Citrus Hikkaduwa - Hikkaduwa

It was a wonderful place to stay, with just the right blend of nature all around. A must stay in Hikkaduwa

Genuine Hotels.com guest review

The hotel was amazing but the staff members were racist towards me as I was of British indian origin... The staff would not serve me as well as the rest of the guests during breakfast I had to ask three different staff members to get tea whereas the other guests were served efficiently and were seated appropriately. Additionally at the poolside I was […] not offered towel for the sunbeds and was treated in a different manner to the rest of the guests which was rather frustrating! But the hotel is the best on the beach. Just diasapointed with their prejudgment Read more

Genuine Hotels.com guest review

A quaint lil place that opens out to the beach, Citrus Hikkaduwa is a lovely hotel with great service. With simple, clean rooms this place offers a relaxed atmosphere to holidayers. The buffet breakfast and service staff are both good. Couple of points for improvement would be to offer outgoing call facility from the rooms (right now you will have to […] go to the busy reception to make a call). Introduction of room service would also add a nice touch. Overall, this a great getaway hotel which has a spa, swimming pool and al fresco restaurants that open to the beach. Read more

Genuine Expedia guest review

We stayed at Citrus for 3 nights over NYE. The first room we were given was disgusting.. No other words for it. The smell of cigarettes was overpowering, the room was tiny, everything old and well past prime, the window opened directly onto the main restaurant (literally 2 meters between the balcony and the buffet with people sitting down to eat). All […] of this we waited in the lobby for "10 minutes".. 2 hours later with no communication from staff out ro was ready. We later found out that this room was only normally used for staff quarters, which we discovered at 1 am when a chef banged on our door looking for his staff. We asked to be moved immediately but they told us they were fully booked that night. We would have gone elsewhere and given up the money but everything in Hilkaduwa was booked out. They did move us grudgingly the next day, the first receptionist told us we had to wait and then another magically found a prepared room immediately.. Very poorly managed from the get go. The second room was fine but nothing special. Needs an update and a lot of training of front desk staff. The housekeeper was very nice and waiters ok. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

ホテル全体の雰囲気はとても良く、スタッフ一人ひとりもみな親切でフレンドリー。 快適なホテルライフでした。海に面したレストランでの朝食もとてもおいしく、満足でした。 ホテルにはセキュリティースタッフも常駐していて、安心です。 この辺りの地区ではかなりの高級ホテルにあたり、クリスマスシーズンに宿泊しましたが、イルミネーションも素敵で曜日によって、催しがあったりと楽しかったです。 ただ、最後に何の手違いか、飲んでもいないミニバー（冷蔵庫）の料金を請求され、どんなに言っても引かない・・・。（日本のホテルならあまりないと思うのですが） 観光の為、早朝のチェックアウトだったので時間もなく結局払う羽目になった。。本当に快適に1週間をこのホテルで過ごしたこともあり、最後の最後に残念です・・・。 （前日の夜 […] 、最終日は早朝出発だからと全ての支払いを済ませていたにもかかわらず。） Read more

Genuine Expedia guest review