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"Good Location"Reviewed by a Hotels.com guest on Feb 26, 2013
Very nice staff, good location, clean, confortable beds and nice rooms. I would highly recomend and is walking distance to Opera metro.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"A good night's sleep after a long flight!"Reviewed by a Hotels.com guest on Feb 26, 2013
I was comfortable and welcome after a long long fight and that was wonderful!
"Affordable by European High Price Standards"Reviewed by a Hotels.com guest on Feb 26, 2013
Nice place. Walking distance to metro. If you do not have heavy suitcases then take the metro from Airport instead of cabs. Great spread for Breakfast buffet. We had a suite. Only one bathroom. An extra half bath would be prefect or at least an extra sink (instead of a lot of cupboard space). Friendly and helpful staff.
Reviewed by a Hotels.com guest on Feb 25, 2013
This guest did not leave a comment.
Location.
Situated in the heart of Madrid, Apartments Arenal is within walking distance of Puerta del Sol and Plaza Mayor. Also nearby are Almudena Cathedral and Royal Palace.
Property Features.
Complimentary wireless Internet access is available in public areas.
Guestrooms.
The 21 guestrooms at Apartments Arenal include air conditioning. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with LCD televisions. Housekeeping is offered twice a week.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The front desk is open Monday to Friday from 9 AM - 8 PM, and on weekends and bank holidays from 10 AM - 2:30 PM. Guests arriving outside front desk hours are subject to a surcharge of EUR 40. Guests can contact the property using the number on the reservation confirmation received after booking.
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Rates displayed are for single or double occupancy per room per night based on the number of adults requested. Please note that extra people, children, rollaway beds and incidentals may be subject to additional charges at check-in.
"Great location, very noisy at night"
Great location but very noisy at night. The beds are next to windows that face the street and the nightlife noise kept us awake each night until past 0400 AM. The rooms are tiny but clean. Cheap furniture. Tiny bathroom. I would not book here again unless I planned on staying up late. The staff are friendly and professional. Wifi is spotty.Genuine Hotels.com guest review
"You get what you pay for"
Let me start by saying that apartments arenal was chosen by me and my girlfriends due to it being the most reasonable accommodation in the heart of old town Madrid. In that, I give it full points. A couple of reasons you may not want to stay there include that there are no elevators so if you are carrying heavy luggage, you need to lift it up yourself. […] Secondly, there was no daily room service so each day, I had to look out for the cleaning service at the hallway and ask for more toilet paper as we were 3 in a room. Read moreGenuine Hotels.com guest review
"Great Location! In the Heart of Madrid!!!"
It's an affordable hotel, Clean, room was small but I didnt care because the Location was perfect! It was a bit noisy at night but you can sleep with no problem. The staff was great , its an old building so dont expect a 5-star hotel! its a good deal for the price!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"No elevator"
Good but on 5th floor and no elevatorGenuine Hotels.com guest review
"Great apartments in the heart of Madrid"
Would definitely recommend this apartment/hotel. Great apartments if you want to stay close to all the action of Madrid. The location is terrific for tourists, as it is close to many eateries and many of the tourists sites. Would definitely stay here again, especially since the prices are right and staff are very friendly. Also, great for someone wanting […] something a little bit more like home as all the rooms are apartment style. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"awesome stay"
I came to Madrid with my two classmates (we are all girls) and this was the best place to stay. We felt safe and comfortable leaving our bags in our room. You had to go through 4 doors, each with a different key to get into the room. It was so clean and new feeling. It was really close to most of the main tourist attractions. If I were to return to […] Madrid I would stay in Apartment Arenal. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great place to stay!!"
The apartment was amazing. The balcony overlooked the street with a beautiful view. Beds were comfortable. My only complaint was the other guests were loud. The staff fixed the problem and the rest of the stay was very pleasant. I would definitely stay there again!Genuine Hotels.com guest review
The staff was very friendly but there was some confusion about where to leave the key because we checked out before the office was open. Our apartment was about a block away from the office where you check in, and there was no drop box for the key. We ended up leaving it in the apartment, per one of the employees suggestions. We did not get charged […] an additonal fee for checking out early, which we had anticipated from reading other reviews, and the hotel policy. The apartment was not fancy but it was clean and very roomy. It appeared to be newly furnished with Ikea type furniture. There were 2 bedrooms, 2 bathrooms, and a living room with a fold out sofa; and a kitchen. Plenty of room for the 5 of us. We did not do much cooking, but there were some basic dishes and pans in the kitchen, if you wanted to. Two downsides were that the beds were not very comfortable, and the washing machine did not work, we could only get it to spin, despite numerous attempts to reset it. There was a large drying rack if you want to do laundry. The apartment was in a great location for sight seeing. Just across the street from a terrifc churros and chocolate place, and a few short blocks from the Sol metro stop, Plaza Mayor, and the Palace. We were able to walk around at night (10:00pm) and feel safe. Overall a good deal for the price. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Apartment Arenal"
I would like to rate 5 stars to this hotel, however, they have a very weird policy that you have to pay $20-40europe if you check in/ out later than a range of time they set. i was just 20min late to check in due to my flight delay, and had a hard time to get to the hotel from airport. think its a little bit not fair on this policy. Very convenient […] neighborhood, u can hear the street performer playing Mozart or some classical music in your room. pretty relaxing =) very clean environmnet and look just like the ikea display room. you can leave your luggage in the reception room on your last day after check out, so don't need to carry all the luggage to walk around. just need to pick it up before 8pm. its pretty convenience with this service;) i would recommend this hotel, just make sure you will not be late to check in / out. Read moreGenuine Hotels.com guest review
"A wonderful stay"
So close to the metro and in a lovely pedestrian street in the center of town, we were very comfortable in these apartments. Everything you need and a friendly welcome. We even got an upgrade!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Central to absolutely everything!"
Gobsmacked with the location and quality of accommodation! Note the reception and apartments are separate - don't lugg your luggage around! Best to leave one person with the luggage, whilst the other checks in.Genuine Hotels.com guest review
"Ok..nothing impressive, only plus side is location"
The location is great, cant ask for anything better. The shared bathrooms are kept clean too. But the rooms for 2 are extremely tiny we didnt have any room to move around. Theyre not cleaned everyday either. But thats what you get for a cheap price i guess. Plus theres no lift but many many stairs...not very fun when you have luggages... Also the walls […] are paper thin, you could even hear the noise of plastic bags from the next room!!! Read moreGenuine Hotels.com guest review
great place. friendly and helpful staff, excellent location, fresh and clean rooms. would absolutely stay here again!Genuine Hotels.com guest review
"Apartments Arenal - great location, tiny rooms"
The Arenal apartments are a great location for a Madrid city break, especially if you're young and up for partying! The rooms are small and beds are cosy so if you're sharing, make sure it's with good friends!!Genuine Hotels.com guest review
"Apartments Arenal. Central location"
The apartment we stayed in was clean and comfortable and was very central. A two minute walk from the Sol metro and in easy reach of all the sights. The staff were very friendly and helpful, so would recommend. Great value.Genuine Hotels.com guest review
definately not 4 star...was so dissapointed in outlook and quality of the hotel looks like a hostel ....cheap but never againGenuine Hotels.com guest review
"Apartments Arenal in Madrid"
Hotel was nice, staff was wonderful helping us with our questions, bathrooms and room were very clean and comfortable. Little minus about the noise which can be heard down the streets if people have been partying - but I find this amusing too. The centre area isn't too beautiful which could've affected on my decision to choose another hotel.Genuine Hotels.com guest review
"Great location"
Location of the apartments was great and staff were very helpful and friendly. We had a triple room, which was very basic and very dark. Don't be fouled by description, we did not even had a fridge in our room (we could use fridge outside the room). Overall room was not that great, but location and price made up for this.Genuine Hotels.com guest review
"Arenal Appts."
Great location, good accommodation. Very noisy because it is in a pedestrian zone that never sleeps. I would request a room at the back of the building if i were to stay there againGenuine Hotels.com guest review
et ok værelse til ingen penge. og så ligger det fint. kun een overnatning. ingen problemer.Genuine Hotels.com guest review
"Buena hubicación"
Buena calidadGenuine Hotels.com guest review
"아레날"
솔광장에 위치했으며 전철도 가깝구 주변에 중요관광지 밀집해있어 위치는 최고입니다.Genuine Hotels.com guest review
WiFi didn't work on the top floor.Genuine Hotels.com guest review
"Posizione strategica"
Appartamento molto silenzioso in una via laterale (Calle di Bordadores). Appartamenti ristrutturati a nuovo di recente. Le 2 stanze sono molto ampie, però il bagno assai piccolo. L'appartamento è stato pulito una volta in 6 giorni. Poca fornitura di prodotti da bagno. I ragazzi/e della reception molto gentili e preparati. Wireless purtroppo non ha funzionato. […] Nel complesso molto soddisfatti. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Centrico"
La habitación muy bien pero la insonorizacion de la habitaciones muy mala. se escuchaba todo lo que hacían en las otra habitaciones. el aseo compartido no es de mi agrado.Genuine Hotels.com guest review
"Tæt på centrum & seværdigheder"
Godt tilfreds med opholdet på dette hotel lige i centrum og på gågade. Der er ingen elevator så man får god motion på trapperne. Flinke medarbejdere i receptionen. Gåafstand til alle større seværdigheder. Håndklædeskifte og rengøring efter 3 dage. Microovn og køleskab på gangen. Man kunne både se og lugte der blev gjort rent. Hun kom helt ind i hjø […] rnerne. Read moreGenuine Hotels.com guest review
"Bastante aceptable"
Relación calidad/precio bastante buena. Ubicación excelente, pleno centro. Calle muy ruidosa a todas horas del día y la noche, pero bastante bien aislamiento ventanas. Habitación muy pequeña en cuarto piso sin ascensor, pero con TV y AA funcionando correctamenteGenuine Hotels.com guest review
Realmente excelente lo recomiendo 100 porcientoGenuine Hotels.com guest review
"расположен в самом центре"
Все оказалось гораздо лучше, чем мы предполагали. Номер большой, двухкомнатный, кровати комфортные и полномерные. На кухне есть все необходимое.Единственное неудобство: регистрация находится в 400 метрах от самих апартаментов, а мы были с багажом. Пришлось тащить детей и чемоданы на себе.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Un espace dans Madrid"
Placard à balais très bien localisé - Proche de tout - Un vrai retour à la vie en communauté !Genuine Hotels.com guest review
"Meget centralt, meget lille"
Det var ikke en appartment som ventede os i Madrid, men det mindste værelse jeg nogensinde har sovet i. Der var rent og pænt, og de var ganske flinke til at hjælpe med spørgsmål i receptionen, (og gode til engelsk), men der var kun et fælles køleskab istedet for det køkken vi skulle have haft adgang til. Og så lugtede hele lejligheden af surt rengøringsmiddel, […] så kraftigt at man knap kunne trække vejret. Dog var det ekstremt centralt og nemt at komme frem til. Read moreGenuine Hotels.com guest review
"¡No se lo recomiendo a nadie!"
No llegué a dormir en una minihabitación con un baño compartido con tres habitaciones más, como en una pensión de post guerra. La página web ofrece una información ambigua y claramente insuficiente. En definitiva, engañosa. Un gran decepción y la decisión de no volver jamás.Genuine Hotels.com guest review
"Everything was really good except the WIFI"
The WIFI signal was very poor. Half of our stay it didn't even work...Genuine Hotels.com guest review
"bra läge, centralt"
Rummet var fint, men 2 trappår upp var det jobbigt med all veskor.Det värsta var att de ville ha extra 40 Evro för att man kom 8.30 på kvällen.Det är nämligen så att dem har ingen reception efter 8.00 på kvällen, tycker det är oprofesionell.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Centralt å billigt"
Ingen hiss, små rum & tunna väggar. Annars väldigt bra.Genuine Hotels.com guest review
"ES UN HOSTEL"
PARA OLVIDAR!!! baños diminutos y compartidos, habitación tipo pasillo. Se trata de engañar con la idea que es un departamento. Después de muchos viajes en europa, lo peor. Interrumpí mi estancia.Genuine Hotels.com guest review
"una linda sorpresa"
en realidad al comienzo uno llega un poco reservado al no encontrar un gran letrero en la entrada, luego se da uno cuenta que en realidad es un pequeño hotel, con una pequeña habitacion pero adecuada para lo que uno necesita, solo ir a dormir. La ubicacion fantastica, muy cerca de al estacion SOL y de alli todo cerca. EL baño compartido nunca estuvo […] sucio y el internet siempre activo y en una oportunidad que se cayo la señal la señorita de recepsion hiso lo adecuado para que volviera a funcionar. Todo muy bien, seguro es una buena opcion. Read moreGenuine Hotels.com guest review
"Au coeur de la ville de Madrid"
Nous avions une petite chambre avec salle de bain partagée, au 5ème étage. Ces conditions justifiaient le prix très bas de la nuit. L'emplacement est sinon idéal et la propreté impeccable.Genuine Hotels.com guest review
"yanıltıcı reklam"
odalarda banyo olmadığı sitede belirtilmeliydi.Genuine Hotels.com guest review
"Apartments Arenal, Madrid"
(+) Hotel muy tranquilo, habitación limpia, calle sin ruido, al lado de plaza Mayor. (-) Nada era como lo esperabamos porque ninguna de las habitaciones (6) en nuestra planta tenia baño privado,solo habia uno para mujeres y otro para hombres para compartir entre todos, y no habia "Kitchenette/cocina básica" solo un microondas y una nevera que no corresponde […] para nada a las imagenes que tienen en la pagina web. Por mucho que la habitacion era limpia y la ubicación perfecta no voy a repetir porque me siento engañada, ninguna de las fotos ni los servicios que se supone que se prestan tiene que ver con lo que nos han dado. Por lo menos que pongan fotos y detalles de todos los edificios que tienen y que te puedan tocar! Que pena! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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