This was my second stay. The bus station directly across the street is very convenient. But be careful if you come by bus because there are other stations here as well that are farther away.Genuine Hotels.com guest review
"Small rooms, but great place"
The rooms were large enough for 1 or 2 to comfortably sleep, but not a place you would hang out in all day. Other relatively minor things, it would had been nice if the shower was a little warmer and the AC a little cooler, but they worked well enough. Above all I had a great stay. The hot buffet style breakfast that the hotel puts out was consistently […] good, the staff was always friendly and the maids did a fantastic job making up the room everyday. Some other nice features were potable tap water in the bathroom sink, a complimentary laundry machine near the elevator and wifi that worked very well throughout the hotel. The hotel is about a 5-10 minute walk to the "5th ave" tourist street, but there are restaraunts and stores (and some large chains) immediately around the hotel as well. Read moreGenuine Hotels.com guest review
"Got everything you need for a short stay"
We stayed for three nights at ONE hotel and were generally pretty happy about it. My boyfriend needed to work on two of the days, and the business center is a good place for him to work undisturbedly. The wifi internet was excellent everywhere in the hotel. Bathroom and bedroom are all very clean. There is also a laundry room on first floor, which is […] a big plus for us for washing our dirty beach towels. Location is unbeatable - right next to the bus station and walking distance to the fun part of town. The only down side of the hotel is its AC.... it's just too cold for us and we cannot really adjust the power. It is either on (super cold) or off (hot) for us - the power button on the AC doesn't seem to work. Read moreGenuine Hotels.com guest review
okGenuine Hotels.com guest review
"very good buy"
This is a new hotel that reminded my husband and I of the simple hotels we stayed in in Europe. It is very no-frills, but totally clean, the staff was friendly, the room wasn't large but entirely adequate. They have a free laundry room and a free buffet style breakfast which was good also,The hotel is located one block from Wal Mart so its easy to shop. […] We stayed 2 nights; its a 10 minute walk to 5th ave, and to get to the beach or beach club area its 20-25 min. or one could take a cab. This is a great hotel for a short term stay. Read moreGenuine Hotels.com guest review
Breakfast is great, convenient location, friendly people. Although the rooms are quite small.Genuine Hotels.com guest review
very clean, close to everything yet quiet and best of all cheap...Genuine Expedia guest review
"Great Place for a Great Price"
Stayed there for 2 weeks for vacation. It is much more of a business hotel than a resort, although they will help you set up tours if you want. No pool but you're about 4 blocks from the beach so not a problem. Staff is GREAT, always came back to a very clean room. The one thing that would have been a nice addition would be a mini fridge to keep waters/beers […] and left-overs cool. Read moreGenuine Expedia guest review
Awesome location!Genuine Hotels.com guest review
We enjoyed our stay at One. As others stated, the room lacks amenities, but it was clean and comfortable and the location is close to the main tourist streets. The price was reasonable and breakfast had a lot of choices.Genuine Hotels.com guest review
Very nice stay. We were only there for over night before heading south. Convenient for us. Loved the breakfast!Genuine Hotels.com guest review
"Clean affordable hotel."
Great hotel for the price. Perfect location for travelers. Directly accross frm the bus station. Only a few blocks to 5th Ave. Very clean. Free wifi and breakfast.Genuine Expedia guest review
"Across the Street from ADO Bus Stop"
Clean, modern accommodations with nice shower, bathroom, and very comfortable bed. Very utilitarian aesthetics. Only downside was that you could hear everything from the room above (moving chairs, etc) as it seems that although the walls side to side are thick, the ceiling is not.Genuine Hotels.com guest review
"Awesome modern hotel"
This is one of the best hotels I've stayed in for the price. It is clean, modern, has all the amenties needed except for a pool and gym. However, with free breakfast, free underground parking, and a business center with WiFi throughout the hotel it isn't missed. The location is perfect for going to CocoBongo and the other shops and restaurants. Walmart […] and the bus station is literally across the street for taking trips and buying those things you forgot to pack. Could not find a nicer hotel in Mexico for the price. Read moreGenuine Hotels.com guest review
Hotel is located across the street from the 2nd bus terminal in Playa, not the first. Staying onboard for the 2nd stop will save roughly 10 blocks of walking (about 6 short blocks from the beach). Hotel was clean & modern although the room was somewhat stark. Bed was firm, but comfortable for us. Breakfast included a hot egg dish, beans, different breakfast […] meats, cereals, yogurt & fresh fruits. Overall, a real bargain if you don't mind being right on the beach. Read moreGenuine Hotels.com guest review
"Great hotel for anyone!"
For the price this place is a no brainer. Not far from the action and a safe walk to and from. The rooms are small but you probably won't spend much time in them and they were plenty quiet and dark. The rooms and hotel were very well maintained and clean as well. One of the front desk staff was a huge help getting my Mexican cell phone setup as I couldn't […] understand the operator. Breakfast was nothing special but definitely adds value. 100% recommend! Read moreGenuine Expedia guest review
Great little hotel for one person staying one or two nights.Genuine Hotels.com guest review
"Close to La Pesca restaurant and ADO bus station"
Not having arrived in Playa until late in the evening, I chose this hotel due to it being close to the ADO bus station. Not only that but every trip to Playa I have dinner at La Pesca, great place to eat but I think the prices are going up a little. Upon arriving at Hotel One I was given a "card" key to the room which also goes into a "slot" on the […] wall to turn the electricity on. The person at the reservation desk did not speak english. Not knowing about the "card" being inserted into the wall slot to turn on the electricity i called the front dest 3 times before I figured out, without his help, how things work. The breakfast was really good with lots of variety of fruit, juices and hot food as well.. I will stay there again, although I prefer the smaller hotels over the large ones like Hotel One. Read moreGenuine Hotels.com guest review
This place is very reasonable and serves a pretty good free breakfast. The rooms are comfortable and modern. OK, it is a few blocks from the beach, but I don't mind the walk at all. Hotel One is my Playa Place!Genuine Expedia guest review
Personnel is just wonderful!!! I satyed 3 weeks and the price I payed was worth it. Everything at a walking distance, banks, markets, pharmacys, transportation. Breakfast was OKGenuine Hotels.com guest review
Good for the money, breakfast not quite as good as two years agoGenuine Hotels.com guest review
"Close to the action but, still quite and relaxed"
My friends and I stayed here, last minute stay and we came to PLaya for a music Festival. Overall, the hotel was easy to find, staff was great, and the rooms although were small were clean and defiantly enjoyable. We didn't spend much time in the hotel but, I doubt you will either. Playa Del Carmen is beautiful and offers so much to do. I think all […] in all for the price, this is a great modern hotel. Everything it shows you and advertises is exactly how it is. Complimentary wifi, breakfast each morning, no pool or hot tub! As long as you pay attention to the details while booking your all good, and there won't be any hidden surprises! Great hotel! Thanks again, until next year! Read moreGenuine Expedia guest review
"Clean and simple, close enough to touristy stuff"
Nice room, decent breakfast included, very convenient as it's right next to the bus terminal that has buses to Cancun Airport. Helpful staff.Genuine Hotels.com guest review
"This is the ONE!"
This is not a luxury hotel, but for me it is perfect. Very clean, AC, nice bed, free wireless internet, free breakfast and reasonable! It's my Playa place!Genuine Expedia guest review
Very clean and modern. Very institutional. Breakfast was not very appealing.Genuine Hotels.com guest review
"Next to ADO station"
This hotel is right next to the ADO station and we were here for only one night in transition. Rooms are small but nice. Free breakfast in the morning and internet was great. Very nice service also.Genuine Hotels.com guest review
"Very Nice place to stay"
Hotel is very good, it has everything you need. It is 3 blocks to the busy part of Playa, which was not a problem, short 5 minute walk. Included breakfast is very good. the room is very comfortable, nice TV and good bathroom.Genuine Expedia guest review
"One In Playa Del Carmen"
Hotel is clean and friendly staff only issue is its not close to the beach. Overall good hotel will stay here again.Genuine Hotels.com guest review
"One Hotel Playa del Carmen"
Extremely clean - Staff very friendly. A few blocks from the beach and from busy Avenida 5, which guarantees a quiet night to sleep. The free breakfast is also good. Would definitely stay there again.Genuine Hotels.com guest review
"Hotel One - Playa"
A bit of a walk from the beach, but nice, close enough and away from the noise on beach and good value.Genuine Hotels.com guest review
"hotel one playa del carmen, mexico"
The a/c didn't work on the whole hotel for both nights. the first night the clerk pretended that we stayed with no open windows, no fan, in a 90ºF weahter. how's that for service?? only because I insisted that she should find us another hotel with a/c. For the second night I didn't even have to ask.Genuine Hotels.com guest review
"One Hotel Playa - clean/ new/ excellent yet small"
Very nice hotel. At this price point, we would DEFINITELY stay here again. Very convenient location behind the bus terminal that goes to Chetumal or Belize. Breakfast is nice and was filling. Rooms are small and compact, but then you are not in Playa to stay in a room. 2 choices of rooms only - rooms with one queen bed or rooms with 2 twin beds. It […] was not a fun night trying to share a twin bed with my baby so next time we stayed, we rented 2 rooms - it was worth it. Free Wi-Fi internet was also great - sometimes a problem with IExplorer but we downloaded Google Chrome and worked like a charm, plus they have 2 workstations in lobby for you to use. If you're coming from airport, just take the ADO bus right at Cancun airport terminal to Playa del Carmen for $10 USD for adults, children $5. No pool, but only a 7 block walk to beach (beach is on 1st Ave, each block increases by 5, so 1st Ave, then 5th Ave, 10th Ave et seq.). WalMart and Mega are each 1 block away. Overall, an A+ in our book. Hi to Javier. Enjoy! Read moreGenuine Hotels.com guest review
Stayed for 4 nights and had a wonderful experience. Friendly staff, fast free wifi, fabulous breakfast. They have a nice lobby/breakfast area that's great for working, and they have free coffee, tea, water, and ice all day! AC works well but is a little bit loud. Good location with Walmart next door. Only thing that would make this hotel better is a […] fridge in the room. Great value and I would definitely recommend. Read moreGenuine Hotels.com guest review
"Includes a full breakfast!"
We arrived by bus, ADO was beside the bus depot! Was within walking distance to all amenities. I would return just for the breakfast!Genuine Hotels.com guest review
"clean and quiet"
Modern chain hotel. Clean and quiet, if a little sparse. Internet and breakfast were good. About 5 blocks to the beach and 4 to all the action of 5th streetGenuine Hotels.com guest review
"everything is good"
Good location, at back of supermarket , next to ADO bus station( there is another ADO station thought near 5th Ave). 10 to 15 mins walk to the beach. Hotel is new, very clean. Breakfast is good too. Only thing is the room is quite small. We only stayed for one night, it was alright.Genuine Hotels.com guest review
The location was OK, breakfast was ampleGenuine Hotels.com guest review
The hotel was in really good conditions. The breakfast was ok and is already include it. The location really nice, was 3 blocks form fifth avenue,Genuine Hotels.com guest review
"Good hotel, impeccable room and very close to 5th"
Some things were great and some no so much. The room was impeccable-very happy with the linen, bathroom, etc. Location is very good. It is located in front of the bus terminal but you can't hear any noises coming from the buses. It's also 5 min walk to 5ta Avenida and 12th street, the heart of PLC night scene so really convenient (specially in New Year's […] Eve). On the not so bright side, rooms are small, tv is hung a weird spot and not that comfortable to watch, lack of rack to put your suitcase. We had a problem not having a safe despite calling to reserve one. The manager tried to help with this which we appreciated but an hotel such as this, should have safes in the room. Also, a big investment needs to be done for breakfast. Poor quality and taste. If the safe and the breakfast were fixed, it could be a great hotel. I guess it is great depending how much you pay for. If you get it on a low rate, is great. If not (like us), you feel you should be getting more for your money. Read moreGenuine Hotels.com guest review
We were kind of the nightmare guests, but the staff was awesome. first we booked the wrong night on accident and they let us switch it no problem. then my bank blocked my card and they were very patient with that. Carlo and Alonso were particularly great. thanks, guys!Genuine Hotels.com guest review
"Nice property, very well loc. catee"
First night was not pleasant since the AA did not worked properly, the da y after was fixed.Genuine Hotels.com guest review
"good place to stay"
New, north American style hotel rooms, small. Kind of far to walk to the beaches.Genuine Hotels.com guest review
could not ask for better place to stay . next door to bus terminal. I enjoyed my stay there.Genuine Expedia guest review
"7 outta 10"
Good, safe , okay location overall. Only two real problems : there are only 10 safe's located behind the front check-in counter , which is obviously not enough For a hotel this large ! Also the 15 or 17 inch tv's are too small screen size and low volume.Genuine Hotels.com guest review
Great hotel with excellent service , the rooms are smaller but very clean and comfortable, good value for the money. Located close to the beaches and some very good off the beaten path restaurants. grocery stores and bus depot very close free wifi and a light breakfast first time stay i was very satisfiedGenuine Expedia guest review
You get what you pay for. Clean, walking distance from 5th ave and beach. great Wifi connection. Breakfast is good, fruit, bread, chilaquiles, eggs, beans, cereal. There's complimentary coffee and tea all day long. The rooms are very small. but then again, we were not in the room that much,Genuine Hotels.com guest review
Perfect location to get to 5th ave, and also close to Mega, Wal-mart and great restaurants. Internet is great. Free laundry available. Staff is amazing and super friendly. Only thing that would make the room better is if a mini fridge was included to keep water cold when you are in the room. Will be staying there again without a doubt.Genuine Hotels.com guest review
"best deal in playa"
Friendly staff.great price. Modern rooms.clean. loved it!Genuine Hotels.com guest review
"Excellent location, parking, close to stores"
Everything was just ok for the price. Friendly staff, security boxes at reception ok. Close to grocery stores, good breakfast!.Genuine Hotels.com guest review
"Neat modern lodging at affordable rate."
Contained all of the basics, spotlessly clean, central air, LED cable tv, potable water on tap, good bed, great shower. And nice breakfast. I would stay here again as my connecting ADO early morning bus is just across the street from hotel. I didn't mind minimal service as it goes with the bargain room rate.Genuine Hotels.com guest review
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