All hotels in Frisco, Texas, United States of America
1 room, 2 adults
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14700 Sh 121, Frisco, TX, 75035, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 565 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.2
4.0 / 5Excellent
"Average"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lady running the breakfast was quite rude.
Genuine Hotels.com guest review
2 night family trip Mar 11, 2015
A Traveler
US
3.0 / 5Good
"Nice. But could be just a bit more....."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Overall a very nice hotel to stay in but my room could have been little more cleaner. Nothing gross, just needed an eye for detail.( mirrors, windows and fresh trash liners)The evening check-in host was very polite and professional. The morning front desk host, not so much. Mildly friendly at best. Breakfast items were pretty awesome. Future lodging at your hotel? Definitely.
Genuine Expedia guest review
Other trip Mar 13, 2015
A Traveler
US
3.0 / 5Good
"Disappointed"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel was disappointing. It was run down and not very clean. Frisco area is normally nice. Our room smelled very bad and they moved us to another room. The young man at the front desk was nice and accommodating.
Genuine Hotels.com guest review
1 night family trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel. Staff was friendly.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Tim
US
1.0 / 5Poor
"AWFUL EXPERIENCE"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
My wife arrived first, and I met her about 40 min. later. She noticed several places where the bedcover was stained. We had stayed here several times in the past and the rooms were always very clean. I went down to the front desk to see if we could get another room and they told me that they were full. I told them of my issue and that the room wasn't as clean as my other stays. They apologized and said that they would refund my money. I agreed to this and the Assistant Mgr, David Pak started to go to the room, and I told him that my wife was still in the room with our luggage, because we were hoping just to move to another room. At this point both him, and the Front Desk Mgr., Harvard Pak became very irate and belligerent. They told me that I had to vacate the premises immediately. I told them that I planned to, and that the only reason my wife was in the room was to stay with our luggage. I really don't understand why they became so defensive. They were treating me like some kind of lowlife homeless person. I WILL NEVER STAY HERE AGAIN, NOR WILL I EVER USE HOTEL.COM TO BOOK ANOTHER STAY!!
Genuine Hotels.com guest review
1 night romance trip Mar 4, 2015
Allen
US
4.0 / 5Excellent
"Great location and price for the stay"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very nice, almost seems new. The rooms were clean, neat, plenty of room for our family of 4, including 2 teens. The only issue we really had was that the hotel staff wasn't very friendly.
Genuine Expedia guest review
Other trip Mar 9, 2015
B
US
3.0 / 5Good
"Beds were Squeaky"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Nothing exceptional. It was average nice, quite, and clean place that you would expect any hotel with that price. Pool was small, beds were horrible. I asked the staff if I can have a King room. The answer was a No right away. By the way great location next to the expressway.
Genuine Expedia guest review
Other trip Mar 9, 2015
Khan
US
5.0 / 5Outstanding
"Great Service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff at this hotel was extremely helpful and efficient. They were able to accommodate an extra night for part of our family at a very reasonable price and allowed us to move our things from one room to another instead of having to check out, wait for 3 hours, then check back in. Very courteous and friendly as well. We will definitely stay here again!!!
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
Helen
US
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay was great.The hotel staff was very friendly and accommodating to my needs.
Genuine Hotels.com guest review
1 night trip with friends Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Convenient location. Easy access, awesome beds. Great staff. Will definitely stay again!
Genuine Expedia guest review
Other trip Mar 7, 2015
Johnathan
US
4.0 / 5Excellent
"GREAT"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel, very clean room
Genuine Hotels.com guest review
2 night business trip Mar 3, 2015
A Traveler
US
5.0 / 5Outstanding
"stay for sporting event"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great place to stay
Genuine Hotels.com guest review
1 night romance trip Feb 26, 2015
Debra
US
5.0 / 5Outstanding
"Best Stay Yet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Have stayed here several times. Last time was not so great so I was leary going in this time. It was probably the best stay yet! From the front desk recognizing us and putting us in just the right room and location to have quiet, to their willingness to let us extend our check-out so we didn't have to hang out at the airport for hours - it was a most pleasant stay. There are no restaurants within walking distance, but there are so many not far by car that it's not an issue.
Genuine Hotels.com guest review
3 night romance trip Feb 19, 2015
Kay V.
US
5.0 / 5Outstanding
"Warriors baseball"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Get place to stay. Hotel staff was friendly and helpful. Took ten boys to play baseball and had eight rooms. Hotel was very clean and well kept. We will be playing in the area again soon and this is were we will stay for sure.
Genuine Hotels.com guest review
1 night business trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Great for staying"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Travel for the couple, and visit the area of Dallas along with the other towns in the vicinity. For future trips in the area.
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, close to major shopping centers"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
front desk clerk that checked us in wasn't very friendly but other staff was great
Genuine Expedia guest review
Other trip Feb 23, 2015
Kim, 41
US
5.0 / 5Outstanding
"Good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed our stay, only problem was headboard on the bed had a sharp edge and cut my head.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
Bruce
US
5.0 / 5Outstanding
"short stay for business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
was only for one night. overall clean and comfortable. good connectivity.
Genuine Expedia guest review
Other trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Dallas trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly staff - clean rooms and morning breakfast was nice
Genuine Hotels.com guest review
2 night family trip Feb 14, 2015
Sylvie
US
4.0 / 5Excellent
"overall a pleasant and relaxing stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hot tub not working at100%, breakfast bar was well maintained and better than most basic ones.
Genuine Hotels.com guest review
2 night romance trip Feb 17, 2015
Kelly
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic !!! Would highly recommend this hotel to anyone !!!
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"good experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was comfortable and clean which I appreciated the most
Genuine Hotels.com guest review
2 night business trip Feb 13, 2015
Sufyan
US
4.0 / 5Excellent
"Stayed for a short visit!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
stayes here for a friends funeral. The hotel was clean and the free morning breakfast was good! Nice and helpful staff as well!
Genuine Hotels.com guest review
2 night trip with friends Feb 14, 2015
Daniel
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The walls at this hotel are extremely thin! I was literally able to hear the guests in the next room urinate! Yes, you read that right. I was also able to hear their conversations. Breakfast looked very mediocre and unappealing. Definitely wouldn't stay again. Do yourself a favor and stay elsewhere.
Genuine Expedia guest review
Other trip Feb 18, 2015
bluebird
US
5.0 / 5Outstanding
"Overnight restful and quiet."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very quiet and restful. Staff pleasant. It was an overnight stay for convenience from mileage and traffic prior to surgery day and this fit the bill. Will do this again prior to next surgery.
Genuine Hotels.com guest review
1 night family trip Feb 11, 2015
A Traveler
US
1.0 / 5Poor
"terrible"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
is the most wars hotel I'm stay before, the front office he is such a charge for another day he lying to us leaving by 130 and we check out by 12 the manager he don't care we told him to check the cameras we leaving by 12 He don't care.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
Jose
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
easy check in. very friendly staff. clean, comfortable.
Genuine Hotels.com guest review
1 night trip with friends Feb 12, 2015
A Traveler
US
1.0 / 5Poor
"Rude manager"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Rude manager and rude manager and rude manager Rude manager and rude manager and rude manager Rude manager and rude manager and rude manager Rude manager and rude manager and rude manager Rude manager and rude manager and rude manager
Genuine Expedia guest review
Other trip Feb 14, 2015
avoid place
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
it was great , we enjoyed the pool & had a good time
Genuine Expedia guest review
Other trip Feb 9, 2015
staci
US
4.0 / 5Excellent
"Nice place to stay."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Overall, it was a nice place to stay. Good location. The breakfast was okay and the workout room was nice. The only real complaint was the water situation. It would take a good 15 minutes to run the water each day to get to a decent temperature. When I called the front desk - their response was like "oh yeah, just let it run longer it will warm up eventually and it did.
Genuine Expedia guest review
Other trip Feb 5, 2015
Leslie
US
5.0 / 5Outstanding
"Quick Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
New hotel, wasn't even on my GPS yet but with the address found no problem. Location was close to where I needed to be and was very quiet, comfortable, and clean. What more can you ask?
Genuine Expedia guest review
Other trip Feb 2, 2015
Susan
US
5.0 / 5Outstanding
"A goodnight sleep."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would stay here again.
Genuine Hotels.com guest review
1 night business trip Jan 25, 2015
Scottie A.
US
4.0 / 5Excellent
"Enjoyed my stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The young woman working the front desk was so helpful and friendly. And, when I had trouble with the AC, the front desk personnel were polite and helpful, and they followed up with me to make sure the problem was solved. Despite their efforts, the one negative in my stay was the failure of the AC to cool the room. Other than that, I enjoyed my stay.
Genuine Hotels.com guest review
3 night business trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"Most things you must travel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Food was normal, walfles, eggs, nothing unusual. Nothing to walk around and do shopping. Is in a new area of Frisco being developed. Typical of Texas they build and hope the area improves or more shops will come. For me it was close to my son even with the roads not yet all in.
Genuine Hotels.com guest review
2 night romance trip Jan 24, 2015
Russell
US
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel, clean, nice, comfortable, but wish there was more to do right around it.
Genuine Hotels.com guest review
2 night business trip Jan 23, 2015
david
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was excellent and helpful in every way!
Genuine Hotels.com guest review
2 night trip Jan 20, 2015
ALLEN
US
5.0 / 5Outstanding
"Business Training"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Showers needed a little more pressure; but the beds were very comfortable with really nice pillows and breakfast was great! Very Nice Stay.
Genuine Hotels.com guest review
2 night business trip Jan 21, 2015
Kathy
US
5.0 / 5Outstanding
"Hotel comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a family visit, the room was very comfortable that we decided to sleep in and skip the complimentary breakfast. I would recommend this hotel to others.
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
Gloria
US
5.0 / 5Outstanding
"Nice place to stay on business"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Pleasant stay. Breakfast is a bit sparce but there are a few choices. Fitness center was clean and accommodating. Staff was very pleasant. I stay at a lot of hotels and I would return to this hotel when I am back in the area.
Genuine Hotels.com guest review
2 night business trip Jan 19, 2015
Michael D.
US
4.0 / 5Excellent
"Surprisingly nice for the price!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was a very pleasant hotel. The rooms were very well kept- clean, comfortable and well maintained. I am very picky with hotels but needed only a place to sleep and shower during my stay so tried to keep my costs contained. This was a very pleasant surprise.
Genuine Expedia guest review
Other trip Jan 22, 2015
Tina
US
4.0 / 5Excellent
"Great room but walls too thin!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel was really nice, included a microwave and fridge in the room already at no extra charge. Nice breakfast and easy access wifi. The staff was helpful. The only negative is that the walls are super thin, I heard the people in the next room as if the wall was made of paper (all night and early the next am). I mentioned this to the hotel staff when I checked out and he didn't even attempt to offer me anything for my inconvenience.
Genuine Hotels.com guest review
2 night family trip Jan 15, 2015
Priscella
US
5.0 / 5Outstanding
"great location to get around frisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
loved hotel service and accommodations.
Genuine Hotels.com guest review
3 night family trip Jan 8, 2015
stephen
US
3.0 / 5Good
"not again"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel good but bed was awful...worn out. Sagged on one side and was not comfortable at all. Pillows need replacing...full of bumps.
Genuine Hotels.com guest review
2 night romance trip Jan 13, 2015
JOHN
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was very clean and location was very convenient.
Genuine Expedia guest review
Other trip Jan 19, 2015
Erica
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very pleased with the hotel, location and the room. We will stay there again.
Genuine Hotels.com guest review
1 night romance trip Jan 14, 2015
Charles
US
5.0 / 5Outstanding
"Best nights sleep in a long time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Service desk treated me like royalty. Easy in easy out. Great office access to print my boarding passes for my flight out. Great location.
Genuine Expedia guest review
Other trip Jan 14, 2015
teaguesan
US
4.0 / 5Excellent
"Solid hotel with heated indoor spa and swimming po"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Loved the heated spa and slightly heated indoor swimming pool for the kids!
Genuine Hotels.com guest review
1 night family trip Jan 11, 2015
Rafael
US
4.0 / 5Excellent
"Comfy, cozy, and central"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very clean and efficient. The beds were very comfortable and each bed had several pillows (definite plus).
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Brittany
US
3.0 / 5Good
"wingate"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    2.0
room was clean and comfortable, looks just like in pictures but service is pretty bad, no toothpaste/brush in the room and to get it you'd ve to go to front desk and get it yourself. plus is free internet
Genuine Hotels.com guest review
1 night business trip Jan 10, 2015
Amna
US
1.0 / 5Poor
"Nice hotel- HORRIBLE SERVICE RECOVERY"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    -
I was at the hotel for the weekend and on Saturday morning there was no water pressure or hot water to take a shower. The maintenance man came to our room and worked on it for about 1/2 hour. The problem was not our room it was the hotel water heater and boiler. The entire hotel had this problem. When I was checking in another guest warned me about the water pressure and heat so this is not an isolated issue. When I asked to speak to management at the front desk the first manager argued with me that it is to be expected if all guests are showering at the same time. When I went back later to speak to the general manager I was told that there is nothing they can do because I booked the hotel through Expedia. When I pay prime rates for a hotel I expect that it is able to handle the capacity of guests that are booked. I would not recommend staying here unless it is practically empty or you will not have hot water.
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
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