"Chosen for proximity to NYE Party"
The hotel was nice, the lobby and bar/restraunt were modern and upscale. The room was a bit small but the price was reasonable. The bathroom had an odd smell that was annoying but on a one night stay it wasn't a deal breaker. Parking is very close, and they validate so that you only pay 8 pounds a night instead of 24. All-in-all a good place to stay […] for us because it was a 2 min walk from the NYE party we attended that was awesome. And I slept like a champ, but anyone would after a bottle of Jack :) Read moreGenuine Hotels.com guest review
"Great Hotel and in the Hub of the City!"
I grew up in Leicester, but have lived in the USA for 14 yrs where everything is much larger. I chose this Hotel for a 3 night stay while visiting family, after taking my Fiancee to London and Paris during the previous 8 days. Compared to London and Paris 4 star rated Hotels, this was more modern, larger, cleaner and comfortable and we were both so […] thoroughly relieved to finally have space, comfort and great service. Regarding parking a car, I would ask to use one of the few spaces that the Hotel has beneath in their basement, if any are available. The city car park, close by, was very expensive at 18.50 pounds per night! I would highly recommend this Hotel to anyone looking to stay over in Leicester! Read moreGenuine Hotels.com guest review
"Modern hotel, great location"
This is a very modern hotel, very comfortable room, free internet. Only about four blocks from the train station, and about six blocks from the bus station. Right near the center of the main shopping area, which is great! Would definitely recommend.Genuine Hotels.com guest review
"Okay place, great location"
Everything is in very good condition--hotel moved to this new location fairly recently, I was told. However, the amenities were a little lacking. No carpeting, no storage cabinet or chest, no easy place to put your luggage, no shelf in the shower stall to store items. If you can easily do without these, the place was just fine. The location is great: […] close to the train station and the bus station, and close to the central shopping area. Read moreGenuine Expedia guest review
Very slow to answer phone in the reception. Their iron and ironing board was completely useless, they should buy new ones both to save guests time ironing and also to not destroy guests clothing....Genuine Hotels.com guest review
"Practical & Helpful"
Modern, clean & very friendly staff made our stay very enjoyable. Would stay there again, very helpful.Genuine Hotels.com guest review
Wooden flooring was dirty and the bed had wheels so it kept moving forward. The tv connection was bad. The service from the staff wasn't that great as the food took along time to arrive and the waiter just took our food away without asking how it was. The hairdryer button had to be constantly held which was a pain. The noise in the hotel was also a […] problem compared to other hotels which are quiet. You also had to pay for parking unlike when I stayed at premier inn where the parking was free Read moreGenuine Hotels.com guest review
"another great stay"
I have stayd here twice and on both occassions it has been great. The staff are very nice and helpfull and the rooms are clean and comfortable. Excellent location for pubs, bars restuarants and the curve (1 minute away) and parking is only £8.00 for 24 hrs + in the ncp if you get your ticket validated at the hotel. I will be booking again.Genuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Heather Thank you very much for your very kind feedback. I was very pleased to see that you enjoyed your stay and look forward to welcoming you back to the Hotel in the very near future. Sincerely Henrik Jespersen
"If you are coming and going then care expensive."
This is a venue for party goes, hen groups etc... Leicester's nightlife is on the doorstep and on the streets till the early hours... so for those that like to party and shop excellent. In which cade great value. Could improve by putting more teabags that don't burst open in the room and removing the dust from under the bed... had fun sneezing. Room […] can take a while to warm up. Boringly bland staff lack sparkle. Read moreGenuine Expedia guest review
Quite comfy and great to meet a Latvian on reception. En suite is wonderfulGenuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Mark Thank you for your feedback following your recent stay with us. I was pleased to learn that you liked our Hotel and that Dace on reception looked after you so well. Sincerly Henrik Jespersen
"City centre hotel."
Very noisy people in next room who woke us up at 3am. Poor sound proofing. City centre location OK, but again noisy at night. Shockingly expensive breakfast was not good value, but obviously the downside of a cheap hotel. Would NOT recommend.Genuine Expedia guest review
Response by Ramada Encore Leicester Dear Guest Thank you for your recent review of our Hotel. I was sorry to learn that you did not enjoy your expereince and woudl not return. Unfortunately, the Hotel cannot control the noise levels from people in the City Streets , although there are areas of the Hotel where this may be less of an issue. Our breakfast Price is £12.95 for full English and Continental Breakfast, which is very competative. However, when bought as part of your room rate package, it is greatly reduced. I do hope that you will perhaps return in teh very near future . Sincerely Henrik Jespersen
Very convenient location. Confortable rooms. Ideal for short stays.Genuine Hotels.com guest review
"City Centre Hotel"
I stayed here as I am studying distance at De Montfort Uni. I have stayed twice before during the week and come back as during the week its quiet and the rooms have a good desk and all facilities are great. Staff are really nice and friendly. This was the first time i had stayed over a weekend. It was very noisy in the street but there is a bistro live […] just down from the hotel that was very noisy and music played until 1am and I could hear it word for word in my room which wasn't good when I had an early start the next morning. I would stay during the week and if I stayed at a weekend I would ask for a room at the back of the hotel as its not their fault the street noise is there. Overall I would recommend it but just at a weekend as for a room at the back. Read moreGenuine Expedia guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much for your recent review of our Hotel on Expedia. I was very pleased to learn that you liked our hotel and that you would return. I was sorry to learn that you were disturbed from Street noise, and would certainlty suggest a higher floor on Yeoman Street side which is the quietest. Sincerely Henrik Jespersen
basic hotel with a clean room and comfortable bed. what more would you want.Genuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you for your review. I am very pleased to see that you enjoyed your stay and that the Hotel met your requirements. I hope you will be returning very soon. Sincerely Henrik Jespersen
Convienient and central locationGenuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you for taking the time to review our Hotel.
"Good Central Location"
Great staff at reception and very welcoming and friendly. Good location close to bus/rail stations/nightlife. Recommended and would stay again.Genuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you for taking the time to review our Hotel. I was very pleased to learn that you enjoyed your stay and that you would gladly return. Sincerely Henrik Jespersen
great location for bars and inner-city amenitiesGenuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much indeed for taking the time to write a review of on our Hotel. I am glad that you enjoyed your stay. Sincerely Henrik Jespersen
Room felt very basic, not very cosy, nice wet room though, but the layout didn't flow. Lights too dim. Staff pleasant, breakfast ok could do better. Ok for one night but not more.Genuine Expedia guest review
"service very friendly"
comfortable but parking nightmare and very expensiveGenuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much indeed for taking the time to write a review of on our Hotel. Your comments are much appreciated. I was sorry to learn that you expereinced some probelms with Car Parking. The Rutland Street NCP behind the Hotel is usually very good and costs our guests only £8 for overnight. Sincerely Henrik Jespersen
It was a surprising pleasure to stay at this hotel. Excellent for a Budget Hotel.Genuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much indeed for taking the time to write a review of on our Hotel. I am glad that you enjoyed your stay. Sincerely Henrik Jespersen
"Fantastic rooms and right in the centre of town"
I believe this hotel was opened only last year (2012), so it's nice and fresh and modern. The room was relatively bright and airy and comfortable to be in whether you're just there to sleep or spending a whole day in. There was a good-sized TV, a comfy sofa, a swivel chair, a desk and, best of all, properly effective air conditioning. The main problem […] I had was with the bed linen. The pillowcases in particular had some very unpleasant marks on them. We came back one day to find that one of the pillowcases we'd been given had a huge brown mark across the edge. We placed it outside our room to indicate we did not want it but the housekeeping staff merely put it back on the bed the next day. In addition to that that day, the toilet had not been cleaned and rubbish was left in the bathroom. I wrote a note to the housekeeping staff the following day and was pleased to find my requests were then met. The only other downside of our stay here was our experience in the restaurant, as the staff were not very attentive and by the time I decided I ought to bring their attention us, they told us it was then too late to order the desserts we were hoping for. However, we were pleased with this hotel overall and would recommend it. We may even go back ourselves. Read moreGenuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much indeed for taking the time to write a review of on our Hotel. I was very pleased to see that you rated us so high but dissapointed to read that our Housekeeping and Restaurant did not perform to well. I sincerley hope that you will return to the Hotel very soon. Sincerely Henrik Jespersen
"Trip to Leicester!!"
Plus points- Hotel was very good, convenient location, comfortable Not so good points- No parking on site, room floor was dirty!!Genuine Expedia guest review
Stayed here to attend a family party at a restaurant nearby and was very pleased I chose this hotel rather than the cheaper option. The staff were very friendly which is always a bonus and I would definitely stay again.Genuine Expedia guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much indeed for taking the time to write a review of on our Hotel. Your comments are much appreciated and I was really pleasesd to see that you would stay with us again. Sincerely Henrik Jespersen
"Great value modern hotel"
Very comfortable and excellent value for money. Staff were very helpful and speedy. Good location, close to the station, bars, shops etc. I'll definately stay again next time I'm in Leicester.Genuine Hotels.com guest review
Our room had sticky floors, requested the reception to clean it but wasn't done . the hotel was otherwise really nice, great value for being in the city centreGenuine Hotels.com guest review
Great hotel, excellent service, I'd definitely recommend it.Genuine Expedia guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much indeed for taking the time to write a review of on our Hotel. Your comments are much appreciated. Sincerely Henrik Jespersen
"Great mid market hotel"
We stayed at the ramada during my stepsons graduation and I have to say the staff were very helpful, the rooms were very comftable. I do hope that we see more of this hotel chain in the next couple of years as their prices are comparable to a travelogue or premier inn but the experience is more what you would expect from a 4 star hotel. I'm not usually […] one for writing reviews but this hotel exceeded my expectations. Read moreGenuine Expedia guest review
Hotel has everything you need for an overnight stay at a reasonable price.Genuine Hotels.com guest review
"Nice hotel... BUT"
Not very organised. On arrival we were told that there were no twin rooms left, which is annoying as we had specifically booked a twin room for two lads. We were offered a double room. Obviously we declined and they then offered us a room with a double bed and a sofa bed. The sofa bed was really uncomfortable and I didn't sleep well because of it. The […] room was clean and the bathroom was really nice even though it only had a shower. Laminate flooring in the bedrooms is a bit silly in my opinion though. The guy at reception was useless when we asked for directions to places. We asked where the Wetherspoons bars are, and he said he didn't know what we meant... We then asked about where the casinos are and got told, "there are many casinos in Leicester" - well duh, we want to know where they are! If you don't know, just say that! A nice local who was in the resteraunt explained to us how to get to Wetherspoons though :) Upon arriving back after a night out, the guy at reception this time seemed a bit agressive towards us asking to see our key card in a not nice tone. Fair enough, keeping it secure, but manners cost nothing. We weren't drunk so we didn't stumble in or anything! Read moreGenuine Hotels.com guest review
"Gr8 for business stay."
Gr8 hotel. Nice room, bar and food. Staff all pleasant. Nice Indian restaurant immediately outside.Genuine Expedia guest review
Although I was charged twice, the hotel itself is convenient, clean and a great location.Genuine Hotels.com guest review
Excellent hotel. Only down fall is some of the rooms have curtains closed but as you pull them back there is no window just a white wall. Rooms i have stayed in have nice views big glass windows really modern n fresh. Location is perfect for shopping eating n night life. Staff members are very friendly n helpful too.Genuine Hotels.com guest review
"Comfortable, clean, central location"
This hotel was clean and comfortable. It is close to Leicester's theatres and on the night I stayed, I wasn't troubled by street noise. Free wifi and parking at the nearby NCP costs £8 a day. Would happily return next time I'm in Leicester.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Generally a good stay"
The hotel is nice and rooms are comfortable. A certain event that happened that night with a staff member has made me rate this review at a lower satisfaction. But the bar and restaurant staff are great when needed.Genuine Hotels.com guest review
"Good newish option in Leicester"
Good location, walking distance to train station, shopping, dinning and clubs. Clean and tidy hotel with decent food available downstairs.Genuine Expedia guest review
"Good central location"
Good stay and near to the City Centre. The hotel was clean and nicely appointed. Only gripe is with Leicester's one way system - getting to the centre is a bit of a pain!Genuine Hotels.com guest review
"Great location, not so great ambiance."
A premier inn hotel room looks nicer. Room is very cold looking with white tube light. But if you get this cheaper it's worth going for. Service and cleanliness was great .Genuine Hotels.com guest review
Apart from teh design and location of the hotel I can find little positive to say...Our room was freezing cold and nothing couyld be done to imoprove it - all we got was a nother duvet literally chucked on the bed. The debit from my card for 'incidentals' which I was informed was not debited just ring fenced took 5 days to come back, despite being informed […] by the hotel it would be released back on checkout (and the bank even confirmed it HAD been debited and when advising the hotel, the staff member argued that I and mmy bank were wrong! Breakfast very average. Good location though and looked nice..... Read moreGenuine Hotels.com guest review
heating not working in room and took surly staff ages to address the issue and give me another room. 2nd room not much beeter. Heating switched off aboutt 8pm. In the morning - 9am electics failed completely in room. A bill was put under my door though I had alrerady pre-paid. Receptionist was frosty and indifferent when I complained. Could not wait […] to get rid of me. Read moreGenuine Hotels.com guest review
"Safe central location."
A good experience.Reasonably priced.Well appointed bedroom/bathroom.I had understood that newspapers were complimentary but I was charged.Genuine Hotels.com guest review
"Close to town centre"
The hotel is OK for a city break, but service in the restaurant was very slow and they tried to charge me again for the stay.Genuine Hotels.com guest review
ideal overnight stay value for money would stay here againGenuine Hotels.com guest review
The experience in the hotel is good, room is clean and comfortable and the staffs are niceGenuine Expedia guest review
The young lady who was on the desk Monday 16th July and there in the morning of Tuesday 17th is a credit to your company very helpful and polite. Sorry but all I can remember is here name began with a P.Genuine Hotels.com guest review
Good feedback, very nice breakfast servicies and food, nice bathroom design;Genuine Expedia guest review
I was really impressed with the hotel! Appearance, staff, everything. My room looked like a mini appartment! And all a stone throw away from belvoir street for bars! Couldn't ask for a better stay xGenuine Hotels.com guest review
Walls are paper thin and can hear everything! Due to the wooden floor boards every drop on to it can be heard. They need to improve the room to room sound proofing. Apart from this the hotel was nice and great location.Genuine Expedia guest review
Ideal for access to the Curve theatre. Good location for the city centre, but room quiet.Genuine Hotels.com guest review
"Clean and functional but not special."
Make no mistake, this is a budget hotel. Everything is clean and new, but done to a budget. Staff are polite but do not go out of their way to help. Rooms are fairly small, with timber laminate flooring rather than carpet. Internet was unreliable but was complementary. This hotel was served its function as a place to sleep quite well but was ordinary […] rather than excellent in almost every way. The hotel is very well located, being quite central. It is around 100m from The Curve centre, where I was attending a function. I wouldn't complain about this hotel, but neither would I highly recommend it. Read moreGenuine Expedia guest review
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