"Subpar at the most"
This hotel experience left much to be desired. The staff was extremely inattentive and uninterested. Since there wasn't an ice machine on our floor I went down to the lobby and asked the gentleman behind the desk where I could get some; without even looking up he responded "over there" and pointed behind his back to a cafe area.... To me, a room is […] a room and you get what you pay for, but hospitality is a must; something that this establishment very well lacks.... Read moreGenuine Expedia guest review
"Nice hotel in Brooklyn"
Everyone was very pleasant and friendly. The rooms was clean and extremely comfortable.Genuine Expedia guest review
"overpriced for what it is"
Not the worst place to stay but certainly overpriced. People are WONDERFUL - all the rest is average or below. Location leaves much to be desired. We came her for a rollerblade marathon in Prospect Park and passed many other viable hotelsGenuine Hotels.com guest review
"Affordable Clean Convenient"
Helpful personable staff, clean room with comfortable bed, good price. Great walk to Brooklyn Bridge. Only downside was our window view was a complete site of construction/scaffolding 75 feet away - no other view at all, so we had to keep our blinds drawn or we would be making eye contact with 20+ workers. Fortunately our room and stay was great ot […] herwise. Read moreGenuine Hotels.com guest review
"Worse hotel for vacation"
I was sold on this hotel for being a 4-star hotel. Instead, staying there felt more like staying at a motel: no lobby per se; badly decorated; the room was not very well designed and not very well decorated either; the corridors were too tiny and not very inviting; no real closet to hang my clothes. I was so disappointed that I didn't bother to find […] out if the hotel had a pool area. Read moreGenuine Expedia guest review
My stay at the aloft hotel in brooklyn was very nice. The room was a good size, clean and comfortable. I would recommend people to stay here. The hotel is surrounded by lots of shops and restaurants.Genuine Hotels.com guest review
"Over priced, underwhelming."
As someone who has traveled to NYC for business and pleasure for 30+ years, I know NY hotels are expensive and small. I've been a fan of ALoft in other cites. Nice suites and reasonable rates. The Brooklyn Aloft however managed to find that sweet spot of indifferent service, underwhelming amenities and high costs. The lack of a restaurant on premises, […] a lobby that resembled a 7Eleven, a "bar" that consisted of 5 stools in said 7Eleven lobby. Even little touches like construction blankets on all three of the elevators' walls added to the sense that the cliental (we guests) were not particularly appreciated. We were informed when we checked in that even though the hotel charges was fully pre-paid, my credit card would be charged $100 for "incidentals" and the charges would be reversed "within a week" once they determine there were no fees incurred or "damages to the room". I've never, anywhere in the world been charged for possible damage to a room. When, upon check out I requested a printed summary of charges, I was told, "the printer is acting up" and they would not be able to accommodate what should be an automatic service. So, yeah, a very unsatisfactory experience. Read moreGenuine Expedia guest review
"Clean rooms, helpful staff"
Room was clean and comfortable, desk staff greeted me warmly each day and called my room to ask how it was a couple hours after I checked in.Genuine Hotels.com guest review
Stay was fine, but as others have noted, there's no acoustical privacy and we could hear every conversation in the adjoining room. (Put on music or TV to screen it out.) I learned at front desk that one can request King Room that has no adjoining room, but not so for double queen.Genuine Hotels.com guest review
"Located in the heart of Downtown Brooklyn"
The hotel is very trendy, staff was friendly and the rooms where new and comfortable. Bit of a strange configuration of the rooms on the floor, however nice boutique hotel. Only concern is there is no bell hop to take your luggage so I had to take my luggage inside leaving my car on the street as there is very little parking. They have a valet service […] but very costly. Read moreGenuine Hotels.com guest review
Had a great time..Clean, comfortable. Enjoy the club on 24 floor. Breakfast was great. I will come again.Genuine Expedia guest review
Awesome, awesome hotel! :-) location could've been more of in a less crowded and narrow street but overall no complaints....will definitely be staying here again!!!!!Genuine Hotels.com guest review
"Great service & As pictured!"
Received an upgrade as we are celebrating our anniversary. The room was a suite and had a huge balcony (may have been larger than room). Room was minimalistic, but as pictured. High energy bar area and lounge. Neighborhood was so-so but all the Brooklyn hotels are in the area. Construction is going on across the street but only during the weekdays. […] Met all my needs and it was nice to find good customer service :) Read moreGenuine Hotels.com guest review
The hotel was extremely close to the train stop but unfortunately was close to a lot of construction. The room was on the smaller side but very modern. The air didn't work too well but it was okay for a summer night in Brooklyn. I don't like the idea that the shampoo and body wash are in a container that anyone can tamper with. It seems kind of unsanitary […] and gross. There was also a stain on the bed. Read moreGenuine Expedia guest review
"in town for wedding"
great convenient location,the rooms are very functional and nice. I would definitely stay there againGenuine Hotels.com guest review
Originally from Brooklyn and wanted to be in an ideal location .. Shopping, transportation, restaurants and a short trip to the city. Hotel has everything you would need and with a decent view. I enjoyed my stay and would highly recommend this hotel and make another visit if the price is right.Genuine Expedia guest review
The hotel was nice and clean. However, the neighborhood looks a little unsafe to walk around at night by yourself.Genuine Hotels.com guest review
Their bathrooms don't have any bathtubs but besides that it was a wonderful experience!!!Genuine Hotels.com guest review
"Nice spot tucked in Brooklyn!"
The Aloft hotel chain seizes to amaze me each time I stay. The staff are friendly, rooms spacious, hotel decor is hip/trendy and the lounge area in the lobby is always a plus. I have stayed at the Aloft Hotel in Harlem where a party was hosted for my brother and I recently stayed at the Aloft BK for a business trip covering the Afropunk Fest which was […] located a few blocks from Aloft. There's no place on earth like Brooklyn, so why not stay at Aloft. Read moreGenuine Hotels.com guest review
"Great hotel, but construction in vicinity"
Overall, a wonderful hotel in downtown Brooklyn with comfortable, well laid out rooms and excellent service. Super convenient location near multiple subway stops. We were extremely happy for our overnight stay. Heads up, this hotel does not have on-site parking, but the front desk has a list of nearby locations (we went with Vic's, a block away, for […] $35 a night). Only real qualm with the hotel was the massive amount of construction that was going on in the vicinity. We couldn't hear anything in our room, but it did make it a little interesting navigating the area (both driving and walking). Read moreGenuine Hotels.com guest review
"Nice Brooklyn Hotel"
Lots of construction going on in Brooklyn but it didn't affect our stay. The neighborhood in interesting...Sheraton right next door and what looked like an SRO 2 doors down. Convenient to the subway so access to all of Manhattan and Brooklyn. Cute place. The rooms were clean and efficient and the staff was very helpful.Genuine Hotels.com guest review
"Brooklyn Wedding Stay"
Hotel Staff were extremely helpful and accommodating (especially Trisha). For example, they allowed us to get into our room early -- which was a godsend. As a result we are looking forward to staying at other Aloft Hotels.Genuine Expedia guest review
"close to everything"
Aloft is a really nice hotel..very close to train...room very comfortable, great shower, big flat screen tv..great bedding and plenty of pillows..Genuine Expedia guest review
"Convienent to the City without in-city prices"
Great modern hotel with excellent amenities. The block is under construction which detracted from our stay. Rooms were large ( for NYC ) and comfortable. Gym was nice and full featured.Genuine Expedia guest review
Rooms are small.Genuine Hotels.com guest review
Nice hotel, small but accommodating, rms small but also nice and accommodating.Genuine Hotels.com guest review
"Great location for Brooklyn."
Overall I had a great stay. The room they initially gave me smelled like cigarette smoke (even though the hotel is smoke free), but they immediately moved me without any fuss, which I was extremely happy about. The location was great as I was working in Metro Tech Center, and close to a large number of subway lines to get into Manhattan quickly. I loved […] the fact that they give you a $5 voucher for food or the bar if you opt out of room cleaning each day - great idea! Read moreGenuine Hotels.com guest review
EXCELLENT HOTEL AND AS MODERN AS THEY COME.Genuine Hotels.com guest review
My family and I enjoyed our stay very much. We needed private transport to the City for a rehearsal dinner and also to the wedding venue because there were 5 of us. The staff was very helpful in securing this for us. The rooms were clean and we liked the boutique style decor. The room isn't as spacious as other hotel rooms we've stayed in, but it was […] fine. The A/C was a bit noisy at times. It's great that the Fulton St. Mall is only a block away. Read moreGenuine Hotels.com guest review
My wife and I decided to stay in Brooklyn instead of Manhattan for our short trip. The staff was very friendly. There was parking two blocks away from $20/day which was great. The room was small but updated and CLEAN! The only con was there is construction across the street that woke me up in the morning. Bring ear plugs and you'll be fine.Genuine Expedia guest review
"Definitely Will Do Again"
It was just GREAT!!! The Only downside was a few room service items that were mixed up...But i'm sure it would have been corrected quickly if i'd asked. Besides that a great experience and will be back again shortly!!!Genuine Hotels.com guest review
Fantastic hotel and location. Parking situation could be better....location and price.Genuine Hotels.com guest review
"Good for the money"
Small but modern. Good location.Genuine Hotels.com guest review
"Customer service fail"
Not a hotel i would recommend. We got a small room with a door into the room next door, making it possible to hear litterally everything the neighbours were doing. Shower door/cabinet leaked water onto the floor and carpet making the rrom smell and feel humid. It was late and since the hotel was fully booked it was nothing they couldnt do. We then […] asked for a compensation of some sort, but got turned down by the management. I stayed a lot in hotels and this place sucks when it comes to customer service. Even one of the receptionists greeting us when we checked in was in a bad mood haha Steer away from this place, several better places to stay in the neighbourhood. Read moreGenuine Hotels.com guest review
"Close to the Brooklyn Bridge"
It was easy to walk from here to the Brooklyn Bridge, to shopping, and to a number of places to eat.Genuine Expedia guest review
Love the hotel and will be backGenuine Hotels.com guest review
"WORST HOTEL EVER - WOULDN'T CHECK US IN"
This hotel has the absolute worst customer service. My wife and I arrived at 2:30 am to stay on our wedding night and the manager would not let us check in. We had our reservation number and credit card and they refused to give us our room. We were in our wedding dresses and still refused service. They also have refused to refund our money despite throwing […] us out onto the streets of Brooklyn in the middle of the night dressed in bridal gowns. It was unbelievable - the hotel manager should find a different profession not involved in the hospitality industry. Read moreGenuine Hotels.com guest review
"cool spot in BK"
Only downaide is there is no room service that i notice just a self-help cafe area in the lobby which i didnt care for. Aside from that, staff was very friendly, room was great, and location was right next to several subway stops and taxi traffic areas which made traveling easy.Genuine Hotels.com guest review
"Hipster hotel, but still quiet and comfortable."
Nice use of space, Aloft. Good comfortable beds, almost spacious room, cool shower. Good neighborhood; lots of one-ways and the GPS got confused.Genuine Hotels.com guest review
Very comfortable and convenient. Saff was very helpful.Genuine Hotels.com guest review
"very nice hotel"
Very nice hotel in a great location. The rooms went huge but we're very nicely out fitted for there size and had more than enough room for me my wife and all of our luggage. Loved the style of the rooms and next time I am back in Brooklyn I would definitely stay here again.Genuine Hotels.com guest review
"Staff was so nice always accommodating and smiling"
We were very happy with our stay. Everyone was amazing and the rooms were so cute and really clean. I will stay there again.Genuine Expedia guest review
Next room was a bit noisy. I could hear the elevator all night.Genuine Hotels.com guest review
Great staff. Always smiling and greeting visitors. Looooovely rooms! The beds are so comfy! Love the boutique style bar and cafe area. The decor is chic and contemporary. I would definitely go back!!!Genuine Hotels.com guest review
"Gem of a Hotel"
I usually stay in Manhattan, but I needed to be in Brooklyn for an event and this was a good choice. The hotel was clean, the staff was friendly,and the security was tight for entering the elevator and the room. I will definitely stay again and will seek the chain in other locations.Genuine Hotels.com guest review
The first night all went very well. The room was clean and bright and the staff was friendly. The second night, I tried to raise the AC but could not. Maintenance came quickly but couldn't understand me. He turned in the heater. Called back. I was told I had to chose: heat or AC. Didn't want to fry so slept under two blankets instead. In July. Never […] heard anything from management or staff next day about problem. Won't stay there again despite other positives. Read moreGenuine Hotels.com guest review
"purple lights in the elevator"
Swank joint! The rooftop bar isn't outside and is a loud dance club. Glassware instead of plastic cups in the room would be niceGenuine Hotels.com guest review
The staff was amazing from beginning to end!!!! The room was nice but our computer chair looked dirty and had holes :-( the cleaning crew did not clean our room at all. The most they did was make our bed but other than that it was great and I would definitely recommend this hotelGenuine Expedia guest review
"Perfect for a week-end getaway"
Located in a very convenient area, close to multiple subway stations, walking distance from the Brooklyn bridge. Well-designed and clean room. Perfect for couples. Staff was friendly but somewhat disorganized at the front desk. No parking on site (only valet at Vic's parking). The Marriott indoor parking is a good option (less expensive).Genuine Expedia guest review
"Nice hotel, but wait to stay there"
Things to like: the decor, the room, the staff, the security for the elevators (you can't ride it without your card key to active it). Things not to like: there's a high rise going up next door, the pool wasn't open when we were told it was gong to be. The hotel itself is worth staying at. It's in downtown Brooklyn and close to a subway station serving […] multiple lines. We even walked to the hotel one night from the Brooklyn Bridge and didn't feel taxed at all. But be warned. The construction for the high rise going up next door (scheduled to open in summer/fall of 2015) is loud. I mean, LOUD. We were awakened at 6:30am. One other complaint. We were told by the front desk that the pool would be open the next morning, so we planned to go for a swim before checking out. But when we got to the pool it was closed and we were told that it wouldn't open until 5pm. And it wasn't due to maintenance or a last-minute problem. It wasn't scheduled to open until 5pm, period. Very disappointing that the front desk didn't have the correct information. Read moreGenuine Expedia guest review
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