All hotels in Madrid, Spain
1 room, 2 adults
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Calle Bordadores, 9, Bajo FMadridMadrid28013Spain, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.5 / 5Good

Score breakdown (from 256 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • WiFi
    Bad internet service
  • Vibe
    Poor vibe
  • Amenities
    Bad amenities
5.0 / 5Outstanding
"Great Location! In the Heart of Madrid!!!"
It's an affordable hotel, Clean, room was small but I didnt care because the Location was perfect! It was a bit noisy at night but you can sleep with no problem. The staff was great , its an old building so dont expect a 5-star hotel! its a good deal for the price!!!
Genuine Hotels.com guest review
5 night trip Apr 25, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Mixed experience."
Much noise from other guests during the Nights, humidity in the bathroom. Great service and surroundings. Short distance to everything.
Genuine Hotels.com guest review
3 night romance trip Apr 2, 2016
lars
IE
1.0 / 5Poor
"Unpleasant experience at all"
This is the poorest room we have even had. The room had a strong unpleasant smell even though we turned on the air-conditioner all the day. We have to open the window all the night but is was very noisy and we just slept for 3 hours that night. Very bad memory!
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2015
MA
GB
4.0 / 5Excellent
"Location, location!"
Great location! In the middle of everything you could possibly need. A quick metro to the Train station as well. There is no cleaning room service. You have to go down to the front desk to ask for more toilet paper. No restaurant service, but there are more than enough options literally just outside the hotel.
Genuine Hotels.com guest review
3 night trip with friends Jul 5, 2015
Jennifer
CA
1.0 / 5Poor
"Sleepless nights in Madrid..."
The people working at service desk were ok, but not 24/7 and was at another location. The hostal location is great and minutes to metro station Sol, one of the most centralized metro station in Madrid. I'd stay there for three nights and I never had a good night sleep. The street was loud even after mid-night, other guests were noisy after mid-night and worse of all, there were people trying to force open the front door of my floor nightly (I saw why they have a solid door and surveillance camera at the front of each floor after my first night of stay). In summary, I do not recommend it to anyone, even thought the location is very convenient to everywhere in Madrid. You can find better around this neighbourhood with this price or you can pay a bit more for peace of mine and a good night sleep elsewhere.
Genuine Hotels.com guest review
3 night trip Jun 12, 2015
A Traveler
CA
4.0 / 5Excellent
"Fantastic location"
Perfect location in the very centre of Madrid with the majority of the main tourist attractions within close walking distance. The room itself was small but perfect for what we needed, a base to explore the city, clean and a secure place to keep our belongings. Pick your room carefully, ours had a private bathroom but others are shared.
Genuine Hotels.com guest review
4 night romance trip Jun 14, 2015
Michelle
GB
4.0 / 5Excellent
"Above expectation."
Just 5 minutes walk from SOL metro. Good location. Comfort enough as an apartment, not a hotel. No room make up. No sofa or bench. Kitchen facilities have been provided, but I did not cook. Poor WIFI connection. Overall, still recommend as budget accommodation.
Genuine Expedia guest review
Other trip Mar 25, 2015
James
HK
1.0 / 5Poor
"Please read! This hotel is disgraceful and filthy"
Turned up at airport, they arranged for someone to collect us, we had to wait an hour whilst another party joined us, finally 90 minutes after landing we arrive at the reception at 10PM,We were then made to wait an hour while they took others to their room.. I had a 13 year old girl stood out on the streets until 11pm. We finally got taken to our room, upon opening the door, we realized it hadn't been cleaned and the hotel lady rather red faced took us back to the street and rather rudely start shouting on her mobile and telling us she didnt know what to do. Having a young girl with us I started worrying a little. 11.45pm we finally found another room in the apartments, the bathroom door locked you in if you closed it, the window didnt close to the street so it was cold and noisy, the beds were covered in hair. We left early due and found somewhere else. Disgraceful response from the reception when I went down at 8am and waited until 9.05 for them to open. DO NOT STAY Here, the pictures are not what you get, Honestly its really really really bad. and I wouldnt even stay here on a stag do. I don't know how its got over 3 stars its terrible, and ive stayed in some pretty rough hostels whilst travelling. this one wins hands down
Genuine Hotels.com guest review
3 night family trip Feb 22, 2015
A Traveler
GB
5.0 / 5Outstanding
"Snag this one if you can!"
The location was in the heart of it all! The flat was huge and as pictured! This place was great! Everything was immaculate, the staff was amazing, and the location was to die for!
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
TRAVIS
GB
3.0 / 5Good
"Great Location in Madrid Centre"
Good Location close to Centre. Apartments a bit tired and no outside windows.
Genuine Hotels.com guest review
3 night romance trip Oct 2, 2014
eric
AU
2.0 / 5Fair
"For Price conscious"
Great location. Comfortable to reach major attraction by foot. The apartment is cramp . The toilet is not neat.
Genuine Hotels.com guest review
4 night family trip Oct 12, 2014
Sivakumar
IE
4.0 / 5Excellent
"Cheap and cheerful"
The room was a little dark, overlooking the inside of the building. Fantastic location and friendly staff, would stay again. Great for a short city break
Genuine Hotels.com guest review
3 night trip Sep 14, 2014
A Traveler
IE
5.0 / 5Outstanding
"fantastic apparment!"
The location is great! close to everything, Alvaro, the receptionist, very friendly! everything was very clean, really nice decoration, we received towels, shampoo and all the stuff as in a hotel, the kitchen was fully equipped. Great Deal!!!
Genuine Hotels.com guest review
2 night romance trip Jul 25, 2014
Nati and Pedro
SG
3.0 / 5Good
"Very convenient location"
Very convenient location. Can be tricky if you have a car. Beware that there are many flights of stairs with no lift.
Genuine Expedia guest review
Other trip Jul 13, 2014
A Traveler
AU
5.0 / 5Outstanding
"Great accommodation"
Great location and very friendly staff. Quick response when I emailed to change dates at short notice and very accommodating with this. Easy to find with directions given by staff. Clean room, very comfortable bed and they arranged airport transfers for us.
Genuine Hotels.com guest review
2 night trip with friends Jul 7, 2014
Jodi
AU
2.0 / 5Fair
"Just fair - but good location"
Arenal is in a great position and is relatively cheap - but our room was on the fourth floor (no lift) and very small - women's shower (shared) not working. But bed comfortable.
Genuine Hotels.com guest review
2 night trip Jun 12, 2014
Ian
AU
4.0 / 5Excellent
"Right in the centre of all the attractions."
beware of women selling flowers. They are pick-pocketers. Just walk away.
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
MY
4.0 / 5Excellent
"Mixed feelings, but would stay again"
I stayed here for 10 nights. My stay was in two parts - 3 nights in a two bed apartment, then 7 nights in a one bed apt. I booked both stays at the same place, assuming they were in the same building, to avoid moving luggage around. However, on arrival, I was told that 3 nights were in a building on Calle Bordadores and 7 nights in a building on Calle Galdo, on opposite sides of Puerta del Sol - both excellent locations very close to Puerta del Sol metro, but really busy, and not a quiet area to stay in. The apartments in Calle Bordadores were very good - quiet, private, clean, well furnished and equipped, free wifi and the building had a lift. However, the one bed apt on Calle Galdo (also being sold as Sol Square Apartments), was disappointing. It was a bedroom with a tiny kitchen and dated bathroom. Quite dark and dingy, and very noisy both from the street and the neighbouring rooms as the walls are very thin. No lift and 47 stairs to reach the rooms. The rooms were clean and reasonably equipped, but I expected an 'apartment' to have a sitting area, and this didn't - just a bed to sit on for a week. After 4 nights of little sleep I complained. Angie was really helpful and moved me back to an apartment in Calle Bordadores, which was lovely, and I couldn’t fault it. I was told the Calle Galdo apts aren't being used by this company from June. I'd stay here again, as the location is excellent, but would make sure that I knew which apartment I was allocated before I arrived.
Genuine Expedia guest review
Other trip May 16, 2014
Gill
GB
4.0 / 5Excellent
"Rock 'n' Roll marathon"
We chose these apartments as they were close to the start of the marathon and sure enough it was a short walk to the start. We did not realise just how central they were to Sol plaza and we were very pleased with the location. It was a little noisy at night but earplugs fixed that. The apartments were clean and comfortable.
Genuine Expedia guest review
Other trip May 1, 2014
A Traveler
GB
3.0 / 5Good
"Excellent tourist location but, beware!"
We are in our sixties and had a heavy suitcase. We were put on the 5th floor and there is no lift. Staff helped us when we arrived but the 120 stairs took the edge off the visit.
Genuine Expedia guest review
Other trip Mar 17, 2014
Malcolm
GB
4.0 / 5Excellent
"Perfect city break"
Arrived very late and recieved a warm welcome from the staff. Apartment was central to everything we needed. Had a fantastic stay and would definitely go again!
Genuine Expedia guest review
Other trip Feb 2, 2014
Ko
GB
4.0 / 5Excellent
"Great location clean and comfortable"
I stayed in a single room with shared bathroom. Overall experience was great. Good price for great location a stones throw from Sol station. I walked every where. The room was clean and comfortable. Bathroom was shared and also clean. There is a fair bit of street noise but for the central location what else is to expect. Some of the other guests were loud but the hotel does try and have a no noise policy for late at night. Overall good price and location and recommended. Although if you have lots of luggage be prepared to climb lots of stairs haha
Genuine Expedia guest review
Other trip Dec 1, 2013
A Traveler
AU
4.0 / 5Excellent
"Great location clean and comfortable"
I stayed in a single room with shared bathroom. Overall experience was great. Good price for great location a stones throw from Sol station. I walked every where. The room was clean and comfortable. Bathroom was shared and also clean. There is a fair bit of street noise but for the central location what else is to expect. Some of the other guests were loud but the hotel does try and have a no noise policy for late at night. Overall good price and location and recommended. Although if you have lots of luggage be prepared to climb lots of stairs haha
Genuine Expedia guest review
Other trip Dec 1, 2013
A Traveler
AU
4.0 / 5Excellent
"Very good location"
Really central location so easy to walk to any central attractions. Also close to Sol metro station so easy to get around. Room was very clean, with nice bathroom and fridge and microwave. Beds weren't that comfortable, but then it is a waste to spend too much time sleeping and not exploring. Staff were friendly, although only needed to speak to them when checking in. Provided us with a map and explained some places to visit (spoke English which was good, as our Spanish is bad!)
Genuine Expedia guest review
Other trip Nov 1, 2013
A Traveler
GB
2.0 / 5Fair
"cheap hostel"
this is only good if you're a 20 something guy who wants to be in the middle of it all ...Firstly its not a hotel nor a apartment as such; the beds are hostel quality, the paint on the walls isflaking in parts and the building is built into square so if anyone below or above has their window open all the noise carries. We were in a triple room (upgraded apparently) on the fourth floor. The tv has such weak reception that its unwatchable - if the tv works, as the electricity kept turning itself of and on again after 10-15 mins or so. We complained about it the first four times and got the impression we weren't the first to do so (was told it was a fuse!!coming off and on again!...someone would be here in the morning at 1100 ..never seen anyone.. ). Also there was a weak wi-fi signal which again was useless with the power off and about 5 mins after to pick it up again when the power came on. We ended up in mcdonalds to send mail. If like me you hope to get out for a day and get back in the afternoon-evening for a cool shower and watch tv, maybe catch up with friends on-line and have a quiet night in, well go somewhere else - there's cheaper four star hotels at the edge of town for less. If on the other hand there's a gang of you and you're all guys (i would'nt be comfortable in here if I was a girl) wanting a few nights on the town and not too worried about the noise and comfort - well go for it....only allowed 1500 characters on this review or I would say plenty more
Genuine Hotels.com guest review
5 night trip Sep 24, 2013
LovelyIrishGuy
GB
3.0 / 5Good
"Squishy room, good location"
The apartments are in a good central location right near Sol metro station. We were in a double room on the 4th floor. No elevators,.but the nice staff lady carried by bag all the way up! The room itself was tiny, no room to put our bags. Having an airconditioner was good as the room got quite warm.A few annoying things- the shower leaked water all over the bathroom floor which was also the only toilet. Each room was given a roll of toilet paper... sometimes there was paper already in the bathroom other times i had to bring our roll-weird. Same deal with handsoap. They should just invest in soap dispensers. Also there was a fridge and microwave (handy) but one bowl a cup and 3-4 pieces of cutlery between the whole floor! And no sink/detergent to wash up said dishes-unhygienic. There was street noise but earplugs did the trick. We had previously stayed at a hostel in Madrid for the orevious 2 nights and much preferred that- better bathrooms, bigger bedroom, full kitchen. This place was only just ok.
Genuine Expedia guest review
Other trip Sep 16, 2013
Sophie
AU
4.0 / 5Excellent
"Great!"
It's not a five star but the place is very comfortable to live. The service was good and very helpful. Highly recommended!
Genuine Hotels.com guest review
2 night business trip Jun 18, 2013
A Traveler
IE
5.0 / 5Outstanding
"Great"
Great apartment. We were on a hen do and it was comfy and nice and clean!
Genuine Expedia guest review
Other trip May 21, 2013
A Traveler
GB
4.0 / 5Excellent
"Clean, bright and well located"
A lovely comfortable room in a great location. The staff were friendly, the facilities clean and bright and the area easy to reach. My only complaints are that there's no lift and we were charged a 20 euro check in fee for arriving at 3pm on a Saturday but otherwise a lovely stay.
Genuine Expedia guest review
Other trip May 15, 2013
A Traveler
AU

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Recomendable"
Muy buena ubicación, habitación cómoda y cocina completa. El baño no era del todo práctico. La ubicación y comodidades lo hacen muy recomensable.
Genuine Hotels.com guest review
2 night romance trip Apr 2, 2016
Marcelo
UY
5.0 / 5Outstanding
"Perfekt beliggenhed"
Perfekt beliggenhed, bekvemt med køkkenfaciliteter, meget hjælpsomt personale
Genuine Hotels.com guest review
7 night romance trip Mar 19, 2016
A Traveler
DK
4.0 / 5Excellent
"Goed appartement in centrum madrid!"
2 nachten verbleven in dit appartement. Het verwarrende was dat de receptie en het appartement op een andere locatie is. Het appartement was groot, netjes en voorzien van 2 douches! Een aanrader!
Genuine Hotels.com guest review
2 night trip with friends Mar 14, 2016
A Traveler
NL
4.0 / 5Excellent
"Muy buena ubicación."
Excelente ubicación para tres Dias en Madrid.
Genuine Hotels.com guest review
3 night family trip Mar 5, 2016
Valeria
AR
4.0 / 5Excellent
"good location no breakfast cute apartment"
good location no breakfast cute apartment
Genuine Hotels.com guest review
5 night romance trip Feb 14, 2016
Chunxiao
CN
2.0 / 5Fair
"위치빼고는 장점이 하나도 없어요"
트윈룸 이용했고 3박 묵었습니다. 우선 엘리베이터가 없이 계단으로 짐들고 4층이나 5층까지 이동, 들어가자마자 소독약냄새 진동해요 화장실, 주방(전자렌지,그릇정도..)도 밖에 있고, 여름엔 어떨지 모르겠지만 겨울엔 난방 안되서 무지추워요 코트입고 잤습니다. 화장실에 딸린 샤워시설은 너무 좁고 지내다 보면 불편한게 더많이 보이지만 리셉션도 떨어져 있어서 바로바로 뭘 요청하기도 어렵습니다 친절하긴해요
Genuine Expedia guest review
Other trip Jan 13, 2016
choi
KR
1.0 / 5Poor
Ужасный маленький номер без звукоизоляции.За стеной "траходром",слышимость нереальная.
Genuine Hotels.com guest review
2 night family trip Dec 16, 2015
Oksana
UA
1.0 / 5Poor
"Aldrig igen"
Avsaknaden av ljudisolering gjorde att man hörde så fort grannarna kom i den knarrande trappan. Grannens AC fläkt höll oss vakna hela natten brummades utanför fönstret. Kort och gott en tveksam upplevelse Mitt i Madrid centrum. Plus för det då.
Genuine Hotels.com guest review
2 night trip with friends Dec 7, 2015
Not Provided
SE
3.0 / 5Good
"Champions league 2-day stay"
Appt for 6 persons. Check-inn and check-out was very smooth. However the bedsituation wasn't as smooth. Bedsofa for 2 was minimal, doublebed was also minimal. Could only be used by one person,at least If yr over 180cm. Good location, lotta streetnoise though.
Genuine Hotels.com guest review
2 night trip with friends Dec 7, 2015
Jens
SE
2.0 / 5Fair
"No me gusto!"
No cumplio mis expectativas, muy estrecho, el colchon malo y la pieza estaba edionda a cigarro. Lo unico buena es que esta central
Genuine Hotels.com guest review
2 night romance trip Nov 18, 2015
camila gloria
CL
3.0 / 5Good
"Regular"
Estuve dos noches y la segunda no tuve agua caliente, el personal es muy amable y buena ubicación, la habitación es muy pequeña
Genuine Hotels.com guest review
2 night romance trip Nov 2, 2015
A Traveler
MX
1.0 / 5Poor
"Notti in bianco"
Non sono riuscito a chiudere occhio per colpa di vicini ubriachi, muri sottilissimi e reception irreperibile. La seconda notte ho perfino dovuto chiamare la polizia perché la situazione stava diventando pericolosa.
Genuine Expedia guest review
Other trip Nov 5, 2015
Francesco
IT
4.0 / 5Excellent
"Elevador urgente"
Lo único malo es que me asignaron un apartamento en quinto piso y sin elevador. No me dieron servicio o apoyo para subir mis 3 maletas y los niveles son mas altos de lo normal por lo antiguo del edificio
Genuine Hotels.com guest review
2 night family trip Oct 15, 2015
Victor Manuel
MX
4.0 / 5Excellent
Excelente la atención del personal de conserjería. Puedes tener cierta incomodidad si te toca un apartamento de tercer piso o superior, ya que la subida es por escalera
Genuine Hotels.com guest review
2 night romance trip Sep 6, 2015
fernando
AR
1.0 / 5Poor
"Zentral, mehr nicht"
Das liegt wirklich sehr zentral. Allerdings ist es nur ein Zimmer in einem Apartment. Jedenfalls wenn man ein Ein Bett Apartment bucht. Das Zimmer besteht nur aus einem Bett einem Schrank einen Schreibtisch und einen kleinen Fernseher. Es war sauber, aber sehr klein. Das Bad muss mit vier oder fünf weiteren Zimmern geteilt werden. Die Küche besteht nur aus einem Kühlschrank und eine Mikrowelle. Wenn man ein Mehr Bett Apartment gebucht hat, ist man zwar auch in diesem Apartment, aber man hat einen abgeschlossenen Bereich mit Dusche Bad und Küche. Wenn man alleine ist, sollte man dieses Apartment Hotel besser meiden. Außer man ist wirklich nur auf Party aus und ist sowieso kaum zu Hause. Das wirklich gut, es ist wirklich sehr zentral.
Genuine Expedia guest review
Other trip Aug 29, 2015
tho
DE
3.0 / 5Good
"buon hotel"
buon rapporto qualità prezzo ma non aspettatevi molto. Punto a favore: posizione nel centro storico della città
Genuine Expedia guest review
Other trip Aug 28, 2015
Gaetano
IT
4.0 / 5Excellent
위치나 청결상태가 매우 좋았으나 엘리베이터가 없는게 단점.
Genuine Hotels.com guest review
2 night trip with friends Aug 2, 2015
haejin
KR
3.0 / 5Good
"Gut und günstig"
Gut und günstig, für den Preis
Genuine Hotels.com guest review
4 night trip Jul 2, 2015
Murat
DE
5.0 / 5Outstanding
"Gran ubicación"
Excelente... rrecomendado para quienes van de compras o de turismo. Super bien ubicado
Genuine Hotels.com guest review
2 night romance trip Jul 19, 2015
FERNANDO
MX
1.0 / 5Poor
"Not very convienient - needs a lot of patience..."
What can I say... The room was too narrow, too small (than expected!), it was on the 4th floor with no elevator (so ...87 steps had to be walked up!!!) and, when carrying a BIG suitcase it was rather a problem... There were very often problems with the electricity --> NO air-condition, NO Wifi every now and then, not to mention the ...little problems that occured when using the small COMMON bathroom/toilet... It was difficult to stay in there longer than 2 days, I can assure you... And with ...38 €/day my opinion is that it not worth the money, sorry...
Genuine Hotels.com guest review
2 night business trip Jul 10, 2015
A Traveler
GR
3.0 / 5Good
"Un Hostal bien situado pero con poca Potencia"
El hostal esta muy bien situado y la atencion del personal es muy buena, la limpieza tambien esta muy bien, solo señalar que en el cuarto piso la potencia contratada de electricidad es inferior al consumo de los equipos, por tanto tuvimos que pasarnos la noche encendiendo a cada momento el braker central de la electricidad que se disparaba cada media hora porque sin aire acondicionado en invierno es imposible dormir.
Genuine Expedia guest review
Other trip Jul 13, 2015
Javier
ES
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