All hotels in Lisbon, Portugal
1 room, 2 adults
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Rua das Portas de Santo Antão, 149-157, Lisbon, 1150-267, Portugal, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 264 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    3.7
  • Condition
    3.8
  • Neighborhood
    4.5
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4.0 / 5Excellent
"Great choice for budget travelers."
Great location. Excellent staff spoke English fluently. Breakfast was not very good but there are plenty of cafes down the street as alternatives. Great choice for people on a budget.
Genuine Hotels.com guest review
1 night family trip Oct 8, 2014
Raymond
US
4.0 / 5Excellent
"In the center"
Clean, simple and central. Recommended for a week end for visiting Lisbon
Genuine Expedia guest review
Other trip Aug 19, 2014
dario
US
5.0 / 5Outstanding
"Exactly what I hoped for."
This is a basic hotel--no frills, but a lot of value for the price. It is the best budget lodging in Lisbon. It is safe, clean, tidy, professionally and efficiently run, and family owned and operated. Internet access is available only on the ground floor (small lobby and dining room), but that allows for a little interaction among fellow travelers. The two brothers who take turns attending the front desk speak excellent English and are very helpful if asked for advice on what to do and see. The breakfast is continental. I am not a breakfast eater, so it mattered not to me. There is a very small tv in each room, but if you are in Lisbon to watch t.v. you might want to rethink you priorities. The place is exactly as described on the various travel sites, so I knew exactly what I was getting and it met my expectations and needs completely. As a woman traveling alone, security was important and I felt very comfortable knowing that the desk manager was only allowing in those who had booked rooms there. It is on a fairly quiet stretch of street very close to the downtown tourist action. I would definitely stay here again.
Genuine Expedia guest review
Other trip Aug 15, 2014
Lisa
US
5.0 / 5Outstanding
This was my third time at Pensao Residencial Portuense and I hope the row of stayings is to be continued. If I go to Lisbon, this lovely an fascinating city again, I cannot think of staying another place than this. The hotel is prober, unaffected, centrally located, affordable and the staff – great! My warmest recommendations (and congratulations with a good choice).
Genuine Venere guest review
Other trip Jul 30, 2014
A Traveler
US
4.0 / 5Excellent
Excellent place for a visit in Lisboa even you hear loud neighbours very clearly and the breakfast is simple. But the staff is very helpful and you are in the heart of the city.
Genuine Venere guest review
Other trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
This hotel is located in a great area of Lisbon, walking distance to many, many things. It is located on a street that has many restaurants as well as this entire Baixa area. I walked all over Lisbon and it would be difficult to get lost in this area. The owner family was kind, polite, helpful, and the sons speak fluent English which was a godsend for me. When I needed a taxi, they called & the taxi arrived within 5 minutes. When I needed to join a walking tour, they called & took care of details. The best thing about this hotel is the family that owns it, but the hotel is excellent also. I highly recommend it especially to solo travelers who may need extra help. I will most likely stay at this hotel again if and when I re-visit Lisbon.
Genuine Venere guest review
Other trip Jun 8, 2014
A Traveler
US
3.0 / 5Good
"OK place"
It is OK for 2** hotel; old- nothing fancy, needs upgrade, but clean; very convenient location to go around the old-town.
Genuine Hotels.com guest review
4 night trip May 24, 2014
A Traveler
US
3.0 / 5Good
"Awesome location; clean, basic room"
The location of this hotel is amazing. We walked to most of the sights around the old town. It's close to restaurants, shops and the metro/train station which was really convenient. The staff was very nice, especially the young guy at the reception (I don't know his name). Otherwise, the rooms were basic. The bed was very hard, but I still slept okay. It was clean. The room is on the small side with an old TV, but we weren't in Lisbon to stay in the room, so that was okay. I didn't even have time to turn on the TV anyway. Breakfast was really basic - just bread and some spreads. Coffee was tasty. Wi-fi was free but only available in the lobby which was okay, but not really convenient. Overall, I would recommend this hotel for budget travelers that are in Lisbon to see the city and not stay in the hotel all day. I was happy with our choice.
Genuine Expedia guest review
Other trip May 5, 2014
A Traveler
US
5.0 / 5Outstanding
this was our second visit and would highly recommend a stay here for all the reasons above it will always be our first choice when visiting lisbon
Genuine Venere guest review
Other trip Sep 9, 2013
A Traveler
US
4.0 / 5Excellent
Basic, but all you need, excellent location.
Genuine Venere guest review
Other trip Aug 25, 2013
A Traveler
US
5.0 / 5Outstanding
As my impression was the first time I stayed at Pensao Residencial Portuense(in February), my impression is the same after my second stay now (in July). Pensao Residencial Portuense is a charming and competent run accommodation, reasonable prized, with a warm welcoming, serviceminded, sympathetic (and humorous) staff, sober and clean rooms and public areas, simple, but nice breakfast and an excellent location. In other words you get "all inclusive". My warmest recommendation!
Genuine Venere guest review
Other trip Aug 6, 2013
A Traveler
US
5.0 / 5Outstanding
Really good value for money, conpetent, friendly and very helpful staff, well situated in the center of Lisbon. Small but clean rooms. Excellent for family vacation stays.
Genuine Venere guest review
Other trip Jul 22, 2013
A Traveler
US
2.0 / 5Fair
"Great location"
Great location/price. The hotel staff was excellent. The big problem was the beds were very uncomfortable, hard and lumpy. I was unable to sleep on them. The continental breakfast was bread, coffee, juice and that was it.i went for price and location and that was just what I got.
Genuine Hotels.com guest review
1 night trip May 25, 2013
Diane
US
4.0 / 5Excellent
We like the hotel, and would stay here again. Portuguese, in general, are friendly and helpful. Police on the street and employees in the metro speak English very well. Just be careful when you use public transportation like tram.
Genuine Venere guest review
Other trip May 22, 2013
A Traveler
US
4.0 / 5Excellent
Great budget hotel in the heart of Lisbon, one block back from the square and main avenue, great location, can walk everywhere. Front desk staff were very friendly. Only suggestion would be to skip the free breakfast which is only coffee and buns, go to a local cafe and get a great cheap breakfast.
Genuine Venere guest review
Other trip May 20, 2013
A Traveler
US
5.0 / 5Outstanding
Position of the hotel is super, breakfast is pour but for this price it's ok,wifi is only in the hall,the staff is very competent and very polite, I would advise this hotel to my friends
Genuine Venere guest review
Other trip May 15, 2013
A Traveler
US
5.0 / 5Outstanding
Wonderfully located within easy walking distance of old city sights and commercial centre. Is located just beyond the pedestrian and restaurant area on cobbled streets.  Very easy to find from metro.  Very friendly, efficient and helpful staff.  Pleasant lobby - is the only place from which you can access internet which was only irregularly working.  Room was very clean, fairly basic furnishings, reasonably  large with view over neighbouring roofs and street.   Fairly quiet at night due to double glazing.   However some internal noise due to echo of wood floors and neighbouring door fittings. Basic continental breakfast was fresh.  Very good value.
Genuine Venere guest review
Other trip May 2, 2013
A Traveler
US
4.0 / 5Excellent
"Highly recommended"
Room was nice albeit on the small side. The only downside I can think if is that the rom had one outlet only, and found in the bathroom to boot. Bed was firm but would appreciate more pillows. The bathroom however was one of the most spacious we've had this entire trip. Both has a balcony which I find quite nice although the view is nothing great. Note though that not all rooms have as big a bathroom. Our companions' had regular size bath without a balcony. Breakfast, served buffet style, had very little choices. Three kinds of bread, butter, jam and a cheese spread. They had coffee, tea and orange juice. The best thing about the hostel us the owners and staff. Hossein and his brother were so very helpful in pointing us to great eats. All their recommendation were excellent, 2 were great finds local frequent.
Genuine Expedia guest review
Other trip Apr 14, 2013
Jennusy
US
5.0 / 5Outstanding
Friendly and accommodating staff, clean room, tremendous location; all to the total amount of 136€ for four nights (low season)-what more can you ask for! On the negative side, as one reviewer just has commented, it was a bit embarrassing having to ask for toilet paper at the reception twice. But it's only a trifle; over all it was an excellent stay, I wish I could go back to Lisbon and Pensao Residencial Portuense already tomorrow.
Genuine Venere guest review
Other trip Feb 23, 2013
A Traveler
US
5.0 / 5Outstanding
Overall an excellent choice. Very close to the main attractions in Lisbon, awesome tradeoff between price and quality. On the negative side I could mention that it was a bit embarrassing having to ask for toilet paper one day at the reception (I think the cleaning staff forgot to replace it) and the small size of the public area. Nevertheless, I would definitely stay there again.
Genuine Venere guest review
Other trip Dec 21, 2012
A Traveler
US
4.0 / 5Excellent
Excellent location, right in the city centre. Staff friendly and helpful. Breakfast a little bit lacking in choice. Overall: 8
Genuine Venere guest review
Other trip Nov 1, 2012
A Traveler
US
4.0 / 5Excellent
Stayed in 2 singlerooms in October 2012. Perfect location; clean rooms; nice and helpfull staff; breakfast as expected considering the price; excellent value for money
Genuine Venere guest review
Other trip Oct 25, 2012
A Traveler
US
4.0 / 5Excellent
"Good Value"
Great location; near public transportation and all the major districts in lisboa. Friendly family owned business.
Genuine Expedia guest review
Other trip Sep 30, 2012
A Traveler
US
5.0 / 5Outstanding
'Don't judge a book by it's cover' from the outside this place looks very down-market, but inside it's clean, comfortable and ideal for a city break... The staff were really friendly and very helpful. The continental breakfast was simple but very nice and the coffee was excellent! The was also a well stocked vending machine for cold drinks and nibbles Really good value, won't hesitate to recommend to friends and family
Genuine Venere guest review
Other trip Sep 24, 2012
A Traveler
US
3.0 / 5Good
"Sparse and small"
Not the greatest of conditions - small and sparse room and wifi only on the first floor. Staff at first was terse but ultimately ended up being very helpful. Good location but you sacrifice the comforts of real hotel lodging.
Genuine Expedia guest review
Other trip Sep 6, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Basic but superb location!"
I and my wife stayed in Residencial Portuese for 4 nights during a city break in Lisbon. The location is brilliant in terms of sightseeing/access to transportation/restaurants etc and the staff were really friendly and helpful. While the accommodation itself is basic, our room was clean and functional and breakfast was satisfactory. The real advantage of this small hotel is without doubt it's superb location just behind Avenida De Liberdade in the hear of Lisbon. Worth a visit on a short city break!
Genuine Hotels.com guest review
4 night romance trip Jul 13, 2015
Barry
IE
4.0 / 5Excellent
"Very friendly."
Very helpful, friendly people. Room 211 is right above the breakfast room so noisy in the morning. Breakfasts are unimaginative.
Genuine Hotels.com guest review
1 night romance trip Jul 14, 2015
Andre
IE
4.0 / 5Excellent
"Tourism"
Hotel location
Genuine Hotels.com guest review
5 night romance trip Jun 21, 2015
Maksim
IE
4.0 / 5Excellent
"Lisbon tour"
The room was clean, the bed was very comfortable although the room was a little spartan. The staff were helpful and attentive
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
David
GB
3.0 / 5Good
"Great location and value for money"
Overall the hotel was great vaue for the £25 a night I paid, but if you wanted a little comfort, pay more and stay somewhere else. Great central location and close to a metro station, plus reception is open 24 hrs. Expedia mentioned the hotel was undergoing refurbishments but only when I got there I found out that meant no heating. Thankfully lisbon in February is not too cold. The room was very clean, bathroom was cramped into a small space but bearable as everything worked. The wooden floors through the hotel mean you get woken up all night as other guests come back so take earplugs unless you want no sleep. Website also mentioned there were toiletries which was not the case and breakfast was some slices of bread with jam and croissants, and not even 'continental'. All in all, good value if you want a cheap stay but don't expect too much more than a clean bed in a central location.
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
GB
4.0 / 5Excellent
"Centre of downtown Lisboa"
Room was everything you need including a desk which with a bad back I consider a luxury I particularly enjoy. No problems with internet. Large bathroom. Large wardrobe and other storage so I could unpack properly and settle in for the four nights I stayed. Staff helpful and friendly with good English. Location is superb. Long line of restraunts starting almost at your doorway all the way down to the port, which is only a slow 10 mins walk. Another short walk and you are into Barrio Alto or the otherside and up to the castle. Dated decor but price was good and well maintained. Unless you are looking for a lot from your accomodation then this place is excellent. Not just for dump gear and get out. You can relax in it after exhausting yourself wandering and enjoying Lisboa.
Genuine Expedia guest review
Other trip Dec 9, 2014
Mick
AU
4.0 / 5Excellent
"Price and Location make this worth it"
The location was easy to find. The staff at the desk was very helpful. The hotel is clean and well run. The twin beds were really a pair of very small singles,understandable to fit in the the very small room but when you are sitting at the top of the tourist strip with great restaurants and shopping a step away the Portuense gives great value for the price.if you are planning on languishing is a palatial hotel and never go outside this is not the hotel for you. If you planning on taking in the sites then it is a great jump off point.
Genuine Hotels.com guest review
1 night trip Jul 14, 2014
Pat
CA
2.0 / 5Fair
Location was OK and the reception staff were alright, however the room I stayed needs a serious overhaul with old beds,creaky floorboards and there should be more focus on the cleanliness of the bathroom area.Actually it looked better on the photos than it is in reality. Breakfast was a disappointment as well.
Genuine Hotels.com guest review
2 night trip Jun 19, 2014
A Traveler
GB
5.0 / 5Outstanding
Excelent location though area a bit rundown. Room sparten but spotless. Breakfast simple but all that is required. Very suitable for short stays so long as you don't require anything but a safe and comfortable room for the night.
Genuine Hotels.com guest review
1 night trip Jun 5, 2014
A Traveler
IE
4.0 / 5Excellent
"Lovely family run hotel in an excellent location"
Fantastic service, very clean rooms in a fantastic location, very nice breakfast Staff were very helpful. Close to many restaurants and ideal for travelling around Lisbon.
Genuine Hotels.com guest review
3 night trip with friends May 8, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely family run hotel in an excellent location."
Great hotel in an excellent location.
Genuine Hotels.com guest review
3 night family trip Apr 10, 2014
James
GB
4.0 / 5Excellent
"Great hotel for getaway ideally located"
Fantastic service, very clean rooms in a fantastic location, basic breakfast however staff were very helpful. Door locks a little tricky but all in a fantastic stay, close to many restaurants and ideal for traveling around Lisbon. Thank you.
Genuine Hotels.com guest review
2 night trip with friends Mar 29, 2014
begbie
GB
4.0 / 5Excellent
"Great location to walk about Centre of Lisbon"
Staff very helpful for information. Able to guide us to great restaurants. Basic rooms location and very helpful staff makes stay added bonus.
Genuine Hotels.com guest review
3 night trip Sep 20, 2013
Frank
CA
5.0 / 5Outstanding
Clean and comfortable; friendly and helpful staff; very convenient for small-group tours leaving from Restoradores; good restaurants nearby
Genuine Hotels.com guest review
7 night trip Sep 12, 2013
Pauline
AU
4.0 / 5Excellent
"Central Lisbon Hotel"
Nice little budget hotel superbly situated. Small rooms but very neat and tidy and lots of help from the reception, if needed. A little bit noisy, at times, but we would stay again. Beware of some of the restaurants nearby, they overcharge for everything but we found a lovely Portuguese restaurant, on Google, a couple of streets away.
Genuine Hotels.com guest review
2 night trip Sep 15, 2013
A. J.
AU
5.0 / 5Outstanding
"Great location at a brilliant price"
Accommodation is basic, but spotlessly clean. The hotel is inexpensive, and the service was excellent. Reception staff could not have been better. They were friendly, informative and helpful. It wasn't the quietest hotel I have ever stayed in, but I would definitely stay there again.
Genuine Hotels.com guest review
3 night trip Jun 12, 2013
A Traveler
GB
4.0 / 5Excellent
"great hosts and location"
situated in the old town near restaurants and entertainment. rooms comfortable and clean. our hosts were very helpful and charming.
Genuine Hotels.com guest review
3 night trip Jun 12, 2013
vivarlene
GB
4.0 / 5Excellent
"Central and good quality"
Good quality budget hotel in superb central location. If you require luxury then probably spend more and go somewhere else, but excellent for those seeking basic/functional and central accommodation.
Genuine Expedia guest review
Other trip May 29, 2013
A Traveler
GB
4.0 / 5Excellent
"No frills yet pleasant"
I was happy with my two nights stay in this hotel. It is centrally located, close to metro. The staff was very friendly and helpful. And they speak good English! Having said that, there would be more convenient if there is WIFI in the room instead of only in the reception area and breakfast room.Of course, you don't expect a good size room as in North America. And you'd better to bring all your own toiletry,pretty much.
Genuine Hotels.com guest review
2 night trip May 2, 2013
HM
IE
4.0 / 5Excellent
"Very Good Hotel"
A very decent hotel, very close to Rossio Square. Will again revisit this hotel. Manager very helpful.
Genuine Expedia guest review
Other trip May 4, 2013
DO
IN
4.0 / 5Excellent
"Close to center, good value."
Nice hotel personnal. Breakfast is minimal. Rooms are ok but could be better. Very well situated hotel. Good value for where you geographic situation.
Genuine Hotels.com guest review
3 night romance trip Apr 18, 2013
Etienne
CA
5.0 / 5Outstanding
It was excellent.
Genuine Hotels.com guest review
2 night trip Dec 1, 2012
Cherbuliez
IE
5.0 / 5Outstanding
"my stay in lisbon"
i would recommend this hotel to everyone the young man on reception was very personable with excellent manners and his english was better than mine he was very knowledgable and recommended good resteraunts and places of interest just the kind of person you need fronting reception the room was spotless and very comfortable and was centrally located the breakfast was very good i would definitley stay here again hopefully for a longer stay well done
Genuine Expedia guest review
Other trip Sep 16, 2012
sylvia
CA

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Passable"
Le moins chaleureux de toute mes vacances Le personnel a l'accueil est sympa mais le reste est juste correct Le petit déjeuner est très moyen...
Genuine Hotels.com guest review
3 night romance trip Aug 13, 2015
PATRICK
FR
5.0 / 5Outstanding
"Tres bon service"
Le personnel tres a l ecoute service de qualité superieur je songe a y retourner l an prochain
Genuine Hotels.com guest review
2 night trip Aug 17, 2015
france
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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