"This is a TERRIBLE hotel"
The place is as small as the picture they present, beds are uncomfortable and the place was dirty. The staff incompetent but what can you expect, you get what you pay for. Believe me pay the extra 15 bucs and stay at a better hotel.Genuine Expedia guest review
"Stay elsewhere if you need service"
The front desk person was not welcoming and had a poor attitude. The hotel personnel in the dining room were too busy tickling and chatting with each other than to pay any attention to their guests. It took over an hour to make a quesadilla and serve it and the restaurant was nearly empty. The front desk did not know anything....as in directions, where […] to find an ATM, etc. The room was satisfactory but it appears the entire staff needs a little more training in hospitality. Read moreGenuine Expedia guest review
"cheap but... uncomfortable"
It was a bad idea to stay there. The Hotel needs maintenance, bad service, the restaurant does not offer good quality food. Everything is dirty, I would prefer to pay more for a better place. I am very disappointed.Genuine Hotels.com guest review
"I don't like this hotel"
Many people and bad serviceGenuine Hotels.com guest review
Nice hotel close to everything, plus it's safe and they have gards 24/7.Genuine Expedia guest review
The hotel was in the perfect location for my business that week with the US Consulate. Everything was in walking distance including a mall and restaurants. I highly recommend this hotel for anyone with consulate business! The staff were all extremely polite and helpfulGenuine Hotels.com guest review
"Just what u need .."
We were just there for 8 days for the immigration interview. This hotel is the closes to everything only a few feet away from the clinica International for ur medical needs the U.S council is also very close.. There room are a little small but clean.. They don't have a frige or microwave so that suck.. The hotel does have a restaurant don't stairs but […] their menu is not that great.. Security is always present we felt safe the whole time. There is also a mall across the street we went to walk around more then a few times.. I do recommend a restaurant don't d street very good.. It's called barrigas bar&grill.. At the end everyone there is there for the same reason immigration interview.. Hope this helps .. N good luck Read moreGenuine Hotels.com guest review
I like the hotel the only thing I did not like the towels in looked very clean.Genuine Expedia guest review
Hallways not vacuumed, Only one elevator working, Walls in the room have shoe stains, They do not store food away for you in their refrigerator! There is no small fridges in the room! So where do you store your food while you wait for the US Consulate to give you an answer??Genuine Expedia guest review
"Nice hotel close to mall"
The hotel is comfortable and it's close to mall, it's cheaper, it's clean, but they don't have rooms to handicapGenuine Expedia guest review
"Sorry but it was terrible!"
the hallways were disgusting. customer service was okay, yet they practically wanted to kick me out before checkout time. they had just exterminated so it smells like fly poison. no soap! just never stay there.Genuine Expedia guest review
"It was a nice clean little hotel"
I liked my stay at Ibis because it was close to every place i needed to go.Genuine Expedia guest review
"Room so small"
The room our so small, we requested a room with double bed. We had to change rooms 3 times due to different problem. One was we got one bed not 2. Second time the room stick so bad. Third time well we just decided to try to join our stay. We could hear everything the other rooms where watching tv oh and a baby crying at 2 in the morning. They charge […] you for everything from a local call to ice. It was in the 100s° that week at least offer a cup of water with ice. Oh and the elevator the worst. .... only positive is that it's close to everything. Clinics and US embassy Read moreGenuine Hotels.com guest review
The shower door in room 770 was broken. Running the shower soaked the bathmat. There was one big dirty hand print on the wall next to the bed. There was no do not disturb sign available.Genuine Hotels.com guest review
"Perfect for immigration appointment"
This hotel is perfectly located for all your immigration needs, clean yet a little small rooms but for what you need it for is perfect. The clinics are all about a 100 yards away the Consulate is about 150 yards away, everything is perfectly close to the hotel, even restaurants like Wendy's, Dennis, mcdonalds and a mall with a food court. One word of […] advise if traveling to walmart or away from the hotel always get the taxi from the hotel they are safe. Overall I give this hotel and my stay a 10 out of 10. I would highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Nice hotel close to consulate"
Needed everything close by walking distance. IBIS was excellent!Genuine Expedia guest review
"Nice economic hotel close to everything."
Overall the experience was a good one. It is close to everything. The elevators were not working properly most of the time but other than that had no problems.Genuine Expedia guest review
"Good, but you can improve."
I had good time down there, kind people that always are willing to help you. Juarez is changing 4 good.,Genuine Expedia guest review
"Perfect for Consulate Visits"
Small but completely adequate budget hotel. One block from US consulate. Few amenities but laundry service is available.Very safe location, mall and plenty of restaurants within walking distance and a convenience store nearby. Hotel restaurant is not very good; cheaper better eating options withing walking distance. Hotel has safe Taxis but is also […] right on top of a bus line that goes to nearby downtown Juarez and to El Paso border. Read moreGenuine Expedia guest review
I did not enjoy this hotel,,, I asked for a refund before staying in the hotel and was denied. The room did not have what I needed for my stay there.Genuine Hotels.com guest review
Overall the hotel is ok. Only one thing , there is no microwave in the rooms or cable service.Genuine Hotels.com guest review
"A decent place to stay"
The Ibis hotel is a very convenience place to stay if you need to do your business at the American consulate. It has small rooms but you get for what you paid. Rooms are clean and comfy. Several places to eat around the hotel.Genuine Hotels.com guest review
"Near the American consulate"
Almost all well, but the only problem for me is they don't have own transportation.Genuine Hotels.com guest review
"My Stay in Cuidad Juarez"
Good customer ServiceGenuine Hotels.com guest review
Good place to stay close to everything for a good priceGenuine Expedia guest review
"Great hotel wonderful service"
It was great the room was clean and they were great i hight recommend the ibis hotelGenuine Expedia guest review
It was good the only thing I did like was that in the shower the water didn't had enough presure so it was hard to rince off.Genuine Hotels.com guest review
"good because is near the consulate and the clinic"
very good location for the consulate needs the rooms are very but cleanGenuine Expedia guest review
I loved this place it is nice.. the rooms are a bit small but i dis the job.. food alittle to expensive when u have a budget..Genuine Hotels.com guest review
"it is what it is"
This hotel is exactly what you expect for the price paid. No frills, but not bad. When you need something it gets done. The rooms are small, but if you are here to use the American consulate, the location cannot be beat.Genuine Hotels.com guest review
Wifi sucks!!!!! Room is super small... will never use this hotel again.Genuine Hotels.com guest review
"I left the next day an lost 3 nights that I payed"
Lost 3 nights stays awful dint even offer my refund they could find inteary bad serviceGenuine Expedia guest review
"You get what you pay."
This is my second time going to Juarez for consulate needs. Compared to the first hotel I stayed at, Ibis its almost half the price, you also get half of everything. The room its very small, just enough room for the bed and a small desk area, the bathroom its also very small specially the shower. There's no room service. Overall is very convenient, […] very close to the clinics/consulate/mall/restaurants. Read moreGenuine Expedia guest review
Hotel rooms are the size of a shoe box. Didn't stay after all. Check in and out in 30 minutes.Genuine Hotels.com guest review
Thanks !!! :-)Genuine Hotels.com guest review
Staff friendly, restaurant food ok, but staff friendlyGenuine Expedia guest review
"Great location and price!"
The price paid and the location and distance from the Consulate in Juarez was ideal...huge pros. Hotel seems fairly new, has 7 floors. The rooms are VERY basic but for the price it is just fine. In-house restaurant was not worth the time or money...plenty of places locally to eat anyway. Wifi worked just fine and was free.Genuine Expedia guest review
"Closest to all the consulate needs."
FYI in the reasonably price rooms they were awfully small but, clean the cable channels sucked it lost signal often. they charge 2.50 for each cup of coffee,2.50 for a can of coke , 3.00 for a bottle of water, 1.00 for a quart size bag of ice( they don't offer ice buckets for the ice) bring your own ice chest, snacks ,drinks. Medical exam 400-500 and […] my husband I were spending 40-50 a day on meals. Everything is real expensive. This hotel was the closest to all your appt. all walking distance. Read moreGenuine Hotels.com guest review
"Nice hotel close to everything!!!!"
Very accomadating, everything is walking distance. The room was kind of small in size but the rest was an delightful experience. The food is pricey I suggest you take food from the USA in an ice chest.Genuine Expedia guest review
"Good Economy Hotel - Some Hiccups"
In the new American consulate vicinity; which is a newer area of the city with little going on at night. He had one day without hot water.Genuine Hotels.com guest review
Average hotel. The best thing is the location and the price.Genuine Hotels.com guest review
These hotel is very close to the clinic's and console for visas about half block very conbinient I will recommendedGenuine Expedia guest review
"price is lower but servcie is not good."
overall ok.close to consular office and rakfast buffet ok for $8.00 dollarsGenuine Expedia guest review
I loved this hotel. I went because of immigration purposes and I was amazed at how convenient it was. The hotel is located in an excellent area; not even one minute from the clinics and maybe 2 minutes (walking distance) from the consulate. The rooms are very nice and clean and the staff is great. The ONLY issue I had were the card keys. I would have […] to constantly reprogram them. Other than that, our stay was PERFECT!!!! Read moreGenuine Expedia guest review
"Very close to consulate"
Small rooms but perfect for business. Would stay again if I visited againGenuine Expedia guest review
Stink no hd tv for conect ps3 or other stuf i dont likeGenuine Expedia guest review
"Great hotel, for consular process."
Overall pleased. Room a bit small but good enough.Genuine Expedia guest review
"Great hotel in an excellent location"
this hotel is in a strategic location near the clinics and consulate.Genuine Expedia guest review
"Ibis Stay for 6 Days.."
Overall great hotel, can't beat their deals... It could have been a little bit more clean, we had to call housekeeping a few times so that they could service the room and still didn't do such a great job. The staff was really courteous the whole time, from help desk to housekeeping.. Be aware that rooms will not have any type of free hygienic products […] (soap/shampoo).. The area around the hotel it's well kept, with a guard on duty at all times, inside the premises and outside, nearby a shopping plaza with shops,food court and a movie theater. Walking distance to 2 clinics and the consulate.. Read moreGenuine Hotels.com guest review
Hotel is in a perfect place. Close to U.S. embassy and the clinic for the US medical exams.Genuine Expedia guest review
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