"Near union station"
Hotel is clean but surrounded by major long term construction. Other than fast food, there isn't much decent restaurant nearby if you dare to walk about. Lots of homeless around the corner. Starbucks down the block closes around 5pmGenuine Expedia guest review
"Nice hotel close to the mall"
Hard to find and roads to hotel were in terrible shape. Once arrived, the staff were exceptionally friendly and the room was adequate.Genuine Expedia guest review
"They treat guest rude."
I felt like I was a criminal or something they watched my every move.Genuine Expedia guest review
"WILL NEVER DO THIS AGAIN"
THIS HOTEL IS TERRIBLE! IT IS IN THE HOOD ...TAXES WON'T COME ...THE STAFF IS VERY VERY RUDE ..HOT TUB IS COLD .Genuine Expedia guest review
"Close to family's apartment"
I was satisfied fro the exception of parking very pricey.Genuine Hotels.com guest review
The staff was so awesome an friendly everyone made me feel special and after the travel I had it really made me feel good... Thank you!!Genuine Hotels.com guest review
"Excellent hotel in transitional neighborhood."
This hotel was clean and fashionably furnished and everyone who worked there was pleasant and competent. The fridge and the heater worked well, and quietly, and there was plenty of space in the room. The key card system is faster than the older systems I'm used to (you just wave your card by the scanner) and even in the wee hours, even in that neighborhood, […] we always felt secure. The cool lighting in the bathroom (a light source all the way around the rim of the rectangular mirror) has a strange but enjoyable effect I've never seen anywhere else: it makes you look like you have square pupils, no kidding, check it out. Excellent price, too. Read moreGenuine Expedia guest review
"Great hotel, mixed location"
It was a great hotel. The rooms are comfortable and the gym is nice. The people are very friendly. It borders some sketchy neighborhoods, but it is also close to the Metro and a Harris Teeter.Genuine Hotels.com guest review
This is a decent hotel. The service is excellent, the room price good (at least the Expedia rate was good), but they make up the price with extras: breakfast - $15 buffet buffet only choice - no free coffee in the lobby while breakfast being served - coffee in room stingy - only one cup regular and one cup decaf in a room for two.Genuine Expedia guest review
Very friendly and helpful staff. I arrived way before check-in time but was allowed to check-in early with no problem.Genuine Hotels.com guest review
excellent grade aGenuine Hotels.com guest review
After moving here from the Courtyard due to extending our stay I wish we would have booked here first. 200% better than the Courtyard in every way.Genuine Expedia guest review
"Staff was top notch"
The staff were very helpful & professional. Room was clean & comfortable. Metro was just around the corner making sight seeing easy. Only issue was the road construction in front of the hotel making it alittle difficult for a 1st time visitor to get to the hotel. Also the Club across the street was intimidating to out of towners (as we were), that would […] be the only reason I would hesitate to book there again. Read moreGenuine Hotels.com guest review
"Hilton Garden Inn - the go-to hotel!"
I try to vary my hotel experiences - B&B's, 5-Star chains, quirky one-of-a-kind small hotels. Every one of them has something to offer, but my go-to hotel is always the Hilton Garden Inn. The Washington DC establishment lives up to everything I expect to find in a Garden Inn - pristine lobby, clean, well-lit rooms, great customer service. The woman […] at the front desk had already checked me in when I asked if my room had a bathtub. She said "no" -then found me a room with a tub and CHEERFULLY gave me the new room. You go, Hilton Garden Inn! Read moreGenuine Hotels.com guest review
Hotel staff was super friendly. Rooms we're clean and comfortable. Free coffee in the morning is a bonus. Perfectly situated in D.C. You couldn't ask for more at these prices!Genuine Hotels.com guest review
I enjoyed the stay, comfortable, close to designation.Genuine Hotels.com guest review
The hotel was very nice and the staff were friendly. The hotel is just a block away from the Metro which was a bonus. The construction on the roads around the hotel was a bit of inconvenience. The required valet parking of $30.00 per day plus tax should have been announced when booking the hotel instead of made a total surprise when checking in.Genuine Hotels.com guest review
"It's a Keeper--"
I enjoyed my stay and would return. Like any hotel, it had some good features and some not so good. The new or recent renovated status made for a welcoming entrance, clean room, lots of space, and I loved the shower. Hotel bar is excellent for mature crowd. Staff very helpful. Complimentary coffee station on 2nd floor was a welcome treat. But, eliminate […] coffee in the room not worth the time and tasteless, beds are too hard, and a barking dog from an adjacent building is never a substitute for a wake-up call! Read moreGenuine Expedia guest review
"it was ok"
The hotel staff were very pleasant, answered our questions well, and took care of us when we needed something. But it felt like we needed to ask for the basics often. Supplies were not refilled each day, so we needed to ask for them. The bed was comfortable but the frame was extremely squeaky (had to switch rooms and they added more screws to tighten, […] it eliminated some squeaks). The hotel room was always clean. The room layout very awkward though. There is currently street construction directly in front of the hotel, not disturbing to our stay but very present! The hotel is about 8 blocks north of Union Station and then another 3 blocks to the US Capitol and so on for other monuments, museums, etc. If we go back to DC for tourism, we will not choose this hotel again. Definitely worth being closer walking distance to the monuments and not having a squeaky bed! Read moreGenuine Expedia guest review
Better than the average hotel, modern enough and great housekeeping. If you're on a business trip focused on Capitol Hill, it's definitely close enough, say a 10 minute cab ride in morning traffic. Also close to Starbucks and Harris Teeter and CVS, a big plus.Genuine Expedia guest review
I had reserved a room at Hilton Garden, and the room was not available. I was transferred here and it wad quite nice. An unfortunate experience turned out well.Genuine Hotels.com guest review
"Nice option for DC Union Station area"
The staff stood as the most outstanding "feature" of my stay. They were extremely courteous, professional, eager to answer all questions and assist in any way they could. I would recommend the hotel on account of the staff alone.Genuine Expedia guest review
Nice overall experience. The chief concern was all the construction around the hotel which made driving and finding parking a headache. This obviously only temporary. I would consider staying there again. Good rooms overall.Genuine Hotels.com guest review
"Staff are very friendly"
Staff including the receptionist, the room service people are very friendly and nice.Genuine Hotels.com guest review
Overall, my stay was ok - nothing more and nothing less. The service was average and sometimes below. We went to get some lunch Sunday afternoon and the restaurant/bar was not open yet. It was 2pm and the hotel had no service for food!!! Another time I called to ask for a spoon and i was told that i had to go down to the restaurant to get it. The breakfast […] provided is fairly good, but the service is absolutely horrible. The servers were not attentive at all. Only one particular server was nice, friendly, and took care of us. It seems that they do not care for their customers or their experience. Unfortunately, I will probably not stay here again next time I am in the area :( Read moreGenuine Hotels.com guest review
"Seems to be in a business district"
When I booked this hotel, I thought I was booking in a location close to a conference I was attending. It was not. The hotel was nice enough but located in an area where stores/restaurants were not open on weekends or closed early. The staff was not consistently professional or friendly. Room was clean enough but I did find a small amount of debris […] left over from previous tenants. Read moreGenuine Hotels.com guest review
"Good for the price - club an issue"
This hotel is great for the price in DC. It's very close to the Metro and is nice inside and out. The issues with the Hotel is that it is around some construction, so taxis did have to go a little out of the way to get us places, but it wasn't that bad. The other issue is that the hotel is right across from a club and while we couldn't hear it from […] our room, when we got to the hotel on Saturday night the people that were milling about in front of the club were pretty scary. There were two police officers by the Hilton, so that made us a little more comfortable. If you are staying Sun-Thursday you shouldn't even see people there. And other than this club the surrounding area is very nice. I would stay at this hotel again because of the location, the price and the hotel staff was great. Read moreGenuine Hotels.com guest review
"Hotel stay during construction"
My friends and I stayed at this hotel during our east coast trip. We wanted to enjoy a Saturday night out in D.C. so we decided to go out. When we arrived downstairs from our room and asked the Front Desk if they could call a cab for us, we were given a Card with an automated Taxi Service. We were then instructed to call that number ourselves and told […] that it would be easier to walk to find a cab because not many cabs were driving by during the street constructions. It was 11:00 P.M. and we felt so unsafe! We were HIGHLY disappointed with the service from this hotel, especially because we paid SO much for a 2 night stay. Read moreGenuine Expedia guest review
There was a very loud group in while we were there. The hotel was so kind and gave us a night free due to the rowdiness of the crowd. the hotel management handled well and we were impressed with them.Genuine Hotels.com guest review
"Very clean hotel."
Was a little noisy. I beleivr a convention was going on there. .Genuine Expedia guest review
"They did that!"
Great staff in an upcoming location. Stayed for a wknd getaway and loved it....EXCEPT 35$ per night for parking is unacceptable. Why does a paying guest pay the same for parking as anybody else. It should at least be a flat fee for ur entire stayGenuine Hotels.com guest review
"Nice hotel but the front desk woman was very rude"
Comfortable room but the pregnant front desk woman was very rude..................................... ....Genuine Expedia guest review
The bed was hard and the dials to control the softness did not work. The surrounding construction made the location less than desirable, although no fault of the hotel. I will not stay in a Garden Inn again as a result of the bad beds.Genuine Hotels.com guest review
Great hotel. Friendly staff and very clean. Walking distance to union station & tour bussesGenuine Expedia guest review
Great hotel. Friendly staff and very clean. Walking distance to union station & tour bussesGenuine Expedia guest review
"Great Location To Capitol Building Area"
This hotel was a great location for me, right near the Capitol Building. 10-15 minute walk, I am a fast walker so make take you a few more minutes. Valet parking was available, but I left my car (Brand new Mustang) in a public lot down the street and it was 100% fine, so I wouldn't worry too much about it. There are police all around this neighborhood […] because of all of the government buildings and employees, so I never felt insecure or worried. Room was very comfortable and extremely clean, even though not the Ritz Carlton but I didn't expect the Ritz since that isn't what I was paying for. Overall, I would recommend it and I would stay again. Read moreGenuine Expedia guest review
fantastic. staff was more than accommodating. good location to metro.Genuine Expedia guest review
"Location perfect for a business trip"
The staff was extremely professional and friendly. The perfect combination. The construction on the street was inconvenient, but the overall hotel experience would bring me back. I do prefer self parking in a designated lot, but this was not available. We used valet.Genuine Hotels.com guest review
"Standard Hilton garden inn"
It is a standard Hilton garden inn, at a medium to lower range, but for the price and location it is definitely a worthy place to stay. Our double room is about the right size, beds are comfortable, really small restroom and bath tub but it's not that bad. One thing worth mentioning is that the room has a mini fridge ad microwave oven which is very […] convenient if you have leftovers from dinner, many hotels I been to have mini bars with sensor on it so once you open the fridge and move anything you gonna see charge on your hotel bill , which is annoying. Overall, there is nothing fancy about this hotel but if you are just looking for some place to sleep this is a good choice. Read moreGenuine Expedia guest review
"Great Stay at Hilton Garden in DC"
I have no complaints at all. The room was clean and comfortable. The bed was firm, too much for my wife, and comfortable. The shower head and water pressure in the stand-up shower felt so good! There's a Harris Teeter on the corner of the block and two restaurants right beside the hotel. We didn't get a chance to eat dinner at the restaurant in the […] hotel by an award winning chef but the breakfast was great (beware that it is not free). Read moreGenuine Hotels.com guest review
"Comfort of bed"
Bed comfort could not be adjusted. Beds TOO HARD! Back was hurting the next morning.Genuine Hotels.com guest review
"Nice hotel but..."
There is construction going on and a club across the street. I wish I knew about the club.Genuine Expedia guest review
I have nothing bad to say about this hotel. The hotel was great the staff was great amenities were great!!!Genuine Expedia guest review
Hotel Staff was VERY friendly and not in that fake sort of way. Very down-to-earth people who are willing to help you out. I'd give the staff a 6/5 if I could! Hotel condition was very nice as well-- pool, restaurant/bar, peaceful outside balcony area, etc. Pretty good location too- only a mile or so away from the National Mall, so it's within walking […] distance. My only complaint was the construction around the area when I went. Lots of the roads were torn up so it was sort of hard to get to. Other than that, great stay! Read moreGenuine Expedia guest review
"I had a great experience"
This hotel is very convenient. It has a supermarket, Metro train station, McDonald's, CVS pharmacy, and Starbucks in the same block, so who needs a car? Staffs were very friendly. Hotel was very clean. The beds are very comfortable. They can be adjusted from hard to soft bed. It's like the latest technology. Definitely, I'll return to this hotel.Genuine Expedia guest review
"Hotel nice parking bad"
The hotel was grateful very beautiful but valet parking was awful terrible people waiting hours for his carsGenuine Expedia guest review
"Great location, good hotel"
Near Metro station and walking distance to Union Station; clean, modern, well-kept hotel.Genuine Hotels.com guest review
"parking is a trouble"
There is additional $25 parking fee we have to pay, and the location is just so so because of the road construction next to it.Genuine Hotels.com guest review
Some confusion with my stay as it was booked on the day but hotel was amazing and resolving it and fixing everything. They went that extra mile and I had a wonderful stay!Genuine Expedia guest review
"Good bargain hotel, but beds uncomfortable"
My dad, sister and I stayed at this hotel and while the building is clean and secure, the environment is nice, and the staff are quite friendly, the beds are awful. They were firm to the point of unsleepable which is what you want a hotel room for: to sleep! That being said, if you are looking for a bargain, close to the metro, and can handle an extra […] extra firm bed, this is your place. Read moreGenuine Expedia guest review
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