All hotels in Santiago, Chile
1 room, 2 adults
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Av. Pedro de Valdivia 027, Providencia, Santiago, Region Metropolitana, 7510688, Chile, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 251 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.7
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent small hotel for the price, located in great neighborhood close to restaurants and the Pedro Valdivia Metro stop. Very good breakfast buffet and very good waiters attentive to your needs.The Manager Pia was very friendly and extremely helpful during our stay.We stayed at the hotel apartments about one block away. The apts. Were very clean and furnished very modern with two flat tv's and small kitchen. If we go back to Santiago,Chile,We would certainly reserve at the Hotel Orly!
Genuine Hotels.com guest review
3 night trip Nov 4, 2013
Rene and Marilyn Larrieu
US
5.0 / 5Outstanding
"Hot Deal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
An out standing place for the Price. Staff and accommodations excellents,I will recommend that place to all my friends
Genuine Hotels.com guest review
2 night family trip Nov 4, 2013
Roger Dupont
US
5.0 / 5Outstanding
"European quality hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
It is two hotels, the main one and a building at the end of the street with apartments. Our apartment was over a very noisy street and a loud party Saturday night went until 4 AM. The shower was very small and needed repair. Otherwise lovely. The rooms in the main hotel are incredible, smaller of course but world class.
Genuine Hotels.com guest review
4 night family trip Oct 2, 2013
Mike Todaro
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
We rented an apartment at the Orly across the road from the main hotel, the apartment was spacious and well appointed. The facilities at the hotel were excellent, breakfast was really top class. The highest praise must go to the reception staff Carlos and Gonzalvo (I hope that is correct) - they were both superb, so very helpful.
Genuine Venere guest review
Other trip Oct 4, 2013
A Traveler
US
4.0 / 5Excellent
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a wonderful stay at Hotel Orly. We stayed in their apartments while visiting friends in Chile. The service was impeccable. The apartments were charming and very comfortable. The location in Providencia was perfect, near the metro, accessible to cabs and in a very walkable neighborhood near restaurants and shops. Breakfast was included and was lovely. I would not hesitate to stay again and recommend it to anyone visiting Santiago.
Genuine Hotels.com guest review
8 night trip with friends Aug 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Good business hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great little hotel, very comfortable, attentive and efficient employees. The breakfast offers a nice variety of quality items set in a very comfortable and attractive environment. Good restaurants are within walking distance. The hotel fronts a rather busy street, so some travelers might find the traffic noise levels a bit uncomfortable. Good (and free) Wi Fi connections. Would recommend this hotel to business friends as well as to leisure travelers.
Genuine Hotels.com guest review
2 night trip Aug 25, 2013
Helmut
US
5.0 / 5Outstanding
"Pleasant Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly and helpful staff, not bad , hotel generally clean and fresh.
Genuine Hotels.com guest review
4 night trip Aug 17, 2013
Dr.Dave
US
4.0 / 5Excellent
"Loud apartment on 2nd floor"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We really enjoyed our stay at the Orly. They had decent breakfast with eggs, hotel staff was pleasant and very informative, and they have great restaurants located nearby. Wifi worked well, apartment was big, and the hotel is located within a 5 minute walk of the subway. Subway can take you to all the tourist sites within minutes but beware that there are high times when jt gets just as jampacked as subways in Tokyo. Hotel was in a nice safe neighborhood since it was located in Providencia. Our only complaint was that we got stuck with an apartment on the 2nd floor and it was extremely loud from the street noise. My husband and I thought that the windows were wide open when in actuality, they were closed! Request for a higher level floor if you can.. Luckily I had packed earplugs so I slept soundly every night but if you're a light sleeper, the noise will bother you. All in all, we would stay again but definitely request for a higher level next time around.
Genuine Hotels.com guest review
3 night romance trip May 23, 2013
Kathy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
very nice hotel..i recomended
Genuine Venere guest review
Other trip May 1, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel for our one night in Santiago!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had one of the apartments few buildings down the main hotel building. Not sure if all their apartments are the same of if we got a better one but it was a decent size one bedroom apartment with small kitchen and living area. Overall, room was clean, hotel had a decent breakfast and in a beautiful neighborhood, full of small restaurants, etc. Overall, we enjoyed our stay very much and would stay here again.
Genuine Hotels.com guest review
1 night trip Mar 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Great spot to stay in Providencia"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in Hotel Orly while traveling to Chile for our honeymoon in March 2013. We stayed in one of the apartments (which are located in a separate building from the main hotel - a block away). The apartment was great - living room, kitchen, bathroom, and separate bedroom. Everything was clean and, for the most part, updated. We felt very safe in the room and enjoyed it! The apartments include maid service, but we couldn't ever quite figure out when the maids would come (sometimes early, sometimes late). The location is lovely- tree-lined street, with restaurants and cafes. The perfect laid-back location for the start of our honeymoon adventure. The room also included free drinks at the bar attached to the hotel - eh, you get what you pay for on that one! :) But, highly suggest this hotel. Great value for the price!!
Genuine Hotels.com guest review
3 night romance trip Mar 5, 2013
AAKK
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Great Stay - we were in the apartment annex which had all the amenities needed, including fast wifi. Our only complaint was the bathroom was very small and the corner shower was tiny!
Genuine Venere guest review
Other trip Mar 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Orly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely old world type hotel....was upgraded to apt which gave us much more room and included a combo washer/dryer which came in very handy...we were extremely happy with the neighbor and how easy it was to get around from the area.
Genuine Hotels.com guest review
4 night trip with friends Feb 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Cosy, comfortable and friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, tastefully decorated, good WIFI, peaceful and friendly staff. Would definitely recommend it. Enjoyed it more than some more modern boutique hotel, as it feels homey.
Genuine Hotels.com guest review
1 night trip Feb 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Would rate a 6 if there was a choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Thoroughly enjoyed our stay at this hotel. We actually stayed in one of the appartments almost a block away. I felt the accomodate was better than the hotel as it was much more spacious; living room, 2 bedrooms, bath, and small cooking area. Breakfast was provided at the hotel, and this was a short walk away, but it was no issue. The best part was there was a washer/dryer (one machine) in the room that was very helpful.
Genuine Hotels.com guest review
5 night trip Jan 22, 2013
Henry
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The was a lovely old mansion that is now a hotel. The staff was great...very helpful and their English was good. Delightful breakfast.
Genuine Hotels.com guest review
1 night trip Dec 19, 2012
A Traveler
US
5.0 / 5Outstanding
"Understated quality"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great choice. Excellent breakfast and ambiance. Staff recommended a tour company which which we chose and it was an superb choice.
Genuine Hotels.com guest review
1 night trip Nov 18, 2012
John W.
US
4.0 / 5Excellent
"Excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The staff was so helpful and considerate. They were better than you can find in five star hotels. They also had a really nice breakfast that was included the next morning. The only problem was a leaking air conditioner.
Genuine Hotels.com guest review
1 night trip Nov 20, 2012
Perla
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
The hotel is very nice. There are restaurants and shops in the surroundings and it's also near the metro. The breakfast is fine and the environment in the hotel is excellent. The only thing not so good is that you can hear what people on the next room are saying.
Genuine Venere guest review
Other trip Sep 21, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent location..near many restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved our stay...the BEST part was the service. EVERYONE was helpful and went out of their way to answer all of our questions and be as much help as possible. Breakfast was perfect. I also want to say that room sizes vary..so if you purchase the least expensive room, you will get a smaller room. We upgraded to a larger room for the 2nd and 3rd nights and were much happier. This is a 3 star PLUS boutique hotel.
Genuine Hotels.com guest review
Other trip Sep 10, 2012
travelnut
US
5.0 / 5Outstanding
"Don't stay there, you may be taking my room!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
2nd time live stayed there and would stay in no other. Convenient, helpful, and affordable.
Genuine Hotels.com guest review
Other trip Aug 21, 2012
Merwoods menace
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I have traveled quite a bit throughout South America and this was by far the best hotel yet! The rooms were clean and spacious with working plumbing and a delicious breakfast. We would stay here again if we are ever back in Santiago!
Genuine Hotels.com guest review
Romance trip Jul 4, 2012
Melanie
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice but noisy"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Great apartment. Just up the street from the hotel. Unfortunately windows must be badly fitted as all day and night noise from busy road outside. Felt like traffic was right next to us even though it was a fourth floor apartment. Everything else was excellent including breakfast.
Genuine Expedia guest review
Other trip Mar 31, 2015
daniele
AU
4.0 / 5Excellent
"Very good experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff were excellent. The front desk person gave us great information on restaurants, directions for attractions we wanted to see. He also made our taxi arrangements for a larger vehicle to go to the airport. The breakfast at the Orly was so good.
Genuine Expedia guest review
Other trip Mar 28, 2015
A Traveler
CA
5.0 / 5Outstanding
"Lovely stop over"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had two nights originally booked but because of flight delay only got to stay one night. Lovely small hotel in a great area of the city. Felt very safe walking around. Staff was friendly and knowledgeable. Easy to get to the underground which we took to find the bus.
Genuine Expedia guest review
Other trip Mar 24, 2015
Sucrouse
CA
4.0 / 5Excellent
"Lovely hotel. Except..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was wonderful. Comfortable accommodations and helpful staff. One problem... the apartment we had was very uncomfortable at night due to excessive road noise, especially at 4-5:00am. Hence, lack of sleep was an issue. Would not recommend booking similar accommodation, especially if you are staying more than one night .
Genuine Expedia guest review
Other trip Mar 13, 2015
A Traveler
CA
5.0 / 5Outstanding
"Absolute position A."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Could not fault it and with Expedia price it was an amazing experience, don't stay anywhere else.
Genuine Expedia guest review
Other trip Feb 1, 2015
ken
AU
5.0 / 5Outstanding
"Staff very friendly and helpful."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
No problem too difficult. Excellent English. The hotel and apartments were just as advertised. Easy access to all parts of the city from nearby metro station. Will be on or list when staying in Santiago
Genuine Expedia guest review
Other trip Jan 28, 2015
phil and rose
AU
5.0 / 5Outstanding
"Four star"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in one of the apartments for 7 nights and found this very satisfactory. The area of Providencia is good and central to parks, shopping, restaurants and the Metro train system. Staff were always very helpful. Free wifi was a definite advantage. We would stay here again.
Genuine Hotels.com guest review
7 night romance trip Dec 10, 2014
Noel
AU
5.0 / 5Outstanding
"Great hotel in a good area."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved the Orly. We were given an apartment with a kitchen area complete with a washing machine. It was a great location to explore Santiago.
Genuine Expedia guest review
Other trip Nov 21, 2014
Jim
CA
5.0 / 5Outstanding
"Great place to stay in Santiago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent staff, very friendly and caring. Service was a highlight. One of our party was elderly, visually impaired and has difficulty walking unassisted. The staff offered to change our room and located us in the main building and lower floors so that we could be closer to all key facilities. The building also had a lift. In addition, the staff were very attentive in the dining area and concierge. Great location with easy and nearby access to restaurants, shops and metro within short walking distance. Beds and rooms were very comfortable and we really enjoyed our stay. Taxis were easy to get. I'd be happy to stay there again next time I'm in Santiago.
Genuine Expedia guest review
Other trip Nov 20, 2014
Jack & Jill
AU
4.0 / 5Excellent
"Paris end of Santiago"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel Orly has a great location in Providencia.
Genuine Hotels.com guest review
11 night family trip Oct 27, 2014
John
AU
5.0 / 5Outstanding
"Hotel Orly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is located close to a metro station. It is furnished very nicely, although rooms are a little small. The hotel staff were very helpful. Breakfast was very good, and tea and coffee were available throughout the day. Bottled water was provided in the room each day.
Genuine Hotels.com guest review
4 night romance trip Oct 27, 2014
Diane
AU
5.0 / 5Outstanding
"Excellent Boutique Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything about this hotel was excellent. The staff are friendly and helpful. Its is in a good position and the little thins like being able to help yourself to a cup of tea or water at any time of day make for a pleasant stay.
Genuine Expedia guest review
Other trip Sep 21, 2014
Barry
AU
5.0 / 5Outstanding
"Character Plus with Excellence in Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A gem of hotel, that oozes character, service and satisfaction of stay. The room was cosy, adequate and well furnished. The staff, were supportive, attentive, efficient and informative and they 'smiled' (most had a good grasp of the English language, thanks). Breakfast - one of the best we had experienced on our round the world trip. Location - a 40 minute walk to the main city block of Santiago, but you can catch the underground (close) or just walk, which in itself was very, very enjoyable especially along the river. All around the hotel their are restaurants and retail shops.
Genuine Expedia guest review
Other trip Sep 18, 2014
Ryt
AU
3.0 / 5Good
"No as good as rated"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
it was lack of hot water in one morning. The outlet on the wall was not working. I had to pull out the bed to connect to another one. Breakfast was very simple without many choices. Overall, not recommended to friends.
Genuine Hotels.com guest review
2 night business trip Aug 12, 2014
A Traveler
CA
4.0 / 5Excellent
"Classic and Comfortable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
On our visit to Santiago all we wanted was a convenient location close to Metro, restaurants shopping and the city center, this hotel was superb, we needed to get used to the plumbing that seemed to flow through our room with irregular swooshes that at times woke us but general only a minor discomfort. The rooms were comfortable, the staff were extremely attentive and location superb with severe very good restaurants next door.
Genuine Hotels.com guest review
3 night family trip Jul 30, 2014
Burt
AU
5.0 / 5Outstanding
"Useful apartment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The apartments are fairly large and had all needs for my short stay. The main downside was that the apartments are in a separate building to the hotel, so you need to walk some distance along the same street to get in contact with hotel staff or go to breakfast.
Genuine Expedia guest review
Other trip Aug 2, 2014
Del
AU
5.0 / 5Outstanding
"A friendly boutique hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Welcoming staff, clean and comfortable rooms, a splendid breakfast in a charming breakfast room. Several good restaurants nearby, and just a short walk to a huge shopping complex. Very helpful staff when arranging outings. An airport transfer service can be arranged. In the cold weather this was a warm haven.
Genuine Expedia guest review
Other trip Jul 29, 2014
Graham
AU
5.0 / 5Outstanding
"Attractive boutique hotel in a safe neighbourhood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel Orly has a lovely french feel and is located near many great restaurants. It is also a short trip into the old Santiago and Bellavista neighbourhood. The staff where very friendly and helpful and made excellent recommendations. We would definitely stay here again if we return to Santiago
Genuine Expedia guest review
Other trip Jul 9, 2014
couple
AU
3.0 / 5Good
"Top location & food"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Enjoyed Santiago Recommend you go there Has a lot to offer
Genuine Expedia guest review
Other trip Jun 11, 2014
james
AU
4.0 / 5Excellent
"Perfect location, comfortable and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good all round hotel ( I stayed in the attached apartment block) very clean. Very good location for access to all parts of the city and beyond. The hotel is reasonable value for money
Genuine Expedia guest review
Other trip May 15, 2014
A Traveler
GB
5.0 / 5Outstanding
"Location location location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful hotel located in the heart of providencia. Close to metro and restaurant s and a short walk from the turistik bus stop.loved this hotel. Great breakfast and coffee and cookies available all day. The front staff were very helpful and ready to answer any questions.if I ever return to Santiago I will stay at the hotel orly.
Genuine Expedia guest review
Other trip May 11, 2014
r.p
GB
5.0 / 5Outstanding
"Good central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely restaurants in same street of hotel. Easy to walk around and close to all central attractions. Santiago is very safe city. Metro really close and easy to use. Recommend walking up to San cristobal, no need to use funicular.
Genuine Expedia guest review
Other trip Feb 5, 2014
Tammy
AU
5.0 / 5Outstanding
"Great service and location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The service at the hotel was great and I think the location is really good. The bed was really comfortable and the room small but nice. I felt it was nicer than a big hotel. The staff was really helpful, allowed me to do an early check in, helped me to book tours, and was always friendly. The only observations I have is that the aircon in the room didn't work very well and being the middle of summer it was a bit hot. The breakfast was ok but it could improve. I would definitely recommend this hotel.
Genuine Hotels.com guest review
4 night trip Jan 3, 2014
Isa
AU
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed in an apartment- its very close to the hotel. The apartment has lots of room and is near lots of great bars & restaurants. An easy walk to everything and safe to walk around at night. I would stay again.
Genuine Expedia guest review
Other trip Dec 6, 2013
ER
AU
5.0 / 5Outstanding
"Excellent hotel in Providencia neighborhood."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in the associated apartments just down the street from the hotel. It was a very nice studio apartment with a king size bed, sitting area and kitchenette. We had free parking and Wi-Fi. In the morning there was a very good free breakfast in the hotel café. It was quiet and clean and we very much enjoyed our stay. The front desk staff were friendly and helpful and spoke English very well. When we had a change in travel plans and had to stay another night in Santiago they were able to provide us with a small room in the hotel on short notice even though they were quite full. This hotel was within walking distance of lots of restaurants and shops and was in a very safe area. I would highly recommend the Hotel Orley!
Genuine Expedia guest review
Other trip Nov 17, 2013
Shelly
CA
3.0 / 5Good
"nice hotel but I was located into separate apartm"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
overall experience was good, but I was expecting that the separate apartments where beside main hotel building. I is located 1 block from there, totally separate with no room service. apartment was comfortable, 2 rooms, kitchen, table sofa, bed, etc, etc. CONS: Bathroom too small at noisy street. Will recommend staying at the hotel
Genuine Hotels.com guest review
2 night business trip Oct 21, 2013
Diego
CA
4.0 / 5Excellent
"Comfy beds"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We had a great stay. We were in the apartments across the road which was slightly inconvenient but no problem. The manager spoke English and was very helpful. Chile is a country where very little English is spoken so we had to try to make ourselves understood. The apartment is lovely very clean and well appointed. The area is lively and attractive and close to many shops and the metro, but very very noisy with traffic etc. On the one afternoon we decided to rest and relax a drum band practiced very loudly in the nearby park for about an hour and a half. We were woken at night a couple of times with trucks and sirens etc in the streets.
Genuine Hotels.com guest review
6 night family trip Aug 2, 2013
Carol
AU
5.0 / 5Outstanding
"Outstanding staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel Orly 's staff were friendly and went out of their way to be helpful and hospitable.
Genuine Hotels.com guest review
1 night trip Jun 10, 2013
Jan
AU
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