All hotels in Mumbai, India
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereC-57, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, 400051, India, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 224 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.8
  • Comfort
    4.8
  • Condition
    4.8
  • Neighborhood
    4.0
5.0 / 5Outstanding
"Comfortable Bed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable beds. Bathroom had a rainshower and powerful hairdryer as opposed to the usual basic ones other hotels have. Large rooms with perfect layout. Centrally located. Very reasonable price.
Genuine Expedia guest review
Other trip Dec 28, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent. Must stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had an absolutely brilliant experience. They allowed us to check in a little early. The room was fantastic - easily the best designed room I have stayed in. The room and the bathroom are super cozy. The cleaning staff is just world class. Everything about this hotel is just perfect. Really convenient for US visa interviews.
Genuine Hotels.com guest review
1 night business trip Dec 12, 2012
Rajan
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Why did need to charge extra for late checkout?
Genuine Hotels.com guest review
3 night business trip Dec 2, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel; good French and Indian decor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Well trained staff. Excellent service. Beautifully decorated. Great service. Overall fantastic. Only improvement point I MUST say is the Hostess' Uniform they have designed is horrible as they have chosen very dull brown color theme, instead of bright earthy colors, which look on Indian staff
Genuine Hotels.com guest review
3 night trip Nov 21, 2012
A Traveler
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place
Genuine Hotels.com guest review
1 night trip Nov 20, 2012
Dan S
US
5.0 / 5Outstanding
"Best hotel to stay in Mumbai"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were at the club level. An amazing experience! Everything was just perfect.The room, the service, the food, the atmosphere.....
Genuine Expedia guest review
Other trip Nov 8, 2012
Wido
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice hotel my wife really enjoyed it, but should have included breakfast with stay.
Genuine Hotels.com guest review
1 night trip Oct 22, 2012
ben
US
5.0 / 5Outstanding
"The Best Hotel In India-Maybe the World!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service, service, service. Great hotel, great people, great rooms fabulous buffet both morning and night. Excellent workout equipment.The hotel just opened in August. In a newer area in Mumbai. Happy hour is offered daily from 7 to 9 and includes a VERY nice pastry/sandwich/salad bar with 50% off when you take it to your room. I would stay here whenever I am in Mumbai. Stay there while their rates are still low.
Genuine Hotels.com guest review
3 night trip Sep 10, 2012
A Traveler
US
5.0 / 5Outstanding
"Indian Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is brand new, the staff is super attentive and helpful. Great value and beautiful high-end place to stay.
Genuine Expedia guest review
Other trip Jul 26, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Good hotel & Location if you have business in BKC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable stay.
Genuine Hotels.com guest review
2 night business trip May 11, 2015
Kulpreet
IE
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was our first time in Sofitel Mumbai , we liked a lot and recommend to family and friends
Genuine Hotels.com guest review
3 night family trip Apr 3, 2015
faisal
IE
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel, service was perfect
Genuine Hotels.com guest review
1 night business trip Apr 30, 2015
Vincent
IN
5.0 / 5Outstanding
"Fabulous hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed for 2 nights. The hotel us fabulous. The rooms are very nicely decorated and the service is outstanding. I very much liked the breakfast.
Genuine Hotels.com guest review
1 night business trip Mar 3, 2015
A Traveler
AS
5.0 / 5Outstanding
"Perfect Hotel for Love Birds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed before in Sofitel, but this time was more special as I was with my better half. We took the special club lounge deal and were pampered like crazy. The hotel check-in process was smooth, even thought the hotel was fully booked. The room is perfect size and looks very modern. Great facilities and service. The club lounge on the 14th floor is a perfect deal that serves you salads, snacks, tea/coffee, cocktails and more through the day. The breakfast buffet is to die for. Will come back soon :) Keep up the good service.
Genuine Hotels.com guest review
1 night romance trip Feb 19, 2015
A Traveler
IN
5.0 / 5Outstanding
"Short trip to mumbai"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great hotel....though in the business district, it's some 40minutes away from the main tourist spot...the gateway. Cannot fault the service, the quality of the rooms, somewhat boutique.
Genuine Hotels.com guest review
2 night trip with friends Feb 14, 2015
Minesh
GB
5.0 / 5Outstanding
"Simply Magnifique"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
In short it was Magnifique !!!!
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
ROHAN
IN
5.0 / 5Outstanding
"Welcome retreat!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great hotel to help wind down after a hectic day exploring. You wouldn't think you were in the middle of Mumbai when chilling by the pool. Very little to explore around the immediate vicinity of the BKC area but its only a short cab ride which can be request from the concierge at a moments notice. Great food!
Genuine Hotels.com guest review
5 night trip Jan 1, 2015
A Traveler
GB
5.0 / 5Outstanding
"best hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wonderful 4 night stay. We were treated like royalty. Highly recommended!
Genuine Hotels.com guest review
4 night romance trip Dec 27, 2014
Ioana
CA
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was excellent
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
Sarfaraz
IN
5.0 / 5Outstanding
"It was just like home"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent
Genuine Hotels.com guest review
5 night family trip Dec 24, 2014
Piyush
IN
5.0 / 5Outstanding
"Holiday ❤️❤️"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing stay... Third year in a row.. No complains ..❤️❤️
Genuine Hotels.com guest review
4 night family trip Dec 26, 2014
Mrs T
GB
5.0 / 5Outstanding
"Good Hotel, Recommend It"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Liked the location, service attitude of the staff, food and overall feel of the hotel
Genuine Hotels.com guest review
1 night business trip Dec 14, 2014
GHANSHYAM SINGH
IN
5.0 / 5Outstanding
"Top class service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The staff at this hotel are exceptional, we stay here regularly and cannot beat the service, they are so welcoming and nothing is too much trouble
Genuine Hotels.com guest review
5 night business trip Nov 23, 2014
Katherine
GB
5.0 / 5Outstanding
"Weekend break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beautiful contemporary hotel, very comfortable and amazing hospitality.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
A Traveler
GB
3.0 / 5Good
"Great hotel - Bad location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
I was seduced to book by an attractive rate for a to rated hotel. I was prepared to travel a little further from the airport in compensation. However the experience has taught me that future stays will be in the traditional airport hotel area. Further, possibly due to proximity of a river, the smell outside this hotel is very bad. Worse than the typical Mumbai odour, and there in nothing in the immediate environs. Everything inside the hotel is excellent and in isolation, excellent value. But the location means I will not return.
Genuine Hotels.com guest review
1 night business trip Nov 24, 2014
John
GB
5.0 / 5Outstanding
"Great trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel
Genuine Hotels.com guest review
4 night business trip Oct 26, 2014
Jeffrey
CA
5.0 / 5Outstanding
"EXTRAORDINARY...SUPERB...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ONE OF THE BEST HOTEL IN THE MUMBAI,,I LOVE IT. I WILL STAY AGAIN & AGAIN THIS HOTEL.VERY CLOSE TO USA VISA OFFICE.THERE IS NO NEGATIVE POINT FOR THIS HOTEL...SUPERB..EXTRAORDINARY.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
SHAH
IN
5.0 / 5Outstanding
"fantastic service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
raj
GB
4.0 / 5Excellent
"Near International Airport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Only downside was the over friendliness of staff which is a cultural thing Our driver from the hotel took us to expensive shops during our tour of the city. These were unwanted
Genuine Expedia guest review
Other trip Aug 29, 2014
Matthew
AU
5.0 / 5Outstanding
"great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed here for 6 nights for business. The high point for me was definitely the service: nothing was too much to ask, and I was grateful to have assistance with various things during my stay (including a request for a doctor, which was so efficiently dealt with - the hotel producing a doctor in 30 mins, for a very small cost, and the concierge then doing a pharmacy run for no cost immediately thereafter). The only two, very minor, downsides for me were the loud music in common areas, and the very frequent requests I got from staff during the final 24 hours for a review to be posted about my stay. Still, the staff are certainly deserving of a wonderful review, as they are excellent.
Genuine Hotels.com guest review
6 night business trip Aug 20, 2014
A Traveler
GB
5.0 / 5Outstanding
"Sofitel BKC Experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We had a lovely stay over a weekend. The hotel facilities are excellent and buffet breakfast was also good.
Genuine Expedia guest review
Other trip Jul 15, 2014
Nikhil
GB
4.0 / 5Excellent
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent
Genuine Hotels.com guest review
4 night business trip Jun 29, 2014
samuele
IL
3.0 / 5Good
"Ok"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I only stayed for two nights,so I could'nt be bothered to report problems with room.Too little time for complaining.
Genuine Expedia guest review
Other trip Jun 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
This is a lovely hotel with excellent service and grounds. Unfortunately the hotel is far away from city center / msin tourist attractions (45 minutes by car).
Genuine Hotels.com guest review
3 night business trip Jun 20, 2014
A Traveler
IN
5.0 / 5Outstanding
"Excellent hotel - hard to fault"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Pretty much the perfect hotel - worth upgrading to club room as this includes free drinks between 6 -8 pm
Genuine Hotels.com guest review
6 night business trip May 25, 2014
Ian
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
A very modern, clean and architecturally interesting property. Excellent food and services. Location is convenient for shopping, but less convenient for on foot sightseeing.
Genuine Hotels.com guest review
2 night trip Apr 29, 2014
A Traveler
CA
5.0 / 5Outstanding
"my stay at sofitel."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a pleasant stay at the sofitel but the pool was quite small and crowded the food and the staff were excellent. I will visit again and do recmend .
Genuine Hotels.com guest review
1 night family trip Apr 19, 2014
hans sisodia
GB
5.0 / 5Outstanding
"Nice new modern hotel in quite area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Decided to choose this hotel instead of other more familiar ones used in past. Was very happy with the hotel and my stay there and would stay again. Good food options too only downside is that there is not much else nearby but short cab journey close by to Bandra.
Genuine Expedia guest review
Other trip Apr 22, 2014
Nixi
GB
5.0 / 5Outstanding
"Brilliant hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful experience, modern clean hotel with great staff and the execute rooms where excellent. The price is reasonable. The only downside is that's it's slightly away from the main area of mumbai
Genuine Expedia guest review
Other trip Apr 19, 2014
suri
GB
5.0 / 5Outstanding
"worth to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
good ambience, helpful staff Pondicherry cafe breakfast is good.
Genuine Expedia guest review
Other trip Apr 19, 2014
A Traveler
GB
5.0 / 5Outstanding
"Amazing room and impeccable service!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room is exactly as what is shown in photos. The level of service is impeccable.
Genuine Hotels.com guest review
1 night trip Mar 19, 2014
A Traveler
SG
3.0 / 5Good
"Misses the mark"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
A good experience overall, but the food leaves much to be desired, there was nothing which stood out and one would expect there to be that outstanding quality/quantity for wallet boring prices. Also the coffee machine was subpar.
Genuine Expedia guest review
Other trip Mar 22, 2014
Vivek
GB
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
excellent
Genuine Hotels.com guest review
2 night trip Feb 22, 2014
A Traveler
AU
5.0 / 5Outstanding
"Wonderful hotel to relax on way in or out of India"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have now stayed here three times at the end of trips to the Indian interior. It's a great place to relax and unwind before getting on a plane and going home, or after a long trip from overseas at the beginning of a trip to India, Convenient to airport, very friendly and helpful staff, bery well appointed rooms and good food.
Genuine Expedia guest review
Other trip Feb 26, 2014
Malcolm
GB
5.0 / 5Outstanding
"Outstanding Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I found the hotel to be excellent in terms of quality of service, the professionalism of the staff and the quality of the rooms. A gem of a hotel in a great location.
Genuine Hotels.com guest review
3 night trip Feb 11, 2014
Richard
GB
5.0 / 5Outstanding
"location * 3"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ideal for biuzness trip
Genuine Hotels.com guest review
4 night business trip Feb 9, 2014
samuelle
IL
5.0 / 5Outstanding
"Lovely weekend!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is gorgeous and spotlessly clean. The design is interesting and modern. The gym was wonderful. The food was fantastic and the service prompt and attentive. We were in town for a wedding and one of the staff was able to help me drape my sari (I'm not Indian ;) ) I would HIGHLY recommend this hotel!
Genuine Hotels.com guest review
3 night trip Jan 31, 2014
Amanda
IN
5.0 / 5Outstanding
"patti's india trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
as goos as it gets this is by far the best hotel I have stayed in whilst in India and I would recommend highly any traveller who wants to be located away from the main tourist area to stay here first when visting Mumbai. This is my third trip to the country so when I come across such brilliant service and ciustomer care you have to make sure other people know..............Thank you Hotels.com for once the rating does not say enough just how good Sofitel BKC is .......................a must stay for anyone visiting Mumbai
Genuine Hotels.com guest review
2 night business trip Jan 31, 2014
patruski
GB
5.0 / 5Outstanding
"It was my first night after marriage"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room ambience was superb and even the staff as well. The food was soo delicious i m gonna go back again...
Genuine Expedia guest review
Other trip Feb 3, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A new, well mantained , fancy hotel. Well worth the money! The only down side in location if one is interested in exploring the city. It is appromixatly 30 min drive from the main tourist attractions.
Genuine Hotels.com guest review
2 night business trip Jan 25, 2014
Ehud
IL
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews