A beautiful hotel with a view of the Jade Dragon Mountain which you can admire at during breakfast, or if you're lucky enough to get a room with a balcony. Bicycles can be rented for free for a leisurely cycle around the resort. Location is only a 5min ride to Shu He town, away from the noisy hustle and bustle of the Old Town area.Genuine Hotels.com guest review
great view.Genuine Hotels.com guest review
"Great room, a but far form town center"
The room is good, and the shower is great, but the choice of food in restaurant is a bit less. Also , the location is a bit far from center, but take taxi is only cost around 30RMBGenuine Hotels.com guest review
"Can be better"
Spend 6 days in the hotel, the staff was very kind and the location was good with free horse driving to the closer hold town. The bad point was the restaurant in the hotel, we went there to have a dinner but the food was so bad I order the meat from Australia but it was like plastic I called the waiter and they was sorry offer a free drink and ask if […] I want to change to another course. I finally get the Pullman burger but the meat was not that good also just force myself to eat and went back to the room. They should train better the staff before let them deal with customers. Read moreGenuine Hotels.com guest review
空间舒适，地暖质量好，浴缸出水量及排水量很好，床品良好布局良好，客厅与空间良好唯一缺点座位太窄深度不足。电视接线有点不良。茶水区有点不理想，大致上良好，隔壁新酒店建造高度对贵酒店部分房间的私密性有较大的缺陷，应有其对应的方法才能一如既往的好。Genuine Hotels.com guest review
尚可Genuine Hotels.com guest review
"One of the Best Hotel we have stayed"
01/18/15 Heinz S Shanghai, China
We have stayed for 3 Nights very nice and friendly welcome at the Frontdesk. Overall very nice and friendly employees. When we booked a Tour, very helpful and very good explaine about the area. Houskeeping very good the room was done very nice and always clean. We have had always a very good international breakfast,a great varity on the Breakfastbuffet and also in the Restaurant very nice and friendly employee. Because everything was so nice and all the employee took such good care of us therefor we will com back in April
"Excellent stay with one major drawback"
01/13/15 arneeriko Oslo, Norway
Everything was excellent: location, facilities, food and room, however, with one major drawback:All rooms were supplied with central heating, and no possibilities for individual regulation, and also the rooms at the 1st floor had no windows to open. After one night in a hot room, with poor sleeping quality, we got a room at the 2nd floor with a door we could open to the balcony.
"Wonderful stay with most breathtaking view"
01/08/15 Si Hong L Shanghai, China
This was my first visit to Lijiang and Yunnan Provence, the first time at this hotel and it was for me a absolutely unforgettable holiday and nicest stay I ever had, at the Pullam Lijiang Resort & Spa. Not only that thes villas are just gorgeous and so comfortable, all the resort associates have been extremely nice, attentive and helpful, I really felt like being looked after all the time and during my whole stay. This resort has really deserved the highest marks and 7 stars in any repsect and anticipation. Although I didn`t really want to leave my villa because it was so comfortable, the front office staff and concierge helped me in any request to see more of the old town, Shuhe, Lashi Lake or any other of the sightseeing spots. Just unbelievable and outstanding service and attention. The set up of the entire resort is absolutely nice and peaceful, you have a breathtaking view of the Snow Mountain even from your bedroom already when you wake up in the morning, the Lake with the ducks and fish - so realaxing and beautiful! You want to go to the old town Shuhe which is near by - no problem, the hotel even offers a horse carriage if you are too lazy to walk. The hotel really has thought about all your needs and expectations in every single detail. Breakfast buffet every day till 11 am, so no need to get up early and again absolutely gorgeous what the offer. Chinese or Western, whatever you desire! And the Chinese Restaurant Zun for a excellent Naxi Food Dinner - you got it. Overall a most enjoyable experience and holiday and far better as previously at other so called five star hotels in Lijiang! Thank you very much to the management and all associates at Pullman Lijiang Resort & Spa - you can be sure I will be back soon!!! It`s a pity that TA only has Excellent as a top score - this hotel deserves more! My opinon!
"heaven on earth!"
01/06/15 LL Z Kunming, China
We stayed in on of the gorgeous one bed room villas with our own courtyard, including hot bath! The privacy was incredibale and all the other facilities of our villa just outstanding! The location of the hotel is just perfect, very quiet and still near to the old town Shuhe. And just unique, the horse carriage of the hotel taking us to Shuhe whenever we felt like it. And the Chinese Food in Zun, unbeatable delicious and extremely good. We enjoyed the buffet breakfast with lots of varities and the hotel offers this every day till 11 am. No need to get up early like in many hotels, just relaxed and easy going. The theme of the hotel is: check in - chill out and I can only confirm this in every way and area! This is the place to wind down and re-charge the batteries! Thank you very much Pullman Lijiang Resort & Spa - we will be back soon!
"A good place to relax a bit"
It's a good thing that this hotel is not next to Old town! Stay here for three nights in one bed room villa, which means private garden for personal suntan area. The third time that we came to Lijiang, so not interested in old town or other scenic spot. We spend most of our time in villa enjoying room service and doing nothing but reading, sunbathing and chatting. Service is acceptable, as usual, room service is ok, but breakfast is not really what I had last time. No staff checked the buffet so those dishes looked like left-over....
"magnificient prelonged stay"
12/23/14 mgee47 Vancouver, Canada
Thank you so much for the great time we could spend in this resort! We planned to stay for only two days, but the service, the quality of the food, the rooms, the area, simply the whole resort was so fantastic that we decided to stay a few days longer... And is was definitely worth it!!!! Lijiang and the Pullman Lijiang Resort & Spa is a place where you have to be at least once in your life!
"remarkably enjoyable stay"
12/20/14 anjaSgermany Offenburg, Germany
The hotel is located near the beautiful old town of Shuhe, not far away from the center of Lijiang. It has a modern and exclusive look. The area is quite large, there are dozens of different sized villas between beautiful arranged bamboo gardens and water ponds. From the lobby and the (excellent) restaurants and bar next to the lake you have a wonderful view of Jade Dragon Snow Mountain. Our villa was beautiful and the little Zen garden quiet and relaxing. After a long day of walking trough Shuhe or visitting the National Park you can recover in the hot tub with a good local wine, listening to the sound of crickets and frogs. The staff was always very kind and obliging and all extra services and Wi-Fi connection worked well. Unfortunately we didn´t use the Spa offers, but they are surely worth a try. There was nothing to complain about and it was the perfect choice for our stay in Lijiang and surely will be again for the next trip.
12/07/14 Xu Y Shanghai
The hotel is located near the Lijiang Shuhe Town, Lijiang city out of large Yan 15 minutes, providing to the big Yan City car services free of charge, and to the ancient town of Shuhe carriage service, good location, quiet place belongs to. Hotel Villa inside, the majority, a beautiful environment, can directly see the Jade Dragon Snow Mountain, the hotel has provided specialized battery car shuttle, the only regret is no hotel swimming pool. The hotel provides the local characteristic food snacks, you can try.
"Impressive but some aspects need improvement"
11/28/14 TimFP Singapore
We stayed in the superior villa meant for 4 persons ( one bedroom with king-sized bed and the other with twin beds) over 4 nights in late November 2014. 1) Hotel This is a very gorgeous resort hotel. I appreciate the way traditional Naxi architectural elements have been incorporated into the design of the buildings and the layout of the hotel. Spend some time in the courtyard and the lagoon area close to the restaurants, the landscaping is beautiful and offers postcard perfect pictures with the backdrop of Jade Dragon Snow Mountain behind. There is great sense of privacy in the villas.The hotel property occupies a very large space and is close to the entrance of Shuhe old town. It is situated in a very quiet enviroment and offers a peaceful respite from the crazy crowds at Lijiang old town. 2) Location 40 mins from the airport by car/taxi 800 m or 10 min walk away from Shuhe old town. Complimentary horse carriage ride can be arranged by giving one hour notice. 5km or 10 mins drive away from Lijiang Dayan old town. Complimentary shuttle available. 45 min to Jade Dragon Snow Mountain main tourist entrance by car slightly more than 2 hours to Tiger Leaping Gorge by car 3) Rooms The interiors look perfect and there is no doubt alot of attention has been paid to the details in design and the use of decorative objects. The rooms are very well appointed and there is a great use of open spaces. I love the way natural lighting floods into the villas during the day.It helps to save electricity. The hotel also makes an effort in recycling waste material. Beds and pillows are very comfortable and plush and there is no problem getting a good nights' rest. However there were quite a few things we encountered which did not meet our expectations - (i) coffee machine did not work (ii) sliding doors to the bathroom could not easily be closed. (iii) lights which could not be turned off despite locating the correct switch (iv) drainage problems with the shower causing the bathroom floor to flood. When we called reception to fix the plumbing, they arranged for someone to fix the drainage issue but did not clear the puddles of water outside the shower cubicle. The plumber also left a footstain on the bath towel I left outside the shower cubicle (to soak up water on the floor). It was late at night when we returned to the hotel so we cleaned the mess up ourselves. (v) on close inspection we noticed stains on the walls/decorative elements and chipped wooden furniture. For a hotel only a few years old, it calls into question the quality of the materials used and/or the maintenance. 4) Service Generally excellent. Service at the reception was polite and very professional. Requests for information and assistance were promptly attended to. The check in and check out process was very smooth and the service staff seemed to know what they were doing. 5) Meals at Restaurant We only ate the buffet breakfast at the hotel once given the schedule of our sightseeing. The variety of breakfast items was alright with a mix of western and chinese food items. For USD36 (including service charge) per person, I think it is quite poor value as many of the items served are of rather ordinary quality. I also don't like tea brewed from Lipton tea bags (This is China after all). I would suggest you skip breakfast in the hotel and try some local delicacies in one of the old towns nearby if you can. If you need to eat breakfast in the hotel, go for the chinese food items which are slightly better than the western options. We had one dinner in the hotel's Chinese restaurant and it was good. After having so many meals in Lijiang old town which were heavy handed in the use of oil, salt and spice, we were quite relieved with the much lighter Cantonese and Naxi dishes in the hotel's restaurant. They were overall well executed and presented. We would recommend the cod fish and the Naxi style soup with pork ribs and chicken. We also had drinks at the bar - service was quite slow . There was only one person manning the counter and preparing the drinks. The four of us placed our orders together but the drinks were served to us one at a time. It took quite a while for two of us to get our drinks after the other two had already been served.
"A very good resort management"
11/19/14 Yejiang Shanghai
Management staff as much as possible to serve the guests and meet customer demand for the resort, Comfortable environment, rich and delicious food it is nostalgia. Villa Wi-Fi is very fast, if the resort has a children's center will attract more families in the future.
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