"Friendly staff, great value"
For once a place that looks as good in real life as it does on the web! It was excellent value, staff were friendly, the management was charming and took the time to talk to us each day. Rooms were clean and generously provisioned (any place that tops up the bickies everyday is good!) with tasteful decor. Bathroom was lovely and beds comfortable. This […] place is about 15mins out of the city but has bus stops outside with frequent service. Food was good too! Read moreGenuine Expedia guest review
"a pleasant hotel to stay"
The hotel is nice but your staff needs to be trained well.The bartender/staff at the buffet area are not friendly. They do not greet guests at all. The room and its facilities are fine but the cups/spoons are dirty. There is something very important that the hotel management needs to look into and that is to ensure guests are not locked out after 11pm. […] Our beautiful night experience in town was totally spoilt by being locked out of the hotel when we arrived back at hotel at 12.30am (after midnight show). We could not enter hotel as we had earlier lodged our room keys at the reception before we went to town. We were very disappointed that we were not told/reminded that there will be no one at the reception after 11pm and that we should take along our keys if we return late to the hotel. We had to wait more than half an hour in the cold wind for the maintenance man to come. We were not the only ones who had experienced this as we found out later that this has been going on all this while. Unless the management rectify this problem, I am sure the hotel would be losing customers in the future. Read moreGenuine Expedia guest review
everything was ok but when others next door and upstairs where having a shower it sounded like it was in your own bathroom.Genuine Expedia guest review
Ibis Styles Canberra provided a great service. As has been noted, there are no amenities nearby so a car would be handy, however with a bus stop in front of the hotel, I had no difficulty getting about Canberra. I am pleased to recommend this hotel.Genuine Expedia guest review
"Plenty of space"
We stayed at this hotel for 6 nights visiting family who lived within a 20 minute walk. We were surprised at the size of our room which was much larger than a standard hotel room. The room was clean and the towels and bottles of water, teabags, milk etc were replaced regularly. Can't comment on the hotel amenities because we didn't use them. Would stay […] here again because of its location for our purpose. Regular public transport along the street outside with buses running every half an hour during the day. Read moreGenuine Hotels.com guest review
"Good business hotel"
Good value business hotel with a pool. Only issue is the room was dark - not great lighting.Genuine Expedia guest review
"good price with included breakfast"
Our second stay here, was really happy with service and the quality of the food for breakfast and dinner were excellent. will stay there again.Genuine Hotels.com guest review
"Not a 4 star hotel"
Room acceptably clean, bed a little to firm. Booking description shows - room features balcony with pool or garden views. NO just a hard boring car park. Carpets discoloured throughout all areas including rooms, not a good look.Total replacement of all carpets required to bring up to 4 stars. Main foyer OK. Entry to our wing of rooms had large green […] garbage bin outside and cigarette throw away container in corner. Again a VERY BAD look. Carpets didn't appear to be vacuumed. Outdated foyer to rooms. Sorry this is a 3 star tops. Room rate too dear for this hotel. Continental breakfast OK. Would I go back no. Read moreGenuine Hotels.com guest review
Will stay again at motelGenuine Hotels.com guest review
"For the budget concious"
The only improvement would be in the dining room - it was difficult to ascertain what we were eating at dinner!Genuine Hotels.com guest review
Met my needsGenuine Hotels.com guest review
"hotel close to were we had to be the next day."
First when we got to the room the bathroom was smelling like sewer Second we ordered room service..... PIZZA.....AT....$25....they where frozen pizza's.... "I guess from Coles". Very disappointing Thirdly very noisy lots of doors closing with "A BANG" late into the night and people talking LOUDLY OUT SIDE. disappointing .Genuine Expedia guest review
"Hotel with good location and reasonably priced."
My 12 year old son and I stayed 3 nights there in early October 2013. The hotel advertises that it offers free wifi. It does not. You get 100mb free wifi which is an absolutely miniscule amount. The carpet across the hotel is very old and needs replacing. Also the hotel has a very rank smell. This is a 3 star hotel at best.Genuine Expedia guest review
"Comfortable stay for one night."
We stayed for only one night to see the Floriade show and found the hotel to be just what we expected: comfort, cleanliness, tea & coffee facilities, and closeness to the Floriade venue. We booked one month in advance and it was a very cheap rate. Will stay here again next time.Genuine Expedia guest review
"Very presentable overall"
We liked the stay very much. The hotel was easy to find and central to the function that we had attended at Phillips. The room was comfortable, very clean and well equipped. The personnel people were friendly, efficient and helpful. We have no hesitation to recommend the hotel to our friends or to other people..Genuine Hotels.com guest review
"Nice Neat and Clean."
Nice hotel, although rooms are a little small. Outside of city - you need a car to travel to city. Pleasant staff.Genuine Expedia guest review
"Clean, and close to city"
At check in, staff took 5-10 mins to find my Hotels.com reservation, which was stressful as my credit card had been debited and they had no booking for me. But they gave me breakfast upgrade for the hassle. Room was fine, we had two queen beds, which were comfortable. No microwave, which was a pain. Freezer iced over, ball of hair on bathroom floor: […] just a little slack housekeeping. Restaurant dinner menu had us getting up and going elsewhere. Three day stay, each morning we had to eat breakfast perched at bar as there were no tables available, didn't matter what time we came down. No lift, had to carry suitcases upstairs. Staff nice. Read moreGenuine Hotels.com guest review
"Last minute booking"
PLD, SHABBY & OVERPRICED. We stayed at the Seasons Botanic in Melbourne for the two nights before staying here for only $170 per night. WE WON'T EVER BE BACK !!!Genuine Hotels.com guest review
"2 NIGHTS IN CANBERRA"
we atayed at ibis styles for 2 nights while we explored canberra the staff at this motel are excellent - friendly and helpfullGenuine Expedia guest review
"Average hotel for price - only 3 star."
Staff friendly but not professional. At times slow to respond to request . The room was a bit smelly & could hear girgly noises from plumbing . Did not have much information on the Floriade major event in Canberra . Breakfast was very average - not much choice in Buffett .Genuine Expedia guest review
Everything important was great, corridors a bit scruffy and walls a little thin.Genuine Hotels.com guest review
Staff very friendly and courteous and efficient. Apologies for taking key with me it is in the mail back to youGenuine Hotels.com guest review
Foyers & corridors tired and in need of vacuuming & aerating. Initially allocated to a lower than booked standard of room.Genuine Hotels.com guest review
"Very clean and spacious"
We spent 4 days at Ibis Canberra, clean rooms, great breakfast which was included in price, safe parking and friendly helpfull staff.Genuine Expedia guest review
Overall good. Bad smell in all the bathrooms. Light in the bathrooms were difficult to access and find. Breakfast was a debacle. Busy, understaffed, chaos really. Food below average at breakfast. Rooms adequate and clean. All amenities in the rooms good. Bed comfortable. Bar useless. No Gin! Bar staff rushed and not competent. Reception good Ryan was […] good. Cheap Hotel but would happily have paid more for better and resolve of above issues. Didn't bother eating dinner so can't comment on that. Read moreGenuine Hotels.com guest review
"Good reasonable accommodation"
As we were in transit it suited our needs and was good value for money, including a continental breakfast.Genuine Hotels.com guest review
"comfortable and clean"
Although the corridors outside the rooms looked rather tired, the rooms themselves were clean and comfortable. The included continental buffet breakfast was good and relaxed. A little out of town, there was ample parking. Very good value for the priceGenuine Hotels.com guest review
Shocking buildings, walls were paper thin so you could hear just about everything next door. The building was like a school dormitory, and a good example of the worst of Canberra architecture.Genuine Expedia guest review
"Could be really good with some renovation"
We were in a triple room with 2 queen beds. It was a good size and there were excellent sheets and towels and beds. The bathroom should be renovated to look fresher and to tidy up the fittings. No wifi in room which was disappointing as the website states there is. Dinner was quite good and plenty of range at the continental breakfast buffet. I think […] it is a bit expensive for what you get. Read moreGenuine Expedia guest review
Very nice hotel very nice rooms in a good location. Very friendly staff. Would definitely stay againGenuine Hotels.com guest review
"Very Comfortable, great value"
No complaints, a good overall tariff, with breakfast as an added bonusGenuine Hotels.com guest review
What else can I say , the room was very comfortable , the staff helpful and polite .my husband and I came down to Canberra to visit a very sick relative so it was not a happy visit but our pleasant stay at the hotel helped our spirits considerably, so many thanks to all the staff and in particular the young man on the desk who so kindly gave me help […] with my iPad. Read moreGenuine Expedia guest review
Hotel pretty good overall - convenient location & the guy at reception helpful. Had problems with electronic door lock - took 3 goes to get a key to operate - otherwise a pleasant stay.Genuine Expedia guest review
"Short Stay in Canberra"
Good position in town, has all facilities for a short stay, staff very helpfulGenuine Expedia guest review
"My weekend in Canberra"
For the cost of the motel I think the carpets could be replaced and give the place a loved look. The staff were great and tried very hard to help. I have a new Ipad and was unable to access the Wifi unless I was prepared to pay but free Wifi was supposedly included in the deal. Extra pillows would have been appreciated.Genuine Expedia guest review
Like the location and food, was a little disappointed that there was a limited on the free internet per day. Overall happy to go back there :)Genuine Hotels.com guest review
"Good price with breakfast included"
Only down side was the weak shower and grubby carpet in room.Genuine Hotels.com guest review
"Comfortable enough stay"
Rooms are need of updating but clean and comfortable. The hotel staff were friendly and helpful. Canberra is expensive and found that this hotel was reasonably priced for an overnight stay. On the bus route to the local shops and the main shopping mall/town.Genuine Hotels.com guest review
"Ibis Styles, Narrabundah"
The room was basic, but good enough for the cost. It was quite clean on our arrival, but it was not cleaned very well on our second day. The food was reasonable, but the dining room was understaffed. The person in attendance was run off his feet on both nights of our stay, but he did an excellent job. We normally stay closer into town, but we would […] stay there again as it suits our purpose as far as location and budget goes. We would recommend it to others with a warning that it is not a first rate hotel. Read moreGenuine Expedia guest review
"IBIS and Expedia - shameful - Never Again!"
I have never stayed in a more ill-kept, smelly and overall disappointing hotel in my long professional travelling life. The owners of this hotel should be ashamed. Rarely does a hotel "smell" well -this one does. The advertising - lovely room - see the glistening pool - gets you a room facing generally the back of the hotel featuring a car park from […] the 50's unsealed and a major dumpster. The pool, well that is old, pretty much invisible from anywhere other than the lobby. Interesting is the feature small pool with the art fountain. Nice if you like mold, mess and a non existent gardener. I attempted to cancel my 2nd night reservation - trust Expedia - no help, non-incountry call center put me on hold - twice! and well, lets say they forgot to get back to me as they were "busy helping other clients, just like me" So no more IBIS, no more expedia - very disappointing. Read moreGenuine Expedia guest review
Rooms in need of renovations e.g curtains falling off hooks, stained carpets, security doors don't close properly. Bathroom, beds and free breakfast good. OK for the price paid.Genuine Hotels.com guest review
comfortable and the staff were pleasant. The restaurant was over priced and it was not near any other shopsGenuine Hotels.com guest review
Room had been refurbished and was very comfortable, only down side was the liquid soap - poor quality and difficult to extract. I prefer real soap..Genuine Hotels.com guest review
Very accommodating staff. Comfortable room even though hotel on the older side. Neat & clean. Breakfast was included and very good.Genuine Hotels.com guest review
"New IBIS Styles"
Value for money.Genuine Hotels.com guest review
Very ordinary.Hotel felt as though walls were built of tissue paper.Could hear everything going on in rooms arond us.Genuine Hotels.com guest review
"My stay in ibis Styles Canberra Narrabundah"
I found the check in was great. Room and it's facilities good. Access to shower was not easy. Shower was over bath, however one could not reach taps to turn them on unless you were standing in the bath. This meant you were showered with cold water. If the opening of the sliding screen door was changed this would not happen. This would not be easy as […] the toilet is down that end of the shower. The taps need to be placed in a different position. I had trouble with the electronic entry tag. It didn't work properly. When I tried to access the main entrance to get assistance at 8.30 pm at night. The main front door would not open from the outside. The premises was in great order and the staff were excellent. Read moreGenuine Expedia guest review
Service good, I found the bed a bit hardGenuine Hotels.com guest review
This venue has the potential to be good, however it lacks staff cohesion and enthusiasm. Service was adequate, but lacklustre and there was no hint of the desire to help. Stains on the carpets in more than one room are not the best welcome.Genuine Hotels.com guest review
We found our room to be quite spacious.The security for the building was good as you needed two keys( one for the building and one for your room) .Our room was clean and comfortable, and bathroom was good but only thing wrong in bathroom was the shower head, it was a bit low and small,great as a massage on the shoulders though.Would stay there agai […] n. Read moreGenuine Hotels.com guest review
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