"WORST NIGHT STAY OF MY LIFE!! AVOID!!"
Do not stay at this hotel. Pay a few extra pounds and stay anywhere else. Upon arrival there was no check in - and we were told that there was an "issue" with our room and it was no longer available. They said they had another room for us down the street and to go there. We went to this other hotel and saw the room. What we saw was the dirtiest room […] in the dirtiest hotel that we have ever seen. There were stains all over the walls, the sheets were dirty, the towels had black hairs all over them and the bathroom was smelly and dirty and looked like it hadn't been cleaned in months. We went back to the hotel and demanded our originally booked room. They gave us attitude and then showed us to a tiny closet room in the basement. I don't believe this room is legal due to the fact that you can't even walk around the bed the room was so small and they didn't take our passports or give us a receipt. We had nowhere else to go so we stayed. The next morning the breakfast was even worse!! They own 2 hotels and there is only 1 breakfast room with 5 tables. There was a line of 30 people and once you finally get in the breakfast room, the line of people hang outside the door and stare at you - until you feel so uncomfortable that you leave. Additionally the breakfast room is right in the kitchen and the food was sub-par at best. We think they take bookings from this website at a discount - then try to shove them in the other hotel so they can charge more to people who show up on the day. Read moreGenuine Hotels.com guest review
Room very small but only staying one night so fine for us. Bathroom modern and clean.Genuine Expedia guest review
"Most convenient for Hammersmith Apollo"
Friendly staff, clean and comfortable room. Breakfast very basic. With a little more thought could have been much better. Hotel chosen for its close location to Hammersmith Apollo. Only 10 minutes walk away.Genuine Hotels.com guest review
"good connections and sweet hotel"
location is easy if you are coming from heathrow. and other good connections. also good value hotel. breakfast needs a bit a improvment but good variety. We requested extra pillows which were provided instantly also the remote that was not working was also changed without nhassle. rooms very good and wht ever you really needed,Genuine Expedia guest review
Lovely little place in a pretty building. Enjoyed our stay.Genuine Hotels.com guest review
Rooms adequate, small, no wardrobes. Dinning room untidy, not cleaned from previous day, adjoined very small messing kitchen, plus office desk stuck at the side. Owner seemed to be sleeping in finning room? Breakfast unorganised, no coordination, items of food just dumped on tables. No napkins just tools of kitchen towel provided. Waitress very polite […] and apologetic. Read moreGenuine Hotels.com guest review
Apalling. Room wasn't a triple - in fact, despite the facted that I booked my room IN OCTOBER they didn't book a room for two nights so we could move frely during the day. Was given a double room and a single and then two doubles for three single people. This meant that we had to change rooms, pack up all our stuff and return to reception which wasn't […] manned. As there was no-one there we left and came back to discover that our personal belongings had been moved to another room without any supervision or consent from us - probably so we wouldn't have an opportunity to protest the fact that it stank of smoke. Shower in one of the rooms wasn't working, apparently because of my lack of awareness that the archaic piping needs to be turned a certain way to get it going -?!??!?! TV didn't work, needed a storage heater plugged in while I was sleeping to stay warm. Bad news. Read moreGenuine Hotels.com guest review
While the location of the hotel was great and convenient to tube stations the Hotel itself was very disapointing.The room was tiny,as was the bathroom.there was no wardrobe in the room only a hanging rail which hung over the kettle and tea making facilities.The dining room was also tiny so we had to miss breakfast the first morning because there was […] no room in the dining room and we would have had to wait 10 minutes to get a table and as we were in a hurry we couldnt wait.There was only 1 towel per person and only 1 pillow per person.there was barely enough room to move around the room around the bed.The hotel itself was very noisy and it was difficult to sleep.The room was grubby with stains on carpet and marks on the wall.The hotel was cheap but I dont think I would stay there again Read moreGenuine Hotels.com guest review
The room and the bathroom were small but clean. We only stayed for one night so it was adequate for our needs. The breakfast was very basic and the breakfast room was also very small, some people had to wait for a table and were told that breakfast stops at 9.00 even if they have been waiting so get there early.Genuine Hotels.com guest review
Only 5 tables for breakfast but about 30 people queing owner just sat at his desk looking at the internet with headphones on. Could hear people snoring in basement and floor creeked so loudly upstairs thought they was going to come through the ceiling. Was positioned right next to the kitchen so at 6.30 tables were being dragged on the floor. Yes room […] was clean but small.situated well in shepherds bush would we come back? No Read moreGenuine Expedia guest review
An awful smell in the room, couldn't even step foot in the bathroom without gagging, wouldn't recommend to anyoneGenuine Expedia guest review
"Great location-but lots wrong with it"
We were 3 single guys and asked for 3 single bed room. Booked a triple. Got 2 double beds. Asked for an extra mattress but it never arrived. 24 hour reception apparently............isnt by a mile! We got the converted loft room so hot as! Asked for a fan but it never arrived. Room was tiny as well! Clean though.Genuine Hotels.com guest review
"Good location...SMALL rooms"
The Hotel was very clean and the staff was very helpful! We arrived before check-in and left our bags so we could do some sight seeing. The day we checked-out we left our bags at the desk and did some sightseeing until it was time to leave. The rooms are very small. Our 8 foot by 18 foot room held a full bed, a twin bed, a night stand and a 5 foot by […] 5 foot corner was walled off for the bathroom. It was a tight squeeze. We only spent enough time in our room to sleep and shower. They offer a traditional English breakfast free every morning. The coffee is instant so we had to get our caffeine elsewhere. The police department is 2 blocks up the street and the fire department is one block up the street. We felt safe in the area, but the sirens took some getting used to. Read moreGenuine Hotels.com guest review
"Good Basic London Hotel"
Was a little concerned at reading poor reports on this hotel but my experiene was very good. Staff very friendly and could not be more helpful. Room was clean and secure - and a good bathroom etc., Location good as less than 10 mins walk to Shepherds Bush station. Not the Hilton but very good value for money. I'm sure I will stay again at some poin […] t. Read moreGenuine Expedia guest review
"Great for concert goers"
Was clean and ideal for what I needed as I was only in london for a night for a concert. It was clean and comfortable and would go again if I was in the area again.Genuine Expedia guest review
No-one about when I wanted to book in at c 5.30pm. No towels in room. Didn't risk sampling the breakfast. OK if you just want somewhere clean and weatherproof to spend the night but I'd expect to find that at about half the cost I paid for this.Genuine Expedia guest review
was not that happy as there was not any one there in the evening that i could complain to regards to the towels not being changed. also the breakfast was not that great as was told its a free full breakfast but that was not the case.Genuine Hotels.com guest review
"Not to be repeated!"
An experience I would rather not have to endure again.Genuine Hotels.com guest review
"Good budget option"
You get what you pay for the saying goes and this is true of this hotel, a budget price and although the room was basic, it was clean and comfortable with en-suite shower and free Wi-Fi. Would go again at that priceGenuine Hotels.com guest review
"close to all tube lines"
hotel was very clean but room was very small but serv its needs for meGenuine Hotels.com guest review
"Comfotel-good location for hammersmith Apollo"
Nice, clean, tidy room. A little bit small but had and did everything we needed Staff friendly and helpful Really close for hammersmith Apollo & tubeGenuine Hotels.com guest review
"Udemærket til en billige penge"
Ganske fine forhold til prisen. Det er ikke luksus, men der er alt hvad man skal bruge hvis man alligevel er mest ude i byen.Genuine Hotels.com guest review
I had a holiday weekend in Shepherd's bush and I visited a nice basic hotel with great location considering public transportation. Room was quite small but it had everything I needed and in overall room was clean and comfortable. Breakfast was decent and the staff was friendly. For this price I would definitely recommend this hotel.Genuine Hotels.com guest review
"Greit hotell for overnatting"
Lite hotell med god service, lite minus for små rom (dobbeltrom), lite bad og tepper på rommene. Kort vei(gangavstand)til Westfield London Shopping Centre som bare var helt fantastisk.Genuine Hotels.com guest review
"Bra! Nära till tunnelbana, bussar o köpcentrum."
Bra hotell om man bara ska sova där. Frukosten var bra, fanns olika saker att välja på. Hjälpsam personal som hjälper till och svarar på frågor. Nackdelen var väl att det inte var så bra tryck i duschen, men det funkade. Fräscha rum och bra läge. Många mysiga ställen att äta på och bra butiker med mindre trängsel än inne i centrum. Kan gott bo där igen […] med tanke på priset och läget. Har man svårt att gå i trappor så är det inte lämpligt att bo här. Read moreGenuine Expedia guest review
"Value for money if price is low"
Fantastic price for en suite in London. That justified the rest. Freezing cold room and bathroom, everything at breakfast except eggs was processed - but it was safe, clean and dry. Tesco's just around the corner. Correct price for what I got, so not disappointed, but the proprietor could take a higher price if wanted with a bit decorating and breakfast […] service attitude. Read moreGenuine Hotels.com guest review
Rart hotel med pænt og rent værelse med kaffe og te og et badeværelse med toilet. Små forhold men ikke noget der manglede. God morgenmad med forskellige slags cereals og frisklavede æg. Eneste minus var bruseren. Jeg boede på 3. sal og vandtrykket var ikke særlig højt.Genuine Hotels.com guest review
Bem localizado, mas não é muito confortável.Genuine Hotels.com guest review
accueil sympathique. chambre confortable. proximité du métro.Genuine Hotels.com guest review
Da vi kom til hotellet i øsene regnvejr kl ca 22 fik vi besked på at vi skulle over på et andet hotel pga de havde overbooked. Selv om hotels.com havde skrevet at vi kom senere på aften.værelse var nede i en kælder som lugtet muggent. Vi skulle heldigvis kun være der til næste dag.Genuine Hotels.com guest review
"Konsert på Hammersmith Apollo"
Ok beliggenhet i forhold til hva vi skulle. Glass og stol ikke tilgjengelig, men fint med kjøleskap på rommet. Foldedør til dusj var fungerte ikke. Lite frokosttilbud, ellers ok.Genuine Hotels.com guest review
"Ikke for familier."
Vi var en familie på 5, to voksne og tre barn som ville ha et hotell med mulighet for familierom. Det hadde Comfotel, derfor falt valget hit. Men dette er ikke et hotell jeg vil anbefale. Sengene var små og harde, i og for seg greit nok, men rommet var i dårlig forfatning. Teppet på gulvet hadde store tydelige flekker. Flekker på veggene/tapeten. Et […] smalt hengeskap som sto på halv åtte og kun en stol. Badet var knøttlite der man kunne sitte på do, pusse tennene og vaske håret samtidig. På gulvet på badet lå et lite teppe som var veldig skittent og flekkete, da jeg prøvde å ta det vekk, hang gummien igjen i gulvet. På den positive siden, var det grei frokost og gratis internett på rommet. Men det skitne rommet overskygget dessverre. Read moreGenuine Hotels.com guest review
"Bra läge samt fin service tex väskan bars upp!!"
Bra frukost contra bra pris! Tex ost och inte bara den vanliga mermeladen! Nära flera tunnelbane stationer!Genuine Hotels.com guest review
ideale per un soggiorno, locale gradevole e posizione tranquillaGenuine Expedia guest review
"NICHT DREI STERNE"
VIEL ZU TEUER FUER DIE QUALITAT UND DEN ZUSTAND DES HOTELSGenuine Hotels.com guest review
"Für London und den Preis OK, aber..."
Für einen Londenaufenthalt haben wir für unsere Familie (5 Personen) eine bezahlbare Bleibe gesucht. Gefunden haben wir dieses Hotel in der Nähe der U-Bahn-Station Hammersmith. Die Lage war für uns sehr günstig, der Preis war auch ok. Mit Erfahrungen aus sonstigen London-Buchungen war unsere Erwartung an das Hotel auch eher gering. Wir haben ein Zimmer […] im Souterrain bekommen. Das Zimmer war für 5 Personen ausreichend gross und ruhig. Die Laken waren frisch und sauber. Teppiche, Wände, Bettdecken benötigen allerdings mal eine Reinigung. Das Badezimmer war grundsätzlich sauber, der Teppich vor der Dusche allerdings speckig. An der Wand war eine Schimmelecke, es roch insgesamt etwas muffig. Das "grosse" Frühstück bestand aus täglich gleichen zwei Toast mit Rüherei und einem recht übersichtlichen Beiprogramm. Warme Getränke waren entweder Tee oder löslicher Kaffee. Der Frühstücksraum war klein und spartanisch. Wir mussten auf einen freien Tisch warten. Würden wir hier nochmals übernachten? Ich weiss nicht - vielleicht lockt wieder der Preis? Read moreGenuine Expedia guest review
"Erg drukke wijk"
Zoals de titel al zegt, het is een drukke, levendige wijk. Heel erg veel sirenes en constant verkeer/gekletst op straat. Voor de mensen die niet vast slapen is dit geen succes. Verder zaten wij op de benedenverdieping waar ons uitzicht een muurtje was (en soms vuilniszakken). Toen ik dit op de laatste dag gingen melden bij de 'manager' deed hij eerst […] enorm brutaal door me constant weerwoord te geven. Vervolgens zag hij in dat ik toch gelijk had en maakte hij per direct zijn excuus aan mij en aan het ongemak. Het verblijf was verder prima, ontbijt was oké evenals de kamer. Goed genoeg om te slapen en douchen maar daar hield het voor ons ver bij op, maar daar is ook de prijs naar natuurlijk. Read moreGenuine Expedia guest review
Paikat oli juuri fiksattu ylimaalamalla ja tehty pientä remonttia. Aamiainen oli keskitasoa. Henkilökunta oli ystävällistä. Hyvä hotelli, jos tarkoituksena on vaan nopeasti yöpyä. Yli 230 euron vrk hinta oli kuitenkin tasoon (2 ja puoli tähteä) nähden todella kallis, mutta kenties heinäkuun sesonkihinnoittelu selittää. Tosin pari päivää jälkeenpäin […] olimme toisessa hotellissa tämän lähistöllä, joka oli selvästi tasokkaampi, vielä paremmalla sijainnilla, mutta silti lähes 20 % edullisempi... Read moreGenuine Hotels.com guest review
"Essenziale a economico"
Il personale molto disponibile la posizione abbastanza comoda le foto però sono un po meglio della realtà prezzo qualità buonoGenuine Expedia guest review
Familjerum för 5 personer. Bra sängar, tyst och lugnt område, bra transport, tåg direkt fr Heathrow, bra frukost. Ngt slitet skick, inte så trevlig heltäckningsmatta.Genuine Hotels.com guest review
Das Zimmerchen war sehr klein, man konnte sich zu zweit sehr wenig bewegen, im Bad war umziehen noch nicht mal möglich. Das war aber noch nicht das schlimmste. Der Teppichboden war nicht nur alt und kaputt sondern auch schmutzig. Im Bad waren sämtliche Silikonfugen schimmlig und gerissen, der Abfluss der Dusche stank und war verdreckt. Immer mal wieder […] fanden sich kleine Haare überall von denen man nicht wissen will woher sie kamen....nicht mal als zweckmäßig würden wir dieses Zimmer einstufen. Die Qualität und der Preis...zwei verschiedene Dimensionen. Read moreGenuine Expedia guest review
Absolut värt pengarna om man inte har jätte höga förväntningar. Bra frukost för det prisetGenuine Hotels.com guest review
10 minuti dalla metropolitana. Personale molto gentile. Colazione abbondante. Bagno molto piccolo ma grazioso.Genuine Expedia guest review
"Hotel x viaggiatori senza bagaglio"
Hotel con camere al limite della vivibilità. In due persone nn ci si muove. Impossibilità a posare bagaglio x terra. Letto piccolo e materasso vecchio. Bagno minuscolo ma pulito. Eravamo alloggiati al semi interrato dove erano presenti 4 camere. La hall era insieme cucina sala colazione hall deposito bagagli sala tv sala internet e chi più ne ha....moquette […] spesso macchiata ma assente in bagno x fortuna. Arredamento nuovo ikea. X bagno solo due teli doccia e non x il viso e mai cambiati in 4 gg. Personale poco propenso a dare informazioni. Distanza notevole dalla metro 15/20 min con buon passo. Zona molto rumorosa x presenza vigili fuoco e polizia. Colazione normale preparata a vista da una piacevole signora molto educata. Personale assente dopo le 22 in pratica ti danno le chiavi della porta ingresso. Asciugacapelli a richiesta alla hall. Armadio ovviam assente. Camera con sgradevole odore e in hotel forte odore di curry x cucina tailandese o similare. Unica nota positiva il prezzo 230 euro cn colazione x tre notti. Read moreGenuine Expedia guest review
"Sehr eng und hellhörig, gute Lage, insgesamt ok"
Das Hotel befindet sich in einer guten Lage (ca. 10 min zu Fuß zur nächsten U-Bahn Station - gute Verbindungen). Die Zimmer sind sehr klein (keine Kästen) und sehr hellhörig. Ruhige Nächte sind kaum möglich. Frühstück war gut.Genuine Expedia guest review
Hotel situato in posizione comoda alla metro e alla stazione ferroviaria, ma molto molto sporco.Genuine Expedia guest review
"Okay, if you only plan to sleep there."
We did not expect much, but with the pictures of the hotel displayed when we booked, that is what we had in the back of our mind, and were disappointed. We visited as a family of 5 and booked the family room. Displayed is a room with 2 double beds and a single, large window and some space to move around. The bathrooms on the pictures looked bigger as […] well. We had a tiny room in the basement with a dissapointing view! The bathroom extremely tiny. The room was quiet cold, the heater was not on and there wasn't even a heater in the bathroom. The kids woke up in the morning and they felt very cold. Everything was clean though. When we arrived, the owner was very nice and let us check-in a couple hours early, since our room was already available. The "breakfast-room" is also his office, reception AND storage! When we arrived, ther was many boxes piled up, it looked like items to make the "hotel" "look better", like lamps, etc. It was a big pile of boxes! We thought they were just there for the day, but they were still there, when we left 3 days later! The so called breakfast room was quiet small and if he didn't have all the boxes in the there, which first of all did not look nice, he would have the space to add a table and 4 chairs. Sometimes too many wanted to eat at the same time and had to wait for a table. Breakfast was ok, consisted of cereals, milk, juice, cold beans, toast, fruits & eggs to order. Got woke up by a horrible sound of a fire alarm at 4am! :-( Read moreGenuine Expedia guest review
"Helt ok hotell"
Ett helt okej hotell för priset man får betala. Okej frukost! Räkna med att promenera mycket då hotellet ligger en bit från tunnelbanestationen. Trevlig och hjälpsam personal.Genuine Hotels.com guest review
Comparing the price this is a nice hotel. Good breakfast, nice service, friendly staff. 10 min walk from Underground.Genuine Expedia guest review
Nous avions une chambres de 3 pour 3 fille, la chambre était propre , la salle de bain aussi.Genuine Expedia guest review
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