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Hotel Hacienda de Castilla, Cancun

3 stars
Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun, QROO, 77524, Mexico, ‏‎800-491-6126
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Family hotel in Downtown Cancun with outdoor pool, restaurant

  • Free WiFi and free parking

Main amenities

  • 43 guestrooms
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Front desk safe
  • Meeting room
  • Multilingual staff

What’s around

  • In Downtown Cancun
  • Mercado 23 (0.7 mi / 1.1 km)
  • Ayuntamiento de Benito Juarez (1 mi / 1.7 km)
  • Iglesia de Cristo Rey (1.1 mi / 1.7 km)
  • Palapas Park (1.2 mi / 1.9 km)
  • Gran Puerto Cancun (1.3 mi / 2.1 km)
Good3.4 / 5
  • When we told the shuttle driver from the airport where we were staying, he looked at us…May 21, 2015
  • The staffs are OK. But no hair drier. The location is in downtown Cancun, but looks a…Mar 30, 2015
See all 173 Hotels.com reviews
From 138 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $19
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is Noon
  • Express check-in/out
If you are planning to arrive after 3 AM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 20 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Accessible parking

Also known as

  • Hacienda de Castilla
  • Hacienda de Castilla Cancun
  • Hotel Hacienda de Castilla
  • Hotel Hacienda de Castilla Cancun

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Optional extras

Breakfast is offered for an extra charge of MXN 55 per person (approximately)

Pets are allowed for an extra charge of MXN 50 per pet, per night

Airport shuttle service is offered for an extra charge of MXN 500 per room (roundtrip)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Billiards or pool table
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Dining

La Hija de Villa - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Hotel Hacienda de Castilla, Cancun’s small print

Also known as

  • Hacienda de Castilla
  • Hacienda de Castilla Cancun
  • Hotel Hacienda de Castilla
  • Hotel Hacienda de Castilla Cancun

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Optional extras

Breakfast is offered for an extra charge of MXN 55 per person (approximately)

Pets are allowed for an extra charge of MXN 50 per pet, per night

Airport shuttle service is offered for an extra charge of MXN 500 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Hacienda de Castilla, Cancun

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