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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 6, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
Location.
Situated in the heart of New York, The Towers at The New York Palace is within walking distance of St. Patrick's Cathedral, Rockefeller Center, and Museum of Modern Art. Also nearby are Grand Central Terminal and Chrysler Building.
Hotel Features.
In addition to multilingual staff and laundry facilities, The Towers at The New York Palace features 24-hour room service. Additional amenities include concierge services and dry cleaning/laundry services. The front desk is open 24 hours a day.
Guestrooms.
Rooms have river or city views. The 176 guestrooms at The Towers at The New York Palace include iPod docking stations and CD players. Beds have pillowtop mattresses, Egyptian cotton sheets, down comforters, and down blankets. Pillow menus are available. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 42-inch plasma televisions are equipped with premium cable channels, DVD players, and video-game consoles. All accommodations provide desks, laptop-compatible safes, and direct-dial phones with voice mail. Bathrooms offer shower/tub combinations, scales, bathrobes, and designer toiletries.
All units feature refrigerators, minibars, and complimentary bottled water. Additional amenities include complimentary newspapers and slippers. In addition, amenities available on request include microwaves, in-room massages, and hypo-allergenic bedding. Turndown service is offered nightly and housekeeping is available daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Cooked-to-order breakfasts are available for a surcharge.
24-hour room service is available.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Excellent Experience"
This is a great hotel. The view is phenomenal, the staff is attentive and the hotel is beautiful. The only drawback is the fact that the club lounge requires two sets of elevators to access from the tower rooms.
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"The New York Palace great location"
The Palace was a beautiful hotel in an outstanding location. I almost stayed in Times Square and would really have regretted it. View were beautiful. I strongly reccomend staying in the Tower Rooms. Hotel was packed and the private check in and staff and lounge were well worth it. Regular hotel front desk staff and elevators had very long lines. Buffet […] breakfast in Tower Lounge was great. Room had huge red wine stains on carpet where it had been spilled or thrown up?? Not sure but gross. They credited me 200 on room. Spa was way overpriced but hey, it's New York. Overall I would stay again for sure. It would be A+ grade on less crowded time. If that exists in New York. I stated Early March so maybe some spring breaks were starting?? Read more
thebest service from doorman to maid sevice to concierge level.. and concierge services.. the best hotel in NYC as far as I am concerned
"Convenience and comfort for the traveler."
This hotel is among the top five in the city known for its fine hotels and restaurants. On 50th Street between Madison and Park Avenue, you can't beat the mid-town Manhattan location - near most of the City's best theaters, shopping, and restaurant destinations. Staff is courteous and professional and will make you feel like they're there just for […] you personally. Historic landmark exterior styling and beautiful interior decor. Home to Guilt restaurant (among city's best) and upscale casual dinning at Ishtana cafe. Great for power breakfast for mid-town business clientele. Read more
"Best location in the city"
We loved it. The best ever and our favorite.
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"Great- Worth every penny"
Staying in the Towers in very much worth it. The executive lounge on the 31st floor is great, loved being able to pop in and have some cocktails or just grab some water. Great experience.
Papa was the best bellman we have ever experienced.
"Towers Breakfast is good!"
If you can get a room in the towers with a pass to the executive lounge, the breakfast is definitely worth it.
"New York Palace - The Sultans Jewel"
The Towers: Great breakfast buffet, lunch buffet not as good! Spectacular views of Saint Patrick's Cathedral and New York sky line. Great location, Good house keeping, employees very nice. General: good staff. Will recommend to family and friends.
"Perfect weekend for two"
Top class hotel in perfect location in Manhattan (right in front of St. Patrick's cathedral and 2 minutes walking from Rockefeller Center. Kind and diligent service, ample, comfortable and clean room (the higher the floor, the quieter, due to traffic noise of Madison av.) I recommend the Towers Club service, with access to an exclusive lounge with free […] food and beverages all day long, including a very well assorted breakfast. Not cheap but worth the price. Read more
"Fantastic!"
Went to new York for a special birthday for my wife with kids and in laws. Everyone was impressed with hotel. Nothing too much trouble and all staff very welcoming. The extra for the towers and the exec lounge was well worth it and I would recommend highly. The hotel was located just off the best bit of 5 th ave for the best shopping, 10 mins to shops, […] central park and ice skating. A great 6 day break and a great hotel with fab views. Highly recommended and I would return in a flash! Read more
"The Towers at the New York Palace"
The perfect honeymoon. The best hotel i have ever been in all my travels around the world. The staff are exceptional, the decor magnificent, and NOTHING compares to its location in midtown Manhattan. Cannot wait to go back.
"New York Palace Hotel - St Patricks Cathedral"
First Class hotel. Be sure to book in a Towers room that gives you access to the club lounge for Breakfast, light lunch & Canapes/sweets & Cocktails/Wine/Beer all included in your room price. Great Value and good food! Normal Breakfast in the hotel costs approx $40
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"A true palace!"
Excellent service, very centrally located, nice amenities, topped off with access to the Executive Lounge make this a very attractive hotel. Breakfast was great and appetizers/drinks in the evening were more than expected. Have stayed at the regular palace as well and quality is also superb.
We had a junior suite in the Towers of the NY Palace. Enjoyed the use of the Club which had a gorgeous breakfast and lovely nibbles for drinks in the evening . Thanks also to the lovely concierge, Ani - most helpful - everyday!!!
"New York Palace Towers"
Stayed here in December for three nights following a previous stay four years earlier. Just as impressive in every way. The Towers have the edge as provide access to the Towers Club with complimentary breakfast, snacks and drinks. Rooms also very large by any standard. Equally excellent gym facilities.
"The Palace Hotel in NYC"
This was the third time we stayed at this hotel and unfortunately, this time it was a terrible experience. The construction that took place nearby was disruptive and noisy. It went on often until late hours and began every morning by 7am. Even after alerting the staff that we were disatisfied, they did not seem to care that we had several sleepless […] nights. Bottom line? We left our vacation exhausted and unpleased with the Palace Hotel's service. Read more
"Fabulous hotel, but stay below the 39th floor!"
The hotel is stunning, the staff are great, and the location is very central. We upgraded to a Tower room and paid for the club level access, which providers great breakfast with superb views, as well as lunch and evening canapés/free drinks (which we sadly only had time for once!). I do recommend paying the extra in advance as its cheaper, but for […] some reason you cannot access the club level from any room above the 40th floor (even by the stairs!), which means if you are staying in the superior (and more expensive) rooms in the tower, you have to go all the way down to the 8th floor (or lobby), change to a different elevator, and then go back up to the 39th floor to access the club level executive lounge! I can't understand why they prefer to inconvenience those guests paying more for the superior room than those in the "cheap seats"? I emailed the director of reservations in advance to request an upgrade to a suite as we were there for my wife's 40th birthday, but there was not one available, however they did put a birthday cake in our room with a card for her, which was a nice touch. I will definitely stay at the hotel when I am back on the Big Apple. Read more
"Great Service"
My recent stay in the Towers at the New York Palace Hotel was a really enjoyable experience. The service by the staff was excellent and the Towers Club was amazing. The location is ideal for exploring the city. I will definitely stay in the Towers for my next visit to New York.
"Luxury and perfect location"
Everything was Nice. Breakfast at exécutive lounge is Nice and worth thé overcharge for thé rosée part.
"midt i byen"
Fantastisk dejligt hotel og søde mennesker
"エグゼクティブの常宿"
エグゼクティブの常宿だけあって、また泊まりたくなるホテルの1つです。
"Aussergewöhnliche Hotelbar in historischen Räumen"
Sehr aufmerksamer Empfang und Concierge-Service
"Topp hotell i New York - vi kommer til bake :-)"
Topp beliggende og et Hotell som vi kan anbefale.. Meget hyggelig/behjelpelig betjening som assisterer deg enten det gjelder bilettbestilinger eller andre ting en måtte lure på i NY
"Underbart hotell!"
Helt fantastisk upplevelse att bo på detta hotell! Se till att bo i The Towers!
"Exzellentes Preis-/Leistungsverhältnis!"
Wir würden auf jeden Fall erneut in das Hotel gehen. Das Preis-/Leistungsverhältnis ist außerordentlich gut. Suiten im Tower sehr geräumig, toller Blick, sehr reelle Lounge mit Frühstück und Tagesimbiss. Die Lage in Midtown ist unique. 100% empfehlenswert!!!
"The Towers at The New York Palace:Muy bien situado"
Es la tercera vez que estamos en ese Hotel, aunque la primera en The Towers y si podemos repetiremos. Su situación es magnifica, las habitaciones son bastante amplias, y la cama es muy cómoda. Tiene todo lo que se necesita para que la estancia en este hotel sea un "10". Desayunar en el "Tower Club" , o tomar un coctel o alguno de sus aperitivos recién […] hechos, disfrutando de unas vistas excelentes, es una experiencia única. Read more
"En perle"
The Tower at New York Palace er et helt supert hotell med masse komfort og særs hyggelig betjening. Spaavdelingen er kjempe bra, og treningsmulighetene i trimavdelingen er ypperlige. Vi bor på dette hotellet hver gang vi er i New York og storkoser oss der. Hotellet ligger også meget sentralet på Manhatten i nærheten av Central Park. Dette er et hotell […] vi absolutt vil reise tilbake til og som vi anbefaler på det sterkeste. Read more
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"Towers of New York Palace"
Vi booket oss inn på en juniorsuite på the Towers og ble ved ankomst oppgradert til en fantastisk hjørne suite i 46 etg med vakker utsikt over byen. Den private cluben for gjestene på Towers var helt super; nydelig frokost og veldig praktisk med muligheten til å slappe av der med god mat og forfriskninger gjennom hele dagen når det var behov for det. […] Hotellet ligger veldig flott til mellom 50 og 51 gate på Madison, rett ved Saks fifht og kort vei til Rockefeller center og MoMA, for å nevne noe. Hotelservicen var bra, de var og veldig behjelplig med bordreservasjoner og privat transport til og fra flyplassen. Vil absolutt dra tilbake hit igjen. Anbefales! (Det eneste minuset, som også var nevnt i en annen anmeldelse, var at de som bodde på Towers måtte benytte to forskjellige heissett for å komme mellom rommene og club'en. Dette fremsto som litt rart ettersom det jo var Towers-gjenstene som kunne benytte cluben, men vi ble fort vant til det) Read more
"HOTEL NY"
HOTEL BOM.
"An outstanding experience"
I just want to say WOW... I love this hotel and cant think of any better place to stay on Manhattan. Walking distance to central Park, fifth avenu, times square... and easy ta take a cab down to the village, soho and so on.. The service is fantastic and the rooms is great! To live in a tower room is the best so you can have access to the towerclub, […] a place to relax, work a bit and just have an amazing breakfast! and if you like really good food dont miss the two star michelin restaurant GUILT... its so worth its price! I have stayed at places like the walldorf and such but this is my favourit and i will return! Read more
"Superläge i NY"
Mkt bra hotell. Försök boka Towers med tillgång till executive lounge på 39:e våningen med goda viner, tilltugg och en generös frukost i lugn och mkt trevlig miljö. Bra träningslokal. Bodde på 50:e våningen med fantastisk utsikt. Bättre läge är svårt att få i NY - mitt i smeten helt enkelt. 1 kvarter från 5th Av. Rekommenderas för semester eller […] "business". Read more
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"Viihtyisä ja miellyttävä lomaympäristö"
Hotelliaamiainen ja aamiaishuone erinomainen. Hotellin palvelu ensiluokkaista. Vieressä hyvä sushiravintola. Sijainti hyvä. Hintalaatusuhde suhteellisen kohdallaan.
"Perfekte Lage, guter Komfort"
Wir waren wieder einmal mit dem Hotel sehr zufrieden. Die Lage ist perfekt, der Service unaufgeregt zuvorkommend, der Komfort ist als gut zu bezeichnen. Hotel der alten Klasse!
"AMAZING!!!"
Super sentralt til absolutt alt! Bodde her i 5 netter på etg. 52, perfekt utsikt over Midtown, St Patrick og Upper Fifth Avenue. Personalet var helt fantastiske, topp service fra ankomst til avgang. Rolig område rundt hotellet, perfect for en "kom-bort" weekend. Ingen tvil om at vi kommer til å bo her igjen ved vårt neste NY-besøk!
"家以上にくつろげるホテル"
2011年10月にタワーに3泊しました。 ゴシップガール好きだったのと、口コミの評価がよかったので、このホテルにしました。 午前11時に行ったにもかかわらず、すぐにチェックインさせてくれました。 部屋は十分な広さで、とても清潔でした。 エアコンもきいていて、とても暖かく、過ごしやすかったです。 シャワーも勢いがよく、熱いお湯が勢い良く出てきました。 また、ベッドの枕と布団がとても気持ち良く、一度入ったらでられなくなるくらいでした！ エグゼクティブクラブラウンジでの、朝食もとても美味しく、また無料で、ペットボトルの水やジュースが冷蔵庫から持っていけるので、便利でした。 夜のラウンジは、ビールやワインが無料で飲めるし、エスプレッソマシーンもあるので、よく利用させてもらいました。 立 […] 地もいいので、お勧めです。 次回も利用したいと思えるホテルでした。 ロビーにあるGILTと言うレストランで食べたかったのですが、日曜と月曜がお休みで、食べれなかったのは残念です。 Read more
"de lujo"
el servicio, la atencion , las habitaciones parar en las towers del new york palace, superaron mis espectativas ademas el acceso al club tower es excelente ya que contas con atencion de bebidas y apetizer desde las 6 hasta las 21
"Ett riktigt palats!"
Fantastiskt hotell, värt varje krona flera ggr om! Stora härliga rum med en underbar utsikt. Personalen var alla otroligt serviceminded.kändes personligt. Och det allra bästa; VIP loungen på 39: e vån som man har tillträde till med en speciell nyckel. Därinne är dukat frukost,lunch,lättare kvällsmat, drycker,coctails,champagne,kaffe mm. Allt ingår i […] hotellpriset. The Towers har dessutom fri snabb internet! Har bott på många femstjärniga hotell men detta är nog det som verkligen inte missat nåt. Kan verkligen rekomendera "palatset" Read more
"Anbefales!"
Rommene er store og flotte, og man blir møtt av en behagelig duft i det man kommer inn. Rommet mitt hadde egen minibar, men det koster penger om man ønsker noe fra den. Et lite minus at det ikke finnes prisliste til minibaren på rommet. Kan være at prisene hadde blitt oppgitt om man kontaktet resepsjonen. Rommet hadde også egen gratis safe til oppbevaring […] av verdisaker. Utsikten fra mitt rom var utmerket selv om jeg ikke hadde vindu mot St. Patrick Cathedral. Det er rengjøring av rommene to ganger daglig. Selve opplevelsen av rommet og hotellet er det ikke mye å utsette på. Allikevel vil jeg bemerke at ved innsjekking foretar hotellet en reservasjon på kredittkortet som fungerer som et slags "depositum". Beløpet er 150 dollar per dag. Dette er mye penger, men det blir jo betalt tilbake ved utsjekking dersom rommet er i like fin stand, og minibaren er urørt. Klubbtilgang var etter min mening ikke noe å skryte av. Det var vanskelig å få sitteplass ved alle måltider. Det var kun frokosten som innfridde forventningene. Min medreisende og jeg er enige om at maten ved de andre måltidene ikke var særlig god på smak. Den så bare fancy ut. Likte ingen av rødvinene i klubben. Jeg kunne like så godt ha kjøpt en flaske vin jeg likte, og hatt den på hotellrommet. Ser ikke bort fra at rødvinen kanskje blir bedre etter et par slurker ;) For de som ikke drikker alkohol er det brus i kjøleskapet. Alt i alt vil jeg anbefale hotellet, men ikke klubbtilgang. Oppfordrer til å spise andre steder hvor man vet at maten alltid er god, og hvor man ikke har problemer med å finne seg sitteplasser. Read more
"ザ タワーズ アット ザ ニュー ヨーク パレス - タワーならお勧め"
出張で一人で連泊。チェックインはタワーと旧館とで別。チェックイン時のスタッフ、ベルマン、ハウスキーピング、電話オペレータ等 皆 friendly 且つefficient。部屋はマディソン街側、教会を見下ろす高層階。スッキリした内装の60㎡程度（？）。適度な広さで静か。キングサイズベッドもリクエスト通りで快適。日経新聞もextra chargeなしで手配OK。他方、朝食も摂るクラブラウンジは低層階でリフトを乗り換え旧館に上がる必要あり不便。施設も古い。またコンシェルジェはいつも人だかりで多忙な様子。 結論的にはホテル（ラウンジ等）でノンビリ時間を過ごしたり、コンシェルジェに観光の段取りをさせる等ホテルの「機能」をいろいろ使いたい向きには、いささか不便かも。反面、NYを割とよく知る人のビジネス […] 遣いには快適。お勧めデス。 Read more
"Hervoragendes Hotel in einer einmaligen Lage"
Wir haben einen wunderbaren 2-woechigen Aufenthalt im Towers at the New York Palace verbracht. Die Sauberkeit, das Zimmer, die Hotelanlage und der Service haben uns sehr beeindruckt. Wir werden sicher diese Erfahrung wiederholen.
"最高のホテル！"
パレスホテル、今までで一番気に入りました！ 部屋の広さ、ロケーション、ホスピタリティ、ベッドの質、どれをとっても素晴らしく感動しました。 タワールームに滞在したので、クラブラウンジが利用できたのですが、ラグジュアリーなうえ、執事のようなお爺ちゃんもいい感じで、ゆっくり過ごす事ができました。 パレスホテルの後に、ナショナルチェーンのクラブラウンジ付のホテルに滞在したのですが、比べものにならないくらい素晴らしかったです。 本当に素敵なホテルなので、マナーを守ってもらえる方に泊まってほしいと思います。
"Fantastiskt hotell!"
Gud vilket underbart hotell. Vi bodde i deras tower på de högsta våningarna med tilllgång till VIP rummet där de serveras frukost, lättare lunch o middag. Fri tillgång till alkoholfritt som coca-cola och alkohol på kvällstid. Frukosten var super god färska hallon, blåbär, björnbär, melon osv. Concergien var duktiga och har rabatter och köförträde till […] flera attraktioner. Har bott på Waldorf Astroia men detta hotell är bättre! Utsikten är fantastisk. Read more
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