"Lovely but a bit far from town"
It is a retreat from town. Quite a surprise for Whitby and rather expensive, but very nice. Breakfast was not good.Genuine Hotels.com guest review
"Beautiful grounds but very expensive"
Overall we were very happy here. All the staff were very nice and helpful. They would check on the dog and give him a little walk if wanted. The rooms have a basic feel but all the fixtures and fitting are modern and very clean. Our room had a patio area with sliding doors. It got very hot as there were no opening windows. There is an air con unit but […] you have to use it with the door open for the hose,very much like a tumble dryer hose. It was very noisy and you can't leave the door open with a dog which would have loved to play with the wild rabbits that come to say hello. Service could be slow in the bars and really slow at breakfast. Spa facilities were very pleasant but they allow children in at certain times which for us was a down side. Massages are very good but not a great selection. Grounds are nice for dog walking and as you walk towards whitby there are some stunning views. Breakfasts were nice . The food in the restaurant and bar was nice but limited and very expensive. It is nice quality but I felt it was missing that something special for the cost. If you are on a budget this is not the place. If you have money to burn you will enjoy yourselves. Read moreGenuine Hotels.com guest review
Will definitely be staying again, spotless and clean, very attentive staff all friendly and the food was excellent. Spa facilities very good.Genuine Hotels.com guest review
"A wonderful escape."
Beautiful hotel with an eye for detail. I was in The Keep- wonderful room but a bit soulless in the sitting/bar area. The swimming pool was fabulous although the sauna was too hot and had the potential for burnt feet as floor so hot. Staff were exceptionally helpful. I did find the venting of the cooling system out onto the veranda of my room with access […] to the veranda from all other rooms made me feel vulnerable and it meant the room was open to anyone that wanted to come in via the veranda. Not reassuring especially for a single traveller. Read moreGenuine Hotels.com guest review
Superb. Very friendly, great that they used local people in the hotelGenuine Hotels.com guest review
I absolutely loved my stay at Raithwaite estate, the staff were outstanding, the location was beautiful and the food was excellent, If I had to give any constructive criticism about the suite that I stayed in is that it could do with a womens touch, just needs a few little extra touches and it would be perfect!Genuine Hotels.com guest review
"Wow, what a fantastic place."
Stayed here for a night for our 15th Anniversary, and had the most fantastic relaxing time. The hotel oozes class, set in fantastic settings with an attention to detail unmatched by any i've stayed in either here or in Europe. The service was excellent, and made the trip so much more enjoyable.Genuine Expedia guest review
All aspects of our 2 night stay was excellent.Genuine Hotels.com guest review
"A haven of luxury"
The hotel is situated within a quiet woodland estate with a lake and footpaths to neighbouring areas. There is nothing more uplifting than the gentle sound of birdsong and rustling branches of the surrounding trees. Well, maybe a massage or dip in the jacuzzi! The staff truly spoil you, with no exceptions, from checking in to the restaurant, bar and […] relaxation area. The rooms are split between the main hotel, the Keep, the lake house for a small group and self-catering cottages so you can pick and choose the type of stay you want and nowhere seems too crowded. All have access to the spa's indoor pool, sauna, steam room and jacuzzi. Everywhere is spotless and the furnishings very elegant. The cuisine is delicious, both in the restaurant and at the breakfast in the Keep. The road entrance to the hotel faces the beach and the road offers easy access to neighbouring towns for sightseeing, shopping, sailing, walks Read moreGenuine Expedia guest review
"Could be great..."
We were accommodated in The Keep, down the hill from the main hotel. This wasn't an issue at all. Our room was large and well furnished with a sliding door to our own patio. Unfortunately the patio door lock and chain were both broken giving no method of securing the room. Having reported this to reception we headed out and on coming back several hours […] later we're greeted with a note to contact reception and an awful sewerage smell from our corridor. The manager was very apologetic and we were moved to a room one floor up which was meant to be deluxe. We could tell no difference from our standard room less the disappearance of a bath, though apparently the floor space is slightly bigger. We requested to be moved again to a room with a bath and the slightly flustered manager did oblige. Third time lucky, good room, but the overall experience was a little exhausting and, given the prices charged, I don't think this hotel has got things quite right yet. Read moreGenuine Hotels.com guest review
we enjoyed our stay here. the staff were attentive, the breakfast excellent and the swimming pool/sauna were very good. my only disappointment was there was no view from our 'velux' type window.Genuine Expedia guest review
"Beds too soft/breakfast in bed poor for £35.00"
Overall it was excellent,Simon the concierge was exceptional and very professional.the gardens were beautiful and the spa was great.The breakfast let the trip finish on a bad note for £35.00.We had a very nice lunch and dinner which were expensive but worth the price ,so we were bemused why the breakfast was poor.Genuine Hotels.com guest review
Excellent hotel and very helpful and welcoming staff.Genuine Hotels.com guest review
"Be aware of the Club rooms"
Be aware that most of the Club rooms do not have a bath, and may only have skylight windows (we were told this by the lady on Reception). We weren't aware of this when we booked so were disappointed with our room upon arrival and asked to swap rooms. The lady on reception was really unhelpful and not prepared to make a change as they were fully booked […] (even though not everyone had checked in). I had to ask to see a manager, then waited for 15 mins or so. After a long discussion a manager did manage to find a different room for us, which was perfect. I just wish we hadn't been made to jump through so many hoops and made to feel so embarrassed to get a satisfactory room (we weren't looking for a comp upgrade, just proper windows and a bath!). Also, the table we were given when we went for dinner was awful - right next to the waiters serving and clearing area, so very busy and noisy. There were plenty of other tables available so it seemed strange that we were given this table. We asked to be moved, preferably to the Conservatory, and the waiters happily did this, which made such an improvement to our experience and was lovely. Again, I wish we hadn't had to do this - I would have expected the waiters to pre-empt this at such a nice hotel. The hotel is very nice and the food was amazing (dinner, cocktails, breakfast), and the spa area is pleasant if a little small. Just be careful which room type you book and ask for a table in the Conservatory! Read moreGenuine Expedia guest review
"Quality of Staff"
People make a place the staff were greatGenuine Hotels.com guest review
We visited Whitby on the trail of master navigator Captain James Cook's early days and this hotel was perfectly placed for this. In spacious grounds with ample onsite parking, the hotel is a short drive to Whitby with its eerie abbey and close to Staites where a young Cook worked in the drapery shop. The hotel provided all the comfort needed for a journey […] into history. Read moreGenuine Expedia guest review
I booked this hotel as a surprise romantic wknd for my wife as she has never had a real break away from our twin boys, & this place looked & sounded amazing. Whitby is also a really lovely place to go & visit so when we did arrive on the Friday in the downpour of rain. We were treated like royalty from the moment we got there. They showed us to our […] room, offered to help bring our bags in from our car & generally made us feel welcome. The food was first class with the portions not to big & not to small & all the staff are very welcoming & easy to get on with. My wife has coeliac disease which was not a problem at this hotel as they catered for her every needs. I booked a standard club room & after leaving a message asking if we could have a view of the grounds as this was a surprise for my wife, found that the hotel had very generously upgraded us (complimentary) to a executive room free of charge. The decor was brilliant and the part of the hotel we stayed in was only 4 months old. Generally speaking we had an amazing stay the hotel staff, food, leisure facilities and rooms are faultless & I would recommend this place to anyone. Read moreGenuine Hotels.com guest review
Perfect place to relax and unwindGenuine Hotels.com guest review
"Great place for a romantic break"
Stayed here last year and it was excellent. This time it was just as good, fantastic staff, a wonderful place to stayGenuine Hotels.com guest review
"Great service, fab food!"
Had a nice stop over, lovely surroundings, great food and polite and pleasant staff. Our only fault was the rooms wernt as clean as they could of been, bit dusty and cobwebsGenuine Hotels.com guest review
Lovely hotel, new, immaculately clean, great amenities, our room was the same except absolutely boiling hot!! A mobile air con unit was provided but the patio door had to be open for the extractor pipe. I had to leave the unit on and the patio door open all night, I didn't sleep a wink with the noise and worry that some one was going to get in as our […] room was on the ground floor and looked over woodland. The following morning I asked to be moved, I was upgraded at no extra charge and was very happy with the service. Food was lovely in the restauraunt, the cooked breakfast was average. Read moreGenuine Hotels.com guest review
Beautiful hotel. We stayed at Raithwaite as a last getaway before our first child is born. A relaxing stay with excellent service.Genuine Hotels.com guest review
"Doesn't live up to expectations"
Nice hotel but overpriced for the service you get. I have stayed in a lot better for a lot less £500 for 2 nights and they forgot to make our room up on the second day I had to go to reception at 18:00 to ask for it doing. If you pay a high price you expect high service. Plenty more fish in the sea to try so I won't be rushing back.Genuine Hotels.com guest review
"Hot rooms and no air con!"
The breakfast was fantastic but expensive. Food in the bar was also excellent but the service a little slow. The hotel is quite beautiful in terms of setting and room decor but (and this is a big but) the room was hot and airless. With only a small window and no air conditioning, this was very uncomfortable. Overall we were left feeling disappointe […] d. Read moreGenuine Hotels.com guest review
Fantastic and can't wait to come back but will have to save up. Loved it and thank youGenuine Hotels.com guest review
"Lacks the "wow" factor"
Very friendly and knowledgable staff,The room was very well decorated but lacked functionality, for instance difficult to watch television lying in bed, nowhere to stand toiletries in the bathroom.Our room was on the 3rd floor and we only had Velux windows so we had absolutely no view and when it rained we had to close them.The food was good but lacked […] that "wow" factor. However the breakfast buffet was one of the best I've had in the UK Read moreGenuine Hotels.com guest review
Overall an excellent experience from A to Z. staff at all levels and ages were courtious and helpful in every regard concerning our comfort and needs. Food and Breakfast were 1st class. very impressed and will certainly visit again you can be sure of that!!!Genuine Hotels.com guest review
"Must stay here."
This is a lovely well kept hotel. We found our weekend there very relaxing.Genuine Hotels.com guest review
A great stay at a lovely hotel with excellent facilities. Staff were all very helpful and pleasant. Quality rooms to a very high standard and would definitely return againGenuine Hotels.com guest review
"Perfect position minutes from Whitby"
Great staff. Poor mobile phone reception is the only minus.Genuine Hotels.com guest review
"Situated between Whitby & Sandsend"
The hotel was Fabulous, excellent spa facilities, friendly staff, breakfast was very good with plenty of choices.All set in beautiful surroundings. Within walking distance of both Whitby and Sandsend, £6 taxi into Whitby for night out. Highly recommended.Genuine Hotels.com guest review
Would highly recommend this hotel. On arrival we were upgraded to an Executive room with was lovely. The pool & sauna/stream room were excellent. Breakfast was delicious - brilliant quality produce. Will be stopping again.Genuine Hotels.com guest review
"high class luxury stay"
escellent hotel and spa. Rooms very comfortable and clean. Spa facilities superb. Staff all very friendly and helpful. Restaurant food wonderful.Genuine Hotels.com guest review
"Excellent weekend visit"
Having stayed in various 5star hotels around the world I must say this hotel was fantastic and lived up to expectations. Only complaint is that some staff did more than others which meant service on occasions suffered. Special mention to Sabah in the restaurant who was fantastic.Genuine Hotels.com guest review
The hotel is nothing short of excellent. Very new and spotlessly clean with quality wherever you look. Staff were excellent and very welcoming. A true five star experience and one we would like to repeat in the future.Genuine Hotels.com guest review
"Nice but overpriced"
We had booked a courtyard room which had a small living room and bathroom downstairs and the bedroom upstairs. We weren't advised that the bathroom was downstairs which was inconvenient. Also the welcome message on the tv screen in our room had not been updated and still had the name of the occupant from the night before - just a small detail but when […] claiming to be 5* would have expected this to be right. Food was good but the menu was too limited - basically just steak or fish. All in all a pleasant stay but overpriced and probably won't return - there are hotels as good if not better for less money. Read moreGenuine Hotels.com guest review
Enjoyed stay would go back ..Genuine Hotels.com guest review
Excellent hotel & staffGenuine Hotels.com guest review
"very nice monday to friday break/41st wedding"
Very enjoyable. Definitely stay againGenuine Hotels.com guest review
An absolutely wonderful experience, obviously carefully selected/trained staff and a lovely location. My wife and I are looking forward to our next visit, it is the only place that we would cobsider staying at following our last visit.Genuine Hotels.com guest review
"What a find!"
Having stayed in the. Whitby area many times over the years we have got used to 'average' hotels so it was a great surprise to discover this new hotel which brings true quality and service to the area. The hotel staff were incredibly helpful and the room was top notch. An excellent hotel and definitely one we will be using again - next time with an […] opportunity to try out the spa! Read moreGenuine Hotels.com guest review
hotel comfortable with a friendly staff,m at themoment area spoiled withon going building works which would benefit from a person on traffic dutyH. PriceGenuine Hotels.com guest review
"Perfect relaxing getaway"
Raithwaite retreat has been recently restored to a very high standard. The interior, fixture and fittings are pretty much immaculate throughout. It is situated about 1 mile from Sandend and 2 miles from Whitby. The service was excellent and as it should be and expected for a hotel of this calibre. Overall we would recommend Raithwaite without hesitation […] and we intend to return. Read moreGenuine Hotels.com guest review
"Lovely hotel, some reservations.."
My husband and I stayed at this hotel recently for one night on a B&B basis. It a lovely new hotel in a lovely spot although there is a lot of construction work going on around it. The Club room we had was comfortable but a little on the small size. The pool was lovely but got a bit crowded. It would have been helpful to be told at reception that you […] needed to present yourself to the spa reception in your white robe and slippers! We looked at the restaurant menu, it was quite pricey and the side dishes all £3. The set menu had dishes on that did not appeal to us so we decided to go for a bar meal in the Poachers Bar. The menu stated that the pies would be served with seasonal vegetables We presumed this would include potatoes of some description. The meals arrived with vegetables that were practically raw and inedible! On telling the waiter this he said he would tell the chef but we were not offered any discount on the bar meal. Drinks service was very poor and we were ignored so we left early. Next morning a wonderful breakfast buffet was served but again the service let it down. We had to ask for more coffee and toast. Overall we would stay again but eat in Whitby or Sandssend Read moreGenuine Hotels.com guest review
"rathwaite hall whitbey"
Loved every second we were there couldnt find fault with any thing breakfast to die for cant wait to go again and will be going as soon as possibleGenuine Hotels.com guest review
A stunningly tranquil location yet within easy access (via car) to town centre & beach. If you like walking, there are walks from the hotel through the grounds, to both beach & town - a lovely concept. Quality furnishing & fittings & very helpful staff. All in all, a peaceful escape.Genuine Hotels.com guest review
"Short Stay At Raithwaite Hall"
I booked a short stay at Raithwaite to celebrate my wifes birthday. The rooms are moderrn but with a traditional feel in keeping with the character of the hotel.The grounds are beautiful and the staff friendly and efficient. We chose to eat in the Poachers bar and the staff were very pleasant and the food well presented and fairly priced for the quality […] of the hotel. Breakfast was excellent. We would stay again. Read moreGenuine Hotels.com guest review
Positives:- Very pleasant, well trained staff. Good restaurant. Comfortable bar area. Gorgeous location. Negatives:- Hotel refurbishment lacking in quality. No towel warmer in bathroom, cheap tiles in bathroom, shower over bath, single washbasin. No voile curtains in bedroom. No opaque glass in bathroom. Spa fully booked well before date of stay. No […] handrails in bathroom, swimming pool or jacuzzi. Poor quality furniture in bedroom. Read moreGenuine Hotels.com guest review
"raithwaite hall lovely peace & quiet"
very nice welcome everything we expected nothing too much trouble if you have the money enjoy! only if you want, and expect the best. a very enjoyable stay.Genuine Hotels.com guest review
"Raithwaite Hall Spa Hotel"
Had a lovely time, staff were attentive and polite, lovely hotel and gardensGenuine Hotels.com guest review
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