Ten minute walk from the heart of the action, but away from the noise. Well maintained. Part of a chain, so there's quality control. Included breakfast is more than adequate. Terrific value.Genuine Hotels.com guest review
"Good affordable option"
We really enjoyed One PDC. The breakfasts were great - good variety and felt authentically Mexican - which is what we wanted! The location is a few blocks back from the beach which was a totally fine walk - and in fact it was good not to be too close to the hussle and bussle of Fifth Ave. The rooms were small but comfortable and good showers.Genuine Hotels.com guest review
Nice hotel, short walk to the beach. Limited interaction with staff due to the language barrier. Only complaint was the room was always cold and changing the thermostat didn't make a difference. Also, you could hear others walking outside the room, enough that we were woken up most nights. Overall a great hotel for a great price.Genuine Hotels.com guest review
"One night in Playa!"
Needed 1 night until our long term rental was available. Good value, clean, friendly staff.Genuine Hotels.com guest review
"Closes to feel at home."
If you are looking for a quite place but close to everything this is the right one, plus the hotel personal makes you feel like you are at home.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Located across the street from ADO Bus Stop"
Room was basic, but clean. We thought it was overpriced. About a mile walk from the 5th Avenue walking district. Glendi, the travel concierge, was extremely helpful in helping us organize our tour. They had a hearty breakfast with traditional and healthy choices and fresh fruit. Also close to Walmart if you need supplies.Genuine Hotels.com guest review
"Clean, comfortable, and a good value."
Stayed for a last minute New Years getaway. Stayed 5 nights, our room AC did go out one evening, and it was fixed within minutes of reporting it to the front desk. Better know a little Spanish as the front desk staff as that's their native language (and despite what some people think - repeating yourself louder in English doesn't help). Only 5 blocks […] from all the 'action', a nice little breakfast included, and if you forget anything you've got a Walmart and another La Mega supermarket within a block or 2. We would stay again. Read moreGenuine Hotels.com guest review
"Close to the new ADO bus station and 5th avenue"
No complain for the price. It was clean, comfortableGenuine Expedia guest review
"Extremely clean hotel"
My family and I stayed for one night at One hotel. We took a rode trip, this was our last night in Mexico, the traffic to get to the hotel was crazy. We actually passed the underground parking garage because the sign did not indicate it was for One hotel. Once we got that straighten we went for a stroll at the tourist area. They hotel is weird for lack […] of words. It is completely white, all the halls look alike. Once we were in our room it was good. I do have to say it was extremely clean, it is just so white, no color what so ever. Read moreGenuine Hotels.com guest review
"Basic equipped and good service"
Service is good, laundry is free, they even fold my clothes when they making the bed. However it's small, just able to walk in between the isles.. Location is good, mega is just downstairs(like walmart), walmart is just 1 block. ADO state(the new one) is next nextdoor... However 5th Av requires 5-10 min walk.. not much Only thing I'm not satisfied is […] that the smell of when you first come into the room(or if you leave and return after a while) Staff is good... Read moreGenuine Hotels.com guest review
"OK hotel in Playa del Carmen"
The hotel is very basic. It looks more like a hospital. It's clean. The staff was very nice.15 minute walk to the beach. I would not recommend to stay for more than 1-2 nights, unless you're planning to take trips every day and stay in the hotel only for nightGenuine Expedia guest review
"Simple No Frills Hotel"
Simple no frills hotel - rooms are nice and clean though a bit smallGenuine Hotels.com guest review
El cuarto tenia olor extranio a humedadGenuine Hotels.com guest review
We stayed here one night on our way back back from Cozumel. Great value for the price! Yeah the rooms are small and breakfast was limited, but the staff was very friendly and hotel was clean and quiet. Also, we were able to walk into downtown Playa easily from this location. I would certainly stay here again.Genuine Hotels.com guest review
"No luxuries but clean bright basics."
No Luxuries but excellent clean basics. i would like to see a small refrig in room to keep beverages cool.Genuine Hotels.com guest review
"nice service, nice rooms"
very good price without sacrifice the good service and good quality (plus free breakfast )Genuine Expedia guest review
Comfortable, good value close to 5th avenue, across from Ado bus terminalGenuine Expedia guest review
"A basic hotel but in a good location"
I had a hard time finding the hotel and that was because I forgot how the streets go in Playa. My Spanish is pretty good but I could not understand where to park. Finally the very nice Spanish speaking receptionist drew a map on a paper and I was fine after that. This hotel is close to a wal mart and the ado bus station. No luxury here basic but functional […] and in a secure location. I arrived around 9:30 PM and went out on 5th Avenue and returned around 11:30 PM and had no concerns walking back to the hotel. I would stay there again. Read moreGenuine Hotels.com guest review
very basic no frills hotel with friendly staff and very clean with a good location.Genuine Hotels.com guest review
"Nice hotel for a tight budget!"
If your planning to travel with a tight budget for hotel but at the same time are you looking for a nice hotel, THIS is what you're looking for! Good price, Nice room and near of everything! Ideal for just sleep and then go to the parks and 5th Ave!Genuine Expedia guest review
"One of the nicest in Playa del Carmen"
I've stayed here several times on my trips to Cancun airport from my home in Belize and I love this place. I take the all night ADO bus from Belize City, which arrives in Playa around 5am, to the depot right across the street. I can sit in the lobby and have free coffee until they have a room for me, which is always well before the normal check-in time. […] The hotel is super clean and the beds super comfy. Great water pressure in the shower and plenty of hot water. The free breakfast buffet is another great plus. They serve coffee and tea all day and this last trip the desk person started to tell me how to make iced tea to take to my room. What hotel does that? The tourist walking street, 5th Avenue, is 3 blocks away and I always feel perfectly safe walking back to the hotel no matter what time of night. Sadly this will be my last stay at this hotel as I am moving to South America. Read moreGenuine Hotels.com guest review
"Perfect for us!"
Great location, easy walk to dinner at our favorite restaurant (Babe's), and right across the street from the bus station where we departed in the morning - after a very nice buffet breakfast! (included in the price)Genuine Expedia guest review
"A place to relax"
Te staff is incredible friendly and help in any way the rooms are nice simple with everything you need is a good place to chill and relax.Genuine Hotels.com guest review
Close to beach, nightlife and restaurants. Walking distance to 5th Ave—the main street in Playa del Carmen. Buses to Cancun Airport across the street from hotel.Genuine Expedia guest review
"hotel to recommend"
great place. breakfast not so many choices but thats fine.Genuine Expedia guest review
For the price it's probably is good: the staffs were very nice and helpful. Cleaning lady did good job. But the facilities were overly simple and cheap, cardboard of everything. Bathroom is very small. Breakfasts are same thing every day. Air con did not have enough power, lobby doors were often open with outside natural temp: hot n humid. Location […] is next to Walmart and MEGA store, but too far to the beaches and 5th Ave. Big court yard: wished it's swimming pool! Read moreGenuine Hotels.com guest review
"Simple but clean"
Some rooms smell heavily of smoke/cigarettes. Our first room did, so we asked to switch rooms. It's only a few blocks from 5th ave, not bad at all and safe. It's near Coco Bongo. Breakfast is free and it's ok. We stayed two nights, both times they had received beans, Chilaquiles, scrambled eggs, yogurt and fruit. Water is potable in rooms. FREE […] laundry (only one machine) on first floor. Opens after 9am. Bring your own soap. They charge $40 pesos. Probably cheaper to buy at a store a block away for 1/2 price. Buy tickets to events like xel-ha, xacaret or chichen itza at the booths on 5th ave. You get a better deal. We got $90/per person for xel-ha and $45/pp for chichen itza through cancun Bay company. Shop around, don't take first offer. Price will drastically drop. Read moreGenuine Hotels.com guest review
"Central and close to the beach"
Comfortable, clean with good service. Breakfast options were limited, but the quality good. Close enough to 5th Ave shops and the beach to work for everyone.Genuine Expedia guest review
The A/C did not work in my room, so the staff moved me to another room where it worked a little better. Also, the rooms are on the small side but for what the room cost, I really can't complain. Everything else about the hotel was great and there are some nice little features that I have not seen in other hotels like potable tap water, a complimentary […] laundry machine, a complimentary hot breakfast of decent quality. The hotel is also very convenient to the bus station and about a 10 min walk to the beach. I would definitely stay here again. Read moreGenuine Hotels.com guest review
This isn't a resort, it's a place to sleep, & that's what hotels are for. The rooms are small, clean, & quiet & the beds are very good. The free breakfast is very good as well, & the staff is sharp. There's free indoor parking. I've stayed there a couple of times & I love the concept of an excellent no-frills hotel in Mexico. It's a painless drive or […] shuttle bus trip to the Cancun airport, avoiding pricy & congested Cancun. It's great. Read moreGenuine Hotels.com guest review
Great hotel for the super low price. Simple rooms yet clean and comfortable. The breakfast included was great as well - juices, cereal, fruit, bread, eggs, chilaquiles, beans, cheese. They have safes in a private room behind the front desk where you can store your valuables. The staff was very friendly and always greeted me.Genuine Hotels.com guest review
This was my second stay. The bus station directly across the street is very convenient. But be careful if you come by bus because there are other stations here as well that are farther away.Genuine Hotels.com guest review
"Small rooms, but great place"
The rooms were large enough for 1 or 2 to comfortably sleep, but not a place you would hang out in all day. Other relatively minor things, it would had been nice if the shower was a little warmer and the AC a little cooler, but they worked well enough. Above all I had a great stay. The hot buffet style breakfast that the hotel puts out was consistently […] good, the staff was always friendly and the maids did a fantastic job making up the room everyday. Some other nice features were potable tap water in the bathroom sink, a complimentary laundry machine near the elevator and wifi that worked very well throughout the hotel. The hotel is about a 5-10 minute walk to the "5th ave" tourist street, but there are restaraunts and stores (and some large chains) immediately around the hotel as well. Read moreGenuine Hotels.com guest review
Great helpful staff. Room was small but comfortable. Close to major stores and shopping.Genuine Expedia guest review
"Got everything you need for a short stay"
We stayed for three nights at ONE hotel and were generally pretty happy about it. My boyfriend needed to work on two of the days, and the business center is a good place for him to work undisturbedly. The wifi internet was excellent everywhere in the hotel. Bathroom and bedroom are all very clean. There is also a laundry room on first floor, which is […] a big plus for us for washing our dirty beach towels. Location is unbeatable - right next to the bus station and walking distance to the fun part of town. The only down side of the hotel is its AC.... it's just too cold for us and we cannot really adjust the power. It is either on (super cold) or off (hot) for us - the power button on the AC doesn't seem to work. Read moreGenuine Hotels.com guest review
"Decent clean modern hotel close to everything."
Stayed only one night. Decent size room. Quiet. I enjoyed the breakfast that was included.Genuine Expedia guest review
"nice for price."
nice for price. ok. Good ac. Nice shower. greatttttttttttttttttttttttttttttttttt!Genuine Expedia guest review
"A very good budget hotel near the 5th Avenue"
The hotel was right next to ADO Bus station. 5 -7 minutes walk to the famous 5th Avenue. The hotel was clean.Genuine Expedia guest review
okGenuine Hotels.com guest review
"Good location, clean, small room"
The location was convenient, easy walking distance from the main street. Also it was quiet, despite the fact that they are still constructing half the building. Also the breakfast was plenty, you can have toasts and jam, eggs, meat, cereals, coffee/tea, yogurts, juice, fresh fruits, donuts, muffins, and some traditional Mexican choices starting at 7 […] am on time. The coffee, tea and water was available 24 hours as well. The staffs were friendly and the room was clean. The sink water is drinkable. The internet connection is available at rooms and two computers in the front lobby. Overall, it was a very convenience and comfortable place to stay. The down side was that there was no fridge in the room, and sometimes the shower didn't get warm. Also we got a room that was facing an other wing across the court yard, their windows were a perfect match to ours. We couldn't open the window curtain not even once, because the room in the other side was occupied. It felt like a room with no window. It would be a good place to stay as a base, to sleep in and start a day early. Read moreGenuine Expedia guest review
"very good buy"
This is a new hotel that reminded my husband and I of the simple hotels we stayed in in Europe. It is very no-frills, but totally clean, the staff was friendly, the room wasn't large but entirely adequate. They have a free laundry room and a free buffet style breakfast which was good also,The hotel is located one block from Wal Mart so its easy to shop. […] We stayed 2 nights; its a 10 minute walk to 5th ave, and to get to the beach or beach club area its 20-25 min. or one could take a cab. This is a great hotel for a short term stay. Read moreGenuine Hotels.com guest review
We got a very small room with a weird layout. Not very comfortable. Breakfast was good and only a few blocks away from the party district.Genuine Expedia guest review
Breakfast is great, convenient location, friendly people. Although the rooms are quite small.Genuine Hotels.com guest review
very clean, close to everything yet quiet and best of all cheap...Genuine Expedia guest review
"Great Place for a Great Price"
Stayed there for 2 weeks for vacation. It is much more of a business hotel than a resort, although they will help you set up tours if you want. No pool but you're about 4 blocks from the beach so not a problem. Staff is GREAT, always came back to a very clean room. The one thing that would have been a nice addition would be a mini fridge to keep waters/beers […] and left-overs cool. Read moreGenuine Expedia guest review
Awesome location!Genuine Hotels.com guest review
We enjoyed our stay at One. As others stated, the room lacks amenities, but it was clean and comfortable and the location is close to the main tourist streets. The price was reasonable and breakfast had a lot of choices.Genuine Hotels.com guest review
Very nice stay. We were only there for over night before heading south. Convenient for us. Loved the breakfast!Genuine Hotels.com guest review
"Clean affordable hotel."
Great hotel for the price. Perfect location for travelers. Directly accross frm the bus station. Only a few blocks to 5th Ave. Very clean. Free wifi and breakfast.Genuine Expedia guest review
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