Old Thorns Manor Hotel - Liphook

Having asked for a quiet room and on check in being assured that it was so we were perturbed to find that we could hear a lot of noise from a function scheduled to finish at midnight. At 10pm we asked for a room change to a comparable one with a superking bed but quieter. The first room turned out to be a small double while the second was across in […] the annexe which was a twin too tired to make a 4th attempt we gave in and were duly disturbed at midnight when the function ended.Breakfast was cramped Read more

Genuine Hotels.com guest review

The facilities of the Spa are excellent. There is a hot tub, aroma steam room, sauna, hot beds, ice fountain, foot spa, large swimming pool and ice bucket. However the male changing room is terrible, it is stupidly small, there are no private showers or change areas (there are only 3 communal showers). It is strange that the changing room lags behind […] the rest of the facilities and it is rather sexist that the female changing room is far bigger and has far better facilities. Also unlike at other Spa hotels at which we have stayed, you are not permitted to use the Spa on the day of checkout unless you pay £15 per person. At others having stayed overnight they are happy for you to use the facilties after checkout at no extra cost. Read more

Genuine Hotels.com guest review

We have stayed at Old Thorns previously and it is even better now after extensive alterations and additions to the property. The keep fit amenities are especially good as there is a very large indoor swimming pool which my wife used each morning, an enormous gym and jacuzzi and they are presently installing a sauna and other facilities. The Carvery, […] where we had breakfast and a few evening meals, is excellent and there are many other bars and a Starbucks Cafe on the premises. The golf course is very attractive and there are plenty of beautiful walks around the estate. Read more

Genuine Hotels.com guest review

Staff were very friendly and helpful. Hotel management one evening at dinner, offered our group a free bottle of wine because they (staff and other visitors) found our group polite and accommodating to others. It was totally out of the blue, something none of us ever expected to happen. We hadn't realised we'd left such an impression on staff and v […] isitors. Read more

Genuine Hotels.com guest review

I was travelling with a lady that uses a mobility scooter and wheelchar, and requires constant oxygen. The problems for accessability, started straight away, in the fact that we had to lift her up over the concrete curb, outside the hotel to the are that was officially designated the disabled access.Once in the hotel, the staff seemed unclear on what […] was available or reluctant to physically help us around. We were in the Hampshire room, so I feel they would or should have identified an issue, and had the ramp to the room or to the outside area fixed before and until not needed. You shouldnt have to ask a member of staff for these adjustment in this day and age, but more inportantly if have to ask, should not have been more than once, or you left knowing that the staff were not going to do it, by their bewildred and vague responses.The things we as abled body may say are minor, to a disabled person they are a very important of their day to day living and dignity as a person.There could have been some more signage, to get around the hotel, using the disabled access. And, possibly a few of the staff could have offered to help or pre empted the situation that was obvious to happen.This sounds very negative review,but this was although a very important aspect for me and my family, it was minor in the scale of the day. however the hotel and wedding there was wonderfull, and would recommend it to others, even more so if some access areas were addressed. Many thanks for helping on the day to all Read more

Genuine Hotels.com guest review

Comfortable room, reasonable food, and nice location.

Genuine Hotels.com guest review