GR Caribe By Solaris Deluxe All Inclusive Resort - Cancun

We had a very nice time, the "Super Deluxe 2 Bedroom Villa" wasn't quite what we thought it would be, it sounds a whole lot nicer than it was. The staff at the hotel were more than accomodating, they were great the entire 2 weeks that we were there. The resort was clean and the staff worked hard to ensure this.

Genuine Hotels.com guest review

great clean!!! if i were to do it again i would just stay at the solaris next door!!!!!! waited to eat at beach restaurant several times over 40 minutes one time we could see that couples were getting seated before us that arrived after us finally decided that the staff could be paid !!! seen other couples paying them to seat them

Genuine Expedia guest review

We stayed at the GR Caribe for 9 days in mid January. Our only complaint would be the food. prior trips we have gone on with our kids 8 and 9, the resort has always had a kids section at dinner. Not here. It would have been helpful to have a pasta bar, pizza, burgers, fries, nuggets available at dinner. There were several nights when they would come […] back from the buffet with bread and butter. At breakfast - there was no peanut butter or BACON!!! The staff were very kind, especially the ladies at the kids' club. Our kids still miss you!!! If I were going again as a family I would stay at the royal Solaris if it was cheaper although I don't know what their rooms look like. We spent our whole time over there. More pool area and that was where the kids club was. Read more

Genuine Expedia guest review

This is our 3rd hotel/all-inclusive we have stayed at in the last 4 years. It was our favorite so far...not by a long shot though. The Oasis Cancun/Grand Oasis and the Great Parnassuss were not bad, its just that this one had a little better food (at least where we ate), the upkeep of the hotel was better, and the staff was friendlier. Our kids are […] 6 & 9 and they liked the food too. We hung out at the Solaris pool most of the time...more happening over there. The GR caribe was a little more quiet. We thought it was worth paying a little more to stay at the GR Caribe only for the Veneto restaurant (was our favorite by far). Marco Polo at Solaris was our 2nd favorite. However, we wouldn't pay tons more to stay there. The staff that we encountered were all very nice and accommodating. We didn't feel hounded to take the timeshare tour...maybe because we had 2 kids with us :) Antonio, our room keeper, was so nice...made our kids animals out of towels. We would agree that it is a 3 1/2 - 4 star hotel compared to the other 2 we stayed at. We would stay here again. Read more

Genuine Expedia guest review

Great hotel. Friendly and helpful staff. Full acces to Royal Solaris hotel next door. Pool side has wonderful accommodations. Beautiful beach. Great for couples and families.

Genuine Expedia guest review

We have been to Cancun 5 times and this is the least favorite of them all. Very small and everything that you do was at the sister hotel next door.

Genuine Expedia guest review

The GR Caribe is an all-inclusive resort right on the beach in the hotel district of Cancun. The building is clean, the staff are professional and friendly, and the atmosphere is pleasant. Guests are permitted to use the facilities at the larger, brasher sister hotel next door, including its restaurants, pools, and children's activity area (including […] an excellent kiddie pool with slides and fountains), and evening shows. That hotel caters to those seeking a more active experience (e.g. poolside contests), while the GR Caribe is a bit quieter. We spent 8 nights at the resort in January 2013 with our 2-year-old daughter and were very pleased. There is a restaurant that overlooks the beach where we enjoyed most of our meals. The food was superb and there was plenty of it. Room service is included and available 24/7, so we had breakfast every day in our room overlooking the pool area. On check-in, you will be directed to a small desk where a staff person will introduce the layout and try to get you to attend a breakfast where they will present the timeshare concept. We declined, and never heard about it again. Since we didn't want to risk getting ill with our daughter in tow, we decided not to leave the resort for any expeditions, and we had no problems eating salads, drinking water in the restaurants, etc. My wife is a clean freak and would go back to this hotel in a minute. Read more

Genuine Expedia guest review

very friendly place to stay, good entertainment available every evening. Food okay, small servings except at the mexican restuarant

Genuine Expedia guest review

The hotel was average- expected more from a 4-star resort. The food was horrible!!! Think of dog food. There was a door that connected to another room and you can hear the slightest noise.. I had the pleasure of listening to someone snoring all 4 nights. I appreciated the effort of the staff, good service, but definitely would not recommend this hotel- […] stay away! Pay a little more and go for a 5-star. Read more

Genuine Expedia guest review

That was my first experience in Cancun. I booked this hotel because I saw positive reviews on Expedia, and I'm very satisfied. The staff was really nice. We were able to check in couple hours earlier than we're supposed to, they grated us with "welcome drinks" on the front desk. We've got the ocean view room. Room Cleaning service every day. We were […] getting swans, bunnies made from towels. Very adorable. The entire building is stunning flawlessly clean and neat. Every evening they have show program at the theatre. Nice costumes, interesting program. The food was good. A few restaurants, buffets, lots of food and drinks. Great experience. I would recommend this hotel. Read more

Genuine Expedia guest review

Service was okay, food was okay. Nothing really stood out. Would not recommend.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Ocean view was spectacular. Arrived early @ 11am and they accommodated me immediately. Bed was turned down each night, sometimes with mints. Food was good, not amazing. Beach chairs need updating

Genuine Expedia guest review

Erick the waiter at the Monte Carlo resturant was outstanding. Ask for the hot coffee demonstration. I have never seen that before and the coffee was excellant. Many of the staff could not speak english which detracted from an outstanding experience. The tour guides don't always give you accurate information. We were told of a 1 1/2 hour drive to the […] ruins which took over 2 hours and 15 mins at over 100 kilometers in a hot 12 passenger van with an exaust leak that made all of us in the back 2 rows sick. Read more

Genuine Expedia guest review

There were 4 girls on our trip and we had an amazing time! The hotel staff and service was exceptional, we loved that we were constantly brought cocktails on the beach! I read a lot of reviews that criticized the food, but we had no complaints what so ever! The bartenders would make any cocktail you wanted even if you decided to make one up on the spot. […] The pool in the other hotel was more fun for us because we loved the music and party vibe of it whereas our hotel had more of a relaxed family vibe. I would definitely recommend this hotel to anyone and we definitely want to come back! Hoping to come back for Spring Break! Read more

Genuine Expedia guest review

The staff and their level of service was above average. Booking through Expedia I think we were given the less desirable rooms. We had booked 2 rooms with a lagoon view but were "upgraded" to a 2 bedroom suite overlooking the ocean. The view was great but the noise from the lobby/breakfast area was a little too much first thing in the morning (clanging […] dishes) and at night (bar entertainment). The staff finally gave up on their pursuit to have us sit down for a 2 hour presentation to buy a premier membership but only after 2 days of trying. Read more

Genuine Expedia guest review

It would recommendable to have more food options in the menu, this hotel have 3 restaurants and the option to go to the bufeet in the next hotel (Solaris) but the menu is always the same (3-4 options), when you go for 10 days is neccesary to repeat more than once and it is not good. In general the expiriance was excelent and this hotel achieved my […] expectations. Read more

Genuine Expedia guest review

Very good experience for the price. This is a nicer, quieter, adult-focused hotel compared to the kid friendly, loud pool at the sister property next door which you will still have access to, and well worth the slightly higher price. I would recommend going to Bogavante and Veneto for a la carte meals over the buffet at Royal Solaris. They do have higher […] grade alcohol available under the bar than what is displayed, just ask. Wine selection was very poor though. I went down the beach for a $40 hour massage which was great, rather than paying $85 at Royal Solaris, but you may need to make an appointment in person in advance. One downside which affects all hotels on this coast at this time of year is that the sun is gone by 3 pm as it sets behind the buildings. Sunrise is very early, and there are only blinds rather than curtains, so bring an eye shield. Also, the ocean has a strong undertow and swimming is limited to a small area where the flags are yellow in front of the lifeguard. My number one complaint was the Time Share push. They will offer you an "anniversary" breakfast and deals, claiming it will only take 90 min. We did not go, but in my experience, that is never true. You do NOT have to go though they will just offer you times rather than asking if you're interested. The worst part was that after our polite refusal, they called into our room in the mornings to harass us further under the guise of customer service. Unplug your phone! Read more

Genuine Expedia guest review

It was a great experience, upgraded to a balcony with an oceanview which was worth every penny! Nice staff and good pool area and beachfront. Would go there again!

Genuine Expedia guest review

It is a great hotel to spend your dream vacation. The food is very good and everyone at the hotel is very friendly.

Genuine Expedia guest review

It's a really nice place to live on vacation in Cancun, all of the waitress and waitors are so nice and most of them speak English

Genuine Expedia guest review

This was my first time in Cancun and I enjoyed my stay at the Caribe by Solaris. Pros: The hotel service and beach access are great! The ambiance of the lobby and common areas and beach are very relaxing. The convenience of the food and drinks included is fantastic! Also, breakfast is available until 11:00am so you can sleep late and still eat a good […] meal. Breakfast and lunch were good. I enjoyed the beach itself and it was much less crowded than I thought it would be. The room decor was nice and the bathroom particularly nice with a jacuzzi bathtub. Cons: As soon as you check in, the "concierge" attempts to schedule a presentation for a Solaris membership, which I was not interested in, and did not schedule. I was not harassed later during my stay about not scheduling this though, to my pleasant surprise. The room was on a lower floor and almost directly above the lobby. Lots of noise early in the morning from the hallway, although it was quiet at night after 11pm. The dinner food quality was "ok" at the restaurants that are casual attire. 2 of 4 restaurants require formal attire. Tips: Save yourself some money and take the buses around the hotel zone to do your shopping and eat out if you desire they come every 3-5 mins!! Also, I was surprised there are so many malls in Cancun hotel zone. If you give the driver $1 US just push the button near rear door when you want to get off. Don't worry if you have no pesos and go only with American $$ its accepted widely. Read more

Genuine Expedia guest review

We had a great vacation and really enjoyed the hotel. We took our three children and they had an amazing time sipping piña coladas by the pool. We had great experiences with all the staff who worked extr hard to make sure we had everything we needed. Everyone really went above and beyond to make us feel special. What I really enjoyed is that it is a […] smaller resort. We primarily stayed right at the GR Caribe even though there is a sister resort next door. This hotel is nicer and quieter which we like but you have access to the next door resort which is geared more for a fun party type atmosphere. We will for sure be going back for our next trip to cancun which we are already planning! Read more

Genuine Expedia guest review

First Warning: IF YOU DON'T TIP THE SERVERS YOU WONT GET SERVICE We arrived and the resort to be told that they could not provide 2 rooms with single beds, instead they could give us 2 twins. Our rooms where not ready so we decided to go grab something to eat. We where told the room would be ready at 3 so we say at the restaurant from 1:30-2:45 and […] where asked to leave since they had other customers to seat. Our room was not ready until 3:45, we arrived at 9am, you could imagine the inconvenience this caused. Very disappointing, since we went as couples. Their version of an ocean view is a courtyard with water in the horizon, terrible. If you think you are getting a balcony, not so fast, it isn't anything more than a door with a window. The toilet was clogged when we arrived so they needed a plumber to fix it. When we took a shower the day we arrived the drain was clogged. They obviously had plumbing issues. I could go on but you obviously get the point. I wouldn't write this review, but I feel if I can help one family from our experience it is worth it. Read more

Genuine Expedia guest review

My experience was great, I had a beautiful vacacion with my family, the place was amazing and at the hotel everything was good. Very clean the people are so nice. You feel like you are in home...

Genuine Expedia guest review

Great vacation, personnel is going far and beyond to make the stay memorabble Excellent food, service and intertainment. Happy people working there make it happy time for people staying there. We loved it every moment. One draw back is sound transperancy. It feels like there is no walls at all. You can hear your neighbors wispering. However , after […] 11 pm everybody is considering and quiet so you get your sleep. One and the only thing to improve is that! Isolate style rooms make it quiet and the rest is 5 star hotel! Thank you for making my vacation perfect! Read more

Genuine Expedia guest review

Everything about the place was fantastic, with 2 exceptions. First was the food. It was good, but selection in my opinion, was not great. Not something that would keep me from going back. Second thing was Luz, the concierge. When she found out that my wife and I booked some of our tours outside of the GR Caribe, she became very cold and rude for the […] duration of our stay. Always giving either dirty looks, or just ignoring us completely. Very unprofessional. Again, it wouldn't keep me from staying there in the future. Like I said before, everything but the 2 exceptions mentioned above was top notch. Read more

Genuine Expedia guest review

After two weeks in paradise, our family of three, thought the GR Caribe provided us with a wonderful vacation experience. We enjoyed having the services of the Royal Solaris included with our hotel stay. The Solaris is next door and connected by a nice private walkway. Adding the Royal Solaris pools, children's club, food services and other amenities […] to our GR Caribe package gave us all the services provided by two large hotels to choose from. Needless to say, our dining choices were varied and exceptional. Since the Royal Solaris guests did not have access to the GR Caribe services, we had a quiet place to go to when we wished to have down time. The staff at both hotels was very helpful and nice to us. We have been in Cancun several times and will remember the GR Caribe as one of the best trips we have had! Read more

Genuine Expedia guest review

We had a blast at GR Caribe Solaris. The hotel is quiet and has a resort style appeal. Food is fantastic and customer service is awesome. Giovanni, Oscar were great and always had a smile. Food at Boga Vente was excellent. Not much for the kids but you can easily walk to Royal Solaris for all the loud fun and bigger pool.

Genuine Expedia guest review

We traveled with 3 kids (ages 3, 5 and 8 months) and we didn't think this hotel was very kids friendly. Lots of stairs with no ramp to help with the stroller and low railings on the balcony. The cleaning staff is nice but for some reason they did think the best time to clean the rooms are during the kids nap times and that was very disturbing. We did […] ask specifically for them to come before noon, while we're at the beach, and they didn't. On the flip side, we were able to use the adjacent hotel, Royal Solaris, which had more pools and restaurants, as well as a Kids Zone (Mini Club). All in all it was a decent experience, just compared to other places we've been in the same hotel category, this wasn't the best. Read more

Genuine Expedia guest review

First time visit to Cancun and it was unforgettable. This is an outstanding resort with top notch customer service, great food and drinks and right on the beach. You will be made to feel welcome right from the time you set foot in the door, till you hail your taxi to go back to the airport. Top notch.

Genuine Expedia guest review

Great hotel, very friendly staff, the food and service are exceptional. Try the Bogavante restaurant. Looking forward to go there again. I was a solo traveler (female) and had no problems, issues, just a wonderful and stress-free vacation. Would highly recommend it!

Genuine Expedia guest review

Nothing to complain about, everything was perfect. The GR Caribe is a smaller resort and very personable, just the right size for us. The rooms are very nice and the housekeeping staff bent over backwards to accommodate everything we asked for. The food was good, the beer was cold, and the service inside the restaurants and bars was outstanding. We […] even hit some great weather in December. This was our first trip to Cancun and we were very impressed by the town and the beaches, beautiful. We'll be sure to return to Cancun and the GR Caribe. Read more

Genuine Expedia guest review

This was our 4th year at this resort. Food quality has gone down. Had to complain until we got a decent room. requested king bed. got 2 doubles There were no activities on El caribe side except for Bingo. Was told it was the old peoples side, and they didn"t want the noise. will go to Cancun again, but different resort.

Genuine Expedia guest review

Great for family vacation. Staffs was friendly. Fine dining was great.

Genuine Expedia guest review

Hotel is great. Staff very friendly and all speak english. Make sure u get a room with a balcony. And the food is superb. Almost gourmet I wou ld say. We will we be back.

Genuine Expedia guest review

It was a great place to stay. Close location from Airport.

Genuine Expedia guest review

Second time in GR Caribe. Love the feel of a small boutique type hotel. It is very nice that a la carte restaurants have a nice selection of food and do not require a reservation. Relaxing and comfortable, if you want loud you can go to the sister hotel for all possible entertainment. Special thanks to Bogavente - restaurant on the beach. One negative […] note: miniature golf course needs some repairs. Read more

Genuine Expedia guest review

Overall the stay was great!! Friendly and extremely helpful staff at the front desk also had pleasant encounters with Jesus and Oscar in restaurante Bogavante, the hostesses were extremely friendly as well. Cafe Solaris was delicious for breakfast. Ramon had excellent service for towels and info near the pool. Food and drinks were delicious, great evening […] show when making coffee in the lobby, it was delicious as well. Everything was clean and tidy and neat. The condition of the hotel is nice but appears to be a little older but is up kept well for its age. The beds were a little stiff but nothing so uncomfortable that you couldn't sleep on. I'm just used to my pillow top at home and its not the same. Keep up the good work guys, everything was wonderful!!!! I have more photos but none available at the moment. Read more

Genuine Expedia guest review

Great

Genuine Hotels.com guest review

came here last year at this time. It was great the first time and this experience was the same. Love the hotel and staff. will be back.

Genuine Expedia guest review

My 23 yr old daughter and I traveled for her College Graduation present. The staff went out of their way to make it veryspecial. Thank you Rosa :) We were upgraded to a beautiful ocean front room with a sign saying "congrats grad" on our door. There were cute towel characters and chocolates. First dinner was at Veneto and they had a celebration for […] the grad. The GR Caribe is a nice quiet classy hotel. Everyone is polite, helpful and friendly. Rooms are clean, restaurants tasty, etc. Best part was we wanted to combine the stress free classy vacation with some fun. It worked great because if you stay at the GR Caribe you are allowed to use sister hotel next door, the Royal Solaris. The Royal Solaris was great during the day. This was the place with the pool bar (shout out to Pallermo). Also, all the fun games and entertainment were held mostly at this hotel. Games like the Perfect Couple and Tequila Volleyball were hysterical. I won Bingo and had to have a shot of Tequila and shake my butt to get my prize, but its all in fun and I laughed so hard. It was a great fun time. Back at our hotel was Bonito, the outside restaurant. LOVE the waiters there for the fun factor. They surprised us with little shots. My favorite was called either the head banger or slammer. This vacation was the best of both worlds, classy elegance and some fun to let your hair down. Also, the ocean is a blast. I plan to visit with my husband as soon as possible. Go and enjoy!! Read more

Genuine Expedia guest review

The Hotel was very nice service was very good. Food was fair the buffets were standard the Marco Polo restaurant service was fair but the food was low grade. I order a steak and shrimp and the steak was terrible.

Genuine Expedia guest review

The hotel has 5 stars but not like an european hotel. I want to give 3,5 points (of 5). The staff was very nice, Specially Abigail. The kids club was very nice for the kids.

Genuine Expedia guest review

The staff is very nice. The service was extremely outstanding. Food was exquisite and the stay was fantastic. I would go back and stay here. The hotel felt like home in the sense that it is not crowded and that makes it relaxing. I truly loved every minute of it.

Genuine Expedia guest review

Great Place !!!! we took our 4 children - 23, 21, 9 and 6 yr olds - and had friends with us as well - all were occupied and entertained. the FOOD was fabulous - the Bogavante food and service as well as Venuto were amazing - the staff and service was beyond wonderful! i highly recommend - you get to use the Royal Solaris pool and amenties and its a […] very short walk to the other side - the entertainment was the best I have ever seen at a resort shout out to Diego at Venuto, Abigal and roberto at the pool, Tabita at the activities Oliver front desk and Atziti in the lobby bar Love Love Love Read more

Genuine Expedia guest review

I have been to alot of places in the U.S and the Carribean. This hotel in Cancun was incredible. The staff went out of there way to make you feel at home. The variety of food was delicious and the service far more than I had expected!! I love this place and I will return with my family and friends!! Thank You for a Superb experience!!

Genuine Expedia guest review

just got back a week ago, i have say that this was a great value/ great hotel for the price we paid, staff was excellent and helpful, as an all inclusive stay, we were never hungry, and the food was outstanding! Between all the restaurants of gr caribe and royal solaris and the daily menu changes, no 2 meals were ever the same! Another great point was […] that this hotel was only 15 min from the airport, and one of the first hotels along resort row, we took the bus up and down the strip and all big excursions we booked had shuttle services. Since we booked gr caribe, we got to use all the amenities of royal solaris, including the daily stage show at night, marina, pools, bars, spa..... cant wait to go back, entire family had many great memories! Read more

Genuine Expedia guest review

The hotel was great,the restaurant inside was great. It would be better if they offered more activities on the actual resort.

Genuine Expedia guest review

Very good service. The hotel is pleasant, and it wasn't crowded when we went (mid-October). There is not a lot of choice as regards restaurants, but the staff will try their hardest to get you what you want and to make you happy. By the way, the lagoon-view rooms are not really lagoon-view, but kind of to the side of the hotel, so if you want to look […] out on the water, ask for a room that actually has a view of the water. Read more

Genuine Expedia guest review