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"Good"Reviewed by a Hotels.com guest on May 5, 2012
Good value for money, good accommodation
"Our Favorite Place to Stay in T.O."Reviewed by a Hotels.com guest on May 4, 2012
Our room had two minor issues which we reported at checkout. (Refrigerator did not work well due to broken seal on door and toilet needed a little tightening) I will trust the hotel will address these maintenance issues. The suite was clean, comfortable and pleasing for our stay. This is always our first choice of accommodations, so much better than a standard room. The Hotel has simple elegance and a top rate, friendly and efficient staff.
"An excellent hotel"Reviewed by a Hotels.com guest on May 4, 2012
The staff were courteous and helpful. The room was bright, clean and comfortable. Breakfast was excellent value. An enjoyable stay all round.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Location.
Situated in the heart of Markham, Monte Carlo Inn & Suites Downtown Markham is close to Pacific Mall. Additional area attractions include Scarborough Town Centre and Toronto Centre for the Arts.
Hotel Features.
Monte Carlo Inn & Suites Downtown Markham has an indoor pool and a fitness facility. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center, a meeting/conference room, and a technology helpdesk. Dining options at this business-friendly hotel include a restaurant, a bar/lounge, and a snack bar/deli. A complimentary breakfast is available. The staff can arrange tour/ticket assistance, wedding services, and event catering. Additional amenities at this Beaux Arts property include multilingual staff, laundry facilities, and a picnic area. Guest parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). This is a smoke-free property.
Guestrooms.
Rooms have city or courtyard views. The 134 air-conditioned guestrooms at Monte Carlo Inn & Suites Downtown Markham include iPod docking stations and safes. Beds have pillowtop mattresses, triple sheeting, down comforters, and down blankets. Complimentary wireless and wired high-speed Internet access is provided. Rooms are equipped with LCD televisions with premium digital channels, pay movies, and TV Internet access (surcharge). All accommodations provide desks, complimentary newspapers, and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, designer toiletries, hair dryers, and complimentary toiletries.
All units feature microwaves, refrigerators, and coffee/tea makers. Additional amenities include irons/ironing boards and windows that open. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The following facilities are closed until further notice:
This information supersedes all other information in this property's description that relates to these amenities.
A complimentary breakfast is served in the restaurant between 6 AM and 10 AM.
Menaggio Ristorante - This restaurant serves breakfast, lunch, dinner, and weekend brunch. Guests can enjoy drinks at the bar. A children's menu is available. Afternoon tea is offered. Some meals may not be served daily.
Room service is available.
Recreational amenities at the hotel include an indoor pool and a fitness facility.
Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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"brand new hotel at a great price"
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"Poor Customer Experience"
I just recently stayed at this hotel. My shower curtain rod came crashing down on me twice...could not be fixed by front desk staff. They moved us to the room next door. The room reeked of previous smoker...contacted front desk of problem....got moved again for 2nd time disturbing my whole evening. After requesting late check out....employee calls & […] wakes me up. I communicated issues to front desk at check out time...no notes on the account. I provided my personal info for them to give to manager to contact me.....as of yet no contact. This is the 2nd time I have been provided with a room that smelled of smoke. I was totally dissatisfied at the lack of accountability by the hotel. I will not be staying here in the future and would not recommend this hotel. Read more
Location is great. Close to everything but it's a little drive to downtown Toronto, but if you have no business going downtown Monte Carlo is a good place to stay. It's pretty close to everything. Malls, shops, restaurants, great Chinese restaurants in the area. The only thing that I'm not happy about is the restaurant/bar inside the hotel. I have invited […] my family to come over for drinks and bar foods and we were not happy at all with our drinks. We ordered martinis, apple martini is just ok, i ordered a dirty martini and it taste like apple, i think he used the same shaker he used for apple martini, oh and the chocolate martini, it was a big disappointment, it was served clear, everyone that drinks a chocolate martini knows how it looked like, you can even google it and it will tell and show you exactly how it look and taste like. We had to say something to our server and i guess she told the bar tender/manager about it, he came to our table and asked us "what is the problem with your drinks?", instead of "i heard you are not happy with the drinks I made, can I make it the way you wanted it", so we felt that we have offended him thou we did tell him what we were expecting but he only said, "this is how we make it here and every place does it differently" then he walked away. And I do understand that yes every place makes it differently, but i don't need the attitude. But we wanted our little get together so when the server came back we told her that if for any reason we have offended her bar tender/manager, that was not our intention and we just decided to get beers for our second round of drinks. That's not the end of it he came back to our table and said again with an atittude "oh, no you did not offend me at all" and walked away again. We were like "OK...." if we did not order bar food that is not served yet, we would have just left. Now, talking about bar food... please do not get their chicken wings, i think there were 6 pieces or 8 the most and they charge $ Read more
"Brand new and fabulous"
This was a great hotel, I was trying something new because the people I was visiting had a poor experience with Monte Carlos a few years ago. This was a brand new property and everything about it was great. The only small niggles were the location was a little tough to get to (can't drive up to the front desk), the pool was closed, and the room was […] a smidge small. On the plus side it was a very deep awesome tub, big tv, spotloss brand new property. The breakfast was good as well. Overall a great experience, will stay again! Read more
"Wonderful"
Great Hotel. Brand new. Super clean. Looks more luxurious than it costs. Friendly staff. Free parking. Free breakfast (yummy). Free wifi. Had dinner downstairs, penne was GREAT! It came up when I searched for Toronto hotel but it is a good 20-30 minute drive to downtown Toronto tourist areas. Quiet area. Lots of AUTHENTIC chinese/vietnamese/thai restaurants […] close by. Only complaint was the linens had a strong smell of bleach which eventually faded and to be honest, I was comforted knowing they were clean. Overall, enjoyed our stay. Read more
"Monte Carlo, Markham, Ont"
Included breakfast was not that good and not many options unless you order from the menu and pay for it.
"Great stay"
It was so comfortable and relaxing! Good price as well.
"Monte Carlo Inn in Markham"
Great place to stay. Need to provide more amenities though. Good to have smoking rooms as well.
"Monte Carlo Inn and Suites, New and Fresh"
New property. Reasonable restaurant. Good rooms. Towels are average and you will need to call for more if you require more than 2 but they will accomadate. Very good staff. Easy parking. Nice indoor pool.
"Very pleased...second stay in 2 months"
Free breakfast was quite good.
"Monte carlo inn - service cold"
The rooms were comfortable but small. The sheets were not changed daily and item went missing from my room. Front desk service friendly but house cleaning staff did not respond to a simple greeting. I felt invisible. Todate hotel management have not called regarding missing items from my room. I would recommend that hotel put safes in room.
"Nice Hotel and good value."
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"Monte Carlo Markham"
This was the second time we stayed in this hotel. We were pleased with our room's cleanliness. The proximity to excellent chinese restaurants was another reason why we picked this hotel. The only complain was the blanket which is a stiff bed cover doubled as a blanket separated by a thin linen sheet.
"Great new complex"
New and nice. Friendly
The hotel is nice and clean.
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very nice, brand new hotel
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"Very nice for the price"
I was traveling from the States to Toronto for some meetings and decided to stay at the Monte Carlo based on the positive reviews. The only negative was the time it took to get to downtown Toronto from the hotel, as rush hour traffic is intense. (Just a word of warning to other Toronto-bound travelers.) The lobby and rooms are much nicer than you would […] expect from outside appearances. Clean, quiet, and up-to-date, and Wi-Fi worked great. I would highly recommend to other travelers -- just be sure to allow plenty of time if traveling to Toronto! Read more
"Great location at a great price"
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"2nd stay"
This was my second stay at this hotel. The 1st experience was great. The 2nd one had only 1 issue. For some reason the air conditioning unit in the room was extremely noisy. I did not have this problem with the 1st room I had gotten on my previous stay. this is a new hotel, so I found it odd that only a few months after its beginning, the equipments […] are already defective... Overall the rooms are extremely clean and comfortable, so I would stay here again. Read more
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"its all good"
was too busy to try the restarant, but it look very very nice,,and the pool was not opened,,,seemed to have some problems I guess,,but other than that,,the hotel was great.
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"Great Location - WONDERFUL STAFF - Near Bus Stops"
This hotel was wonderful! The staff was very cheerful and friendly at all times - day and night. They looked up multiple driving directions for us, addresses and even bus routes to get us where we needed to be. They knew about all local attractions and had maps of the downtown Toronto area on hand. Our room was fairly typical in amenities: nice bed, […] small desk & chair, two basic sitting chairs, flat screen TV and nice bathroom. We opted for the basic room since we knew we wouldn't be in it much, but the options for fancier rooms were certainly available! The free wi-fi and continental breakfast were perks as well! The hotel has a nice restaurant on-site and even offers room service with no extra charge from the restaurant menu! In a nut-shell: FREE WI FI CONTINENTAL BREAKFAST - fairly basic, but friendly staff and warm plates in the morning with just enough options to fill up an empty stomach was worth it GREAT, FRIENDLY STAFF - always helpful CLEAN Hotel/Rooms VERY QUIET NICE LOCATION - Located about a 15 minute drive to a parking area for the metro; about a 5 minute walk from a bus stop; only 20 minutes from the Toronto Zoo RESTAURANTS NEAR-BY - If you are on a budget, like us, this was a perk. About a 5-10 minute drive from food places (or less). You could also use the buses to get to food - might even be able to walk. ACCESSIBLE BY PUBLIC TRANSPORTATION - You might have to walk about 5 minutes from the bus stop - but you could travel anywhere without a car, if needed. POOL: This was still being constructed when we were there (set to be completed the weekend after we left), but there was no loud construction noise and the area looked very nice and clean The biggest impact this hotel had on us during our 9 day stay in Canada (which included 3 total hotels) was the staff. I can't say enough about how friendly and helpful they were to us. We thought we left something in the room after checking out and they had one of the maids go check for us! Couldn't have sta Read more
"brand new hotel"
will come back,
This guest did not leave a comment.
"Monte Carlo Inn & Suites Downtown Markham"
I had an excellent stay. I would definitely stay here again. It's clean and quiet. The staff was very friendly and very pleasant to deal with. I was very....very impressed!
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"Monte Carlo Inn"
Very pleasant experience overall. Facility is virtually brand new. Swimming pool is still under construction. Highly recommended.
This guest did not leave a comment.
"Bad management"
New Hotel. Basically still unter construction. Swimming pool and Gym are not ready. Business center with a n old compter and printer.. if you only need a place to sleep, it's ok. I requested to extend my reservation for one more day, and the front desk agreed to charge the same rate of my original reservation. However, at the end of my original reservation, […] I didn't recieve any bill, but they just disabled my key card. They said they had no record of our extension request. if I still wanted to stay, I had to pay about 30% more. I was so upset and left. Read more
"Next trip. I will be be staying their again."
Brand new Inn. The rooms where very clean. The beds were the best. I got my money.
This guest did not leave a comment.
"Amazing service from all the Staff - Including Mae"
Amazing service from all the Staff - Including Mae!
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"very good hotel, but a bit away from town"
We booked a room with a jacuzzi for a week end treat and were not disappointed. Room was comfortable & very clean, and had all the useful amenities: tea/coffee, microwave, fridge... Hotel was very quiet and parking not an issue, The only minus is the location. We had no knowledge of Toronto's geography when we booked and had not realised the hotel would […] be so far away from the city centre (allow 45 min), so not ideal for visiting, but definitely do-able. Read more
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"Very nice"
New, modern,very good facilities. Very nice people. Very good food at restaurant. A pleasure to stay at.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
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