"very nice hotel with very fare prices"
IT was a good experience, everybody there were very nice people with me.Genuine Hotels.com guest review
When I was looking at the hotels online I went with ibis right away because everything looked really nice and it was pretty cheap when I got to the hotel it didn't even look close to how it looks online the hall ways were dirty my room was dirty.. The ladies at the front desk were pretty rude and the wifi sucks! I would not stay there anymore! After […] a few day I change hotels! I recommend hotel conquistador service was good room was extra clean great service I stayed there 7 days and I never had any problems! Read moreGenuine Hotels.com guest review
"Great location, poor service."
I used the Hotel for immigration services, and the location is great for those services. But the room is too small, the interior is dirty, no heater available in the room. I used this hotel for the price, but if I had a choice, I would have used a different Hotel. But the location for my needs was perfect.Genuine Hotels.com guest review
"average hotel close to consulate"
hotel was ok rooms are small hall ways are dirtyGenuine Hotels.com guest review
"Bring your own pesos."
Great location for consulate business. Careful they take us dollars but give you less than what there suppose to. They dont disclose the charge there applying to your dollars.Genuine Hotels.com guest review
Is very nice hotel is close to everything and if you make the reservation on line is cheaperGenuine Hotels.com guest review
Was awesome!Genuine Hotels.com guest review
"My Vacations in Ciudad Juarez Mexico"
Was great the only thing was the heater didn't work and the room was cold they fixed it but it took days to fix it but everything was fine.Genuine Hotels.com guest review
"ok place for low price"
The only negative things about the hotel was that sometimes you can smell the pluming which is unconfertable, and also some of the desk girls where very rude and was difficult to extend your stay.Genuine Hotels.com guest review
nice hotel, i felt really secure there,Genuine Hotels.com guest review
"Im a happy costumer!!."
This hotel have a very good service on WFI. The rooms are on very good conditions. The people wirking on intire hotel are bery help full and friendly. The food is a very good food.Genuine Hotels.com guest review
wonderful-time, next- time I well check in again thanks to all at front desk,breakfast,bar and housekippingGenuine Hotels.com guest review
"Do not stay here"
Awful. The room was not available at check in time. There was a wait list (!), and I had to wait for 30 minutes to get into my room, only to find lots of hair on the bed, a dirty floor, used towels...The bed had been done, but the room hadn't been cleaned up! I called the front desk and it took them 20 more minutes to send someone. No apologies, not […] the smallest hint of trying to make up for all the mess one way or another. The hotel looked nice on the internet pictures, but reality was very different. The room was tiny, and it had the smallest "closet" I've ever seen. The bathroom only had a liquid soap dispenser (!) and no shampoo. The hallways hadn't been vacuumed in days. I could go on and on. Bottom line, I didn't hesitate to change hotels for the second night I stayed in Juarez. For the same rate, I got a larger room, a king bed, and a free breakfast. Do the same. Read moreGenuine Hotels.com guest review
I highly recommend this place especially if you come for immigration purposes. It's close to everything you need, it's clean, nice looking, nice personel. I did not try their food but there is a lot of places near by. Great experience; better than what I expected.Genuine Hotels.com guest review
Just one towel in bathroom, i called recepcion to bring me two more towels and nobody comes The bathroom have not good conditions Room 456Genuine Hotels.com guest review
"Ibis Cd Juarez / Excellent location"
Excellent location if conducting business at the US Consulate. Everything is within walking distance and I felt safe while in the hotel. My only complain was that they were supposed to start serving lunch at 1:00pm, and lunch was never ready at 1:00pm during my one week stay, the earliest they had it ready was 1 day at 1:45pm.Genuine Hotels.com guest review
"Its in walking distance to everything we needed."
Everything is near by. Consulado, clinics, fingerprints, etc., everything within walking distance. Never had to call a taxi for anything other than when I left. Very luxurious mall near by with a very high tech theater. A lot of security all around. Great experiance.Genuine Expedia guest review
"Ok hotel. Close to everything consulate doctor"
The rooms are ok a little small but ok for your stay. The receptionists are terrible my husband and i would call to the front desk and no answer. The 4th time he called he went and was upset because the receptionist was on his cell and was just sitting around. I called once at 3am and no answer either i had called because i heard the car alarms go off.. […] They want a deposit for everything ice, phone calls etc.. Cable was ok and wifi was good.. Read moreGenuine Expedia guest review
Everything was great except for buffet. Could use more attention in keeping it stocked and clean but other than that excellent place to stayGenuine Hotels.com guest review
"Perfect for Embassy"
We went to Juarez to go to the US embassy. This hotel was perfect and safe. The rooms were clean and a great size. Loved staying here and would recommend it to anyone.Genuine Expedia guest review
"Very close from the consulade. Satisfied"
RecommendedGenuine Hotels.com guest review
The hotel is ok but they really need too work on the cleaning. Food is not the best.Genuine Expedia guest review
"Hotel phone service"
Tried calling mother in law at 10:00pm no one answered line tried midnight phone continue ringing with no one answering hotel phone lines.Genuine Expedia guest review
The food service is terrible. We tried eating their twice. First time waitress was too busy talking, after 15min. without even a drink we got up and left. Second time they were out of cheese. So we ate out the whole time.Genuine Expedia guest review
"Cd. Juarez Consulate"
If you are looking for a cheap stay to the US consulate in Ciudad Juarez then I would recomend this hotel... that's it... rooms are small... tv is small... bed is small... bath is small and dirtyGenuine Expedia guest review
"Very well located if one is going to Ciudad Juarez"
We were steps away from the US Consulate, the medical exams amd the NVC so we did feel safe. The staff was friendly, but the restaurant had very slow service, working at times with only one waitress. Food was good. My main complaint is that our AC was out foe our first four days. Luckily, the weather was not scorching hot, but the room was still un […] comfortable. Read moreGenuine Expedia guest review
"This is a TERRIBLE hotel"
The place is as small as the picture they present, beds are uncomfortable and the place was dirty. The staff incompetent but what can you expect, you get what you pay for. Believe me pay the extra 15 bucs and stay at a better hotel.Genuine Expedia guest review
"Stay elsewhere if you need service"
The front desk person was not welcoming and had a poor attitude. The hotel personnel in the dining room were too busy tickling and chatting with each other than to pay any attention to their guests. It took over an hour to make a quesadilla and serve it and the restaurant was nearly empty. The front desk did not know anything....as in directions, where […] to find an ATM, etc. The room was satisfactory but it appears the entire staff needs a little more training in hospitality. Read moreGenuine Expedia guest review
"cheap but... uncomfortable"
It was a bad idea to stay there. The Hotel needs maintenance, bad service, the restaurant does not offer good quality food. Everything is dirty, I would prefer to pay more for a better place. I am very disappointed.Genuine Hotels.com guest review
"I don't like this hotel"
Many people and bad serviceGenuine Hotels.com guest review
Nice hotel close to everything, plus it's safe and they have gards 24/7.Genuine Expedia guest review
The hotel was in the perfect location for my business that week with the US Consulate. Everything was in walking distance including a mall and restaurants. I highly recommend this hotel for anyone with consulate business! The staff were all extremely polite and helpfulGenuine Hotels.com guest review
"Just what u need .."
We were just there for 8 days for the immigration interview. This hotel is the closes to everything only a few feet away from the clinica International for ur medical needs the U.S council is also very close.. There room are a little small but clean.. They don't have a frige or microwave so that suck.. The hotel does have a restaurant don't stairs but […] their menu is not that great.. Security is always present we felt safe the whole time. There is also a mall across the street we went to walk around more then a few times.. I do recommend a restaurant don't d street very good.. It's called barrigas bar&grill.. At the end everyone there is there for the same reason immigration interview.. Hope this helps .. N good luck Read moreGenuine Hotels.com guest review
I like the hotel the only thing I did not like the towels in looked very clean.Genuine Expedia guest review
Hallways not vacuumed, Only one elevator working, Walls in the room have shoe stains, They do not store food away for you in their refrigerator! There is no small fridges in the room! So where do you store your food while you wait for the US Consulate to give you an answer??Genuine Expedia guest review
"Nice hotel close to mall"
The hotel is comfortable and it's close to mall, it's cheaper, it's clean, but they don't have rooms to handicapGenuine Expedia guest review
"Sorry but it was terrible!"
the hallways were disgusting. customer service was okay, yet they practically wanted to kick me out before checkout time. they had just exterminated so it smells like fly poison. no soap! just never stay there.Genuine Expedia guest review
"It was a nice clean little hotel"
I liked my stay at Ibis because it was close to every place i needed to go.Genuine Expedia guest review
"Room so small"
The room our so small, we requested a room with double bed. We had to change rooms 3 times due to different problem. One was we got one bed not 2. Second time the room stick so bad. Third time well we just decided to try to join our stay. We could hear everything the other rooms where watching tv oh and a baby crying at 2 in the morning. They charge […] you for everything from a local call to ice. It was in the 100s° that week at least offer a cup of water with ice. Oh and the elevator the worst. .... only positive is that it's close to everything. Clinics and US embassy Read moreGenuine Hotels.com guest review
The shower door in room 770 was broken. Running the shower soaked the bathmat. There was one big dirty hand print on the wall next to the bed. There was no do not disturb sign available.Genuine Hotels.com guest review
"Perfect for immigration appointment"
This hotel is perfectly located for all your immigration needs, clean yet a little small rooms but for what you need it for is perfect. The clinics are all about a 100 yards away the Consulate is about 150 yards away, everything is perfectly close to the hotel, even restaurants like Wendy's, Dennis, mcdonalds and a mall with a food court. One word of […] advise if traveling to walmart or away from the hotel always get the taxi from the hotel they are safe. Overall I give this hotel and my stay a 10 out of 10. I would highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Nice hotel close to consulate"
Needed everything close by walking distance. IBIS was excellent!Genuine Expedia guest review
"Nice economic hotel close to everything."
Overall the experience was a good one. It is close to everything. The elevators were not working properly most of the time but other than that had no problems.Genuine Expedia guest review
"Good, but you can improve."
I had good time down there, kind people that always are willing to help you. Juarez is changing 4 good.,Genuine Expedia guest review
"Perfect for Consulate Visits"
Small but completely adequate budget hotel. One block from US consulate. Few amenities but laundry service is available.Very safe location, mall and plenty of restaurants within walking distance and a convenience store nearby. Hotel restaurant is not very good; cheaper better eating options withing walking distance. Hotel has safe Taxis but is also […] right on top of a bus line that goes to nearby downtown Juarez and to El Paso border. Read moreGenuine Expedia guest review
I did not enjoy this hotel,,, I asked for a refund before staying in the hotel and was denied. The room did not have what I needed for my stay there.Genuine Hotels.com guest review
Overall the hotel is ok. Only one thing , there is no microwave in the rooms or cable service.Genuine Hotels.com guest review
"A decent place to stay"
The Ibis hotel is a very convenience place to stay if you need to do your business at the American consulate. It has small rooms but you get for what you paid. Rooms are clean and comfy. Several places to eat around the hotel.Genuine Hotels.com guest review
"Near the American consulate"
Almost all well, but the only problem for me is they don't have own transportation.Genuine Hotels.com guest review
"My Stay in Cuidad Juarez"
Good customer ServiceGenuine Hotels.com guest review
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