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  • Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only
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All hotels in Akumal, Mexico
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1 room,  2 adults 
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Room 1:

Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal

20.36411, -87.3375
4 stars
Km 250 Carr Federal a Chetumal, Akumal, 77760 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $341
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4.6 62 5

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    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only
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    Landmarks near Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only

    • Riviera Maya Golf Club Hotels - Akumal 790 yards
    • Aktun Chen Hotels - Akumal 790 yards
    • Xcacel Beach Hotels - Akumal 1.9 miles
    • Xcacel-Xcacelito Sanctuary Hotels - Akumal 2.2 miles
    • Jungle Place Hotels - Akumal 2.3 miles
    • All landmarks in Akumal

    Nearest hotels to Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only

    • Grand Bahia Principe Coba - All Inclusive
      3.5 stars
      29 yards from Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    • Grand Bahia Principe Tulum - All Inclusive
      3.5 stars
      290 yards from Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    • Aquatech Villa de Rosa
      3.0 stars
      1500 yards from Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    • Oasis Tulum - All Inclusive
      3.5 stars
      1.1 miles from Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    • OASIS TULUM
      3.0 stars
      1.1 miles from Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal

    Top Hotels in Akumal

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    Nearby Spa hotels, Akumal

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    Nearby All inclusive hotels in Akumal

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    • Hotel Tierras del Sol
      3.0 stars
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      4.0 stars
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    • Playa Azul Tulum
      3.0 stars
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    • Mestizo Hotel Boutique & Casa del Mestizo
      3.5 stars
      3.6 from 14 guest ratings
      "Secluded and low-key" Reviewed by a Hotels.com guest on Feb 26, 2013

      Loved staying here. My wife and I went here for our honeymoon and we loved the natural and relaxing atmosphere here. Perfect for someone wanting to get away from the usual vacation crowds.

    • Sandos Playacar Beach Resort & Spa All Inclusive
      3.5 stars
      4.3 from 69 guest ratings
      "Good Hotel, but not as good as expected" Reviewed by a Hotels.com guest on Feb 26, 2013

      Limited entertainment, incompetent reception staff, some waiting and hospitality staff not very friendly, some rooms are smaller for the same price, hotel is too spread out and many rooms are very far from the ocean

    • Eurostars Hacienda Vista Real Hotel
      3.5 stars
      4.3 from 116 guest ratings
      "Breakfast, staff, and facilities were wonderful" Reviewed by a Hotels.com guest on Feb 25, 2013

      will return

    • Sunscape Sabor Cozumel- All Inclusive
      3.5 stars
      3.9 from 87 guest ratings
      "Great Getaway! :)" Reviewed by a Hotels.com guest on Feb 25, 2013

      My friends and I had a great time at Sabor! The best rooms are with the ocean view, so I strongly encourage you to book those rooms. You will love it! The staff works very hard to make sure that you are happy, relaxed, and satisfied and I give them 10 stars for that! You can snorkel, kayak, and go on a little sailing boat right off the beach of the hotel – awesome! The guests are friendly too, so that adds even more positive energy to the great atmosphere! :) Hope you have fun too :)

    • Lunata
      3.0 stars
      4.5 from 20 guest ratings
      "In town and very convenient" Reviewed by a Hotels.com guest on Feb 23, 2013

      I very much enjoyed the friendly atmosphere of the hacienda. Had a charming room furnished with antiques. Clean and well appointed. Highly recommended.

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    Overview of Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal

    Location.
    Situated in Akumal, Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only is by the ocean and close to Riviera Maya Golf Club, Akumal Beach, and Aktun Chen. Also nearby are Xcacel Beach and Xcacel-Xcacelito Sanctuary.

    Property Features.
    At this all-inclusive property meals and beverages at onsite restaurants and bars are included in room rates. Taxes and gratuities, recreational activities, and entertainment may be included. Charges may apply for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only has a full-service spa and an outdoor pool. Wireless Internet access is complimentary in public areas. Guests are served a complimentary breakfast. This all-inclusive resort offers a poolside bar and a snack bar/deli. The staff can provide wedding services and currency exchange. Additional amenities include spa services, a concierge desk, and multilingual staff. Guest parking is complimentary.

    Guestrooms.
    Rooms feature balconies with pool or garden views. The 420 guestrooms at Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only include laptop-compatible safes and minibars. Pillow menus are available. Complimentary wireless high-speed Internet access is provided. 32-inch LCD televisions are equipped with premium satellite channels. Bathrooms offer showers with handheld showerheads, bathrobes, makeup/shaving mirrors, and hair dryers. All units feature coffee/tea makers and complimentary bottled water. Additional amenities include slippers and irons/ironing boards. Housekeeping is offered daily.

    Image of Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only, Akumal
    4.6 out of 5 Outstanding (62 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This is a lovely hotel, well maintained, small and pretty quiet. It is part of the Bahia chain and guests here can use the other resorts at no charge.... The buffet is fine and the onsite a la cartes are fine, also. People like the premium liquor at no upcharge and seem to think food quality is better-than-average. Since this was our first time at an AI, we have no basis for comparison. The food was pretty good, but the food outside the resort is much better. Truthfully, we were bored after one day and glad we only stayed for three. The entertainment is cheesy and we're not into that stuff, anyway. Just sitting around doing nothing is not our thing and cheesy entertainment geared toward what they think people want is not our thing either, so won't do this again. If it is your thing, you'll like it, though you'll have to take the tram to the beach. This is by no means an authentic experience. If you want that, stay somewhere else and get to know the culture. The RM and the Yucantan are very safe. Traveled many miles without any issues. by a Hotels.com guest on 02/14/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Junior Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Double Occupancy
    This room features views of the garden or pool from the comfort of a balcony. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower with a handheld showerhead, as well as bathrobes and slippers. A ceiling fan, complimentary bottled water, and a separate sitting area are among the conveniences offered.

    Room Details

    • Access via exterior corridors
    • Balcony
    • Bathrobes
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Direct-dial phone
    • ESPN
    • Free Wi-Fi
    • Garden view
    • Hair dryer
    • Handheld showerhead
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Pillow menu
    • Pool view
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Satellite TV service
    • Separate sitting area
    • Shower only
    • Slippers
    • Window opens

    Junior Suite Superior

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • One Sleeper Sofa Bed
    Measuring 355 square feet (33 square meters), this room opens to a balcony with garden views. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower with a handheld showerhead, as well as bathrobes and slippers. A ceiling fan, complimentary bottled water, and a separate sitting area are among the conveniences offered.


    Room Details

    • Access via exterior corridors
    • Balcony
    • Bathrobes
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Direct-dial phone
    • ESPN
    • Free Wi-Fi
    • Garden view
    • Hair dryer
    • Handheld showerhead
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Pillow menu
    • Pool view
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Satellite TV service
    • Separate sitting area
    • Shower only
    • Slippers
    • Window opens

    Jr Suite Superior Penthouse

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • One Sleeper Sofa Bed
    This room features views of the garden or pool from the comfort of a balcony. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower with a handheld showerhead, as well as bathrobes and slippers. A ceiling fan, complimentary bottled water, and a separate sitting area are among the conveniences offered.

    Room Details

    • Access via exterior corridors
    • Balcony
    • Bathrobes
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Direct-dial phone
    • ESPN
    • Free Wi-Fi
    • Garden view
    • Hair dryer
    • Handheld showerhead
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Pillow menu
    • Pool view
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Satellite TV service
    • Separate sitting area
    • Shower only
    • Slippers
    • Window opens

    Jr Suite Garden

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • One Sleeper Sofa Bed
    This room features views of the garden or pool from the comfort of a balcony. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower with a handheld showerhead, as well as bathrobes and slippers. A ceiling fan, complimentary bottled water, and a separate sitting area are among the conveniences offered.

    Room Details

    • Access via exterior corridors
    • Balcony
    • Bathrobes
    • Ceiling fan
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Direct-dial phone
    • ESPN
    • Free Wi-Fi
    • Garden view
    • Hair dryer
    • Handheld showerhead
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Pillow menu
    • Pool view
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Satellite TV service
    • Separate sitting area
    • Shower only
    • Slippers
    • Window opens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • MasterCard
    • Visa
    • Check-in time starts at: 3 PM
    • Check-out time is: noon
    • Caters to adults only
    • Minimum check-in age is: 21
    • Early departure fee charged
    • No elevators
    • No rollaway/extra beds available

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • No pets and no service animals are allowed at this property.

    Amenities

    • General
    • Air-conditioned public areas
    • Free guest parking during stay
    • Free Wi-Fi
    • Garden
    • Number of buildings/towers - 36
    • Number of floors - 3
    • On-site medical assistance available
    • Poolside bar
    • Swimming pool - outdoor
    • Total number of rooms - 420
    • See more facilities
      • Snack bar/deli
      • Year Built 2010
    • Rooms (all rooms include)
    • Bathrobes
    • Clock radio
    • Complimentary toiletries
    • Hair dryer
    • Handheld showerhead
    • Iron/ironing board
    • Makeup/shaving mirror
    • Rollaway/extra beds available
    • Shower only
    • Window opens
    • See more room details
      • Access via exterior corridors
      • Balcony
      • Ceiling fan
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Direct-dial phone
      • ESPN
      • Free Wi-Fi
      • Garden view
      • In-room safe (laptop compatible)
      • LCD TV
      • Minibar
      • Pillow menu
      • Pool view
      • Premium TV channels
      • Private bathroom
      • Satellite TV service
      • Separate sitting area
      • Slippers
    • Services
    • Concierge desk
    • Currency exchange
    • Free parking
    • Full-service health spa
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Security guard
    • Spa services on site
    • Wedding services
    • View more services
      • Beauty services
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Free breakfast
    • Business & Event
    • Room service (24 hours)
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Yal-Ku Restaurant: International cuisine buffet. Breakfast, buffet-style lunch with traditional dishes and themed dinners from specific national cuisine. Smoking is not permitted. Maiko Restaurant: Restaurant where the chef prepares Japanese cuisine, combining new and traditional recipes with original seasonings. Alux Gourmet Restaurant: A la carte restaurant with dishes from gourmet cuisine. El Cenote snack bar: A la carte restaurant/buffet opened 24 hours. Smoking allowed. Sian Kaan Beach Club Snack: Bar located at the Grand Bahia Principe Tulum beach area. Room service: available 24 hours. Guests also have access to every restaurant (including a-la-carte specialty restaurants) and bars at the complex properties: Grand Bahia Principe Coba, Grand Bahia Principe Tulum and Grand Bahia Principe Akumal.

    Recreation

    Recreational amenities at the resort include a golf course (Golf cart fee is mandatory) and an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals on site
    • Ecotours nearby
    • Fishing nearby
    • Golf - driving range on site
    • Golfing nearby
    • Golf lessons on site
    • Horse riding/rental nearby
    • Kayaking nearby
    • Sailing nearby
    • Tennis nearby
    • Volleyball nearby
    • Windsurfing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Late check-out fee: MXN 1500

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Akumal, Mexico
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    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only Akumal - Kantenah

    A short guide to Akumal - Kantenah

    Snorkeling and diving are popular in the small resort town of Akumal, and at Kantenah beach to the north, where the coastline runs parallel to a protected coral reef. In the summer months, sea turtles crawl onto the white-sand beaches by moonlight to lay their eggs. Yal-Ku Lagoon, once a trading route for the ancient Maya, is a bird watcher’s paradise, and can be explored by foot or kayak.

    see all hotels in Akumal

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Riviera Maya Golf Club - 800 yards
    • Aktun Chen - 800 yards

    1.0 - 3.0 mi

    • Xcacel Beach - 1.9 miles
    • Xcacel-Xcacelito Sanctuary - 2.2 miles
    • Jungle Place - 2.2 miles
    • Xcacelito Beach - 2.6 miles
    • Akumal Beach - 2.6 miles
    • Akumal Ecological Center - 2.8 miles

    3.0+ mi

    • Xel-Ha Water Park - 3.3 miles
    • Half Moon Bay - 3.4 miles
    • Playa Del Carmen Airport (PCM) - 24 miles
    • Cozumel Intl. Airport (CZM) - 28 miles
    All hotels in Akumal, Mexico
    Reviews
    • All (62)
    • Business (0)
    • Romance (3)
    • Family (3)
    • Friends (1)
    • Other (55)
    4.6 / 5
    Outstanding

    Score breakdown (from 62 reviews)

    • 5.0
      (45)
    • 4.0
      (13)
    • 3.0
      (3)
    • 2.0
      (0)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.7
    • Comfort
      4.5
    • Condition
      4.8

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night romance trip in Feb 2013
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "If you just want resort life, it's good."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a lovely hotel, well maintained, small and pretty quiet. It is part of the Bahia chain and guests here can use the other resorts at no charge. The buffet is fine and the onsite a la cartes are fine, also. People like the premium liquor at no upcharge and seem to think food quality is better-than-average. Since this was our first time at an AI, […] we have no basis for comparison. The food was pretty good, but the food outside the resort is much better. Truthfully, we were bored after one day and glad we only stayed for three. The entertainment is cheesy and we're not into that stuff, anyway. Just sitting around doing nothing is not our thing and cheesy entertainment geared toward what they think people want is not our thing either, so won't do this again. If it is your thing, you'll like it, though you'll have to take the tram to the beach. This is by no means an authentic experience. If you want that, stay somewhere else and get to know the culture. The RM and the Yucantan are very safe. Traveled many miles without any issues. Read more
    Genuine Expedia guest review
    Other trip
    Feb 14, 2013
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    3.0 / 5
    Good
    "Definitely not a 4-star hotel..."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This was my 5th trip to an all-inclusive, my third in Mexico and by far the worst one I've ever stayed at. First, the walls at this place are paper-thin. We heard our neighbors constantly, and when they went outside to smoke, our entire room filled with cigarette smoke. Our air conditioning was barely functioning. When we arrived, we tried to make dinner […] reservations for our entire stay, and most of the restaurants were already booked with very limited availability remaining (for only two people). There were never enough chairs at the beach and the pool. There are very few entertainment opportunities at Sian Ka'an. Wi-fi was unreliable. On the plus side, the grounds are well-maintained. The Japanese and French restaurants were great. The on-site dolphinarius was wonderful. We liked working out at Tao in the mornings, but it could use a few more cardio machines and later classes (they have yoga every morning at 8 and another different class at 9). The rooftop private Jacuzzi was great. I would not recommend this place- there are definitely better options in the area. Read more
    Genuine Expedia guest review
    Other trip
    Feb 12, 2013
    Weary Traveler
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Beautiful All Inclusive Resort with Fantastic Food"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    First class all inclusive. Beautiful resort with great service. The food at the ala cartes was the best I have ever had at an AI. The shuttle service was very convient. Room was spacious and upscale. As a Expedia Elite Plus member I received an upgrade to a garden suite. Only weakness of the resort was the buffet at the Sian Ka'an. The buffets at the […] Tulum and Akumal were both very good but the selection, service and food quality at this buffet was not up to what you would expect of a resort of this quality. Overall I would highly recommend this resort. Read more
    Genuine Expedia guest review
    Other trip
    Feb 11, 2013
    Larry
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great value and very relaxing!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I think this is a great hotel at a great price! As long as you know what you are getting into with not being on the beach and you have to take shuttles to the beach and other resorts if you choose to use those ameneties. Food was very good quality, service was very nice and the overall feel of the place is relaxing. I would refer a friend to this property. […] Having a private beach was a plus. A little hint is to bring a cheap pair of water shoes, it made getting around in the water a lot easier. There are some rocky places, but they could be avoided just by looking. I will look at coming back to this resort if I come back to the Riviera again. Read more
    Genuine Expedia guest review
    Other trip
    Feb 11, 2013
    josh
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Spoil yourself and just Go!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Beautiful, quiet resort. Food at the buffet was wonderful. Alux gourmet restaurant was very good but portions are small. Staff was very pleasant and helpful. It was nice to be able to get away from the noise, crowds, and children at the end of a busy day at the beach or exploring the other 3 resorts. Not everyone speaks perfect English, but if I wanted […] everyone to speak my language, I would have vacationed in an English speaking country. Read more
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    Chickenlittle
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "great resort except for food"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    My stay at this resort was great with the exception of food. All the restaurants except Sian Kaan buffet was absolutely horrible. I actually expected a better beach and more pleasant staff.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    Tony
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great for couples!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My husband and I just returned from this hotel for a winter getaway. This hotel is top-notch! The ambience, surroundings, and buildings are all beautiful. The hotel is strikingly modern in design - simple white structures with walls of glass surrounded by jungle. The staff is so pleasant, kind, and eager to help with anything you need. This resort is […] small and adults-only, but you can access any of the company's other three resorts, including the beach, easily via multiple trams that run very frequently. The food, even the buffets, is very thoughtfully and artfully prepared. All manner of drinks are available at any time - and brought to you almost instantly. We were greeted - without even asking - by two margaritas as soon as we arrived on site. Check-in was fast and easy and if you desire excursions, they can be readily planned by the staff. This resort is easy to locate and took only about an hour to drive to from Cancun Airport. It is also delightfully close to Telum, so you can spend a day at the ruins as well. Also, don't miss The Tao Wellness Center - a tranquil jungle oasis that is a wonderful place to get your workout in each morning. We will be back! Read more
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    Jaelith
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    3.0 / 5
    Good
    "Good hotel for how much it cost us."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Cons: The food wasn't really good and a lot of it tasted the same. The beach wasn't walking distance. A lot of the workers didn't speak English at all. Limited amount of restaurants on the resort. The shuttle at times was long and inconvenient. NUDE BEACHES for the private beach that belongs to this resort, so beware. Air conditioner didn't work in […] our hotel room, but we made due with the ceiling fans. Many of the times, the drinks tasted watered down and it was very difficult to find seats at the beach (unless you come very early in the morning). No activities going on at the hotel (or at least none that we were aware of). Restaurants got booked up very quickly, so we recommend booking your meals right when you get to the hotel for the week in advance. Pros: The dinner restaurants had excellent food, especially the Japanese one (we went 3 times). The pool areas were very peaceful and it was always easy finding a tanning chair at any time of the day. The resort overall was appealing to the eye and had beautiful paths leading to the rooms/pools/restaurants. If you stay at the Sian Ka'an hotel, you can go to any of the other Bahia Principe hotels and go to their restaurants (which are all within 5 minutes of each other) This is definitely the best resort out of the other Bahia Principe resorts. Read more
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    Serg
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful Hotel with great service!! We enjoyed our stay from beginning to end. Chekin & checkout went smoothly & any request we had was fulfilled with no problem.
    Genuine Expedia guest review
    Other trip
    Dec 22, 2012
    J&J
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great Hotel, Needs more Beer options."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel is amazing. if i could change one thing i would have them offer more beers. Currently they only have Dosequies XX.
    Genuine Expedia guest review
    Other trip
    Dec 21, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "would definitely return!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel is beautiful, very modern with beautiful grounds. The pools were a little cool but very refreshing. The shuttle to the beach takes about 5 minutes and runs every 15 minutes or so. The beach itself is quite rocky and beach shoes are required. The rooms are a little on the small side but very nice. The beds are good to sleep on but even though […] we had a king bed we found it really short. We found that there was not quite the variety of food on the buffet that we have found at other resorts and it never seemed to be hot enough. The drinks served were top notch in most cases. We were really pleased with the service. Thanks especially to Blanca, Jonathan, Ramon and Dimetrio at the main buffet, they were always happy and seemed to go out of their way to give excellent service. Carlos at the pool bar always knew just what you liked to drink. It was nice to have wi-fi through the area, a nice change from having to use the computers for a fee in the lobby of most other resorts in the Riviera Maya. Also nice to have an in room safe included with the package. I took advantage of the Tao Wellness Center which is also included, to spend a lovely peaceful afternoon reading in a hammock and taking a leisurely swim in the lap pools. Very serene. Read more
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Gran bahia hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very modern,service and staff superb,transportation from hotel to the beach every 5 minuts. If you are looking for relax,quiet luxirios vacation that your hotel to choose.
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    Oleg
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great Place & Staff- Don't Miss Out"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Gran Bahía Príncipe Sian Ka'an is an absolutely fabulous resort. Their employees were very hard workers, personable, helpful and kind. The resort was very clean and modern. The access you will have to the other resorts were well worth the trip. The food options were endless along with the entertainment. They have a shopping center that was great for […] gifts to take home. No words could describe how wonderful this hotel is especially their staff. The adult only resort was a plus! Read more
    Genuine Expedia guest review
    Other trip
    Dec 13, 2012
    Jennifer
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Wonderful experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent service from staff and fantastic food.
    Genuine Hotels.com guest review
    3 night romance trip in Nov 2012
    Roxanne
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    was the wors really!! i left before the hotel because the personal are the worst
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Pamper yourself."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    (Booking this trip through Expedia via telephone was quick and convenient... even at 1:30 AM.) Pamper yourself to a hassle-free stay at a high-end resort where YOU are the center of attention. "Estoy para servir le" translated "I am here to serve you" is not just a canned respose, it really is all about you. Any question, any need the resort staff is […] more than willing to assist with and accomodate it at all possible. Seriously, the next time you are in the mood or feel a need to treat yourself, give this resort some of your consideration. Excellent, sprawling, scenic golf course is inviting to even those like me who should not be allowed on golf courses. (How do you yell FORE in Spanish?) Lots to see and do off the resort via tour operators who are rightfully proud of their country, ecologically and historically, and want to show you all about it. Book it, enjoy it and repeat as necessary. Read more
    Genuine Expedia guest review
    Other trip
    Nov 19, 2012
    Solo Traveler
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "Great for a quiet and secluded getaway"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This part of the resort is pretty small and very quiet. This is perfect if you are looking for a quiet, secluded getaway. The upkeep of the grounds is amazing, the staff are very friendly and helpful. The food is ok, but you can't expect much when hundreds of people are being fed every meal. The rooms are decorated very modern, but the bed and sofa […] were only "ok" comfort-wise. The resort is in the middle of the jungle and helps give the feeling of remoteness. It can almost be a bit of a challenge to find a nice sunny chair at the pools due to all the trees. Sian Ka'an is part of a very large network of Gran Bahia resorts (which includes Coba, Akumal, and Tulum resorts). You can go to all of the resorts out of Sian Ka'an. Sian Ka'an is NOT on the beach. it is actually on the other side of the highway. There is a designated area on the Gran Bahia resorts beachs for Sian Ka-an guests only - and it is very nice - has its own bar and beach chari bar service. Getting around to the beach and other resort areas is via trams - its pretty easy and the drivers are super helpful, but if you are looking for an ocean view or to be steps from the beach, this is not the place. Read more
    Genuine Expedia guest review
    Other trip
    Nov 11, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great Staff!!!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We spent a total of 10 days at Sian Ka'an with a large extended family group of 15 adults and 3 children. Children's ages ranged from 6 months to 2 years and adults from early 20's to late 50's. On arrival the checkin process went smoothly and staff was extremely welcoming. This is especially surprising with such a large group and many different travel […] reservations among us. Bags were taken to our rooms and we were given a nice orientation of the resort amenities. This is a fairly new resort and the rooms were very nice and well appointed. We had members of the group booked in just about every room option so we got to see pretty much anything from the standard room to the rooftop suites. Food was excellent and the choices of cuisine many. There was also the options to use any of the neighboring Bahia resorts facilities including the restaurants. Sian Ka'an had the best of them all though and that includes the service. You just couldn't go wrong with any of them. The exclusive beach is a 1+ mile tram ride but never seemed out of reach. Trams were always running and it's actually a nice walk when you just need to work off some of that great food. It is a great swimming beach and there were plenty of Palapas for lounging under. Bar service was great! Staff was the highlight of this trip. They were always there to take care of all of our needs. Absolutely amazing and I really felt that they took the effort to make us all feel like we were a part of their family. Loved Sian Ka'an! Read more
    Genuine Expedia guest review
    Other trip
    Nov 1, 2012
    Ron
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Fantastic Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have been on many vacations, both all inclusive and otherwise. The Gran Bahia was, by far the most relaxing, enjoyable, and clean place that I have ever stayed in. The staff went beyond normal customer satisfaction. They were friendly, helpful and were more then willing to take care of their guests. The food was outstanding regardless of where we […] ate. I will, without a doubt, return to this place again. Read more
    Genuine Expedia guest review
    Other trip
    Oct 23, 2012
    Ed
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great for Couples!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Awesome. Just Awesome. Very quiet and serene, and ideal for couples. Also decor and ambiance is not tacky but classy and upscale. Highly recommended!
    Genuine Expedia guest review
    Response by Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only First of all we would like to thank you for trusting Bahia Principe Hotels & Resorts for your holidays and also thank you for share your impressions. As a customer satisfaction orientated company, it is always a pleasure to read positive comments like the ones you have kindly sent. We are very happy to hear that you enjoyed your stay at Gran Bahia Principe Sian Ka’an and hope we can welcome you again in the near future. It will be a pleasure for us if you join us at our Facebook “Bahia Principe Hotels & Resorts” and share your pictures with us! Best regards from sunny Mexico.
    Other trip
    Sep 8, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "Happy campers from Canada"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel was great and the staff worked hard to make things right. We had a couple of challenges and they went above and beyond to solve all problems. I loved: - the transportation system to get from one resort to the other - the flexibility of towel service whenever required - the flexibility in restaurants, we could have stayed 2 weeks and not repeated […] a restaurant for dinner - addressing issues as they occured with speed and courtesy - the food and drinks A couple of issues that need fixing; - our room didn't have hot water, luke warm was ok because it was so hot, but in future, I'd prefer to have full hot - inconsistent replenishing of the fridge and mini bar - i couldn't get lotion and in a hot climate that's important. I eventually got some, even though it wasn't a standard delivery - it would be great if the pools could be used till 9 p.m. or so - the head manager at the buffet seemed very rigid and that reflected in the staff and their service. Like they were trying too hard to please him, a bit more relaxed atmospher would hel[ Read more
    Genuine Expedia guest review
    Response by Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only First of all thank you for trusting in Gran Bahia Principe Hotels & Resort and for choosing us to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay at our hotel. The comments and suggestions we receive from our guests are very important to maintain the quality at Gran Bahia Principe Sian Ka’an and will be taken into great consideration. Thanking you once again for bringing your thoughts to our attention and for vacationing with us at the Gran Bahía Príncipe Sian Ka’an Hotel, we hope to welcome you again in the near future at your second home at the Riviera Maya.
    Other trip
    Sep 2, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    3.0 / 5
    Good
    "Nice resort with too many limitations."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The resort wants to be a 5 star hotel but has to many limitations. The shuttle times to the beach are inconsistent which can get annoying very quick. The fact that you have to go the other resorts for evening entertainment every night is a hassle and very time consuming. There is no gym or recreation area on the resort, so when it rains your relegated […] to go your room and wait until it stops raining. I would rate this hotel a 3.5 only because of the great service from its staff and great food quality. I was there with my family for 12 days so I got to learn what the resort has to offer and what it does not have to offer. Read more
    Genuine Expedia guest review
    Other trip
    Jul 21, 2012
    Sean
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "A Lovely vacation"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The Sian Kaan section of the hotel is lovely and much smaller, quieter and more intimate than the other areas of Gran Bahai Principe. You were able to access the other areas to use their facilities and take advantage of their activities. But, you were also able to have the privacy and intimacy of the smaller hotel as you desired. The food was wonderful. […] The meals were never crowded. You were able to access the Tao wellness center and use their gym and attend their classes. The beach was a 10 minute tram ride away. Trams ran every 15 minutes. The penthouse rooms were very spacious and the private jacuzzi area was a real bonus. Staff were very friendly and helpful. It was a great place for a quiet relaxing getaway for a couple - even better if you're golfers. Read more
    Genuine Expedia guest review
    Other trip
    Jun 10, 2012
    chazz
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "A worry free vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    A very well maintained property, where everyone that worked there was there for one reason and one reasone only. To make your stay as worry free and enjoyable as possible. We did not get asked one time to attend a timeshare or (they are selling condos) condo pitch. It was the most relaxing vacation we have had in some time. Being able to access all […] of the other Gran Bahia resorts and being able to come back to our secluded paradise was a huge plus. We would go back again next week if we could. Read more
    Genuine Expedia guest review
    Other trip
    Jun 7, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "Great value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is great as is the value - it's not that expensive, but the service is very good. The only problem was that during our last 2 days there were too many people from other hotels in the buffet of this hotel, so that there was no table to eat during breakfast and lunch... Not to mention all the noise and hassle... I loved the stay in general, […] mainly because it was really nice and quiet most of the time, but not the last 2 days - with so many people in the buffet and in the bar it was too noisy and not relaxing at all... Read more
    Genuine Expedia guest review
    Other trip
    May 28, 2012
    Nomeolvides
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Five star hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Speechless, my wife picked this hotel and I have to admit that she nailed it; anywhere from the beginning at check in until the end at check-out we had a great experience. Hotel grounds are beautiful and very well maintained, staff makes you feel extremely special, they always try their best to make you feel at home, food OMG I usually don’t like to […] eat at buffets, but the food at the buffets was delicious, they have specialty restaurants but we were not able to visit them because of my toddlers (my kids are just like terrible 2’s) but the one restaurant that we visited was great. The hotel is about 1.5 hours from Cancun so it is better to rent a car if possible, a rental will cost you about twice of what you will pay for Airport-Hotel roundtrip and it will give you more options to move around. The hotel does have transportation between the different properties and usually is very fast and safe. Beach was beautiful and relaxing. Stay here before prices go up. Read more
    Genuine Expedia guest review
    Other trip
    May 26, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great get a way"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was fantastic. Truly an all inclusive experience.
    Genuine Expedia guest review
    Other trip
    Mar 16, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Calm and collected"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Sian Kaan is a calm, quiet, relaxation based hotel with amazing food and a fun atmosphere. The penthouse suites and so worth the upgrade. The buffet food is great and the a la carte even better. There is a 24 hour snack bar and 4 separate pools on the property. This resort is new so the amazing value won't last for long, try it before the price […] goes up! Read more
    Genuine Expedia guest review
    Other trip
    Mar 13, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Mexican Getaway!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Check in was prompt, I thought her english was a bit rough, but she was speaking fast. My only disappointment here was that they did not tell us about the thrs night show at the Hacienda (we arrived on a thrs)-it is only done on thrs. All the reviews said it was fabulous and not to miss. Everything you read about Oscars margaritas (at the lobby bar) […] are true-they are yummy! Bartenders all over gave you whatever you wanted-all very accommodating. As were the waiters. Trams-There was never a time when we waited more than 5 min to get anywhere-they are very frequent, and speedy.Some reviews said you could walk to the beach-it would take more than 30 min to walk-it is literally a 5 min tram ride. It took a couple of days to get a handle on where they were going, but we learned that you just need to ask the drivers. Restaurants-The buffet was ok-I didn't find it extraordinary as some reviews stated-it was buffet food, and it was the same (with a couple changes)every night. Desserts were disappointing-but the coconut ice cream was superb! always a huge salad bar available-plenty of food that you could eat differently all week-but again,it was buffet food. We ate out mostly every night at the restaurants-japanese at sian kaan was very good-Don Pablo was avrg-nothing to rave about-but good food. The brazilian steakhouse was superb, as was the mexican restaurant (both at Tulum resort), best we had all week. Overall it was a great vacation-would definitely go back again! Read more
    Genuine Expedia guest review
    Other trip
    Mar 11, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My junior Suite in the third floor overlooked the top of the trees; it was like being in the forest. The construction is solid concrete so the noise insulation was great. The room was spacious very bright but with roll up curtains in case you want some darkness during the morning hours,the bed was on the firm side. The bathroom was very modern with […] a step in shower. I guess the only downside is that if you don’t want to climb stairs or have problems with your knees you will find difficult or tiresome to go over the 40 steps each time you want to get to your room. The service at the hotel was fantastic. The buffet was good and I was very pleased with the food served at the two restaurants Alux and Maiko. They use top shelf liquors, contrary to other all inclusive and finally having access to the other 3 hotels was fantastic. The beach portion of the SianKan hotel is not good at all but same goes for the Tulum hotel portion. Its rocky with lots of seaweed, it was sad to see the hotel employees trying to clean-up the water from seaweed which seemed like it was never ending job. I was told that the Akumal portion of the beach was better but never got there. At least there are chairs in the beach so you can relax a bit there. The employees really work hard for what seems many hours, some of them earning around $6 usd a week (we asked) so a tip is always welcomed but I never felt pressured to provide it. Read more
    Genuine Expedia guest review
    Other trip
    Mar 2, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Totally worth it and truly a great vacation...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Totally recommend this hotel in the Playa Riviera area. The entire place was spotless. They went out of their way to make everyone comfortable and to address any concerns. The staff was always ready to make our stay as enjoyable as it possibly could be. We loved the laid back, quiet qualities of this resort yet the availability of all the other hotels […] near by. When we booked I was concerned about the hotel not being right on the beach. Never was a problem. The shuttle was there every few minutes for the 8 min ride down to the private beach. We took advantage of all the different restaurants and the buffet at our resort was the best everyday. Have vacationed in the area dozens of times....this place is definitely worth it. Read more
    Genuine Expedia guest review
    Other trip
    Feb 15, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Sian Kaan"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very modern and exclusive hotel. Great location, can go to the other Gran Bahia hotels.
    Genuine Expedia guest review
    Other trip
    Jan 12, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "Great Place, Choose Back for Quiet, but Check Room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Food was excellent!! Location is good. It is part of 3 other hotels, so the entire complex is like Disneyland where they shuffle you around by golf cart trains. Beach was nice, but one of the rockiest beaches in the area. Hobbie cat boat was really fun, also have windsurfers, kayaks, etc. But don't try to reserve unless you are right on the beach. […] Weather conditions are too changeable. Staff was very friendly and helpful. Only real complaint was lack of readiness with our room. We had to switch rooms because the first one was right behind the entertainment. The second room was all the way at the far end of the complex, past the 3 pools, was definitely quiet, but trouble was we had to ask multiple times to stock refrigerator, bring towels, had trouble with the hot water (let it run for 5 min), had trouble with our phone, and with the air conditioning. Also the King size bed had a problem with the slats breaking. But all these things are issues which could be ironed out. We where there 3 weeks after opening, right at New Year's 2012. This hotel should install safety bards on at least one of the sliding doors, because the landscaping is beautiful and the back of the hotel is quiet and you can get some of what they advertize there -- being part of the Sian Kaan reserve. Each room has it's own private outdoor jacuzzi, which was nice. Also there was no wi-fi in the back of the hotel, and no business center. The latter is common for Mexican hotels. Read more
    Genuine Expedia guest review
    Other trip
    Jan 4, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "overall good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We were staying in Siam Kaan close to the gulf course, it was slighly off the beach and we add to take a bus, but the children (2-5) loved it. The food was not only diversified but very tasty and you didn't feel like it was a cantine. Personel was looking after every of our need. I believe being in the most remote part of the hotel made it much calmer […] at night and much more relaxe than being in the croud. We also stayed at the Barceló Maya. No doubt Bahia Principe comes first. At least they don't charge the internet like in Barceló. Read more
    Genuine Hotels.com guest review
    Other trip
    Jan 2, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Second visit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was our second visit; the first was last spring when the hotel was under construction. Everything is now finished and the place is amazing. Great rooms, good food, and outstanding service. The shuttle service to the other parts of the Gran Bahia and the beach is frequent and efficient. Would definitely stay here again.
    Genuine Expedia guest review
    Other trip
    Jan 1, 2012
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "We were treated like royalty."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    "We feel like royalty" was a statement that we and other vacationers all said about staying at this hotel. Wonderful food, great drinks, great service and so relaxing. Anything you needed they were ready to serve. We were there as the hotel was opening so there were some kinks to work out, but anytime there was a problem they were quick to correct  […] it. Read more
    Genuine Expedia guest review
    Other trip
    Dec 21, 2011
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "Lovely resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Absolutely beautiful all inclusive resort on golf course, across the highway from beach, with full access to all amenities and facilities of other 3 sections of Gran Bahia Principe resort (Tulum, Akumal, Coba). The only drawback is the in-house transportation system to the beach area. Transportation needs to start earlier in the morning than 7:00 am […] for those early morning sunrise seekers. Read more
    Genuine Expedia guest review
    Other trip
    Apr 28, 2011
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "A Gem in the Jungle"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Gran Bahia Sian Ka 'an has to be the best boutique hotel in the Yucatan. This was my 6th trip in as many years to the Mayan Riviera. Having stayed at Riu Palace properties, the Valentin Imperial Mayan, the Barcelo Palace and the Gran Bahia Akumal, I have to say, this property tops them all. The food and service were exceptional. The room (a two-story […] penthouse) was simply amazing. The only drawback would be the distance to the beach. However, for the quality of the stay, the 20 minute shuttled trip to the beach was hardly a bother. I will absolutely stay at this property again if it is possible to book it when I travel. Read more
    Genuine Expedia guest review
    Other trip
    Mar 30, 2011
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Very Impressive"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We booked this hotel, because it was a lot better price than the other Gran Bahia resorts. We did have access to all of them, and were able to use all the pools, beaches, restaurants, ect, so we thought for the great difference in price, we'd stay across the highway at Sian Ka'an and just utilize the shuttles to get back and forth. It was a great decision. […] Sian Ka'an is very new and clean. We felt like we were celebrities almost! Our room was huge and we were always treated wonderfully. If we go to Mexico again, we will definitely be back! Read more
    Genuine Expedia guest review
    Other trip
    Feb 24, 2011
    A Traveller
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    ""Beautiful property""

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Property is very well maintained. Beautiful landscape, scenery. Always see someone cleaning ground, trimming shrubs. Pool is small but very clean as well.
    Genuine Expedia guest review
    Other trip
    Feb 20, 2011
    Paul W
    US

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    ""Beautiful property""

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Property is very well maintained. Beautiful landscape, scenery. Always see someone cleaning ground, trimming shrubs. Pool is small but very clean as well.
    Genuine Expedia guest review
    Other trip
    Feb 20, 2011
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "First time at Sian KA'AN"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All staff and guest were very friendly.The resort was very quiet and I will return to this resort again next time for 14 days.
    Genuine Expedia guest review
    Other trip
    Feb 13, 2013
    A Traveller
    CA

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Relax and comfort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We went to Luxury Bahia Principe Sian Ka'an from 21 to 26 January 2013. This site is ideal for those seeking tranquility and comfort. The site is small, so close to everything (except the beach). The only constraint of this place (and we knew), it is the shuttle to get to the other lobbies and the beach. In summary, if you want to relax and have quality […] accommodation above the average this is the place. We remove half star for food "à la carte restaurants" and the "snack bar" might be just a little better (when compared with other 5 star hotels). For golf lovers, this is heaven on earth (note that the cost is $ 80 / person for "golf cart"). Read more
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    Steve
    CA

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "I recommend it"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was great and the staff was great. Buffet food also great!
    Genuine Expedia guest review
    Other trip
    Jan 19, 2013
    A Traveller
    CA

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "This hotel is serious about Quality."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great. Don't go to the other Bahia Principe hotels if you like sophistication, quality, exclusiveness, relaxation.
    Genuine Expedia guest review
    Other trip
    Jan 18, 2013
    fivestarlover
    CA

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Service 'con mucho gusto'"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Twice in 3 months.... And I'd go back tomorrow. Staff is awesome, always willing to help 'con mucho gusto'. I took well-traveled people with me this time (1st time was a solo trip) and they loved it as much as I did. Currently best value in the Riviera Maya, in my humble opinion. Amazing food, pretty location (but far from the beach, with very regular […] transport). Not for those who seek a party atmosphere but heaven-on-earth for those who enjoy quiet, sophisticated adults-only hotel. Read more
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    MC
    CA

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Sian Ka'an"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great buffet, lovely pools and large, clean rooms. Very friendly service by all staff.
    Genuine Expedia guest review
    Other trip
    Oct 28, 2012
    Michell
    CA

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    5.0 / 5
    Outstanding
    "Sian Ka'an review - WE LOVED IT!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The resort is massive & beautiful; It is clean and tidy, excellent service; Buffets are ok but restaurants are delicious! Book them on your arrival as they get full very quickly. Sian Ka'an is the nicest hotel of resort but located 10-15 minutes from the beach. Rooms are new and very clean; Fridge restocked almost everyday. The bed is big & comfy with […] lots of pillows. No noise at all except from the birds singing early am. Blinds are white(expect light from 6am) Pressure in the shower is not the best & Sometimes the hot water takes a long time to come 15 min. The toiletries are ok but bring your own shampoo :-) Many channels on TV. There is a safe you can use-no extra charge. Wardrobe is too small for two (only 3 little shelves and few hangers). A/C working perfectly fine. Hotel is mostly quiet; A show after diner and activities by the pool during the day but nothing noisy/annoying. Good if you want to relax and stay away from the crowd but If you find it to boring, you can go to other parts of the resort using shuttle service like golf buggies, they run from Sian Ka'an to every part of the resort til 23:00. Drink & eat all day with the AI package. Sian Ka'an guests get towels from the pool and beach bar and service at the beach (Don't forget your snorkel equipment!). You can do kayak and sailing 1 hour for free and you can rent jet skis or scuba dive. There is so much to do it's incredible. Tours ans excursions (another story) are great too, don't miss out! Read more
    Genuine Expedia guest review
    Other trip
    Oct 27, 2012
    French
    GB

    Luxury Bahia Principe Sian Kaan - All Inclusive/Adults Only - Akumal
    4.0 / 5
    Excellent
    "January Mexico - Awesome"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    I found the beds very hard but could request a mattress pad and that helped but still a little to hard for my liking. Food was fantastic. Going back again with family. They say free golf but no so. You have to pay $80.00 for 1/2 cart and they make you take a cart. Club rentals are $45.00 = $125 for round of golf.
    Genuine Expedia guest review
    Other trip
    Jan 23, 2012
    Teri
    CA
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