"Fantastic property for couples"
We were very pleased with our stay at Impiana Private villas on Kata Noi beach. We spent more than usual for our stay but we felt that it was worth our while. Having a nice size private pool over looking the beach was the highlight. We had stayed at a beachfront property for a few days prior to moving to this hotel so did not mind not having direct […] access to the beach. If you are looking to get quiet, relaxing, and private holiday, this property definitely will give you such. We had a problem with our patio door in our first room and so they moved us to a even bigger villa. The level of service was excellent. Read moreGenuine Expedia guest review
"Million $ view, inconsistent service / maintenance"
Watching the sunset from our private pool with the waves crashing onto the rocks just meters below is an experience that my wife and I will remember for years to come. It's a shame that the service and the room didn't match up with the amazing view, as this property has such a superb location that it could truly stand out if those areas could be addressed. Service: […] 3.5/5. Front desk staff were helpful and could speak conversational English. However, the check-in and check-out process could be smoother. Attention to detail really defines the difference between 5* and average service, especially at a smaller property like this one. Room Quality: 3/5. When new, the room would definitely earn a 5/5 rating. However, there were a number of maintenance related issues. Location: 6/5. Yes, that's six out of five! The location is truly amazing. The hotel is located right beside the ocean next to a rocky outcrop. There's also a quiet beach (Kata Noi) that's about a 10 minute walk from the hotel. Food: 3.5/5. Breakfast consistent of a continental breakfast buffet along with a menu from which you could choose individually prepared hot items. The hot items were tasty, but the selection could be improved as there were just 3 local options along with a choice for the standard American breakfast. Service was good. Read moreGenuine Hotels.com guest review
check in delayed, could not find key for one of room of royal villa, no cleanliness at all in the one of bathroom and dirty towels everywhere and smells, yeak. roof leaking and dripping during night storm. slipers broken provided, lights off automaticly while shwowing, the light blinking all night long. no management responses after complaining until […] several calls from hotels.com. great location only. Read moreGenuine Hotels.com guest review
"A wonderful villa for private holiday"
Impiana is located in a conventient place in Kata Noi, it takes around 5 mins to walk to the shops and restaurants outside. There are many good restaurants you can choose. MALI, boathouse, Two chefs, Mom Tri's Kitchen etc are also located there. We reserved a deluxe pool suite for 4days 3nights. Overall the suite is nice, comfortable and the surrounding […] of the villa is quiet also each room has an excellent sea view that facing Kata beach. We really enjoyed a memorable honeymoon journey there. Read moreGenuine Hotels.com guest review
모든 뷰가 최고의 뷰, 절벽바로 아래가 바다이고, 수영장도 굉장히 잘되어있어서 푸켓에서 호텔을 선택할때 가장 고려되어지는 '바다 뷰'와 '수영장 시설'은 최고라고 할수있어요. 룸서비스또한 굉장히 좋습니다. 여기에 투숙하게된다면 룸서비스로 피자와, 해산물등을 주문해서 시켜드시라고 권하고싶어요. 또한 투숙선물로 유명브랜드 화장품을 선물받았는데 이또한 굉장히 만족스러웠고, 여행동안 유용히 잘 사용했습니다. 직원들 모두 친절했고, 빌라에 들어서는 순간부터 직원들이 가방을 들어주며 반갑게 맞이하여 아주 기분 좋게 여행을 시작했습니다.Genuine Hotels.com guest review
"Belle chambre, dans un endroit un peu isolé."
Notre chambre avec piscine disposait d'une belle vue sur la mer, mais malheureusement sans dégagement sur la côte. Si bien que de notre terrasse, nous ne voyons que la mer. D'autres chambres ont une vue avec plus grand dégagement. Chambre très confortable, avec grande salle de bain. Wifi de mauvaise qualité.Genuine Hotels.com guest review
カタに3泊しましたが、その1泊目にこのホテルを利用しました。プライベートプールの海との一体感が最高！奮発してよかったです！ ◎客室 / ホテルの清潔度：とても清潔な状態に保たれていました。新しいホテルではないので、プライベートプール周りの外装（デッキやペイント）に少し古ぼけた感じがありますが、プールそのものはとても清潔で快適でした。部屋は天井が高く落ちついた感じの高級感があります。シャワーの水圧やお湯の出なども満足でした。◎サービスの品質：当日は私たち1組のゲストしか宿泊しておりませんでしたが、とても丁寧なおもてなしを受けました。朝食も部屋のリビングにセットしていただき、その時もとても丁寧な対応でした。日本語はおそらく対応不可だと思います。スタッフの英語力はとても高く、不便なくコミュニケーシ […] ョンができました。 ◎ホテルの設備：ホテル内にレストランがあります。ウエディングパーティープランなども対応なリゾートですので、レストランの料理の幅もタイ料理から西欧料理までメニューがあります。 ◎ホテルの場所：カタヤイビーチ（カタのメインビーチ）とカタノイビーチの間の岬の上に立地しています。カタの繁華街までは、坂を下って10分〜15分で到着します。カタノイビーチまでは徒歩10分です。カタヤイビーチまでは13分ほどです。海に面した崖に立地しているので、各部屋が階段状に位置しています。ホテル入り口が最も高い位置にあるので、フロントや各部屋には階段を下る感じになります。階段が多いので、お年寄りの方にはお勧めできないと思います。フロントでソンテウTaxiを手配してもらえるので、それでカタの繁華街まで行けます。 Read moreGenuine Hotels.com guest review
최고의 풀빌라. 프라이빗하고 서비스좋고 최고의 경치를 제공하는 멋진 풀빌라네요. 아쉬운점은 양쪽문이 다 유리문이여서 오션뷰가 한눈에 보여야했으나 유리문이 깨진건지 반쪽을 나무로 막아놓은 방을 저희에게 주었네요. 모르고 하룻밤보내고 알게되서 다음날 룸교체를 원했으나 예약이 풀이라서 대체해줄 방이 없다해서 반쪽짜리 오션뷰 방에서 묵었네요. 룸에 들어가서 양쪽 유리문을 잘 확인해보시길 바래요. 조금 아쉽긴 하지만 정말 친절하고 좋은 호텔이에요. 결혼 1주년기념 여행으로 간건데 2주년때도 또~ 가고싶네요~^^Genuine Hotels.com guest review
これまで訪れたホテルの中で最高クラスの快適度。滞在中は、天気も素晴らしかったため、ほとんどの時間を部屋のプライベートプールで過ごした。Genuine Expedia guest review
침실에서 보이는 수영장과 그 너머로 보이는 바다를 로망이었던 내게는 최고의 풀빌라였다. 룸 컨디션, 청결상태, 직원 서비스, 주변환경 어느하나 빠지지 않고 최고점을 주고싶은 곳. 푸켓에 다시 가게 되더라도 꼭 이곳을 찾을 것이다.Genuine Hotels.com guest review
"Simply Faultless! 5 Stars!"
07/18/14 Ibu_Loulou Brisbane
We've stayed at other villas in Phuket and this one exceeding our expectations! Not only were we upgraded on arrival but everything else was exceptional! Views are amazing! Rooms are of high standards! Staff and hospitality super friendly! In house dining tops! Just can't understand some of the other comments... If you don't believe me and you're in the area, drop in for a look/ see. Keep up the great work!!
06/21/14 jujubes13 toronto
The walkway into the villas was lovely and lush. Views were stunning. We were upgraded to the honeymoon suite upon check in which was a fantastic surprise. Staff were very friendly and courteous. On the suite/villa: Upside: Size is great Pool size is a good size View is priceless AMAZING sunsets Bathroom / shower pressure was good and all glass view was fantastic To be fixed/ downside: Sliding doors were not practical and had gaps that allowed the mosquitoes to come in Deck was rather small.....and not able to properly dine out on it Indoors - no where to dine - desk location is not practical Touch ups required around pool area: deck is peeling, stains, chips Room service menu is small - food is good, but for portions are very small and price is high for the portions No spa - on call spa and pricing menu not ideal We went out for massages instead Must have dinner @ Mom's as the view is exceptional at sunset and evening. For the price point of the villas: expectations were to have immaculate villas - no stains, chips, holes Overall, the view and the private infinity pool and friendly service made up for the imperfections.
"Breathtaking view and beautiful room but needs to be maintained.."
06/01/14 the_spinsterella_SG Singapore, Singapore
I came back again after about 6mths. This time I stayed in the Honeymoon suite again. The driver was friendly and helpful. The rest of the staff were friendly too. The seaview was perfect as per last time. However, sadly I saw that the room was not maintained as well as previously. The sliding door linking the bed area to the bathroom was no longer there so there's only the curtain separating the bed area from the bathroom. The aircon was dripping a bit but it was right by the painting so it didn't bother us. The pool had algae around it and all it needs is a little scrub and it'll be perfect again. The bathrobes had holes. Unfortunately, one night the room had a blackout and we were kept waiting outside at the lobby till almost 11pm. As they couldn't fix the problem, we were given another room to sleep in. The room was in a better condition but the pool was much smaller but we used the room to sleep only so it didn't bother us. The next day, we returned to our room at 10am to find that they had cleaned the honeymoon suite and the problem was fixed. However, that same day, in the evening, a part of the room had a blackout again. They took only about 15mins to fix it though. Housekeeping was fine except that on one day they didn't clean the bathroom properly as the cockroach we killed the day before was still there even after the room was cleaned. Don't worry about the cockroach as we saw only 1 and having stayed in villas in different hotels before, insects are normal because we are in an environment that's close to nature. I tried the in-room massage and it was good. Price was ok. I love the honeymoon suite so much that even after all the problems, I'd still stay there again if things don't get worst. But really, I hope Impiana will maintain and improve on the suites because it's such a waste to let such a beautiful room with a breathtaking view go downhill.
"Great view, Moderate service, overpriced"
05/27/14 Eileen S Singapore, Singapore
Stayed 4 days 3 nights at this villa. Love the seaview that my room offered. Service at the concierge was good but nothing beyond that. I would think the hotel is a bit run down to be charging sg$500 a night. Location was a bit too secluded and most of the taxi were not aware of the location. Other than the service staff at the concierge, the rest of the staff around the hotel did not bother to smile or greet when we ran into them around the hotel. Breakfast was great till we found and ate expired yogurt from the buffet spread. Was expired few days earlier and the staff was not surprised or apologetic when we alerted them. I was very surprised when the service staff informed about running out of English breakfast tea, I mean it's a common tea choice hence shouldn't the hotel have plenty of them? Water from aircon can be observed dripping all around the hotel. I love the seaview from my room, pool was great. However overall feel was still a disappointment. On my first day my toilet bowl flooded and they got it fixed. On my last day the water on the sink seems to have difficulty flowing down as well. I was also disappointed to find the coffee capsules in my room were expired as well dated all the way back to feb! And basic stuff like shower cap and soap were not replenished since day 1. The air con dripping water, sink and toilet bowl all indicated poor maintainance. I would think I won't go back to the same villa if I'm coming back to phuket 1 day and definately will not recommend this hotel to friends visiting the island
"One of the best and most romantic hotel i have ever been!!!"
03/10/14 Evinka Prague, Czech Republic
FANTASTIC!!!! One of the best holiday hotel i have ever been!!! Hotel staff was very friendly and helpful. Hotel is on the hill so you have an amazing views of the sea. The room is huge, very cosy, super clean, everything was amazing!!!! Bathroom has both shower and huge bath and all the facilities you can need!!! The pool is big enough and we had sun almost all day there.You get laying sun chairs with umbrella and also normal chairs. Its really big space to enjoy and big plus was PRIVACY (at least in our villa nobody can see us) We got free fruits to the room everyday. And the view which we get from pool or directly from our bed was unbelievable. It was one of the most beautiful and most romantic hotel room i have ever been. If you wanna organize wedding or you wanna go on honeymoon - you should pick Impiana! If we are back in Phuket this is our only choice! But there were few things which we didn't like but i think the hotel can approve or fix them :) Aircondition in room was really loud and didn't switch off automatically (maybe only problem in our villa) Breakfast choices can be better. There is not possibility to lock the balcony door, i know we are in Thailand and there shouldn't be stealing problems, but i guess it will make guest feel safer if there is possibility to lock the balcony door. The entrance door is bit toooo thin and sometimes it could get really loud from the hall. The room service food was TERRIBLE - they had lots of choices which was great but please do something with your chef! And one of the biggest issue, there is no direct access to the beach. Its not fair away though. But even those things we really absolutely loved our stay and can't wait when we will get back. I absolutely recommend Impiana (just don't order room service:)
01/28/14 Kris W Brisbane, Australia
Had my wedding on 7th November 2013 it was absolutely AMAZING I could never imagined that it would be as beautiful as it was thank you, thank you to the staff, the company and of course our family and friends this was truly an experience I will never forget xxxx
"Impiana Private Villas - not so good"
01/11/14 Tony F Phuket, Thailand
The location and outlook is excellent positioned high with fantastic views. And that was where it stopped. The pool was pretty amazing when it wasn't green from lack of service. There were severe maintenance issues with our room, the deck unusable due to broken timber and actually downright dangerous, taps just about falling off, dated and stained furniture and both sets of front sliding doors couldn't be locked meaning anyone could access your room if they wanted to. The bed was a hard as a rock. The service from the staff was generally very good and they promptly nailed some of the more offending deck boards back into place once we complained about it. Still didn't fix it properly though. The transfers they organised from the airport were also via a third party company instead of in house as we were led to believe, the driver even took us to the wrong accommodation initially. Upon depositing us to the correct location, the front office clerk checking us in looked quite shocked there were people checking in. Considering there are 11 rooms here I imagine they know exactly when every one of their guests are checking in and out. The accommodation is about 25,000 Baht a night and considering that price tag, i'd expect not to have these types of issues. Certainly not a cohesive experience and a long way from some of the other boutique resorts around the world.
"Simply The Best"
01/04/14 azmiamar72 Penang Island, Malaysia
My family and I decided to stay @IPV with the intention of spending a quality family time after a rather busy year. So the objective is to have a nice place for the whole family to spent time together. Lets we begin our journey..., I've booked a family villa with 2 bedrooms. When we reach IPV, they told me that we have been upgraded to Royal Villa due to maintenance work @ FV. Great! The check in rather fast while my family and I enjoying a nice welcoming drinks and cold towels and not forgetting the refreshing smell of a jasmine. The villa is REALLY nice. Everything is top notch except for the living room sofas (Seriously need attention) that spoilt the entire villa. But still a very nice villa. The infinity pool is amazing! My family really enjoyed it. The breakfast is rather good and we have a choice to have our breakfast in villa if we wanted. The room services were excellent too. Food was served in professional manner. The price and the taste is not that bad too. The view is spectacular!!! Sunrise, noon, sunset and even night views are wonderful. Truly magnificent. Overall our stay is wonderful and the amount of money I spent is well worth. My kids already asking me for the next visit,... well, will definitely will stay @IPV if happen to visit Phuket again. My family only regrets in this trip is we only spent 4 nights there!!!
"Excellent, romantic, amazing and super gorgeous Impiana"
01/01/14 the_spinsterella_SG Singapore, Singapore
I don't know where to start. This place is amazing. We had paid for the hotel transfer and even though custom clearance took such a long time due to the crowd, the driver was still waiting patiently for us. It was probably about 40mins from the airport which was not a problem at all as it was a comfy ride. The outside of the hotel looks blah but the moment you descend the steps, you see a gorgeous view. We were greeted with drinks and those pretty jasmine tied with a string which were placed on our hands. We were given a nice small towel to freshen up. Check-in was quite fast. Then comes the best part - we were brought to our room - the honeymoon suite. This is definitely the best hotel room I've ever been to. I've a great love for rooms/villas with private pools but I've never seen anything like this before. The room was huge. The daybed was super comfy and can fit 2 people easily. The TV was big enough. The bed was super comfy with a to-die-for view of the gorgeous pool and sea. They have a pillow menu as well. We had trouble waking up everyday! The dressing area was big! They have a his n hers sink area. We were also given Bvlgari toiletries (which made me very happy). The toilet has a handspray and this is very important to me. They have a big tub as well. The shower - this is one of the best part - they have a rainshower and while you shower, you can enjoy the sea view and pool view. This beats all outdoor showers. TOTALLY. The whole suite was very clean. The pool area.. OMG. Priceless view. The pool is huge and gorgeous. There is even a place for you to sit in the pool. Needless to say, I spent most of the time in the gorgeous pool. The view from the pool was amazing. The pool was a tad cold in the morning (it didn't deter us from swimming though) but in the afternoon and evening it was perfect. I can't stop raving about how huge the pool is. It seriously is huge and gorgeous. The colour blends perfectly with the sky and the sea. It's so surreal. The area near the pool has a comfy chair and sofa. We spent hours there reading. If you sit there in the evening, you will get to see the sunset. Yes, right on the sofa. PERFECT. When I posted pictures on FB of the pool, sea view and sunset, people thought that I was in Maldives or Mauritius! They give you free fruit daily. There's also a coffee machine in the room. There's 2 sets of bathrobes and 2 sets of towels. Everything was so luxurious. If there is anything at all that bothered me a little teeny weeny bit was the fact that the sliding doors cannot close tightly. They seem to leave a small gap but we made do by putting a small towel at the gap. This was just a small thing though. There were hardly any insects so that was fine with us. They have a DVD player and you can rent free DVDs from the receptionist. The breakfast was free and we had to go to the restaurant for it. There's a gorgeous view from there as well. Unfortunately, the breakfast was not halal but there was cereal and yoghurt so we made do with that. The coffee was superb and that was enough for me. Honestly, I don't mind the fact that we have to find food outside cos the place just made up for it all. My husband hired a small scooter nearby and use it to go to the nearest halal stall. Alternatively, we also called restaurants that could deliver halal food. (You can message me for details) The staff were friendly but not intrusive at all. I appreciate that a lot. I was so upset with myself because I only booked 2 nights. But I made full use of it, I stepped out of the room only for breakfast. I didn't bother to go around Kata as we were already familiar with the area. I would definitely stay here again. In fact, I'm already making plans to book 3 nights in May! I don't think I will stay anywhere else in Phuket ever again. Right after the 2 nights in Impiana, I went to another pool villa in Nai Harn and was depressed because it couldn't compare to Impiana. So yes, I will just stick to Impiana from now on. If you intend to go to a different area, then go there first and go to Impiana last because really, you will get post-Impiana withdrawal symptoms. It's worth every single cent. Excellent, romantic, amazing and super gorgeous Impiana.
"Always a great visit"
11/20/13 steveula grass valley, california
From the moment you enter this hotel, you know you are going to have a good and relaxing time. I have had the good fortune to be able to afford to stay here, already 5 times, and each time, I am just as happy as the last time. The rooms are spacious, the pools are really pools, that you can swim laps in, and the staff is incredible. The view from the rooms, incredible. And if you want to take a stroll on the beach, it is about a healthy 10 minute walk, but really, you will have a hard time leaving your room. The morning buffet breakfast may not have the biggest selection that you will see at some of the larger hotels, but the quality and the service cannot be beat.
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