All hotels in Mumbai, India
1 room, 2 adults
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C-57, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, 400051, India, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.7 / 5Outstanding

Score breakdown (from 248 reviews)

  • Vibe
    Awesome vibe
  • Service
    Fantastic service
  • Bar
    Bar is awesome
  • Room
    Great room
  • Amenities
    Great amenities
  • WiFi
    Good internet service
5.0 / 5Outstanding
"Awesome hotel"
very good
Genuine Hotels.com guest review
3 night trip Jan 19, 2014
nevillef
US
4.0 / 5Excellent
"Good location,newer hotel with French theme"
Overall the Sofitel was good- room size was good. However we had to change rooms due to mosquitoes in the room . In room dining options were good. The breakfast buffet was excellent but did not change at all !
Genuine Hotels.com guest review
3 night family trip Jan 2, 2014
Ashok
US
5.0 / 5Outstanding
"Most Amazing Hotel Ever!"
The service of the entire hotel from entry to food service to concierge to every worker who greets you with a smile, was the best experience I have had after all my traveling. The spa services was excellent as well. The cleanliness to amenities, everything was above expectation. Security at the hotel is also very good. I can't wait for my next trip to Sofitel Hotel in Mumbia!!!
Genuine Hotels.com guest review
8 night trip Dec 29, 2013
Keli
US
4.0 / 5Excellent
"excellent place to sAY"
VERY GOOD
Genuine Hotels.com guest review
2 night trip Dec 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place"
Service was amazing, staff were great and rooms were even better.
Genuine Expedia guest review
Other trip Nov 30, 2013
razr
US
5.0 / 5Outstanding
"Loved it!"
Staff was fantastic! Building was great!
Genuine Hotels.com guest review
3 night family trip Oct 1, 2013
Rick Pare
US
5.0 / 5Outstanding
"convenient"
As most five star hotels in India, you are lavished as soon as you enter the doors. The staff is friendly and accommodating, even upgrading me to club status at no charge. Easy to get to and from my meetings at BDB. Would stay there every time.
Genuine Hotels.com guest review
3 night business trip Oct 14, 2013
mitesh
US
4.0 / 5Excellent
"Nice hotel but 30 minutes from airport"
There is a charge for picking up and drop off for the airport
Genuine Expedia guest review
Other trip Oct 9, 2013
Michael
US
5.0 / 5Outstanding
"Perfect hotel experience."
I absolutely loved this hotel. I also stayed at the much more expensive Taj Palace in Mumbai on this same trip and regretted moving from the Sofitel.
Genuine Hotels.com guest review
3 night trip Jun 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Very Attentive Hotel Staff"
We really enjoyed the Sofitel Mumbai. The decor is very eclectic and fun. The rooms were very clean. We upgraded to "Club" level upon checking in and found this to be a great value - including breakfast buffet, afternoon tea and happy hour in the "Club" level. But what really makes this hotel a top choice is the staff. They were very attentive and welcoming. At the breakfast buffet they helped us understand the various Indian breakfast foods offered - in fact they were genuinely excited to share their country's foods. The staff in the club were very accommodating as well. Location-wise this hotel is a litle bit out of the city center, so was a good respite and was quieter than perhaps one closer in might be. I would definitely stay here again - hotel was a good value considering the quality and service.
Genuine Hotels.com guest review
2 night trip with friends Mar 31, 2013
A Traveler
US
5.0 / 5Outstanding
"In a quiet area"
Loved the hotel! Staff was very friendly and service-oriented. Decor was a little funky but very comfortable. Stayed on concierge level which was worthwhile. And, excellent breakfast with many, many options.
Genuine Hotels.com guest review
2 night trip Mar 31, 2013
Sandra
US
5.0 / 5Outstanding
"Luxurious and Outstanding Service"
I was on business travel to multiple cities, one a day for 4 days, so different hotels every night. My final night was at Sofitel in Mumbai. The staff at Sofitel were fantastic and I am looking forward to coming back to this property. My room was amazing and very comfortable. When I arrived to my room, there was a nice welcome plate of French macaroons and chocolate truffles. After many days of back to back meetings and flights, a soak in the large bathtub was just what I needed. I like that the room had a large shower and a separate large bathtub. Staff was able to accommodate a late check out, which made it easier for me before catching an evening flight. I recommend a stay at Sofitel Mumbai BKC
Genuine Hotels.com guest review
1 night business trip Mar 13, 2013
A Traveler
US
4.0 / 5Excellent
"Great if you are travelling on business."
Absolutely beautiful hotel and the rooms are BIG and spacious. The bed is heavenly. Check in and check-out was a breeze. The only downside for me was that the Hotel is in a business district and there isn't much to do around the hotel in the evenings etc. The restaurant choices in the hotel are pretty limited Also, when I went the hotel was pretty empty, but they still gave me a room furthest away from the elevators. And the service in the restaurant was super slow and the pool bar was closed.
Genuine Expedia guest review
Other trip Feb 11, 2013
puzz
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Hospitality at its Best!"
I arrived Mumbai after a long overseas transit period and within 3 hours of landing, had a nasty viral bug take over. I was on a business trip and was relatively new to Mumbai. The hotel staff were extremely helpful and supportive, providing in room medical assistance, and offering to accompany me to the local, nearby hospital. They helped to make my stay as pleasant as it could be under the circumstances, acting as my family away from home.
Genuine Hotels.com guest review
3 night business trip Jan 16, 2016
Holly
CA
5.0 / 5Outstanding
"Enjoyable one night stay at sofitel."
The hotel is well pit together. Had good experiences at the main restaurant on the ground floor. A little disappointed that the chocolate shop seemed under construction. The staff were helpful. Valet parking - retrieving the car took a long time. WiFi connection speed was poor in the room
Genuine Hotels.com guest review
1 night family trip Jan 17, 2016
Khilan
AS
5.0 / 5Outstanding
"nice place for exhibitors"
everything is fine just only food prices in hotel so expensive
Genuine Hotels.com guest review
5 night business trip Dec 9, 2015
MURAT
IE
5.0 / 5Outstanding
Excellent
Genuine Hotels.com guest review
1 night business trip Dec 6, 2015
Aniket
IN
5.0 / 5Outstanding
"Fantastic return stay"
I stayed at this Hotel in January this year. We made a return trip in November with some family and friends on our way to a Wedding. The Hotel amenities, Cleanliness and neighbourhood were all fantastic. The staff are friendly and helpful and went above and beyond to please us. We were upgraded to a suite which was impeccable, with 2 lounging areas, 3 TVs including one in the bathroom and a additional toilet facility for guests. I'd recommend this hotel to anyone. It is close to the airport and is in a business area that is less hectic then Mumbai proper. It is a great place to stay especially when you have just got off a long flight and if it's your first visit to Mumbai the transition is seamless.
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2015
SHARRON
AU
5.0 / 5Outstanding
"Excellent stay"
Excellent stay ! If you like peace and quiet environment away from the regular haunts such as Juhu - this is it then. Nicer room though a bit of an odd design. Fast efficient service compared to some of the other boffer hotels in Juhu area. Will definitely stay here again
Genuine Hotels.com guest review
2 night romance trip Nov 24, 2015
PREM
GB
5.0 / 5Outstanding
"Excellent"
Excellent
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour Nimesh, Thank you for your kind feedback. We look forward to welcoming you back very soon to Sofitel Mumbai BKC. Sincerement Biswajit Chakraborty General Manager Sofitel Mumbai BKC
2 night family trip Nov 2, 2015
Nimesh
ZA
5.0 / 5Outstanding
"Great hotel"
Food was great, staff was very helpful. Beautiful room.
Genuine Expedia guest review
Response by Sofitel Mumbai BKC
Bonjour Valued Guest, Thank you for your review. I certainly appreciate your kind commendations of our property. Look forward to you visiting us in the very near future. Sincerement, Biswajit Chakraborty General Manager- Sofitel Mumbai BKC
Other trip Oct 31, 2015
A Traveler
GB
4.0 / 5Excellent
"very comfortable"
Nice very comfortable hotel
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour Sunil, Thank you so much for your warm comment. Look forward to seeing you back soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
1 night romance trip Aug 31, 2015
sunil
IN
5.0 / 5Outstanding
"Excellent, but pricey"
Good quiet, place to stay near the airport, if you can afford it. Very good options to eat at the hotel, including an excellent breakfast selection.
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour A N, Thank you so much for your review on Hotels.com Hope to see you back soon. Sincerement, Biswajit Chakraborty General Manager- Sofitel Mumbai BKC
1 night business trip Sep 27, 2015
A N
IN
2.0 / 5Fair
"A lot better around"
Service was absoulty not good.
Genuine Hotels.com guest review
1 night business trip Sep 22, 2015
Dr Suhash
GB
3.0 / 5Good
"Not the best!"
Stay was ok, I've stayed at a lot better hotels the. This on my stays. Friends came to see me in the evening and they were not allowed to come to my room because of some conditions.
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour Dr. Suhash, Thank you for sharing feedback regarding your visit, and I sincerely apologize for your experience not meeting your expectations. We follow various levels of security checks in the hotel and it is a situation we are faced with no room for choice. Our hotel does not permit any outside guests to the rooms post 22:00 hours without registering themselves at the front desk. We do endeavour to make the process as efficient and guest friendly however I do understand that it does take away from a luxury hotel's experience. I do hope this will not deter you from visiting us again. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
1 night business trip Sep 18, 2015
Dr Suhash
GB
5.0 / 5Outstanding
"Sofitel BKC Mumbai"
Pleasant stay with the family!! The staff were very friendly and accommodating!! Would recommend the Sofitel BKC Mumbai any day!!
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Dear Vipul, Your heartfelt comment and warm appreciation just made our day. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
2 night family trip Aug 27, 2015
Vipul
GB
4.0 / 5Excellent
"Will stay again when visiting mumbai next."
The overall stay was good. There was room service issue.and yes the house keeping on the second day was disappointing as the room was left uncleaned till 2pm..later the seniors got evolved and the rest of the stay was quiet comfortable.
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour Ashwin, While we are happy to read that you had an overall pleasant experience at our hotel, it is with sincere regret that we note there were some areas which did not meet your expectations. Please allow me to say that the issues experienced by you are not reflective of our normal guest service standards and request you to give us opportunity to showcase that you on your next visit to Mumbai. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
2 night family trip Aug 10, 2015
Ashwin
IN
4.0 / 5Excellent
Bath tub choked. Manager called to ask me to get ready to change to another room but waited whole morning despite making several calls.
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour Siew, I was extremely concerned to read about the inconvenience you went through with regards to your stay. Sincerely apologize for the same and rest assured we will better meet your needs on your forthcoming stays. We hope you will give us the opportunity to welcome you again soon to the Sofitel Mumbai BKC. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
3 night business trip Aug 2, 2015
Siew Chan
SG
4.0 / 5Excellent
"good value if you need to stay in business distric"
top service good value for rates
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour Guest Your appreciation means alot to us. Sincerely, Biswajit CHAKRABORTY General Manager
3 night business trip Jul 15, 2015
A Traveler
IN
4.0 / 5Excellent
"Good value for money, comforatble and clean"
Typically I stay in the hotels near the airport and this was my first time in this hotel and won't be the last. Rooms are lavishly furnished and beds extremely comfortable. I stayed in a an Executive room which allows access to the lounge and is well worth the extra money as it has a great range of food and drinks in the evening.Staff are very keen to ensure you are looked after, friendly and polite making for a warm friendly feeling during your stay.
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour Richard, Thank you so much for your kind review. We are glad to learn that you had an overall pleasant stay with us and particularly appreciated the dedication of our staff and the décor of our rooms. Your comments are most gratifying and will be shared with the entire team. We hope we will have the pleasure of welcoming you again soon in Sofitel Mumbai BKC. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
3 night business trip Jun 30, 2015
Richard
SG
5.0 / 5Outstanding
"As always"
Perfect for business man
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Dear Shmuel, Thank you for your kind words. Look forward to seeing you soon :) Sincerely, Biswajit CHAKRABORTY General Manager Sofitel Mumbai BKC
4 night business trip Apr 12, 2015
Shmuel
IL
5.0 / 5Outstanding
"One of the City's Best Place to Stay In"
Everything was so easy from check-in to room service and check-out to taxi service. I like this Place really nicest and one of the most valuable place around the world.
Genuine Hotels.com guest review
Response by Sofitel Mumbai BKC
Bonjour Valued Guest, Truly appreciate your kind note. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
1 night business trip Jun 18, 2015
Miraj
IN
5.0 / 5Outstanding
Overall experience was excellent except for the location.
Genuine Expedia guest review
Other trip Jun 2, 2015
Deen
AU
5.0 / 5Outstanding
"Very good"
I stayed for 2 nights and was well looked after. I left my phone in a taxi -had in back in my hand within the hour - thanks to staff Only complaint was my room was near the lift exit and a noisy Indian wedding party woke me up at 1am.
Genuine Expedia guest review
Other trip May 19, 2015
Bruce
AU
5.0 / 5Outstanding
"Good hotel & Location if you have business in BKC"
Comfortable stay.
Genuine Hotels.com guest review
2 night business trip May 11, 2015
Kulpreet
IE
5.0 / 5Outstanding
"Excellent"
It was our first time in Sofitel Mumbai , we liked a lot and recommend to family and friends
Genuine Hotels.com guest review
3 night family trip Apr 3, 2015
faisal
IE
5.0 / 5Outstanding
"Great hotel"
Very nice hotel, service was perfect
Genuine Hotels.com guest review
1 night business trip Apr 30, 2015
Vincent
IN
5.0 / 5Outstanding
"Fabulous hotel"
Stayed for 2 nights. The hotel us fabulous. The rooms are very nicely decorated and the service is outstanding. I very much liked the breakfast.
Genuine Hotels.com guest review
1 night business trip Mar 3, 2015
A Traveler
AS
5.0 / 5Outstanding
"Amazing Hotel"
Hotel staff was amazing, was there with a group of friends for a wedding and even though we all booked seperately through expedia, etc the hotel staff knew all about the group from the first day and all of them were excellent.
Genuine Expedia guest review
Other trip Mar 7, 2015
J
CA
5.0 / 5Outstanding
"Perfect Hotel for Love Birds"
I have stayed before in Sofitel, but this time was more special as I was with my better half. We took the special club lounge deal and were pampered like crazy. The hotel check-in process was smooth, even thought the hotel was fully booked. The room is perfect size and looks very modern. Great facilities and service. The club lounge on the 14th floor is a perfect deal that serves you salads, snacks, tea/coffee, cocktails and more through the day. The breakfast buffet is to die for. Will come back soon :) Keep up the good service.
Genuine Hotels.com guest review
1 night romance trip Feb 19, 2015
A Traveler
IN
5.0 / 5Outstanding
"Short trip to mumbai"
Great hotel....though in the business district, it's some 40minutes away from the main tourist spot...the gateway. Cannot fault the service, the quality of the rooms, somewhat boutique.
Genuine Hotels.com guest review
2 night trip with friends Feb 14, 2015
Minesh
GB
5.0 / 5Outstanding
"Simply Magnifique"
In short it was Magnifique !!!!
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
ROHAN
IN
5.0 / 5Outstanding
"Welcome retreat!"
Great hotel to help wind down after a hectic day exploring. You wouldn't think you were in the middle of Mumbai when chilling by the pool. Very little to explore around the immediate vicinity of the BKC area but its only a short cab ride which can be request from the concierge at a moments notice. Great food!
Genuine Hotels.com guest review
5 night trip Jan 1, 2015
A Traveler
GB
5.0 / 5Outstanding
"best hotel"
Wonderful 4 night stay. We were treated like royalty. Highly recommended!
Genuine Hotels.com guest review
4 night romance trip Dec 27, 2014
Ioana
CA
5.0 / 5Outstanding
"Excellent"
it was excellent
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
Sarfaraz
IN
5.0 / 5Outstanding
"It was just like home"
Excellent
Genuine Hotels.com guest review
5 night family trip Dec 24, 2014
Piyush
IN
5.0 / 5Outstanding
"Holiday ❤️❤️"
Amazing stay... Third year in a row.. No complains ..❤️❤️
Genuine Hotels.com guest review
4 night family trip Dec 26, 2014
Mrs T
GB
5.0 / 5Outstanding
"Good Hotel, Recommend It"
Liked the location, service attitude of the staff, food and overall feel of the hotel
Genuine Hotels.com guest review
1 night business trip Dec 14, 2014
GHANSHYAM SINGH
IN
5.0 / 5Outstanding
"Top class service"
The staff at this hotel are exceptional, we stay here regularly and cannot beat the service, they are so welcoming and nothing is too much trouble
Genuine Hotels.com guest review
5 night business trip Nov 23, 2014
Katherine
GB
5.0 / 5Outstanding
"Weekend break"
Beautiful contemporary hotel, very comfortable and amazing hospitality.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews