me was disheartening. Felt all alone and without help several times.
Genuine Hotels.com guest review
2 night trip Jun 25, 2015
Monica
US
4.0 / 5Excellent
"We were moved but hotel seemed nice"
When we arrived at the hotel, we were told there was a plumbing problem with our bathroom and because the hotel was full we had been moved to another hotel about 5 min away. This was somewhat of an inconvenience but the hotel staff was friendly and helped us get to the other hotel. We were able to come back to Cicerone Guest House for breakfast, which was very nice. From what we could see of the hotel it looked very clean and nice. About a 10 minute walk to the train station with luggage.
Genuine Hotels.com guest review
3 night family trip May 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent place"
It was amazing! Very quiet place, comfortable with a organized and cozy soul! The hoster Gina was very very lovely and we could did all by foot cause everything was close: duomo, museum, ponte vechio, etc
Genuine Hotels.com guest review
3 night family trip Feb 25, 2015
Walkerline
US
4.0 / 5Excellent
"Budget hotel close to major attractions"
was initially concerned about the limited check in time ( from 2pm-6pm only) but after rearranging my train ticket it all worked out. the hotel is walking distance from the major train station-- about 10-15 mins on paved roads without hill, bridges or steps. the hotel is off one of the major streets and fairly easy to find although the sign is very small, this building has 3 other hotels. to reach the check in you have to go up 2 staircases and there is no elevator available. could be an issue if you have numerous or heavy bags. guy at check in could not speak English but check in was fast. was placed in 2 different rooms during my stay. it seems to be the practice of the hotel to place you in one room for the first night and in anther room for the rest of the stay. first room was very small with a good sized bathroom, the second room was larger but with a tiny bathroom. rooms are "cleaned" everyday= only the beds are made. the towels are changed only once in 4 days so they stay wet most of the time since there is no place to hang them to dry. AC and WiFI work great. beds are OK, extra blankets are provided in room. there is no staff in the hotel after about 11am so no one to turn to if something comes up and you always have to carry a set of keys (3 keys) with you. breakfast is very basic yet fresh and good coffee is provided- all in a buffet style in a dining room.
Genuine Expedia guest review
Other trip Sep 18, 2014
Victoria
US
4.0 / 5Excellent
"Great location & breakfast, noisy street side room"
Great location, clean, spacious room with GREAT breakfast but our room was on a busy street with lots of noise. I recommend but request a room not on the street side.
Genuine Hotels.com guest review
2 night trip Jun 19, 2014
Karen
US
3.0 / 5Good
"Rude staff"
Clean and within walking distance of attractions. The downside, I reserved a room for 4 and was given a triple room. I have been to 9 countries in Europe and when I booked a room for 4 I got a room with enough beds for all of us, not here. They kept saying I booked a double room as if they were doing me a favor by giving me 3 beds. Apparently the fact I said there were 4 of us when booking it did not mean anything. The lady at the front desk was rude and unwilling to accomodate us, one of us had to sleep on the floor. Everything else was ok!
Genuine Hotels.com guest review
2 night trip Jun 10, 2014
A Traveler
US
3.0 / 5Good
No one present when we tried to check-in. Since we were traveling internationally, it was a huge issue for us trying to find a phone to call. We wasted more than 1.5 hr just try to find someone to check in! It was very annoying! Otherwise, the room is good.
Genuine Hotels.com guest review
1 night family trip May 19, 2014
A Traveler
US
4.0 / 5Excellent
"Affordable stay close to tourist attractions"
We stayed 3 nights in May 2014 during our Italy vacation. Overall we are very pleased. It is located at a walking distance from train station and most other interesting places in Florence. Room was clean, everyhting is relatively new. One small drawback - too few power outlets in a room, not possible to charge all our multiple gadgets at once. Breakfast was exceptionally good and generous. Staff is very friendly and helpful. Windows in our room looked on a busy street (via Nazionale) which was noisy at times even during the night.
Genuine Hotels.com guest review
3 night trip May 17, 2014
Andy
US
2.0 / 5Fair
Check in was at 1400. Room wasn't ready and we were asked to come back in an hour. When we did room still wasn't ready which was really annoying considering we had been traveling for hours. It was finally ready at about 1630. The room was very basic. There was nothing really appealing about this room. The bathroom was tiny.
Genuine Venere guest review
Other trip Jun 15, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
Despite the fact that their website said check-in time was from 14:00 to 18:00, when we arrived at 16:00, there was no staff at the front desk. If we didn't bump into a guest, were being let in, and had her help us calling the staff on her cell phone, we would be stranded. Aside from the unfortunate check-in incident, the room was clean, spacious, and conveniently located.
Genuine Expedia guest review
Other trip Sep 17, 2015
A Traveler
CA
5.0 / 5Outstanding
"Gooood!!"
I stayed here for one night. It was very clean and cozy. Also it was reasonable price.
Genuine Hotels.com guest review
1 night romance trip Dec 15, 2014
SUNGYEOP
GB
4.0 / 5Excellent
"A good place to stay!"
We enjoyed our stay at Cicerone...it was in neighbourhood we chose and close to most things we wanted to see, within walking distance. The hotel is on the 2nd floor,very clean,felt cold at times but there were many extra blankets to keep us warm. The owner was very nice and helpful...like giving me kettle for evening tea.The breakfast was really good,with lots to choose from. Also liked how the hotel was decorated..lots of paintings and fotos on the walls.
Genuine Hotels.com guest review
3 night romance trip Oct 29, 2014
Stanley
CA
5.0 / 5Outstanding
"Great location and friendly staff"
Cicerone Guest House is a fantastically located 8-bedroom hotel. It takes about 5-8 mins to get to the main Florence train station, as well as Il Duomo (The Cathedral). It is located 2 mins away from Mercato Centrale, the biggest market in Florence. The staff, especially the owner, couldn't be more friendly, starting with lovely breakfasts and finishing with letting us leave our luggage for a few hours at the end o our stay. The only disadvantage was the lack of lift and the guest house is located on the first floor. However, some members of staff helped us move our luggage. All in all, friendly and helpful staff, great location and very good value for money. Highly recommended!!
Genuine Hotels.com guest review
4 night family trip Sep 4, 2014
Karolina
GB
5.0 / 5Outstanding
"Good chice"
Nice hotel, excellent service. Room rate is very reasonable.
Genuine Expedia guest review
Other trip Jul 4, 2014
Steven
CA
5.0 / 5Outstanding
"big room, great location"
except for no lift to go up to guest house which is located at 2nd level, everything else is great... Good location , big room, big wardrobe, walking distance to the railway station and nearby attraction.
Genuine Hotels.com guest review
2 night trip Oct 5, 2013
A Traveler
SG
4.0 / 5Excellent
"nice location"
we spent two nights. for chinese or others who like chinese food, it is a good place, for just 5 steps to a chinese snack bar and a convenience shop. the reception is nice. he just treated you like lord. the room itself is a little old, and the hanger in the closet is just too high for us shorts. anything else is nice.
Genuine Hotels.com guest review
2 night trip Jul 7, 2013
A Traveler
GB
4.0 / 5Excellent
"Excellent"
Thumbs up!
Genuine Hotels.com guest review
2 night business trip May 19, 2013
SJ
SG

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Inferiore alle aspettative"
I conduttori affabili e sempre disponibili.Bagno con set e relativa biancheria incompleta.Colazione sufficiente. Prezzo,considerando il tutto, eccessivo.Non lo consiglierei.Peccato.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2015
Not Provided
IT
5.0 / 5Outstanding
"Un piacevole ritorno"
Questo è stato il nostro terzo soggiorno al Cicerone Guesthouse e già il nostro ritorno in questa struttura è indicativo della soddisfazione che ne abbiamo riportato. La sua posizione è molto comoda per visitare Firenze e tutte le mete più importanti sono facilmente raggiungibili a piedi. La camera è molto confortevole, pulita e la colazione varia e gustosa. Data la bellezza di Firenze e il nostro piacere nel visitarla, penso che utilizzeremo ancora il Cicerone Guesthouse per i nostri prossimi soggiorni.
Genuine Venere guest review
3 night romance trip Dec 1, 2015
MARIA CRISTINA
IT
4.0 / 5Excellent
Clean place in a convenient location. Note that there isn't always someone present in the evenings. I didn't realize this, arrived late, and couldn't get in until I called the person. They opened it as soon as I called. It would be better still to call before arriving and make sure there will be someone there.
Genuine Expedia guest review
Other trip Sep 3, 2015
A Traveler
FR
3.0 / 5Good
"Très bruyant, mais bon hôtel"
Pour un voyage en famille, la chambre était spacieuse et le petit déjeuner copieux, mais il est très dommage qu'en 3 nuits nos serviettes n'aient pas été changées et soient restées humides. Prévoir absolument des boules quies car l'on entend énormément la circulation. La cuisine n'est pas utilisable, elle est fermée et n'est réservée qu'au petit déjeuner...déception car l'on souhaitait pouvoir l'utiliser le soir pour des repas tranquilles avec les enfants.
Genuine Venere guest review
3 night family trip Aug 14, 2015
blauwart
FR
4.0 / 5Excellent
"Positif"
Hotel très sympa et proche des quartiers historiques. Un excellent petit Resto à deux pas, ce qui est très pratique. La clim faisait du bruit par contre.
Genuine Hotels.com guest review
3 night romance trip Aug 1, 2015
A Traveler
FR
5.0 / 5Outstanding
"consigliatissimo"
Siamo rimasti tre giorni ed il nostro soggiorno non poteva essere più confortevole. Anche la posizione è eccellente!
Genuine Venere guest review
2 night romance trip Jul 31, 2015
Giuseppe
IT
1.0 / 5Poor
Abordagem do hotel ao cliente,completamente sem respeito.
Genuine Hotels.com guest review
2 night romance trip Jul 2, 2015
A Traveler
BR
5.0 / 5Outstanding
"Séjour agréable"
Hôtel très bien situé pour une visite de florence car à 5mn du marché central, 10mn de la cathédrale et du centre ville, la chambre était confortable et très propre. La salle de bain est un peu petite et un peu vieillotte mais également très propre. Nous avons apprécié notre séjour dans cet hôtel. Nous avons laissé la voiture au parking du mercato central à 2 pas de l'hôtel pour 25€ par 24H. L'hôtel est difficile à trouver car il n'y a pas de grande indication HOTEL mais seulement une plaque sur le mur il faut donc bien ouvrir les yeux !! Nous avons mangé 2 fois à la trattoria Guelfa au bout de la rue Guelfa, nous avons pris les pâtes au jambon, cèpes et truffe. Un régal!!
Genuine Hotels.com guest review
2 night romance trip May 7, 2015
A Traveler
FR
5.0 / 5Outstanding
Il soggiorno presso il Cicerone Guest House è stato molto piacevole. E' la seconda volta che alloggiamo in questo albergo e abbiamo potuto riapprezzare la cordialità ed ospitalità molto familiari da parte della signora che gestisce la struttura.L'albergo è molto comodo come punto di partenza per visitare Firenze ed è anche facile trovare nei dintorni buoni ristoranti dove gustare la cucina tipica toscana. Le camere sono accoglienti,confortevoli e pulite; la colazione è abbondante e gustosa. Sicuramente ci ritorneremo.
Genuine Venere guest review
Other trip Feb 28, 2015
A Traveler
IT
5.0 / 5Outstanding
"Suitable to"
Good place and very kindly staff.Yes I'll coming back again.
Genuine Hotels.com guest review
2 night trip with friends Sep 2, 2014
Chomwita
FI
4.0 / 5Excellent
"房間乾靜"
房間乾靜,早餐豐富。
Genuine Hotels.com guest review
1 night trip with friends Jun 11, 2014
A Traveler
TW
4.0 / 5Excellent
"位置及服務不錯, 房間整潔"
位置及服務都不錯, 房間雖小但十分整潔, 設備齊全, wifi很好. 只是沐浴時水時冷時熱.
Genuine Hotels.com guest review
1 night romance trip May 25, 2014
A Traveler
HK
5.0 / 5Outstanding
con la mia famiglia siamo stati benissimo, siamo arrivati al mattino e la signora ci ha permesso di lasciare le valige e poter iniziare la nostra visita a firenze, e anche il giorno della partenza avevamo il treno alla sera si e resa disponibile a farci lasciare li valige da lei senza nessun problema, sicuramente ve lo consiglio
Genuine Venere guest review
Other trip May 11, 2014
A Traveler
IT
5.0 / 5Outstanding
"Great service!"
I stayed for five days at the guest house. Rooms were confortable and good, breakfast was various, location is easy accesible from centre and train station. The best memory is the stuff, very friendly and nice. I was feeling home. Strongly recommended.
Genuine Hotels.com guest review
5 night business trip May 4, 2014
A Traveler
FR
4.0 / 5Excellent
Les chambres sur la rue sont un peu bruyantes.
Genuine Venere guest review
Other trip May 10, 2014
A Traveler
FR
5.0 / 5Outstanding
"Come a casa..."
E' stata davvero un'ottima esperienza, personale adorabile, stanze pulite e confortevoli e colazione al mattino ottima. Sembrava di stare a casa, si respirava aria di famiglia.
Genuine Expedia guest review
Other trip Apr 27, 2014
A Traveler
IT
4.0 / 5Excellent
Proprietari molto gentili e simpatici. Camere pulite e ordinate, peccato per i vicini un pò rumorosi!!! Vicinissimo al centro. Consigliatissimo!!!
Genuine Venere guest review
Other trip Apr 27, 2014
A Traveler
IT
4.0 / 5Excellent
Proprietari gentilissimi e disponibili. Ambiente pulito e accogliente. Centralissimo. Da consigliare sicuramente.
Genuine Venere guest review
Other trip Apr 27, 2014
A Traveler
IT
3.0 / 5Good
Il lavandino del bagno era piccolissimo, la stanza grande, ma presenza di capelli dei clienti precedenti sulle federe Colazione accettabile
Genuine Venere guest review
Other trip Apr 22, 2014
A Traveler
IT
5.0 / 5Outstanding
"wow"
accoglienza molto bella, pulito, confortevole, colazione ottima...beh che dire ci torneremo!!!!!
Genuine Hotels.com guest review
2 night romance trip Mar 18, 2014
A Traveler
IT
5.0 / 5Outstanding
"Magnífico, Nina la dueña es excepcional 100%"
100% recomendado, como se dice en Chile "sandia cala"
Genuine Hotels.com guest review
2 night trip Mar 10, 2014
Fernando
CL
4.0 / 5Excellent
"Comodo, pulito, accogliente... consigliatissimo"
Situato in una posizione strategica, a due passi dalla stazione e dai principali monumenti e locali cittadini. Camere spaziose e molto pulite, ambiente confortevole e colazione completissima. Tutto ottimo, come la disponibilità e la gentilezza della proprietaria. Ve lo consiglio vivamente. Unica pecca il parcheggio poichè, pur essendo raggiungibile in auto è praticamente impossibile trovare posto in strada e bisogna quindi rivolgersi a qualche garage privato.
Genuine Expedia guest review
Other trip Mar 6, 2014
Luigi
IT
4.0 / 5Excellent
"Très bon rapport qualité /prix"
Chambre agréable,bien place dans Florence,quartier très vivant,hôtesse très bienveillante ,séjour très bien.petit bémol sur l'absence de double vitrage dans un quartier très bruyant et le manque d'étagère dans la salle de bain qui est très petite
Genuine Expedia guest review
Other trip Mar 6, 2014
eve
FR
4.0 / 5Excellent
"Fine settimana a Firenze"
Ho passato un fine settimana con mia moglie a Firenze e Cicerone Guest House è stato un ottimo pied-a-terre. A pochi minuti a piedi dalla stazione di Santa Maria Novella, appena dietro il caratteristico mercato rionale di San Lorenzo in pieno centro storico e con 5 trattorie nel raggio di 100 metri dove cenare la sera dopo avere camminato tutto il giorno. Ideale! Migliorabile: dalla nostra camera il rumore delle batterie condensatori dal tetto vicino è stato fastidioso di notte e avremmo gradito un paio di cuscini di riserva in camera. Però è assolutamente raccomandabile, i titolari sono gentili e collaborativi. La camera standard spaziosa e il bagno pulito.
Genuine Hotels.com guest review
1 night trip Dec 28, 2013
A Traveler
IT
4.0 / 5Excellent
Ottima posizione a quattro passi dal centro e dai principali monumenti. Gestito con serietà ha camere spaziose, ordinate e pulite. Struttura spartana ma ideale per chi ama l'ospitalità senza fronzoli. Lo consigliamo a chi bada all'essenziale. Ci siamo trovati bene e ci torneremo. Vittorio, Cristina e Franci.
Genuine Expedia guest review
Other trip Jan 1, 2014
Vittorio
IT
3.0 / 5Good
"bien placé"
très bruyant
Genuine Hotels.com guest review
4 night family trip Oct 27, 2013
A Traveler
FR
3.0 / 5Good
"Una buona soluzione a 2 passi dal centro"
Ci siamo trovati molto bene. La posizione è strategica e il personale è stato davvero molto gentile e disponibile. Consigliato!
Genuine Expedia guest review
Other trip Oct 28, 2013
Fabio
IT
4.0 / 5Excellent
"le meilleur rapport qualité prix"
très bonne qualité de literie, bon wifi, bonne climatisation mais chambre sombre et mal insonorisée
Genuine Hotels.com guest review
2 night trip Sep 7, 2013
A Traveler
FR
3.0 / 5Good
"Dobrá poloha"
Pokoj čistý, poloha dobrá.
Genuine Hotels.com guest review
2 night trip Sep 1, 2013
Hynek
CZ
4.0 / 5Excellent
"Nice but very simple"
I stayed here with two friends for a couple of nights on a road trip. The room is very simple but clean and the caretaker is very nice. This is a good place to stay in a lively neighbourhood. If you plan to spend a lot of time in the room i would look further but of you want to spend your time in the city i can recommend Cicerone. Rooms are very quiet.
Genuine Hotels.com guest review
2 night trip with friends Aug 18, 2013
Thomas
NL
3.0 / 5Good
Chambre très bruyante
Genuine Hotels.com guest review
1 night family trip Aug 11, 2013
Lacarin
FR
4.0 / 5Excellent
"Bra hotell men lyhört"
Ett bra hotell där du får vad du betalar för. Däremot är det ordentligt lyhört så om du har några problem med detta var beredd på att använda öronproppar.
Genuine Hotels.com guest review
3 night romance trip Jul 17, 2013
A Traveler
SE
3.0 / 5Good
"Sehr günstig, freundlicher Betreiber, sauber"
SEHR PREISGÜNSTIG. Zentrumsnahe. Nachteil: Limitierte Autozone, Garage Pflicht: € 21 für 24 Std. (außerdem etwas "unsichere" Gegend) Zimmer sauber (Nachbarhotel mit 150% höheren Kosten wesentlich schmuddeligeres Bad). Nachteil: Laut, Klimaanlage von der Rezeption fernbedient, piepst beim Ein-und Ausschalten, 20 x die ganze Nacht.
Genuine Expedia guest review
Other trip Jul 15, 2013
A Traveler
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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