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Hotel Santa Marta Real, Cristallo

3 stars
Calle 12 No. 2-38, Santa Marta, Magdalena, Colombia, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Bayfront hotel in Historic Center with restaurant, bar/lounge

  • Free full breakfast, free WiFi, and free parking

Main amenities

  • 32 guestrooms
  • Restaurant and bar/lounge
  • Rooftop terrace
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Computer station
  • Self-serve laundry
  • Conference space
  • Tour/ticket assistance

What’s around

  • In Historic Center
  • Tairona Gold Museum (0.1 mi / 0.1 km)
  • Customs House (0.1 mi / 0.2 km)
  • Simon Bolivar Park (0.2 mi / 0.3 km)
  • Santa Marta Cathedral (0.3 mi / 0.5 km)
  • Parque de Los Novios (0.3 mi / 0.6 km)
Good3.6 / 5
  • Clean, safe, friendly and good location. Friendly staff able to accommodate reasonable…Dec 30, 2014
  • the location is horrible, the hotel is over price.Jan 1, 2014
See all 14 Hotels.com reviews
From 27 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $38
  • Standard Double Room Single Use
  • Standard Double Room
  • Standard Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Parents must have child’s birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Accessible parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Also known as

  • Hotel Santa Marta Real
  • Santa Marta Real
  • Hotel Santa Marta Real Santa Marta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of COP 30000 per vehicle (roundtrip)

Airport shuttle for children between the ages of 5 and 11 costs COP 25000 (roundtrip)

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Beach shuttle (surcharge)
Working away
  • 24-hour business center
  • Number of meeting rooms - 80
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Rooftop terrace
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hotel Santa Marta Real, Cristallo’s small print

Also known as

  • Hotel Santa Marta Real
  • Santa Marta Real
  • Hotel Santa Marta Real Santa Marta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of COP 30000 per vehicle (roundtrip)

Airport shuttle for children between the ages of 5 and 11 costs COP 25000 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Santa Marta Real, Cristallo

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