If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
Children under 16 years old are not allowed in the spa without adult supervision.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
Deposit: KZT 40000.00 per day
Early check-in can be arranged for an extra charge
Late check-out can be arranged for an extra charge
Rollaway beds are available for an additional charge
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of KZT 7500 per vehicle (one way)
Train station pick-up service is offered for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.