"The Best Hotel In India-Maybe the World!!!!"
Service, service, service. Great hotel, great people, great rooms fabulous buffet both morning and night. Excellent workout equipment.The hotel just opened in August. In a newer area in Mumbai. Happy hour is offered daily from 7 to 9 and includes a VERY nice pastry/sandwich/salad bar with 50% off when you take it to your room. I would stay here whenever […] I am in Mumbai. Stay there while their rates are still low. Read moreGenuine Hotels.com guest review
The hotel is brand new, the staff is super attentive and helpful. Great value and beautiful high-end place to stay.Genuine Expedia guest review
"Great hotel - a few minor hiccups handled v. well"
Pro's - Brand new room, fixtures are new and showers and bathtub are super nice. bedding is very good quality and the work area on the desk are large, so great to spread out and work. The staff is super nice and friendly - i genuinely felt like they were making sure i had a comfortable stay. The gym is nice - a little sparse on equipment as they like […] the new technogym wire system. The restaurant gyran has good food - albeit pretty pricey. If you have business in BKC area, this is the place to stay. The pool area is nice and very clean. I like the decor - sort of a modern floral pattern. Its about 15 minutes from the airport and security is pretty good. Toiletries are l'occitane and the illy espresso machines in the room are super nice. Best of all FREE WIFI!!! con's - the airport pick up is a rip off - almost 40 bucks US. I took a pre-paid AC cab for 10 bucks. While i was there, the hot water on floors 9 and above went out. They were trying to fix it, but to the hotel's credit, they offered me another room to shower and change in. I am not sure this would be an option if the hotel were full, but i definitely appreciated the fact that the management made every effort to make sure that i was able to shower and be ready on time. Breakfast is super pricey at 25 bucks by Mumbai standard - but its pretty good. I was not able to find a breakfast inclusive rate on the website. There is nothing to do in the area after hours - completely dead at night - though this will change soon. Read moreGenuine Expedia guest review
Bad service, General Manager of the hotel rude, Food is not tasty, very unorganized stuff.Genuine Expedia guest review
Great hotel to help wind down after a hectic day exploring. You wouldn't think you were in the middle of Mumbai when chilling by the pool. Very little to explore around the immediate vicinity of the BKC area but its only a short cab ride which can be request from the concierge at a moments notice. Great food!Genuine Hotels.com guest review
Wonderful 4 night stay. We were treated like royalty. Highly recommended!Genuine Hotels.com guest review
it was excellentGenuine Hotels.com guest review
"It was just like home"
ExcellentGenuine Hotels.com guest review
Amazing stay... Third year in a row.. No complains ..❤️❤️Genuine Hotels.com guest review
"Good Hotel, Recommend It"
Liked the location, service attitude of the staff, food and overall feel of the hotelGenuine Hotels.com guest review
"Top class service"
The staff at this hotel are exceptional, we stay here regularly and cannot beat the service, they are so welcoming and nothing is too much troubleGenuine Hotels.com guest review
Beautiful contemporary hotel, very comfortable and amazing hospitality.Genuine Hotels.com guest review
"Great hotel - Bad location"
I was seduced to book by an attractive rate for a to rated hotel. I was prepared to travel a little further from the airport in compensation. However the experience has taught me that future stays will be in the traditional airport hotel area. Further, possibly due to proximity of a river, the smell outside this hotel is very bad. Worse than the typical […] Mumbai odour, and there in nothing in the immediate environs. Everything inside the hotel is excellent and in isolation, excellent value. But the location means I will not return. Read moreGenuine Hotels.com guest review
Great hotelGenuine Hotels.com guest review
ONE OF THE BEST HOTEL IN THE MUMBAI,,I LOVE IT. I WILL STAY AGAIN & AGAIN THIS HOTEL.VERY CLOSE TO USA VISA OFFICE.THERE IS NO NEGATIVE POINT FOR THIS HOTEL...SUPERB..EXTRAORDINARY.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
"Near International Airport"
Only downside was the over friendliness of staff which is a cultural thing Our driver from the hotel took us to expensive shops during our tour of the city. These were unwantedGenuine Expedia guest review
I stayed here for 6 nights for business. The high point for me was definitely the service: nothing was too much to ask, and I was grateful to have assistance with various things during my stay (including a request for a doctor, which was so efficiently dealt with - the hotel producing a doctor in 30 mins, for a very small cost, and the concierge then […] doing a pharmacy run for no cost immediately thereafter). The only two, very minor, downsides for me were the loud music in common areas, and the very frequent requests I got from staff during the final 24 hours for a review to be posted about my stay. Still, the staff are certainly deserving of a wonderful review, as they are excellent. Read moreGenuine Hotels.com guest review
"Sofitel BKC Experience"
We had a lovely stay over a weekend. The hotel facilities are excellent and buffet breakfast was also good.Genuine Expedia guest review
excellentGenuine Hotels.com guest review
I only stayed for two nights,so I could'nt be bothered to report problems with room.Too little time for complaining.Genuine Expedia guest review
This is a lovely hotel with excellent service and grounds. Unfortunately the hotel is far away from city center / msin tourist attractions (45 minutes by car).Genuine Hotels.com guest review
"Excellent hotel - hard to fault"
Pretty much the perfect hotel - worth upgrading to club room as this includes free drinks between 6 -8 pmGenuine Hotels.com guest review
A very modern, clean and architecturally interesting property. Excellent food and services. Location is convenient for shopping, but less convenient for on foot sightseeing.Genuine Hotels.com guest review
"my stay at sofitel."
I had a pleasant stay at the sofitel but the pool was quite small and crowded the food and the staff were excellent. I will visit again and do recmend .Genuine Hotels.com guest review
"Nice new modern hotel in quite area"
Decided to choose this hotel instead of other more familiar ones used in past. Was very happy with the hotel and my stay there and would stay again. Good food options too only downside is that there is not much else nearby but short cab journey close by to Bandra.Genuine Expedia guest review
Wonderful experience, modern clean hotel with great staff and the execute rooms where excellent. The price is reasonable. The only downside is that's it's slightly away from the main area of mumbaiGenuine Expedia guest review
"worth to stay"
good ambience, helpful staff Pondicherry cafe breakfast is good.Genuine Expedia guest review
"Amazing room and impeccable service!"
The room is exactly as what is shown in photos. The level of service is impeccable.Genuine Hotels.com guest review
"Misses the mark"
A good experience overall, but the food leaves much to be desired, there was nothing which stood out and one would expect there to be that outstanding quality/quantity for wallet boring prices. Also the coffee machine was subpar.Genuine Expedia guest review
excellentGenuine Hotels.com guest review
"Wonderful hotel to relax on way in or out of India"
We have now stayed here three times at the end of trips to the Indian interior. It's a great place to relax and unwind before getting on a plane and going home, or after a long trip from overseas at the beginning of a trip to India, Convenient to airport, very friendly and helpful staff, bery well appointed rooms and good food.Genuine Expedia guest review
I found the hotel to be excellent in terms of quality of service, the professionalism of the staff and the quality of the rooms. A gem of a hotel in a great location.Genuine Hotels.com guest review
"location * 3"
ideal for biuzness tripGenuine Hotels.com guest review
The hotel is gorgeous and spotlessly clean. The design is interesting and modern. The gym was wonderful. The food was fantastic and the service prompt and attentive. We were in town for a wedding and one of the staff was able to help me drape my sari (I'm not Indian ;) ) I would HIGHLY recommend this hotel!Genuine Hotels.com guest review
"patti's india trip"
as goos as it gets this is by far the best hotel I have stayed in whilst in India and I would recommend highly any traveller who wants to be located away from the main tourist area to stay here first when visting Mumbai. This is my third trip to the country so when I come across such brilliant service and ciustomer care you have to make sure other people […] know..............Thank you Hotels.com for once the rating does not say enough just how good Sofitel BKC is .......................a must stay for anyone visiting Mumbai Read moreGenuine Hotels.com guest review
"It was my first night after marriage"
The room ambience was superb and even the staff as well. The food was soo delicious i m gonna go back again...Genuine Expedia guest review
A new, well mantained , fancy hotel. Well worth the money! The only down side in location if one is interested in exploring the city. It is appromixatly 30 min drive from the main tourist attractions.Genuine Hotels.com guest review
Very inexperienced staff-poorly trained. Cannot get anything right. Poor management. I stayed with my family for 5 nights. Every day, I had nothing but inconvenience!Genuine Expedia guest review
This was a lovely hotel. The staff and service were faultless. The only downside was that nothing was within walkable distance as the hotel is situated in a business area.Genuine Hotels.com guest review
it was an a great stay with my wife and my son and enjoyed a good holiday with all comforts and i appreciate the personal care of hotel managementGenuine Hotels.com guest review
We would visit again, a very good experience and the staff a very courteous and room were very good xxGenuine Hotels.com guest review
"stylish hotel in business district"
we chose the Sofitel for a day stopover in Mumbai before a late night flight. had a great experience - upgraded to club millesime which was good value, including breakfast, afternoon tea and a cocktail buffet. The hotel was an oasis from the bustle and dust of Mumbai and I had a massage and facial in the elegant spa before the flight. The pool is lovely […] with sunloungers and thick towels although noisy as the hotel is surrounded by building work at present. Easy distance from airport and shopping mall. Read moreGenuine Expedia guest review
Overall an excellent hotel with great service although the food & beverage prices are extremely high with at least 4 hidden taxes not mentioned on the price list which can alter the final bill dramatically, something to watch out for.Genuine Hotels.com guest review
Our stay was great ! Attention of details by the employees made our stay memorable!Genuine Hotels.com guest review
"room, beds comfort and location very very good"
Stay was very comfortable but in all the books b'fast should be included - an important featureGenuine Hotels.com guest review
"Close to juju bridge film city homes shopping"
Most comfortable excellent service outstanding food a must stay in mumbai very safe and millenium club at the hotel second to non Staff very helpful price is right. Close to the airport about 25 minutes drive. Enjoyed our stay it is a five star hotelGenuine Hotels.com guest review
"LOVED THE SOFITEL"
best hotel by far on our recent India trip, everything was delightful and the rooms totally amazing room rate did not include breakfast, but there is an amazing bakery in the lobby area that does great coffee, muffins and pastries so we did not bother paying the 1200 rupees for the buffet breakfast cannot praise this hotel enough - brilliant service, […] great rooms and free wi-fi Read moreGenuine Expedia guest review
Spent my first wedding night at the hotel. Excellent arrangements and fantastic ambience. Simply perfect.Genuine Hotels.com guest review
Absolutely fantastic service. On my way to the airport i remembered i left one of my luggage piece in the room the staff responded quickly and delivered my luggage to the airport in time. We cannot fault this hotel at all and hope to have a chance to stay there again.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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