All hotels in Boracay Island, Philippines
1 room, 2 adults
You can collect Welcome Rewards® nights hereSitio Angol, Manoc Manoc, Boracay Island, Aklan, 5680, Philippines, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 81 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.7
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.7

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"広かった(デラックスルーム)"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
デラックスルーム2泊を予約しました。 ステーション3にホテルはありました。 ホテルの場所は近くにダイビングショップや商店もあり、意外と便利でした。 朝食と夕食も付いていたので、食事がとても楽でした。 1Fの受付&レストランや2Fのロビーは海に面していますので、海を見ながらゆっくり過ごすことができました♪ お部屋は2階か3階が良いとリクエストしていたのですが、 混んでいた様子で1階の106Aというお部屋でした。 ビーチからは一番離れたお部屋で窓は小窓1つのみ。 でもお部屋はものすごく広く、クイーンサイズベットが一つと、 シングル(小さ目)のベットが一つと、 テレビとソファーがありました。 広さは20畳かそれ以上あったかもしれません。 鍵がかかるロッカーが1つありました。 トイレ&シャワー室もありました。 シャワーは電気式なので、 水量をMAXにすると冷たくなってしまいますから、 水量を少なくすると熱いお湯が出るタイプです。 結果的にこのお部屋が大正解! なぜなら、丁度滞在している最中にAti Ati-Hanのお祭りがあり、 夜中や日中にビーチサイドの道を音楽隊と沢山の人が、 大音量の音楽をかき鳴らしながら往来していたからです。 ビーチから最も遠い小窓一つの1階のお部屋は騒音対策としては最も良くできているお部屋でした。 2階や3階のお部屋は窓が大きかったりするのでうるさかったんじゃないかな。 シーツやタオルの交換とお部屋の清掃は毎日来てくれていました。 フロントのスタッフはとてもフレンドリーでいろいろ相談に乗ってくれたので助かりました。 ボラカイ港からは100PHPで砂浜の手前までトライシクルに乗ってホテルへゆきました。 帰りは宿からカリボ空港までの送迎を5軒くらいとなりの Boracay Travellersさんで550PHPで手配しました。 ビーチ沿いの砂の道には車は入れないので、 宿からバスまで荷物を持ってもらって少し歩いて、 バスでボラカイ港へゆき、船でカティクラン港へ渡り、 カティクラン港からカリボ空港までバスですね。 550PHPにはバス代、船代、港のターミナルフィーや環境税などすべて含まれていました。 トランクなどの荷物が多い方は宿からの送迎を手配すると楽ですね。 送迎はホテルのフロントでも依頼できるようです。料金は聞いてみてください。
Genuine Hotels.com guest review
2 night romance trip Jan 11, 2014
A Traveler
JP
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
2nd time to Boracay and stayed at the station3 both times. For anyone who wants to be away from the crowd but wants a beach front hotel, Arwana is a great choice. NOT 5 star hotel, so don't expect 5 star cleanless or service. But for the price, it was good. Breakfast and dinner was included and free wifi! beach is literally 10 seconds away!
Genuine Hotels.com guest review
4 night trip Dec 24, 2013
Jeica
KR
3.0 / 5Good
"잠만자실거라면 오케이"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
저는 비행기 시간이 늦어서 새벽에 숙소에 도착했습니다. 그래서 일부러 저렴한 곳을 찾아 하루만 묵을 생각으로 이곳을 예약했구요~ 객실 상태는 우리나라 민박수준으로 보시면 되구요. 그냥 새벽에 도착하셔서 하루 숙박비 내기 아까우신 분들만 사용하시면 좋으실거 같아여. 조식은 늦게 일어나는 관계로 못먹어서 어떤지 모르겠네요 ㅎㅎ 위치는ㄱ각반에서 가깝기 때문에 좋습니다. 새벽에 들어오시는 분들에게 하루만 싸게 묵으실때 강추입니다^^
Genuine Hotels.com guest review
1 night business trip Dec 25, 2013
김신규
KR
2.0 / 5Fair
"불편한점이 더 많았던 호텔"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
현지사정으로인한 전기공급이 원할하지 않아서 에어컨.와이파이.온수 등 불편했다.냉장고는 아예 없었다. 하지만 음식은 먹을만했다.바로앞이 바닷가라서 노을질무렵에는 멋있었다.그냥 멋만 있다 어쨌든 전기가 풀로 들어와도 두번은 안가겠다.
Genuine Hotels.com guest review
5 night romance trip Dec 5, 2013
김용훈
KR
4.0 / 5Excellent
"服务员超热情"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
服务员超热情,做事超仔细,除了房间有点小,走不开,其他都是OK的。
Genuine Hotels.com guest review
2 night romance trip Nov 2, 2013
A Traveler
CN
5.0 / 5Outstanding
"This Hotel is Really good staff also Kindly"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
This was my first visiting at Boracay. So I don`t have any infomation about Hotels. I had only some guys review. Yes honestly review is very helpful to new tourist. Arwana serve free breakfast also dinner. even if it is free, quality is not free meal. and every staff is very kindly. I`ve never forget their`s Smile. actually we had one problem. They solved that correltly and fast, perfectly. If you will stay there, you can be comfortably becouase every staff help to you anytime. unfortunally location isn`t much near from station 2. but you can use tricycle easy That point is you can get to stay quietly in Boracay. I hope this review makes someone helpful. 여기 완전 좋아요, 스테이션 2 하고 좀 멀긴 한데, 트라이시클 언제나 있고요 솔직히 스테이션 2 한두번 나가면 별거 없거든요. 조용히 쉬고싶은 분들 여기 강추하고요, 호텔 바로 앞이 해변이라 놀기도 좋고, 비치의자 셋팅 다 해주고요, 아침하고 저녁식사도 제공하는데, 사먹는것보다 잘나옵니다. 메뉴선택도 가능하고요, 또 스태프들 엄청 친절합니다. 영어 잘 못해도 계속 알아들을때 까지 말해주고요. 문제생기면 바로바로 해결해 줘요. 그리고 스테이션 3에는 한국사람 거의 없어요. 단지 호텔스닷컴 예약하면,, 방을 1층을 주는데, 별 문제는 없었네요 ㅎㅎ
Genuine Hotels.com guest review
3 night trip Sep 19, 2013
A Traveler
KR
5.0 / 5Outstanding
"좀멀지만조용하고좋아요"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
꼭좋은호텔리조트에서묵는거아니면좋아요먼거감안하고머무세요조식도먹을만하고직원들친절하고방치우는건말해야치워줘요냉방24시간틀어져서많이춥지만잠만주무실거라면여기추천해요
Genuine Hotels.com guest review
3 night family trip Aug 22, 2013
hyemin
KR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good hotel, but the voice of roosters for Neighbor is high
Genuine Hotels.com guest review
3 night trip Aug 17, 2013
A Traveler
AE
4.0 / 5Excellent
"아르와나 호텔"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
저는 6월 15일부터 2박 3일간 이용했습니다 일단 가장 좋은건 아침식사! 정말맛있습니다 그리고친절하다는거! 다만 위치가중심가와너무멀고 방에서와이파이안잡혓어요.. 또 조원중에한명이 헤나를 침구류에묻혔는데 150페고준헤나때문에 벌금을2500페소나물었어요 물론저희잘못이지만 떠나기직전이라 안써도되는돈을 쓴건아닌가해서ㅠㅠ 암튼전체적으로는 너무좋았습니다! 다음에가라고해도 전가겠습니다 다만숙소위치만조금 아쉽네요..
Genuine Hotels.com guest review
2 night trip with friends Jun 15, 2013
tom
KR
4.0 / 5Excellent
"性价比搞"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
酒店门口就是沙滩,泡海很方便
Genuine Hotels.com guest review
1 night romance trip Apr 29, 2013
A Traveler
CN
4.0 / 5Excellent
"性价比很高"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
酒店门口就是沙滩,泡海很方便
Genuine Hotels.com guest review
1 night trip Apr 28, 2013
A Traveler
CN
4.0 / 5Excellent
"性价比不错的酒店"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
酒店位置不错,门口就是大海,早晚餐都有,性价比很高
Genuine Hotels.com guest review
2 night trip with friends Apr 28, 2013
A Traveler
CN
4.0 / 5Excellent
"性价比很高"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
酒店位置不错,门口就是海滩,含早餐晚餐,标准房双床的房间挺大,但标准房大床房(1个床)的房间就很小很小,站个人都困难
Genuine Hotels.com guest review
2 night romance trip Apr 28, 2013
A Traveler
CN
3.0 / 5Good
"nice staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
small,old, but staff is quite friendly
Genuine Hotels.com guest review
Other trip May 3, 2013
A Traveler
CN
3.0 / 5Good
"tinny little room, but nice staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
quite old hotel with very small room, but staff is nice and friendly. if you spend most of time for outdoor activities, Awana is not a bad choice.
Genuine Hotels.com guest review
1 night trip Apr 23, 2013
Shirley
CN
3.0 / 5Good
"Überteuert, befriedigend freundliches Personal..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Gebucht wurde ein deluxe Zimmer. Bei unserer Ankunft waren alle Zimmer dieser Kategorie bereits vergeben, obwohl wir eine Bestätigung für ein Zimmer dieser Kategorie hatten. Uns wurde dann ein Standard Zimmer (erkannt Anhand Bilder auf Tripadvisor) als ein Deluxe untergejubelt. Für den Preis den wir bezahlt hatten bekamen wir en einfaches Zimmer. Allerdings war das Zimmer einzeln auf dem 4. Stock mit eine überdachter Terrasse. Hier hatten wir Privatsphäre und ein traumhafter Blick auf das Wasser. Allerdings hätte ich als Gegenleistung ein etwas üppigeres Frühstück erwartet. Das war auch dann Standard aus einer inklusive Karte, ohne Saft, Früchte..schade. Eigentlich hat das Hotel eine sehr gute Lage, aber Preis-leistungs Verhältnis ist überhaupt nicht gut. Überteuert! Wir hatten auf der anderen Seite der Insel ein viel besseres Hotel für den gleichen Preis bekommen ein paar Tage später.
Genuine Expedia guest review
Other trip Mar 25, 2013
A Traveler
DE
1.0 / 5Poor
"魅力的なウェブサイト、悲惨な現物"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
ビーチフロントのホテルということで、人気があるようですが、長期滞在者優先に仕組まれており、一泊だけsuperiorを予約しましたが、よい部屋は欧米の客に抑えられてしまい、一番奥の301号室になりました。ハイシーズンなのでこれはしょうがないとしてしても、実際に部屋に入ると、セーフティーボックスが壊れていたり、バルコニーの椅子がひとつなくなっていたり、前の客の残したビールの空き瓶が廊下にそのまま置きっぱなしになっていたり、挙句の果ては屋上の貯水タンクが空になったため(滞在客の数に対してタンクの大きさが小さすぎるのだと思う)、シャワー入っている間に水が突然でなくなったりと、総括するとオーナーの管理の甘さ、チェックイン前の部屋の状態の確認などが原因で、不愉快な思いをする客が少なくないと思います。 ちなみにその前の晩、1階のスタンダードの部屋に滞在しましたが、部屋の前を多くの人が行き来するため(外部の人も)、夜はうるさくて眠れなかったです。
Genuine Expedia guest review
Other trip Feb 26, 2013
tom
JP
2.0 / 5Fair
"Sobre"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel bien situé vers la station 3. Chambre au rez de chaussée bruyante. Pas de savons ni shampooing à disposition. Très sommaire mais suffisant pour une nuit de passage pour les personnes au budget serré.
Genuine Hotels.com guest review
Other trip Feb 24, 2013
Yann
FR
2.0 / 5Fair
"CHAMBRE MINUSCULE"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
le personnels est professionnel, mais les chambres sont limite minuscule l'emplacement et sympa mes limité l'arrière de l'hôtel fait un peu peur contrairement à l'avant
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2013
A Traveler
FR
4.0 / 5Excellent
"静かでのんびり出来る。"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
スタッフは陽気で皆親切な方達ばかりで、とても気持ちよく宿泊出来ました。 ボートステーションの3の位置に有り、ショッピングのメインであるボートステーション1・2からは少し遠いですが、そのぶん人が少なく静かに過ごせます。
Genuine Expedia guest review
Other trip Feb 2, 2013
Mutugi
JP
5.0 / 5Outstanding
"바다 가까운 곳"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
3 보트 스테이션 아래에 있습니다. 1층이어서 다소 불안한 감이 있지만, 친절한 직원들과 바다로의 접근성이 뛰어나지만, D 몰 까지는 너무 먼 감이 있습니다. 그래도 일몰을 감상하기에 좋고, 무료 와이파이가 로비에는 잡혀서 편안하게 사용할 수 있을 것 같습니다. 싼 가격에 보라카이를 즐기기에는 좋은 곳이라 생각이 듭니다.
Genuine Hotels.com guest review
5 night trip Jan 19, 2013
A Traveler
KR
4.0 / 5Excellent
"조용하고 경제적인 호텔"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
호텔닷컴에 나오는 최저가 방은 1층에 있는 방이라 좀 불편해요(문 열면 바로 사람들이 다니는 골목입니다 ㅜㅜ ). 일하는 직원들은 아주 친절하고, 조식, 석식이 제공되는데 맛있습니다. 바로 앞에 바다가 있어서 방에서 수영복입고 바로 쪼르르 달려나가서 바다에 들어가기도 좋습니다. 아..그리고 식사나 메뉴 주문시 바다로 가져다 달라면 밖에 세팅을 해주는데 이거 아주 좋았습니다. D몰쪽으로 가기엔 좀 먼데.. 조용하고 한적한 가족 휴가 즐기기에는 괜찮습니다. 스테이션3쪽이 1,2에 비해서 더럽니 어쩌니 하는데.. 개인적으로 스테이션3 지역이 더 깨끗했습니다. 1,2 는 오히려 사람들이 너무 많아서 지저분하다는 느낌이었구요. 3가 오히려 더 깨끗한 느낌이더군요. 사람도 별로 없구요. 모래질은... 정말 3지역이 더 좋습니다 -_- ..
Genuine Hotels.com guest review
3 night trip Nov 10, 2012
A Traveler
KR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Feb 22, 2014
A Traveler
PH
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
5 night trip Jan 26, 2014
A Traveler
IE
4.0 / 5Excellent
"cheep and goog"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night trip Jan 22, 2014
Jason
PH
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Mar 15, 2013
Emily
PH
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
2 night trip Feb 16, 2014
A Traveler
CN
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night trip Jan 26, 2013
A Traveler
CN
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night family trip Jan 26, 2013
A Traveler
CN
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
3 night trip Dec 31, 2012
A Traveler
TW
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
3 night trip Nov 22, 2012
A Traveler
JP

TripAdvisor reviews for Arwana Hotel of Boracay

Overall rating:Based on 121 traveler reviews

Most recent traveler reviews:

Overall Rating
"On the beach & Away from the noise. Good for the money spent."
04/18/15 techienomad Manila, Philippines
This one we booked on a budget at expedia.com 3 months ahead. Im here today April 18 2015 my second night. Hotel's relatively new. The room's decent nothing to rave about. Pros: 1. Its on the beach 2. Hotel's quiet and away from the partying going on in station 1&2 3. Bathroom's clean, new fixtures but dont expect a lot. 4. Hotel staff accomodating. We asked for the room closest to the beach 3 months in advance and they gave it when we arrived. 4. AC was new. Cons: 1. the restaurant downstairs is nothing to rave about. 2. Its a long walk from all the happenings in station 1&2. Ok if you dont mind that. 3. They dont clean your room when you're away. 4. Breakfast very basic. Summary: for the money we paid for airfare from Manila to Kalibo plus hotel for 3N&3D this one is a great deal. You get a nice and cold room to retire at night or escape the heat of summer in boracay.
Overall Rating
"Station "4""
03/17/15 ces168 Las Pinas, Philippines
We stayed here 2 days and 3 nights. i would not recommend staying here for these reasons: 1. Too far from the "civilization". this is approximately 3 km from station 1 or from DMall. We would joke around that this resort is located in station 4 because it is almost secluded and on the way there, there are some areas that are not lighted. 2. Beach front but not allowed to swim. There is a municipal ordinance prohibiting swimming in this area of the beach. it is like the parking lot of boats. You have to go as far as La Carmella area to swim (which is .5 km from this resort) 3. The towel is horrible. The management needs to buy new sets of towel. it is not white anymore but super dirty white. 4. Hot shower is not really hot. if you want hot showers at night, you will be disappointed. The hot/cold is working but it is not hot enough for you to satisfy. 5. Outdated television set and aircon. There are good in this resort though, friendly staff and free breakfast and dinner. The food is tasty and delicious.
Overall Rating
"Shabby"
02/23/15 EllenExpat Taichung, Taiwan
Great location, right on the beach front at station 3. The hotel is basic: you get a room with comfy beds, hot and cold water in the shower, and that is about it. Decor is old, towels are old. No hairdryer (you can borrow one from reception), no refrigerator, no kettle... We travelled with a baby (8months) and they didn't have a cot. But the staff were helpful and kindly provided the hot water to prepare the bottle. Breakfast is OK but don't eat there if you don't have to. We ordered a dish of chicken on the first day and it was undercooked.
Overall Rating
"GOOD AND BAD"
02/02/15 Emzon C Dubai
Good Thing Is Near To The Beach Station 3....Bad Thing Is The Room Not Good At All...Breakfast is Ala Carte ...Staff Are Friendly Too.But the ala carte breakfast is not good enough to satisfied my stomach ....just kidding I think they need to increase the portion.
Overall Rating
"A little shabby..."
12/08/14 raykool Australia
The foyer is nice, the staff polite but the rooms could be from you grandmothers old home, shabby beds, ratty wall mounted air conditioners, power point in the shower (for the hot water)poor door locks, no safe. We were only here for one night whilst we waited for our "real hotel" to become available. Won't stay here again, it was 3000 pesos for one night.
Overall Rating
"Good place to stay"
09/08/14 Woshellalu Taguig City, Philippines
Me and my friend arrived at 2am and we're supposed to check in in the afternoon but they let us check in as early as 6am, no additional. Staffs are very accommodating, though the food is ok. The room is big for twin bed. Nice air condition and strong water supply plus it's on a beach front:))))
Overall Rating
"Arwana gave a good impression Aug.2014"
09/03/14 schaferbelinda Kaohsiung, Taiwan
Spent a lot of time at this hotel's restaurant while staying at Melinda's Gardens, just behind it. Its a beachfront hotel and on the quiet end of Station 3. I had a few meals and tea/coffee here and found it satisfying (as all food in Boracay is very mediocre). Fantastic sunsets right in front of the restaurant and close by a good selection of restaurants to choose from too in a very quiet area walking to the end of Station 3. If you stay here, right behind it , (walk down the alley next to it) is a small corner-cafe/convenience-shop where you can find minimal items you might need. There are many convenience shops on the main beach walking towards Station 2 side. I found the staff at the restaurant very friendly but very slow and laid-back. If you need anything , you have to get up and ask for it. All in all , I would say this would be my no.1 choice on the Beachfront at the price they are charging and for what you get, for it is in the quiet area away from the beachfront noise(comparing the other hotels on the beachfront).Wi-Fi was always working in the restaurant. Be aware internet is very slow on the island at times. Boat trips can be hired right in front of the hotel. There is a little bar on the beachfront next to this hotel which plays music every day , when you are lying on the tan beds on the beach.
Overall Rating
"Arwana Disaster"
08/20/14 Gromit26 Nottingham,United Kingdom
'We stayed at this hotel for four nights in August 2014. We booked through www.booking.com We were meant to stay for a week but we cut our visit short, as soon as the period that we had pre-paid elapsed. This was the third time we had stayed at this hotel. Previous visits had been uneventful. We liked this hotel because of the location. We don't mind cheap and cheerful but there are limits and the cheer has certainly gone out of this place. We left because we were robbed in the hotel room whilst we slept in our room. We strongly suspect that it was the staff that committed or allowed the theft. When we reported the theft the staff the response was disinterest and denial. The staff did not phone the police until we insisted. We cannot understand how we were robbed when the security guard is meant to be guarding the only entrance to the hotel all night. The staff also lied to the police saying that we were on a drinking spree (three small beers, a spree?), we only found out about this when we saw the police report. The staff never asked how we were and after the theft we were treated as an embarrassment. AVOID this hotel for your own safety, there are plenty nearby that are cheaper, cleaner and safer. Since we first stayed at this hotel it has gone downhill in other respects. The linen and towels are threadbare. There was no bedcover or blanket just an elderly, thin sheet. The showers are falling to bits. Our aircon seemed to be linked up to the kitchen extractor as it pumped out cooking smells, most often garlic. The aircon also had loose wires, the staff 'fixed' this by simply pushing the live wires together. The water was frequently turned off with no warning. The staff are unhelpful to the point of comatose. We suspect that this place in being run on a shoestring and the staff are dispirited. We were so disappointed - after the theft we slept with a booby trap of suitcases and furniture across the door as we did not feel safe in this hotel. We have travelled extensively across the Philippines and south east Asia for business and pleasure and we are not naive travellers.
Overall Rating
"Beachfront hotel at a cheap price"
07/30/14 jeica8 Seoul, South Korea
Clean enough. Breakfast and Dinner good enough. At this price, you can't ask for 5 star hotel cleaness, facilities, hotel food. I didn't find anything dirty or any bugs so I think it's clean enough (not SPOTLESS clean). AC worked great, hot water worked, wifi in the lobby. Free breakfast and dinner! cheap drinks, providing towels and clean linens everyday for this price at this location? What more can i ask? The location is truly amazing. 10 second walk to the beach and maybe 3 second if one runs. there's no view from the room and yes. there's some noise. I booked the cheapest room but moved with paying extra to a so muchhhhh bigger room due to the noise from the roosters. Go for the better rooms! They are so much bigger and better than the small ones and a lot quieter. This was my second trip to Boracay and when I go back, i will def. visit arwana. +Lady staffs are sometimes slow. However the older guy usually sitting right outside the hotel is super nice and helpful! +very very sensitive sleepers should avoid this location though. I am very sensitive and survived with ear plugs.
Overall Rating
"Broke us mood to stay here for our boracay trip"
05/21/14 livelifedrive Kuala Lumpur, Malaysia
1st day when check in,i feeling this was a bad bad trip for us.The hotel staff gave us a downstairs base room behind the lobby.The environment was very dirty and noisy .Our room outside corridor are through other way to local person residence.That means is public path and the floor covered much sand. every walk in will bring sand to inside the room.When midnight the local person and traveler though this path are very noisy and make us no safety.its harassed our sleep...The room ventilation fan it doesnt work and many mosquito through the fan cap fly in our room.The sheet was very thin like a paper no enough tank the mosquito.And the television are smaller ever feeling living at 1980s.The second day we want to change other room but they wasn't allowed.Their lobby are the wifi covered only place,that means we cant surf at our room.Beside that,their lobby have no air condition and many mosquito,every stay at lobby use wifi bring us embarrassed.
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