"Nice hotel, very friendly staff, very good price."
A nice hotel and the staff are very helpful & friendly and lots of parking. Prices for rooms are very good and close to sight seeing places. In room facilities could be better, there was no microwave & no toaster in case you want to eat indoors and very bad television reception, couldn't watch any movies, too much statics. But overall the hotel is nice […] & I would stay there again if the little problems are fixed. Read moreGenuine Expedia guest review
Good value but the public spaces such as the hallways could be cleaner. One door to our building didn't even have a handle or a lock. The room was good and big. The breakfast was less than what I expected if you didn't pay the extra $12 per person for hot food.Genuine Hotels.com guest review
Good room friendly staff easy access to CanberraGenuine Hotels.com guest review
Pleasant experience, everything worked. Reception staff fairly harrassed and took a long time to answer an internal phone call but problem solved by walking to reception. Good breakfast, but evening meal, although good quality,was overpriced - two main courses and a bottle of wine $103.00Genuine Expedia guest review
This was a comfortable visit, at a very good price that included an excellent breakfast. It is located a little out of the way, but that is compensated by a quiet neighbourhood. Staff were friendly and cheerful. The pool was clean. There was a little noise in the mornings with closing doors and voices in the corridor. The room is plain, nothng fancy, […] but the bathroom is new.. We would go here again. Read moreGenuine Hotels.com guest review
We stayed overnight as part of a two day trip. The food was good and so was the room.Genuine Hotels.com guest review
"Overnight stay good value"
Clean and tidy comfortable bed No complaints Prompt polite service when TV not working Reasonably priced Probably wouldn't eat in restaurant again food pretty average service again very good.Genuine Hotels.com guest review
nice place, customer service ok and cleaning was good in the rooms but could be better in hallways etcGenuine Hotels.com guest review
The room was comfortable and clean. Unfortunately multiple flights of stairs involved and no lift. Pool photo ridiculously non indicative of reality.Genuine Hotels.com guest review
"Very helpful staff"
Was all good. Staff are amazing, helpful and all round nice people. CheersGenuine Hotels.com guest review
"Probably one of the worst hotels I have stayed in."
Arriving at the ibis style Canberra I was pleasantly surprised by how good the foyer looked. The check in person was friendly and polite. I was directed towards my room and things just got worse. Firstly it was difficult to find a parking spot as there were several busses taking up bays even though there was other spaces supplied for them. My room was […] on the second floor (no lift). The hallway carpets were stained and discoloured. Opening up my room I was met by a mouldy smell as though the room hadn't been used for a while plus more stains on the room carpet and generally untidy. The room itself was well sized and the bed was comfy. The bathroom was pleasent but nothing spectacular but one thing that stood out was loose leaf toilet paper (a visit to the local supermarket to purchase our own proper toilet paper was required). I was dissapointed after leaving the room at 9:00am with the sign clearly saying that the room could be made up and returning at 4:30pm to find that the room had not been made up. Even though the hallways were full of used sheets and towels in piles. Security is also an issue as a safe is not provided, the doors are only single locked with a key and the hall doors were left open during the night. Read moreGenuine Expedia guest review
"A basic hotel"
Hotel ibis is a basic hotel with comfortable beds and clean bathroom, the floor needed a proper vacuum. I wasn't sure if I staying at the ibis or the heritage, it felt like the take over wasn't complete.the addition of a lift would be a benefit with no official concierge carting luggage and small children upstairs wasn't ideal, the staff were helpful […] with this.overall the staff were helpful.the restaurant food was nice and came promptly Read moreGenuine Expedia guest review
"out dated hotel"
out of the way hotel very dated hotel dark room no view very noisy exhaust fan in bathroomGenuine Expedia guest review
"Big Ibis Suprise"
Very suprised to find a resort style Ibis. Especially quiet and I slept very well after having been in the Ibis on Pennabt Hills Rd, Sydney the night beforeGenuine Expedia guest review
"If it had the word "Motel" in it's name..."
Hotel was quite expensive for what we got. It was basically a road-side motel. We booked because they said they had cot hire but when I tried reserving a cot for our stay after booking and was told they were subject to availability and I had to just turn up and see. (Everyone loves playing roulette with their holidays, right?) Front desk was super friendly […] and helpful though. He got someone to cover his post while he went and found a cot from a cancelled reservation for us. The room was clean and huge but very cold. The heater didn't seem to have the strength to combat the near zero temperature outside. We were on the bottom floor and could hear every time someone upstairs closed a door or flushed a toilet. Read moreGenuine Expedia guest review
"Convenient location easy to get to and from."
The staff were very friendly, helpful and cooperative. My wife was in Canberra for an operation and needed help with special meal preparation. The staff could could not have been more obliging.Genuine Expedia guest review
"Shower not great"
This was our second stay at this hotel. The first time was in an "accessible" room, so it was large. The room this time was fine, although the carpet could have done with a shampoo. My minor gripe was about the shower and the shower 'rose'. It was really poor. Couldn't be adjusted in a vertical axis, only horizontal. I kept getting sprayed in my face […] when washing. Very annoying. Water pressure pretty poor as well. Apart from that, we stayed to visit family who live close by, so it's very handy. Read moreGenuine Hotels.com guest review
helpful with late checkin justGenuine Hotels.com guest review
"Am going to stay again soon"
Was so satisfied with the Ibis that I will be staying again when in Canberra in SeptemberGenuine Hotels.com guest review
More than suitable for my business travel needsGenuine Hotels.com guest review
"Clean and well presented"
Everything was good. The bed was a little firm but the bed linen was clean and crisp and I slept well. My only real critisism would be that the A/C was a bit feeble and even at maximum temp and output it only took the edge off the cold and heat could be felt only if one stood directly underneath it. I didn't try the WiFi so can't comment on that but […] from a colleague's experience it seems a little touch and go although I was assured it was working when I stayed there. Read moreGenuine Expedia guest review
"Reasonable location despite the inconveniences"
The very good service from the reception staff helped to make up for a less than satisfactory stay. This is a hotel undergoing renovations with poorly designed room door locks, a room air conditioner that did not work well, a non-functional telephone in the room and long cold corridors . Overall a functional place to stay and reasonably well placed, […] but I would look forward to seeing it after the renovations Read moreGenuine Hotels.com guest review
"Generally good room, slightly dated, great service"
I stayed at the IBIS whilst in Canberra attending a business conference. I brought another staff member with me, so we stayed in a two bedroom apartment. Service wise we received lovely service from all the staff, breakfast was really nice and the service are was clean. Generally the apartment was clean, tidy and suitably furnished. We had only small […] issues. 1. The shower fitting was loose, so it was difficult to adjust the shower head to a suitable showering position. 2. There was only one reverse cycle air conditioner which was in the lounge area and did not seem to provide heat to the bedrooms. 3. The view from our back windows was across a car park which was piled high with garbage bags and building/renovation debris. We would stay there again, these issues were only very minor. Read moreGenuine Hotels.com guest review
Hotel was clean comfy and staff provided great service. Dinner at the hotel was great as well, the staff were incredibly busy but still managed to be friendly and attentive.Genuine Hotels.com guest review
Good inexpensive motel and fairly close to all Canberra's attractions. Rooms were modern and clean. The only complaint I would make is the toilet paper. Instead of rolls they have those little pull out sheets. Also, my side of the bed had a broken spring. It didn't affect me, but the noise of it when I turned bothered my wife.Genuine Hotels.com guest review
Hotel rooms were quite clean and new... Our family stay was comfortable and relaxing. The bathroom was new and clean as well. Which is a big plus for me. Also the dining area is worth a visit. Staff are friendly and look after their guests well. I would love to stay at ibis narrabundah next time we visit canberra.Genuine Expedia guest review
Always handy for a business tripGenuine Hotels.com guest review
Response by ibis Styles Canberra Dear Guest, We appreciate your valuable feedback following your recent stay at Ibis Styles Canberra. Having gone through your comments, we are glad that you enjoyed your stay with us and hope you welcome you back for your next business or family trip down to Canberra. Kind regards, Adriaan Du Plessis General Manager
"Simple but effective"
Certainly nothing flashy about it but perfectly clean and comfortable. Hot shower, comfortable bed, effective split-system A/C, easy parking. Late-night club sandwich from the restaurant was really good! Immediate area around the hotel is a bit non-descript but it's only a few minutes away from Kingston & Manuka, and it's only 10 minutes to the airport […] which was handy. I'd stay there again given how cheap it was. Read moreGenuine Hotels.com guest review
Response by ibis Styles Canberra Dear Guest, We appreciate your valuable feedback following your recent stay at Ibis Styles Canberra. Having gone through your comments, we are glad that you enjoyed your stay with us. We thank you once again for your review and we look forward to serving you again in future. Kind regards, The Management Team
have stayed here when it was Heritage is better nowGenuine Hotels.com guest review
"Hard to locate but hotel was nice."
Hotel was hard to find, locals even had me follow them. Staff were very polite the room was clean and the breakfast was nice.Genuine Expedia guest review
"Great location, clean, friendly staff"
Room is clean and spacious. Staff is very helpful and friendly, it was definitely good value for money.Genuine Hotels.com guest review
"Nice place, well priced and maintained."
An enjoyable stay at a clean, comfortable place only a short drive from lots of Canberra's main sites.Genuine Expedia guest review
"Very comfy beds!"
Lovely, friendly service with a smile.Genuine Hotels.com guest review
Experience is good but there is no shops or super market around.Genuine Expedia guest review
"Hotel was disappointing"
We were stuck in a room up the back of the hotel. The carpet was stained although the room clean and bed comfortable .the bathroom was modern but floor flooded every time we had a shower . We had a buffet breakfast included , which turned out to be a continental breakfast instead (not stated on booking ) . Staff were very pleasant and helpful . One […] very small pizza cost $22 and a bottle of very ordinary wine cost $48 . Also took about 35 mins to get into city on the bus .it was good to have a bus stop across the road . I would not choose to stay there again . Read moreGenuine Expedia guest review
"just include 100MB internet usage not unlimited"
just include 100MB internet usage not unlimited and didn't even tell guests when booking their room also when check in. If you need internet and pay for the price says "included free wifi", watch out! It's means 100MB only actually ~ Also, breakfast was very disspointed, the food is not eatable.Genuine Expedia guest review
"Quiet leafy location"
This venue is really a very large motel. Room was pleasant, and the location is great, handy, yet very quiet and leafy, backs on to golf course. The room was clean, but there were several maintenance issues, which let the place down. A cupboard door on the vanity fell off, soap dispenser also fell off & the fly-screen wasn't properly in place, so had […] big gaps. Walked around to outside & popped it back in no trouble - but shouldn't have to! Read moreGenuine Hotels.com guest review
"Clean and Comfortable"
Good overall, but needs to improve WiFi coverage (some rooms lack it).Genuine Expedia guest review
"Did the Job"
As expectedGenuine Hotels.com guest review
"Nice friendly service"
We found that the outstanding thing about the hotel was the helpfulness and friendliness of the staff who did everything to make our stay comfortable and very pleasant. My little granddaughters who are four and six, found that the staff was really nice even to children. They were happy to change rooms for us when the granddaughters came to stay and […] did more than you would expect and always with a stay. We have stayed here twice, and will continue to do that. Read moreGenuine Expedia guest review
Air C didn't work. Fan in bathroom didn't work. Fan shorted out at 6am on final morning and we were left without power. An offline room was provided for bathroom facilities. This was lacking also as the shower head did not stay up when water was flowing. Ended up showering in original room by the light provided by a mobile phone as we needed to leave […] by 9am. Nothing offered to compensate an inconvenienced family of 4. Read moreGenuine Hotels.com guest review
"Quick business trip"
Good value - no surprises and staff are great. Only a short taxi ride to town and as its in the suburbs there are good well paved footpaths for walking and jogging etc.Genuine Expedia guest review
Lots of trainee staff so service not good. Rooms clean but very "70's". Continental breakfast absolute minimumGenuine Hotels.com guest review
"Good budget motel"
Check-in was easy - good breakfast facilities. Rooms were clean and well maintained. Parking facilities were convenient.Genuine Expedia guest review
"Fix the pillows!"
The hotel is in the right place if you have a car and want to get out and about in Canberra. Nothing is close enough to walk to. The room was clean and roomy. The only complaint I had was the tiny pillows that no matter which way I placed them I couldn't get the right position for a comfortable sleep.Genuine Expedia guest review
Very friendly and helpful staff. Excellent location with easy access to all Canberra has to offer. Quiet at night. Tasty meals.Genuine Hotels.com guest review
"Quick trip have to stay longer next time"
enjoyable, time while i was there, but was photographed by the police while attending a rally for drakonion bike laws.Genuine Expedia guest review
"Good value with comfy beds"
This is a budget hotel but good value for the price. You definitely need a car in Canberra as public transport is minimal, but if you do have a car it is a good location (nothing much in walking distance). The beds are extremely comfortable and overall a great place to stay if you're after a clean and comfy room without the frills.Genuine Hotels.com guest review
We recently stayed at an Ibis hotel in Canberra. We thought it was excellent value as the room tariff included a full breakfast (a bonus). The bed was firm but comfortable and the bathroom clean and modern. We felt the television was a little small for the room and watching it from the bed felt too far awaybut this is a very small complaint. The staff […] were very friendly and very helpful. We would definately stay there again. Read moreGenuine Hotels.com guest review
"Excellent location and friendly staff"
The hotel is located just outside of the city centre which is about a 7 minute drive. The staff were all exceptionally friendly and only more than happy to accommodate our needs. All the main attractions are near the hotel which makes it east to get around. Rooms are very comfortable if anything now a bit dated but for the price there is really no […] reason to complain. Thanks for a great few days! Read moreGenuine Expedia guest review
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