"Next to ADO station"
This hotel is right next to the ADO station and we were here for only one night in transition. Rooms are small but nice. Free breakfast in the morning and internet was great. Very nice service also.Genuine Hotels.com guest review
"Very Nice place to stay"
Hotel is very good, it has everything you need. It is 3 blocks to the busy part of Playa, which was not a problem, short 5 minute walk. Included breakfast is very good. the room is very comfortable, nice TV and good bathroom.Genuine Expedia guest review
"One In Playa Del Carmen"
Hotel is clean and friendly staff only issue is its not close to the beach. Overall good hotel will stay here again.Genuine Hotels.com guest review
"One Hotel Playa del Carmen"
Extremely clean - Staff very friendly. A few blocks from the beach and from busy Avenida 5, which guarantees a quiet night to sleep. The free breakfast is also good. Would definitely stay there again.Genuine Hotels.com guest review
"Hotel One - Playa"
A bit of a walk from the beach, but nice, close enough and away from the noise on beach and good value.Genuine Hotels.com guest review
"Across from Ado bus"
Clean, quiet, comfortable. Close to 5th Ave. Excellent buffet breakfast. Service was great.Genuine Hotels.com guest review
It is a good hotel, but it is quite in the middle of nowhere, next to the highway, around 3km from the airport. The showerhead in my room was broken so the amount of water coming through was minimal, with several leaks. The breakfast is of good quality but with minimal variety.Genuine Hotels.com guest review
"Clean and simple"
Room was small but clean. Breakfast was acceptable. 10-15mins away from beach.Genuine Hotels.com guest review
"Away from the crowd and noise"
Awesome stay. Comfy room and receptionists spoke English.Genuine Hotels.com guest review
Very nice hotel. Very clean,friendly staff, centrally located.Genuine Hotels.com guest review
I had no hot water for my shower. It may be that I did not understand how to make it hot but your guests should be informed on how to make things work. The staff was friendly and helpful in helping me use the computer to email my husband on a Spanish keyboard,Genuine Hotels.com guest review
Great value for money and only 5 minutes walk from the beach.Genuine Hotels.com guest review
"Clean and Good for people on a Budget"
This hotel was perfect for me! I didn't have the beachfront and all the amenities, but it was perfect because I was barely in my hotel. The good thing about this hotel is that its really clean! Its good to go out every early morning have breakfast at the hotel and then explore so many things in the Riviera Maya! If you want a clean and cheap hotel and […] your always out and about go for this hotel! Read moreGenuine Expedia guest review
Stayed for 4 nights and had a wonderful experience. Friendly staff, fast free wifi, fabulous breakfast. They have a nice lobby/breakfast area that's great for working, and they have free coffee, tea, water, and ice all day! AC works well but is a little bit loud. Good location with Walmart next door. Only thing that would make this hotel better is a […] fridge in the room. Great value and I would definitely recommend. Read moreGenuine Hotels.com guest review
"Includes a full breakfast!"
We arrived by bus, ADO was beside the bus depot! Was within walking distance to all amenities. I would return just for the breakfast!Genuine Hotels.com guest review
"Fine hotel closed to ADO bus stop"
We enjoyed our stay at the ONE hotel. The hotel is plain looking and not what you call cozy, but it is very clean. The colors are mostly white and blue adding to a pristine atmosphere. The included breakfast is excellent with a good range of food - coffee, tea, juices, eggs, beans, and some other Mexican food, fruit, yogurt, granola, toast, jam, honey. […] The hotel attendants are friendly and helpful but speak limited English. The price is good, too! The walk to the beach is less than 10 minutes. Read moreGenuine Expedia guest review
"We love One"
Not a great area but the soft beds and hot delicious breakfast make up for it. Rooms are small, but who goes to playa to stay in their room?Genuine Expedia guest review
"clean and quiet"
Modern chain hotel. Clean and quiet, if a little sparse. Internet and breakfast were good. About 5 blocks to the beach and 4 to all the action of 5th streetGenuine Hotels.com guest review
"everything is good"
Good location, at back of supermarket , next to ADO bus station( there is another ADO station thought near 5th Ave). 10 to 15 mins walk to the beach. Hotel is new, very clean. Breakfast is good too. Only thing is the room is quite small. We only stayed for one night, it was alright.Genuine Hotels.com guest review
The location was OK, breakfast was ampleGenuine Hotels.com guest review
The hotel was in really good conditions. The breakfast was ok and is already include it. The location really nice, was 3 blocks form fifth avenue,Genuine Hotels.com guest review
"Good hotel, impeccable room and very close to 5th"
Some things were great and some no so much. The room was impeccable-very happy with the linen, bathroom, etc. Location is very good. It is located in front of the bus terminal but you can't hear any noises coming from the buses. It's also 5 min walk to 5ta Avenida and 12th street, the heart of PLC night scene so really convenient (specially in New Year's […] Eve). On the not so bright side, rooms are small, tv is hung a weird spot and not that comfortable to watch, lack of rack to put your suitcase. We had a problem not having a safe despite calling to reserve one. The manager tried to help with this which we appreciated but an hotel such as this, should have safes in the room. Also, a big investment needs to be done for breakfast. Poor quality and taste. If the safe and the breakfast were fixed, it could be a great hotel. I guess it is great depending how much you pay for. If you get it on a low rate, is great. If not (like us), you feel you should be getting more for your money. Read moreGenuine Hotels.com guest review
We were kind of the nightmare guests, but the staff was awesome. first we booked the wrong night on accident and they let us switch it no problem. then my bank blocked my card and they were very patient with that. Carlo and Alonso were particularly great. thanks, guys!Genuine Hotels.com guest review
"Nice property, very well loc. catee"
First night was not pleasant since the AA did not worked properly, the da y after was fixed.Genuine Hotels.com guest review
"good place to stay"
New, north American style hotel rooms, small. Kind of far to walk to the beaches.Genuine Hotels.com guest review
could not ask for better place to stay . next door to bus terminal. I enjoyed my stay there.Genuine Expedia guest review
"7 outta 10"
Good, safe , okay location overall. Only two real problems : there are only 10 safe's located behind the front check-in counter , which is obviously not enough For a hotel this large ! Also the 15 or 17 inch tv's are too small screen size and low volume.Genuine Hotels.com guest review
Great hotel with excellent service , the rooms are smaller but very clean and comfortable, good value for the money. Located close to the beaches and some very good off the beaten path restaurants. grocery stores and bus depot very close free wifi and a light breakfast first time stay i was very satisfiedGenuine Expedia guest review
You get what you pay for. Clean, walking distance from 5th ave and beach. great Wifi connection. Breakfast is good, fruit, bread, chilaquiles, eggs, beans, cereal. There's complimentary coffee and tea all day long. The rooms are very small. but then again, we were not in the room that much,Genuine Hotels.com guest review
Perfect location to get to 5th ave, and also close to Mega, Wal-mart and great restaurants. Internet is great. Free laundry available. Staff is amazing and super friendly. Only thing that would make the room better is if a mini fridge was included to keep water cold when you are in the room. Will be staying there again without a doubt.Genuine Hotels.com guest review
"best deal in playa"
Friendly staff.great price. Modern rooms.clean. loved it!Genuine Hotels.com guest review
"Excellent location, parking, close to stores"
Everything was just ok for the price. Friendly staff, security boxes at reception ok. Close to grocery stores, good breakfast!.Genuine Hotels.com guest review
"Neat modern lodging at affordable rate."
Contained all of the basics, spotlessly clean, central air, LED cable tv, potable water on tap, good bed, great shower. And nice breakfast. I would stay here again as my connecting ADO early morning bus is just across the street from hotel. I didn't mind minimal service as it goes with the bargain room rate.Genuine Hotels.com guest review
One night here Jan. 31st. Very comfortable single beds. Brand new, lovely young woman on the front desk. Did not partake in breakfast as we had plans. Very clean. Best value for the money on my opinion.Genuine Hotels.com guest review
"Great for the price!"
Modern, clean and safe. Free Internet and breakfast. Friendly staff. Would definitely stay again.Genuine Expedia guest review
"Perfect for the price."
If this is your price range, you probably won't find a better place. The hotel is modern, clean, and safe, and the staff was very friendly. Free breakfasts and Internet access. I stayed there for a week and would do so again.Genuine Hotels.com guest review
Great find in Playa. Short walk to 5th.Genuine Hotels.com guest review
"Great place close to everything"
Cool little hotel, clean and affordable. Very short walk to beach and to 4th Avenue. Would definately stay again.Genuine Hotels.com guest review
"Great value, amazing for BPM"
I Stayed at One Hotels in Playa Del Carmen for almost 2 weeks and I am extremely greatful that I chose this hotel. From the clean, modern, brand new feeling you get to the smiling staff always there to greet you. The breakfast was good and had a average variety. When I was in the room and the staff could not refresh the room the alway called to see […] if they could bring anything. This hotel does their best to speak english and i appreciate that. Thank you One hotels, til next year Read moreGenuine Expedia guest review
Very clean, modern and comfortable hotel. Only 10 minutes walk from the beach. I am sure it is the best value for money in Playa. Fully recommended.Genuine Expedia guest review
Excellent hotel, really friendly staff, great breakfast, superb location right near 5th avenue.Genuine Expedia guest review
"One Hotel Playa del Carmen"
We used the hotel on transit by bus from Cancun to Chetumal and it suited what we wanted perfectly. The facilities are adequate, standard Holiday Express style but without coffee in the room. The location is directly opposite the new bus station so no taxi is required. Breakfast was plentiful with good plain fare.Genuine Hotels.com guest review
"superb for short staying"
Hotel is located close to the 5th avenue (main tourist walkway). It is next to bus station. Very clean hotel. Staff is very friendly and helpful. Breakfast is very good and plentiful. Even HBO in room TV. for the first week we had different hotel, wish we had this one for all 2 weeks.Genuine Hotels.com guest review
I stayed in the hotel more than two weeks, and the reason for this, i didn't find a better option for the price and quality. Great location, close to the center, yet very quiet. Good service and complimentary breakfast. New, clean, modern desigh.. i had everthing that i need there.. fast net, laundry. definitely recommend the hotel! p.s the girl in […] the reception is very cute! :) Read moreGenuine Hotels.com guest review
"Recomendado con Buen Precio y excelente servicio"
Recomendado cerca a todo con un servicio especial, el desayuno es muy buenoGenuine Hotels.com guest review
"Mis vacaciones perfectas."
fui de vacaciones con una sobrinita , estuvimos felices con el hotel, la ubicaci'on de 10, buen desayuno bufet, habitaciones limpias, el personal muy amable, en el hotel compr'e todos los paquetes a los paseos, pasaban por nosotros y nos regresaban al hotel, lo recomiendo , ir'e en marzo con toda mi familia y ahora se a que hotel llegar.Genuine Hotels.com guest review
"Excelente ubicación y servicio"
Excelente ubicación, servicio y precio! La habitación es sencilla pero cómoda, funcional y limpia. Todo moderno y en buen estado. Además el shuttle de Cancun te deja en la puerta del hotel!Genuine Hotels.com guest review
"buena ubicación por un muy buen precio"
excelente ubicacion, cerca de la quinta avenida y la playa. desayuno variado y excelente servicio.Genuine Hotels.com guest review
"Fräscha rum, nära allt å bra frukost."
Schyssta rum 5 min ifrån strand och huvudgata. Mycket bra frukost ägg röra, 3 olika yoghurtar, flingor, kaffe, te, juice å färsk frukt. Riktigt prisvärt hotell, skulle bo här igen. Riktigt bra wifi på rummet, bodde på 2 våningen. Åkte till chichen itza och dök med "dive mike" (bra dykfirma) i cenote och på cozumel.Genuine Hotels.com guest review
"Bien, solo para dormir"
Lo único malo del hotel es que las ventanas están selladas y no hay ventilaciónGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )