"Generally a good stay"
The hotel is nice and rooms are comfortable. A certain event that happened that night with a staff member has made me rate this review at a lower satisfaction. But the bar and restaurant staff are great when needed.Genuine Hotels.com guest review
"Good newish option in Leicester"
Good location, walking distance to train station, shopping, dinning and clubs. Clean and tidy hotel with decent food available downstairs.Genuine Expedia guest review
"Good central location"
Good stay and near to the City Centre. The hotel was clean and nicely appointed. Only gripe is with Leicester's one way system - getting to the centre is a bit of a pain!Genuine Hotels.com guest review
"Great location, not so great ambiance."
A premier inn hotel room looks nicer. Room is very cold looking with white tube light. But if you get this cheaper it's worth going for. Service and cleanliness was great .Genuine Hotels.com guest review
Apart from teh design and location of the hotel I can find little positive to say...Our room was freezing cold and nothing couyld be done to imoprove it - all we got was a nother duvet literally chucked on the bed. The debit from my card for 'incidentals' which I was informed was not debited just ring fenced took 5 days to come back, despite being informed […] by the hotel it would be released back on checkout (and the bank even confirmed it HAD been debited and when advising the hotel, the staff member argued that I and mmy bank were wrong! Breakfast very average. Good location though and looked nice..... Read moreGenuine Hotels.com guest review
heating not working in room and took surly staff ages to address the issue and give me another room. 2nd room not much beeter. Heating switched off aboutt 8pm. In the morning - 9am electics failed completely in room. A bill was put under my door though I had alrerady pre-paid. Receptionist was frosty and indifferent when I complained. Could not wait […] to get rid of me. Read moreGenuine Hotels.com guest review
"Safe central location."
A good experience.Reasonably priced.Well appointed bedroom/bathroom.I had understood that newspapers were complimentary but I was charged.Genuine Hotels.com guest review
"Close to town centre"
The hotel is OK for a city break, but service in the restaurant was very slow and they tried to charge me again for the stay.Genuine Hotels.com guest review
ideal overnight stay value for money would stay here againGenuine Hotels.com guest review
The experience in the hotel is good, room is clean and comfortable and the staffs are niceGenuine Expedia guest review
The young lady who was on the desk Monday 16th July and there in the morning of Tuesday 17th is a credit to your company very helpful and polite. Sorry but all I can remember is here name began with a P.Genuine Hotels.com guest review
Good feedback, very nice breakfast servicies and food, nice bathroom design;Genuine Expedia guest review
I was really impressed with the hotel! Appearance, staff, everything. My room looked like a mini appartment! And all a stone throw away from belvoir street for bars! Couldn't ask for a better stay xGenuine Hotels.com guest review
Walls are paper thin and can hear everything! Due to the wooden floor boards every drop on to it can be heard. They need to improve the room to room sound proofing. Apart from this the hotel was nice and great location.Genuine Expedia guest review
Ideal for access to the Curve theatre. Good location for the city centre, but room quiet.Genuine Hotels.com guest review
"Clean and functional but not special."
Make no mistake, this is a budget hotel. Everything is clean and new, but done to a budget. Staff are polite but do not go out of their way to help. Rooms are fairly small, with timber laminate flooring rather than carpet. Internet was unreliable but was complementary. This hotel was served its function as a place to sleep quite well but was ordinary […] rather than excellent in almost every way. The hotel is very well located, being quite central. It is around 100m from The Curve centre, where I was attending a function. I wouldn't complain about this hotel, but neither would I highly recommend it. Read moreGenuine Expedia guest review
"Well-located, designer hotel in Leicester"
Reception staff courteous, helpful, and efficient. Room was of adequate size and contained a sofa as well as a double bed. But my request for the duvet to be removed from the room - there is no storage space for large items like that, and a summer heatwave was on - went unheeded. So i removed it myself from its cover (as I usually have to do in any […] hotel these days) and left it on the sofa. And guess what?... ...The housekeeping staff put it back in, so for my second night I had to take it out a second time... Lovely wetroom shower, but for practical purposes the liquid soap/shampoo bottle is mounted on the wrong side of it. And though the WC is not cramped, you need to be super-supple to get at the toilet paper... The soundproofing is not as good as expected; noisy guests could be heard during the night through the bedroom door, and traffic noise through the window. A mid-night false fire alarm was also a sleep disturbance. No explanantion or apology for this was offered. The good-size flatscreen TV offered a vast array of stations, mainly selling things, but no foreign ones besides Russia Today and Al-Jazeera (in English). A 50% discount on food OR a 25% discount on alcoholic drinks applies during a 3-hour long happy hour, but non-alcoholic beverages are excluded from this, so must be considered unhappy drinks. All that apart, my stay was uneventful and very pleasant. I would happily stay again - but would try to remember to bring earplugs. Read moreGenuine Expedia guest review
"Central location, reasonable price"
Stayed for business for the 2nd time, good location, reasonable price. New hotel, very clean, helpful staff. Only downside is minimal noise from outside due to central city location. Besides that everything was good. Will definately stay again.Genuine Hotels.com guest review
"Simple, clean & tidy"
Just what we wanted - a sensibly priced hotel (discounted rate), which was clean & comfortable. No thrills, just a hotel.Genuine Hotels.com guest review
Excellent service and rate. Pleasantly surprised. The restrant was busy, too busy to serve me :), all in all highly recommended. Parking is across the road. Hotel will validate, cost 8GBPGenuine Expedia guest review
Good hotel.Clean and close to everything you might need in the city but don't bother the employees because they will let you know with their attitude!I don't know if they're are under paid but they look very unhappy to work there.They will do what you ask but they gonna make you feel bad about it.Like if you were asking them the moon but all I asked […] was scrambled eggs for breakfast. Read moreGenuine Hotels.com guest review
"Overordnet et fint hotel"
Der var hvad der skulle være, lækkert bad og fin seng. Men værelset var mørkt, der var en finurlig lugt, og der var en del støj fra hotellets lounge, restaurant og arealerne udenfor hotellet.Genuine Hotels.com guest review
Onvriendelijk personeel. Ontbijt is niet geweldig. Opties voor diner zijn prima.Genuine Expedia guest review
modernes sehr gut ausgestattetes Hotel , Schneller kostenfreier Internetzugang ,sehr zu empfehle. hervorragende LageGenuine Expedia guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much indeed for writing a review of on our Hotel on Expedia. I was very pleased to see that you liked our Hotel and hope that you will return again very soon. Sincerely Henrik Jespersen
"Service to be improved"
Though the service I required was a mimimum. The hotel did not satisfy me. The towels I used for three days which I needed them to be replaced but not until I went to the reception to make such a request. The environment was a bit noisy because people played some games on the side-street of the hotel at very late night.Genuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much for your review of our Hotel. I was sorry to learn that you were unhappy with your stay. We do not change the towels unless the guest leaves them on teh bathroom floor. This is to help the environment by reducing uneccessary washing and as is indicated on the bathrrom literature. I am sorry that this was not made clear and that you had to ask for replacement towels. Sincerely Henrik Jespersen
"Πολύ καλή γενική εικόνα"
Το ξενοδοχείο είναι σε εξαιρετική κατάσταση και το προσωπικό του είναι πολύ καλό... 2 πράγματα που δεν μας άρεσαν ήταν: η απουσία ντουλάπας (είχε μόνο κάτι σαν ράφι και μερικές κρεμάστρες) καθώς και η απουσία ψυγείου. Δεν δημιουργούν πρόβλημα για λίγες μέρες, εμείς όμως που μείναμε 9 νύχτες, είδαμε κάποια ρούχα μας να σκονίζονται. Δευτερευόντως, δεν […] είχε (τουλάχιστον στο δωμάτιό μας) πιγκάλ στο μπάνιο. Read moreGenuine Hotels.com guest review
Response by Ramada Encore Leicester Dear Guest Thank you very much indeed for taking the time to write a review of on our Hotel. I am only sorry that I cannot understand the comments you have raised. Henrik Jespersen
Location is good but the facilities in room such as refrigefator & air conditioning should be enhanced.Genuine Hotels.com guest review
鉄道駅と長距離バス停の両方からアクセスが良い。 2人用としてはちょっとこじんまり感がありますが、部屋は快適でした。 ただ、次の改善希望があります。 エレベータの速度が遅い。 シャンプーが髪質に合わなかった。 エレベータの乗り場が非常に暑かった。Genuine Expedia guest review
"God beliggenhed og god værdi for prisen"
alt var fint bortset fra udluftling/ac værelset blev meget varmt om natten og når to personer havde været i bad var det meget fugtigt og klamt varmt i værelset. bedre ac og udførlig brugsanvisning til samme ville have været prikken over i'et.Genuine Hotels.com guest review
良かった点 新しいホテルなのでいたるところ綺麗。ホテルの前にミニスーパーとサンドイッチ屋がある。徒歩で色々なところ（野菜・果物を売っている市場・スーパー3軒・ショッピングモール）に行ける。バス停が近い。駅迄徒歩10分（細かい石畳ではないのでスーツーケースを引いていける）。スタッフが親切。 困った点 冷蔵庫がない。朝食が美味しいけど高い。部屋のキーが何度も使えなくなった。バスタブなし。私の部屋はシャワーの温度が低くならなかった。私には耐えられる温度だったが子供は頭を洗えなかった。（他の部屋の温度調整はOkだった。）Genuine Hotels.com guest review
"CLEAN AND MODERN HOTEL"
Leicester now has a modern hotel in the city centre. Had troubles to warm up the room as the heating seems to only function when you are in the room.Genuine Hotels.com guest review
"Meget greit hotell i hjertet av Leicester"
Nytt og bra hotell i hjertet av Leicester. Nærme til jernbanestasjonen og handlegate m/puber mm. Helt topp, anbefales. NB: Frokosten koster 12 pund og var grei, men ikke fantastisk.Genuine Hotels.com guest review
快適に過ごすことができました。ただ部屋に冷蔵庫はないし、アメニティもなし。自分で何もかも調達しつつすごすビジネスホテル。金額から考えても、妥当だと思う。Genuine Hotels.com guest review
Et flunkene nytt og litt personlig men hyggelig sentralt hotell. Var ikke utrolig impnert over frokosten, men en hyggelig bar og lounge. Flinke folk på jobb som hjalp villig til med å vise vei rett sted og lade mobilen min.Genuine Hotels.com guest review
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