"Traveled with our children and pet - Wonderful!"
Our stay could not have been better. Very clean hotel with amenities to make our 9 and 7 year old happy and very nice set up for our dog. It was centrally located so we could walk to the main street in Berlin and drive easily to all the near by attractions and shopping. Rooms were extremely clean with lots of square footage. We were on the first floor […] with a slider/patio. This made it very easy to take our dog in and out. The pool was as clean as the rest of the hotel and my kids loved the L shape. Their breakfast was filled with very similar foods you would expect with "included" breakfasts but the quality was definitely better and the buffet areas and tables were exceptionally kept up. Nice atmosphere in lobby. Great courtyard to eat outside. We plan to go back again and will recommend this hotel to family and friends. Read moreGenuine Expedia guest review
Response by Berlin Grande Hotel Thank you so much for your descriptive review. We love hearing about your experience and look forward to your next stay with us.
The hotel was great. Great views, room was clean, beds where great. We had a suite (419) for my husbands birthday. He loved it. The only problem we had was a very creaky tub. We where told it was the coating they put on it but we think the tub was not set right. All and all great place. Oh ya they put fresh cookies out every day. My husband was in love […] the minute he spotted them. Read moreGenuine Expedia guest review
Response by Berlin Grande Hotel Good Evening and thank you for taking the time to give us your feedback. We are aware some of the noise with the tubs and thank you for letting us know too. Yes, the cookies are Wonderful. Again, thank you!
Excellent service and great location and close to Berlin. The breakfast was outstanding and mattresses in the rooms were very comfortable and it was very clean. It was nice and quiet and the view was gorgeous looking out over the countryside. I would definitely stay here again!Genuine Hotels.com guest review
"very comfortable, very clean, relaxing"
We thoroughly enjoyed our stay again this year. This is one of the cleanest hotels we've ever stayed at as well as the most comfortable. The mattresses/bedding were superb, and the staff was very helpful and friendly. We appreciate the free breakfast in the morning as well. This was our second year we came to visit your hotel and love the surrounding […] area too. All in all, a most relaxing time away from everyday stress... Read moreGenuine Hotels.com guest review
"Visiting Amish Communities of Holmes County, OH"
The hotel was perfect. Our room was beautiful, comfortable and clean. The hotel staff were great and very helpful. The breakfast bar was delicious and very plentiful. From the hotel we were able to see many attractions around the surrounding area. We had a wonderful time in Holmes County.Genuine Hotels.com guest review
"Amish country visit"
EXCELLENT !!! The rooms and overall accommodations were grest.Genuine Expedia guest review
"Beautiful Hotel, close to all the touristy places."
We walked in and the room looked pleasing and inviting. Then we saw the balcony and walked onto it and saw the countryside, it was remarkable.Genuine Expedia guest review
"Family Visit To Amish Country"
Staff extremely friendly & helpful. Hotel very, very clean. Would recommend to anyone.Genuine Hotels.com guest review
"A very nice hotel"
This is a new hotel, we stayed there just one night as a test. It has passed all my tests. One of the cleanest hotels I have ever stayed in. It is very close to downtown Berlin (well within walking distance). All personnel was very nice. Room we stayed in was very large (accessible).Will definitely stay here again.Genuine Expedia guest review
"Updated and clean"
The hotel staff was very friendly and the decor was very modern and new. The rooms were clean and very roomy. We really enjoyed the countertop and bar stools because most hotel rooms don't have that and it was nice to stand and talk right there.Genuine Expedia guest review
Everyone very efficient and friendly. Best hotel breakfast. Very convenient to area shopping district.Genuine Hotels.com guest review
We had a great time here. The hotel was comfortable and beautiful. The breakfast was great, especially the FRESH fruit. (except not much for someone with Celiac.) It was close to all the shops so you could walk and avoid parking. There are several places to eat and lots of fun things like ice cream shops and coffee shops. Just remember, everything is […] closed on Sundays and all the shops close at 5:00, and the diners close at 7:00 or 8:00. So make the most of your morning and afternoon and plan on swimming, working out, or just relaxing in the evening. I will definitely go there again. Read moreGenuine Expedia guest review
"amazing place to relax !!!!!!!!"
From the minute we arrived the staff was so friendly ,Room was amazing, granite counter top in kitchen and rest room WOW !!!!! With view of the country side .Peaceful and quiet !!!! indoor pool and hot tub !!!! great hot breakfast !!!! very clean !!!! peaceful courtyard !!!! Who could ask for anything more !!!! This is truly a hard thing to find now […] a days !!!!!!! Even the price fell into our budget !!!!!! Read moreGenuine Expedia guest review
"Such a NICE hotel"
We were on our way to the Football Hall of Fame game and wanted to go to the Hall of Fame before the game. We were arriving before the 3 pm check-in time so I called while on our way to explain we would like to see if we could check in earlier to have time to do the things we wanted to do...the girl didn't hesitate, she said that she would have a room […] clean and waiting, was not disappointed. Read moreGenuine Expedia guest review
The staff was the friendliest we've ever seen. The breakfast was amazing! The only problem was the incorrect room. They were full so we had to cram in a smaller room.Genuine Hotels.com guest review
"Super nice hotel for such a great price"
AFTER YOU LEAVE YOU WILL WONDER HOW THEY DO IT SO WELL. SERVICE IS GREAT WITH A COMP. COOKIE TO START YOUR STAY. THE OATMEAL RAISEN ONES ARE TO DIE FOR. THEY HAVE A GREAT WARM BREAKFAST THAT WILL FILL YOU UP! THE ROOMS ARE BIG AND HAVE A REFRIGERATOR IN THEM WITH A SMALL LITTLE KITCHEN AREA . THE BATHROOMS ARE CLEAN AND VERY NICE! THIS IS A GREAT PLACE […] TO STAY AT WITH KIDS OR JUST WITH YOUR HUSBAND OR WIFE! WE HAVE HAD A GREAT TIME EVERYTIME WE HAVE STAYED!!! Read moreGenuine Hotels.com guest review
Enjoyed stay. Located within walking distance to town. All was great. Only thing I could say bad is staff not as knowledgeable about area to well. Would definetly stay again.Genuine Hotels.com guest review
"Hotel couple of blocks to shops and restaurants."
Good location for restaurants and shops while in Amish countryside. Hotel had helpful and cheerful staff with good information for tourist.Genuine Expedia guest review
"Great hotel for the price!"
We stayed two nights and had a very pleasant experience. The room was very clean and spacious and the free breakfast was much better than a typical continental breakfast. Every employee with whom I spoke was friendly and helpful. I will certainly stay here again when I visit northern Ohio.Genuine Expedia guest review
"First time stay"
One of the best places we stayed at. Excellent quality, for a very reasonable price.Genuine Expedia guest review
"Close to destination"
Spent an overnight in 2012. Rooms are spacious and clean. Like the bar and large refrigerator. Desk staff are very accommodating.Genuine Hotels.com guest review
This is the second time we've stayed here. Everything was perfect! Friendliness and helpfulness of the staff was exceptional. The hotel and our room was very clean. The bed was very comfortable. We did not use the pool. The breakfast was good - eggs, sausage, potatoes, waffles, yogurt, cereal, bagels, juice, etc.Genuine Hotels.com guest review
"Not so great"
When I booked the room with hotels.com, they gave me a couple different payment options. Pay at time of booking, or pay when I checked out. I thought that was great, since the only visa card I card is my debit card. The plan was to go to the bank on the morning of check out, then pay cash. When I went to check in the lady said she needed my card, so […] I assumed it was to have on file in case of damages. Then she said, it was declined. I asked why she was running it. She stated to pay for the room. When I mentioned the pay at check out option, she said that I could pay cash and they would return the money to the card (within 5 to 7 days) but I could not enter the hotel without first paying for the room.... Needless to say, I was not happy, especially since everything else was booked. I will not ever, go back. Read moreGenuine Hotels.com guest review
"Beautiful hotel in the Amish Country"
Loved the hotel. Felt clean and new. Great setting. Room was spectacular. We had a suite. Breakfast was lackluster compared to everything else. Would definitely return.Genuine Hotels.com guest review
Great!!!Genuine Hotels.com guest review
"Close to the shops"
It was excellent the view was greatGenuine Hotels.com guest review
This place sits in the heart of Amish county. This a sweet place to stay while visiting.Genuine Hotels.com guest review
"Nice hotel centrally located in Berlin"
Very clean, roomy, comfortable beds. Would definitely Go back.Genuine Expedia guest review
"Great hotel and close to downtow"
The hotel and staff were great . They made every attempt to make sure you knew that your business was appreciated .Genuine Expedia guest review
All of the staff was very friendly and helpful. The hotel was in a very quiet and peaceful location. There is a very good restaurant right next door. we enjoyed our stay there and would stay there again if we are ever in that area again.Genuine Hotels.com guest review
On our way home from Niagara Falls we decided to make a stop to visit Holmes County. We were so glad that we did. Nice people, beautiful flowers, great food. We will definitely come back.Genuine Expedia guest review
Very comfortable rooms, clean and orderly. The service at the front desk was very helpful, as we needed them often. The location of the hotel was very, very close to those things we wanted to see.Genuine Hotels.com guest review
Great place to stay.Genuine Hotels.com guest review
"gREAT central location !"
This hotel was beautiful and as clean as you could hope for. Well kept inside and out. Large beautiful rooms and a private balcony. Truly first class!Genuine Hotels.com guest review
very nice stayGenuine Hotels.com guest review
"Close to what we wanted to do"
We loved this place.the room was clean,service was great,the breakfast was good,the location was good.But with somebody with a bad back & leg problems too far to walk.the staff was friendly & helpful.We will be staying here again.The beds were real comfortable.Genuine Hotels.com guest review
"Best Place To Stay in Ohio Amish Country"
My family and I were blown away by the Berlin Grande Hotel as the price was great for all the amenities we received. There's an indoor pool, a work out room, free cookies at the front desk in the evening, a balcony for every room (I think), a free and extensive breakfast, and free Wifi. The staff were very friendly and the entire place was immaculately […] clean--I mean spotless! In fact, the entire area was as neat as a pin. Needless to say, we were all very impressed with the Amish Country. When we return, we will certainly stay at the Berlin Grande Hotel. You won't be disappointed if you stay there. Read moreGenuine Hotels.com guest review
"Right in middle of Amish country"
Room was extra large and air was quiet which is rare and beds comfortable and breakfast was great! We definitely would return.Genuine Hotels.com guest review
Very nice hotel staff. It is a very clean pretty hotel. Room was very nice, but paper thin walls - you can hear way too much from the hallway and the rooms next door! Breakfast was ok. Great coffee and fruit & cookies in the check-in/lounge area. All in all a nice stay!Genuine Hotels.com guest review
"2 queen room"
Very clean room, looks just like pictures online. Had fruit, coffee, hot coco and fresh baked cookies . Pool area was nice .Genuine Expedia guest review
we were very impressed upon arrival. The staff was so helpful and friendly. Our rooms were very comfortable and the complimentary breakfast was also great. We will plan to stay at this hotel again when we visit. \Genuine Expedia guest review
"Close to the horse sale in Mt. Hope"
Everyone was friendly. My room was fresh,clean and well appointed. I enjoyed the balcony.Breakfast was really well set up and very fresh. It was the second time I stayed in this Hotel in Berlin. I would recommend it to my friends.Genuine Hotels.com guest review
Hotel was nice. Homemade cookies were a nice touch. The window in our room had a leak and the air conditioning unit was noisy, but all in all it was a nice hotel. I was disappointed in the fact there was only 1 elevator and the pool was small. while we were there the whirl pool wasn't workingGenuine Hotels.com guest review
"Very nice hotel for the price!!"
Very nice hotel! Paid $100 for just one night in this hotel! Very beautiful! Only downside was the jets in the hot tub, didn't seem to work, but that's it!Genuine Expedia guest review
"Great hotel, nice brakfast."
Very nice hotel, great breakfast. Didn't get my wakeup call-could have been a big issue, but I woke up on my own.Genuine Hotels.com guest review
"Superb rooms but not well sound proofed."
A superb hotel but the soundproofing leaves a lot to be desired. Also, the breakfast area is somewhat on the tight side, tables for 6 can be almost fully occupied by one couple with newspapers or spread out plates etc. Nice breakfast though. Rooms are absolutely splendidly furbished, my wife sleeps through noises (why were the people upstairs apparently […] jogging or speed walking until midnight and again from 6 a.m. I wonder?) and she loved the room. It sets standards that are hard to beat. I gave a 4 star award because of that weakness. Read moreGenuine Expedia guest review
"Close to everything!"
This is the second time we booked this hotel. It is well kept, has a great breakfast, nice pool, and is convenient to all the Amish areas we were wanting to visit.Genuine Expedia guest review
"Love the Berlin Grand"
hotel was excellent and price was perfect. love the fridge and microwave with the bar area great added touch. Room was excellent sizeGenuine Expedia guest review
"Nice clean place, but. . ."
We have stayed here many times in the last three years, and I have never had any complaints--until this time. The breakfast is great. The staff is friendly. The beds are clean and comfy. It's close to the zoo that is Berlin without being in a mess of traffic. But I think all the "pet friendly" people need to be put in one area. The yappy dog in the […] next room awakened my wife several times in the night. Also, it stormed heavily during our visit, and water blew in through a vent-into the elevator, which really should have been closed. Read moreGenuine Hotels.com guest review
"Clean, well-maintained hotel with nice extras"
Very nice hotel. Very pleased with our accommodations. Our king room had a small kitchenette with microwave, frig. and sink, with two bar stools at a bar extension. Everything was extremely clean and comfortable.Genuine Expedia guest review
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