Wonderful experience, modern clean hotel with great staff and the execute rooms where excellent. The price is reasonable. The only downside is that's it's slightly away from the main area of mumbaiGenuine Expedia guest review
"worth to stay"
good ambience, helpful staff Pondicherry cafe breakfast is good.Genuine Expedia guest review
"Amazing room and impeccable service!"
The room is exactly as what is shown in photos. The level of service is impeccable.Genuine Hotels.com guest review
"Misses the mark"
A good experience overall, but the food leaves much to be desired, there was nothing which stood out and one would expect there to be that outstanding quality/quantity for wallet boring prices. Also the coffee machine was subpar.Genuine Expedia guest review
excellentGenuine Hotels.com guest review
"Wonderful hotel to relax on way in or out of India"
We have now stayed here three times at the end of trips to the Indian interior. It's a great place to relax and unwind before getting on a plane and going home, or after a long trip from overseas at the beginning of a trip to India, Convenient to airport, very friendly and helpful staff, bery well appointed rooms and good food.Genuine Expedia guest review
I found the hotel to be excellent in terms of quality of service, the professionalism of the staff and the quality of the rooms. A gem of a hotel in a great location.Genuine Hotels.com guest review
"location * 3"
ideal for biuzness tripGenuine Hotels.com guest review
The hotel is gorgeous and spotlessly clean. The design is interesting and modern. The gym was wonderful. The food was fantastic and the service prompt and attentive. We were in town for a wedding and one of the staff was able to help me drape my sari (I'm not Indian ;) ) I would HIGHLY recommend this hotel!Genuine Hotels.com guest review
"patti's india trip"
as goos as it gets this is by far the best hotel I have stayed in whilst in India and I would recommend highly any traveller who wants to be located away from the main tourist area to stay here first when visting Mumbai. This is my third trip to the country so when I come across such brilliant service and ciustomer care you have to make sure other people […] know..............Thank you Hotels.com for once the rating does not say enough just how good Sofitel BKC is .......................a must stay for anyone visiting Mumbai Read moreGenuine Hotels.com guest review
"It was my first night after marriage"
The room ambience was superb and even the staff as well. The food was soo delicious i m gonna go back again...Genuine Expedia guest review
A new, well mantained , fancy hotel. Well worth the money! The only down side in location if one is interested in exploring the city. It is appromixatly 30 min drive from the main tourist attractions.Genuine Hotels.com guest review
Very inexperienced staff-poorly trained. Cannot get anything right. Poor management. I stayed with my family for 5 nights. Every day, I had nothing but inconvenience!Genuine Expedia guest review
This was a lovely hotel. The staff and service were faultless. The only downside was that nothing was within walkable distance as the hotel is situated in a business area.Genuine Hotels.com guest review
it was an a great stay with my wife and my son and enjoyed a good holiday with all comforts and i appreciate the personal care of hotel managementGenuine Hotels.com guest review
We would visit again, a very good experience and the staff a very courteous and room were very good xxGenuine Hotels.com guest review
"stylish hotel in business district"
we chose the Sofitel for a day stopover in Mumbai before a late night flight. had a great experience - upgraded to club millesime which was good value, including breakfast, afternoon tea and a cocktail buffet. The hotel was an oasis from the bustle and dust of Mumbai and I had a massage and facial in the elegant spa before the flight. The pool is lovely […] with sunloungers and thick towels although noisy as the hotel is surrounded by building work at present. Easy distance from airport and shopping mall. Read moreGenuine Expedia guest review
Overall an excellent hotel with great service although the food & beverage prices are extremely high with at least 4 hidden taxes not mentioned on the price list which can alter the final bill dramatically, something to watch out for.Genuine Hotels.com guest review
Our stay was great ! Attention of details by the employees made our stay memorable!Genuine Hotels.com guest review
"room, beds comfort and location very very good"
Stay was very comfortable but in all the books b'fast should be included - an important featureGenuine Hotels.com guest review
"Close to juju bridge film city homes shopping"
Most comfortable excellent service outstanding food a must stay in mumbai very safe and millenium club at the hotel second to non Staff very helpful price is right. Close to the airport about 25 minutes drive. Enjoyed our stay it is a five star hotelGenuine Hotels.com guest review
"LOVED THE SOFITEL"
best hotel by far on our recent India trip, everything was delightful and the rooms totally amazing room rate did not include breakfast, but there is an amazing bakery in the lobby area that does great coffee, muffins and pastries so we did not bother paying the 1200 rupees for the buffet breakfast cannot praise this hotel enough - brilliant service, […] great rooms and free wi-fi Read moreGenuine Expedia guest review
Spent my first wedding night at the hotel. Excellent arrangements and fantastic ambience. Simply perfect.Genuine Hotels.com guest review
Absolutely fantastic service. On my way to the airport i remembered i left one of my luggage piece in the room the staff responded quickly and delivered my luggage to the airport in time. We cannot fault this hotel at all and hope to have a chance to stay there again.Genuine Hotels.com guest review
I was with them for 6 nights (am self-employed ) and during that time little courtesies were extended. They would ring my colleague to confirm his whereabouts in traffic (in Mumbai you can be delayed for ages) and bring me a coffee from the cafe whilst I waited (without charge). I was in a club room and it had all the amenities a business person could […] want - cords, sockets etc. My first night at the Sofitel was a disaster, as I was hit by gastro. The staff organised the hotel doctor to come out, stayed with me in the room and ensured the medicines were collected. (I was travelling by myself) They liaised with their catering staff so I had the food recommended to ensure my recovery. The food was delicious, the room and bathroom excellent and the bed to die for (I even Instagrammed it. Being based in BKC you are in the heart of the financial district. This means it's quiet at night and on the weekends. Read moreGenuine Expedia guest review
"Good Hotel in BKC"
Good, clean, business Hotel, good facilities, cheerful staffGenuine Expedia guest review
"Amazing service and facilities"
We found the staff extremely attentive, and always taking the extra effort to satisfy us. We upgraded to Club Millisime and it is it is definitely work upgrading. Apart from the upgrade to the top floor club millisime room, unlimited cocktails in the bar in the evening and morning breakfast makes this upgrade a no-brainer, and I'll take it next time […] also in the blink of an eye. 'Just the two of us' massage at So spa, although very expensive, was just perfect. Read moreGenuine Expedia guest review
"Excellent service, rooms and amenities"
The staff at Sofitel Mumbai went above and beyond to see that we were comfortable. I was particularly ill when we arrived and could not have been more accommodated on every front. The rooms are fabulous. The food is excellent. The amenities are great. Highly recommend!Genuine Hotels.com guest review
Comfortable and very couteous staff. Will definitely recommend.Genuine Hotels.com guest review
"very good hotel"
Excellent stay at Sofitel, good room, service and foodGenuine Hotels.com guest review
I stayed there for 2 days and it was comfortable. The Bar is good with variety of Spirits as well as the cafe Artisan and Mughlai restaurant.Genuine Expedia guest review
Wonderful staff, great service! The Indian restaurant frankly wasn't up to par...Genuine Hotels.com guest review
"The Sofitel Experience"
This is my several time staying at the Sofitel, the hotel is equisite and lives up to the name "magnificience". Would most certainly choose this chain in another location.Genuine Hotels.com guest review
"High quality hotel, good access to airport & BKC"
Excellent hotel, very good service, free internet connection, very nice food (although the food was quite expensive). Easy distance to the airport and the rest of BKC, although a long way from down town Mumbai.Genuine Hotels.com guest review
Suprisingly a very nice hotel. The staff are extremely friendly and efficient and the breakfast was fantastic.Genuine Hotels.com guest review
"Brilliant Hotel and Service"
I have stayed in the Sofitel before but on this trip the service exceeded expectations. I had a chest infection and the staff were very helpful - the hotel Doctor arrived within the hour and my prescription was arranged by the hotel. To top it off I received flowers and a get well card!!!! Excellent service above and beyond.Genuine Hotels.com guest review
If only every hotel around the world was like the Sofitel BKC!!!Genuine Expedia guest review
"European Hospitality with Unbeatable Indian Rates"
It was amazingly beautiful.... I loved the hospitality .. I Loved the room and I loved the way staff has treated us... I landed up on the same day morning and when I tried calling hotel for availability I found some 5 star hotel were very rude and not ready to support but when I called Sofitel the lady and gentleman whom we spoke over the phone were […] eery kind to offer best possible help.. so i booked hotel on my way from Airport to hotel thru Expedia and when i reached there they gave us early check in without additional charges and the process of check in was very swift and the room they gave us was best possible ... over all it was awesome experience... I would love to go there again and again...Also not to forget about the food as we loved the food too...Still makes me feel hungry while writing about it.. It was wonderful to be your guest... Thanks to Each and every employee of the hotel... Read moreGenuine Expedia guest review
"Excellent hotel, especially for business clients"
This hotel was really beautiful and comfortable. There were a few things that were bothersome, but not much. Firstly, this hotel is fairly far from anything interesting. If you are on business, this may not be an issue, but if you are wanting to see any culture or shopping, this hotel isn't really close to any of that. Taxi drivers from the airport […] have a hard time finding it because it's new, so take some landmark information and the address. The other thing that we found irritating, is that the service level is based so much on desire for hotel staff to receive tips. It leaves you very dependent on the staff, there aren't even ice machines that you can get your own ice, and nothing is chilled (our mini-bar was warmer than the air conditioned room temperature), so you have to call for ice, which is a bit ridiculous. There should be the option to get your own ice. The bed was very comfortable, the water pressure and shower were great, there was a huge tub for bathing if you like that, and they used wonderful shampoo, conditioner, soap and lotion products. The staff was very friendly and helpful, very. OMG, the breakfast buffet was WONDERFUL!! The best I have ever had. The dinner buffet not as much, but it was ok. The a la cart menu was good too. Overall, a very pleasing experience, we would stay there again, and recommend it to anyone if they don't mind taking long taxis to other shopping or entertainment areas, and if they don't mind having no ice machines. Read moreGenuine Expedia guest review
"My impressions of Sofitel BKC"
Warm and courteous staff and a clean property. The hotel is new and the only issues I had was with the air conditioning in the public area, though the AC was good in the guest room.Genuine Expedia guest review
"Fabulous rooms, really beautifully decorated"
Highly recommend this hotel - no problems with it at all, the outside bar upstairs is lovely - great at the weekendsGenuine Hotels.com guest review
"Great hotel if you're doing buinsess in BKC"
Great hotel if you're doing buinsess in BKC. Wouldn't consider this a great location for tourists though.Genuine Expedia guest review
"Great hotel for business people and leisure travel"
Extremely caring, polite and professional staff, who made our stay at the hotel a joy. The breakfast, specially the fresh juices, is superb. We loved the hotel and will definitely go there again when we next visit Mumbai.Genuine Expedia guest review
excellent sevice and clean.Enjoyed the stay. The food was excellent.Genuine Expedia guest review
"Very decent business hotel"
Well laid out rooms and reasonably efficient check-in. Easily accessible to other parts as taxis are queuing outside. Only gripe is that it is not closer to alternative eateries at the moment.Genuine Hotels.com guest review
"This hotel is great"
This was the second time that I stayed at Sofitel in BKC. If you have meetings in this district, many of the major financial institutions are walkable. This hotel is absolutely lovely...the rooms are great. absolutely no complaints...very elegent.Genuine Hotels.com guest review
"Truly a top class hotel"
Our stay at the Sofitel Mumbai BKC was our first encounter with this hotel group. It certainly won't be our last. It was superb. Our room was the best we had stayed in ( duriing a month's holiday in India) and the service, courtesy and overall clenliness of the hotel was second to none. Nothing was too much trouble for any of the staff - and the most […] wonderful of all - none of the staff were expectant of a tip ! Needless to say - we tipped them more because the pressure was not there to do so. We cannot fault this hotel in any way whatsoever. Excellent service, friendly helpful staff, great food and a really comfortable, safe and happy atmosphere everywhere. Read moreGenuine Hotels.com guest review
"Recent Holiday to Mumbai"
We stayed at the Sofitel, and I would recommend it as it was a lovely family holiday, the rooms were very spacious and the staff made us feel very welcomed! It was home away from home..... Would definitely go there again and recommend it xxGenuine Hotels.com guest review
Very impressed by the levels of service. Can only comment on the club millisieme part where we stayed. Cannot really fault anything, Rooms ranks alongside the best five stars we have stayed in. Good amenities all round good choice of restaurants.Genuine Hotels.com guest review
Superb Hotel and food service. Lovely and convenient locationGenuine Expedia guest review
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