All hotels in Basel, Switzerland
1 room, 2 adults
You can collect Welcome Rewards® nights hereMissionsstrasse 21, Basel, BS, 4055, Switzerland, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 36 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    4.2
  • Neighborhood
    4.2
3.0 / 5Good
"In the University Area"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
This hotel is not in the center of things -- it is a bit out of the way -- but with the transit passes which visitors receive free of charge, you can take a tram anywhere you desire to go. If you are doing something at the University, this is a good location. The rooms are a good size but extremely spartan. The pillows are the most skimpy i have ever experienced. They have an excellent breakfast which is usually part of the room charge. They also have a few pieces of equipment for working out.
Genuine Hotels.com guest review
2 night family trip Nov 7, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Perfect location to visit Christmas market.
Genuine Hotels.com guest review
1 night family trip Dec 9, 2014
Phil
IE
5.0 / 5Outstanding
"Fantastic hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, it is currently undergoing renovations but it had no impact on the quality of my stay. I am certainly looking to visit again later in the year.
Genuine Hotels.com guest review
2 night business trip Dec 9, 2014
A Traveler
GB
5.0 / 5Outstanding
"Unusual but excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is situated in part of Mission 21's building (a charity). So there's also other stuff going off there during the day which has nothing to do with the hotel. (But note this doesn't detract from one's stay). It actually makes it more interesting and it seems to have a special atmosphere with a lot of positive people milling about. The rooms are very modern and well equipped. The staff are great and the breakfasts very good.
Genuine Expedia guest review
Other trip Sep 11, 2014
David
GB
5.0 / 5Outstanding
"a haven of peace in central Basel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Finding a hotel during ArtBasel isn't easy. We knew nothing about this hotel and were totally taken in by the beautiful and peaceful surroundings, of this hotel that is part of missionary complex belonging to one of Basel's churches. It is five minutes walk from the Old town of Base. The staff is very helpful , the breakfast is delicious and varied and lawn chairs in the garden lovely to relax in!
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
A Traveler
IE
4.0 / 5Excellent
"Close to Universtiy and old town center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
Hotel is nice, staff very friendly. Rooms clean, but slightly too small. Breakfast is acceptable, but borring. Located close to university and not far from the old town center, it is also easily accessable by the public transport. I would suggest it for short business visits.
Genuine Hotels.com guest review
2 night business trip Mar 12, 2014
Ivan
IE
3.0 / 5Good
"Clean & Basic"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Impressive building in quiet location very near the University. That said, the rooms are quite basic - a bit like good student accomodation. Little touches are missing like bathroom toiletries and a decent pillow but it's clean and friendly.
Genuine Hotels.com guest review
2 night business trip Nov 12, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel - beautiful building"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I recently stayed here for a business trip; great hotel but only had one pillow...no extra ones in the wardrobe either. I'm sure I would have received an extra one if I asked but it was late and I was just getting into bed when I noticed. Staff extremely friendly & helpful. Beautiful building.
Genuine Hotels.com guest review
1 night business trip Oct 1, 2013
Vivienne
IE
4.0 / 5Excellent
"Convenient location for university"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Walking distance to the centre, with tram stop nearby. Rooms were hot without air conditioning, but otherwise clean and modern.
Genuine Hotels.com guest review
1 night business trip Aug 6, 2013
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
the overall athmosphere of the hotel is lovely and there is a pretty garden. sadly there are some major structural problems - there is not adequate insulation between the rooms and between the floors. this means there is no chance of rest before late at night and one is woken up at the crack of dawn by what seems to be a herd of elefants. the option to live on the top floor oneself is not suitable in the summer - since this is the attic and too hot. no minibar or fridge in the room, and more importantly there is not a singel drawer or shelve for cloths - apart fro the one and ahalf above the small hanging space. a serious inconvenience is the situation of power points. . the free wifi is convenient and easy to use but the only plug is under the desk - one part of a 3way - so not suitable for a foreign plug converter and too inconvenient for the short leads of the fan and hairdryer provided. there are small thoughtful touches like free tea and coffee in some centrally located sitting rooms and the staff were very accommodating and friendly, with the exeption of the head housekeeper, who dealt with a small complaint very arrogantly and does not seem to understand the concept of apologising for any inconvenience. on check out she accused us of taking the hairdryer, after not seeing it left in the back of the cupboard. no apology either, so a sad taste to what could have been a nice stay in spite of the shortcomings.
Genuine Hotels.com guest review
5 night trip Aug 6, 2012
daniela
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
despite the central location of the hotel it was quiet and relaxing
Genuine Hotels.com guest review
1 night trip Jun 16, 2012
liliana
IE

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"geschäftlich"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
arbeit, war geschäftlich dort habe ein Vortrag gehalten in der pharmazie
Genuine Expedia guest review
Other trip Dec 8, 2014
gritta
DE
4.0 / 5Excellent
"Spontane Übernachtung in Basel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Sehr freundlicher und hilfsbereiter Desk. Gab mir auf Wunsch ein wirklich ruhiges Zimmer. Das Frühstück war vielseitig und gut. Gratis WLAN und ÖV-Karte. Zusammengefasst: Preis/Leistung sehr gut! Einzig sehr kleines Manko: Im Bad ist das Licht ein bisschen diffus, so dass man beim Rasieren ein bisschen Mühe hat. Sollte ich in Basel wieder übernachten wollen, dann sehr gerne wieder in diesem Hotel.
Genuine Hotels.com guest review
1 night trip Oct 24, 2014
Daniel
CH
4.0 / 5Excellent
"Decent hotel, excelent personnel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Although the hotel was surrounded by a scaffolding and the room was relatively modest, the rooms and breakfest area were very clean, very attending staff, good breakfest, suming up decent lodging near the center.
Genuine Hotels.com guest review
2 night business trip Sep 17, 2014
Business travel
CZ
4.0 / 5Excellent
"Fint hotel med god placering"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Boede på dette hotel i 4 dage. Værelset var ikke særlig stort og der var kun et lille vindue - men alt var pænt og i orden! Der var din service både i receptionen og i morgenmads-restauranten... Hotellet har en rigtig fin lille park og ligget godt i forhold til centrum og offentlig transport.
Genuine Hotels.com guest review
4 night business trip May 11, 2014
A Traveler
DK
4.0 / 5Excellent
"Freundliches Personal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Das Hotel ist sauber und gut erhalten, mit den öffentlichen Verkehrsmitteln ist man schnell im Zentrum und beim Bahnhof. Allerdings roch und fühlte sich das Hotel ein bisschen wie ein Altersheim an. Mein Zimmer roch zudem stark nach Putzmittel, was ich als störend empfand.
Genuine Hotels.com guest review
1 night business trip Oct 25, 2013
A Traveler
CH
5.0 / 5Outstanding
"Ruhige sauberes Zimmer, gutes Frühstück."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Freundliche Personal. Es gibt auch ein Tee/Kaffee Raum zur freie Benutzung. Wenn gerade keine Messe ist, sind die Preise besser. WLAN gibt es auch. Die Gänge im Hotel sind irgendwie noch in Renovierung...Insgesamt Alles Gut.
Genuine Hotels.com guest review
1 night business trip Jul 5, 2013
A Traveler
CH
4.0 / 5Excellent
"Herrlicher Garten"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wir waren mit allem super zufrieden. Ausser mit der Rezeption-Angestellten am Sonntag. Sie war unfreundlich und nervig. Man hatte das Gefühl, es stinke ihr, zu arbeiten. Da waren die beiden Gentlemen`s am Samstag das pure Gegenteil.......Das Servierpersonal beim Frühstück war auch extrem freundlich und zuvorkommend..Es war es ein sehr angenehmer, erholsamer Aufenthalt und kommen gerne wieder...
Genuine Hotels.com guest review
1 night trip with friends Jun 29, 2013
Cornelia
CH
4.0 / 5Excellent
"un petit sejour a bale"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
l'hotel a un accueil excellent, place un peu enretrait de la route, dans un cadre charmant, j'y suis venu en periode de pre-fetes de noel, le parc entourant l'hotel etait decore en consequence, ce qui rejoute a la beaute de l'endroit. la chambre, est tres propre, mais assez sobre. comme je n'y venais que dans un cadre purement professionel , ceci me suffisait emplement, un bon lit, une table et un chaise. l'armoire est ouverte, plutot des etageres. je n'ai donc pas defait ma valise, c''est plus simple.la salle d'eau est minima, mais parfaite pour les besoins de la chose. j'y retrournerai , mais uniquement dans un cadre professionnel. la salle a manger pour le petit dejouner, grande spacieuse, avec toutes les commodites , presente un buffet bien garni.
Genuine Hotels.com guest review
2 night business trip Dec 4, 2012
A Traveler
FR
5.0 / 5Outstanding
"Empfehlenswert"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Super Hotel, gerne wieder!
Genuine Hotels.com guest review
2 night trip Dec 14, 2012
G.S
CH
5.0 / 5Outstanding
"Total schön!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wunderschönes Haus an tollerLage. Einfache, schöne, moderne und saubereZimmer. Morgenessen im kleinen Haus im Park ist sehr gemütlich und speziell.
Genuine Hotels.com guest review
1 night trip Dec 14, 2012
Mirjam
CH
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Veldig hyggelig hotell, med ok rom, nydeig frokost .
Genuine Hotels.com guest review
4 night trip Oct 26, 2012
A Traveler
NO
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Muy cómoda
Genuine Hotels.com guest review
3 night trip Oct 25, 2012
A Traveler
ES
4.0 / 5Excellent
"Afslappet atmosfære, stille og god beliggenhed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Udmærket, vil overveje at bruge hotellet igen. Meget uformel og imødekommende atmosfære, fin morgenmad, stille, tryg, tæt på centrum og alligevel i et stille kvarter, busser og tram i nærheden.
Genuine Hotels.com guest review
4 night trip Sep 18, 2012
A Traveler
DK
5.0 / 5Outstanding
"Lage, Service, Frühstück TOP"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Erholsamer Aufenthalt
Genuine Hotels.com guest review
1 night trip May 4, 2012
Pauli
DE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Sep 23, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Sep 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Nov 26, 2014
Michal
GB
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Jun 15, 2013
A Traveler
IE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night business trip Dec 16, 2014
Sune
DK
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Sep 22, 2014
A Traveler
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night trip Apr 2, 2014
.E.Länger
CH
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 30, 2014
A Traveler
HK
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Dec 29, 2013
A Traveler
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night trip Oct 15, 2012
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Sep 19, 2012
A Traveler
SE

TripAdvisor reviews for Hotel Bildungszentrum 21

Overall rating:Based on 100 traveler reviews

Most recent traveler reviews:

Overall Rating
"Ok! "
03/24/15 F-valley
I've been staying here during one business trip. It's close to town in you know your way. The surrounding is nice but it's not so welcoming. You don't really get the feeling of a proper hotel. But in its own way it's charming. It's more of a school with dorm rooms.
Overall Rating
"Work trip to Basel"
02/11/15 Katherine191 Liverpool, United Kingdom
I've used this hotel frequently in the past and always had a pleasurable experience. The staff are friendly and polite. The building is set in very pretty grounds and located close to several bus/tram stops. Rooms are clean, comfortable and include access to free wifi.
Overall Rating
"Christmas Market in Basel 2014"
01/08/15
The hotel is excellently located, near enough to the heart of Basel without the usual trappings of a city centre location. Somewhat functional and clearly aimed at the business traveller, the hotel is undergoing a makeover, which is due to complete in early in 2015. Rooms were spacious and very well presented, along with being clean and comfortable. Good - free - WiFi, as well as an excellent choice of TV channels in many languages. Breakfast was as you would expect in a European hotel, offering enough choice without going over the top; extremely friendly and helpful staff.
Overall Rating
"good location, spacious room and wonderful staff"
12/11/14 SanMusafir Mumbai (Bombay), India
Stayed here on a business trip. The staff is supportive and was able to help me with my needs. The room itself was very spacious, with nice heating. The restaurant served good breakfast. There are two tram stations nearby and you can reach the city center in 5 mins. Overall a satisfying experience!
Overall Rating
"great location and helpful staff"
11/27/14 Amy S Hastings, Nebraska
Stayed one night here before leaving early for the Zurich airport. Loved the design of our room, with its combination of simple design and warm natural wood. The staff was welcoming and even allowed us to see the room before confirming our reservation. We had to leave for the airport before breakfast was available, so they prepared lunches for us to take along. The room was very tasteful, wifi was fast, and the bed was very comfortable. The hotel is only a couple of blocks from the tram stops and the entrance to Basel old town. We were able to hop on a 6am tram to the train station very easily. I'd like to return to spend more time in Basel and at this hotel.
Overall Rating
"Roomy and Comfortable"
11/10/14 jjc34 Oklahoma City, Oklahoma
I have stayed in this hotel a number of times. It is not fancy but very comfortable and convenient to downtown Basel. (It is a short walk to one of the Gates going into the town.) The rooms are quite nice-sized and functional with good wifi. Everything is very clean. Breakfast is quite nice, with good variety, in a separate building on their grounds. The grounds themselves are lovely with their own grape vines - they actually sell their own grappa and it is quite good, recommended. The staff have always been very friendly and helpful in all of my trips there. They have a small bar which is nice for a late night drink. They also have a very small fitness center, which is convenient but very limited. The price is very reasonable, particularly in Switzerland.
Overall Rating
"Overall good experience"
09/12/14 Olori1 Sint-Niklaas, Belgium
Spent 3 days on business trip in Basel and the conference took place in this hotel, so I booked overnight stay. Hotel is nice, spacious rooms, clean bathroom, wifi was working perfectly. Breakfast was quite ok in terms of variety of cheese and bread, hit drinks, fresh fruits, eggs but not variety of hot meals. Business lunch and coffee breaks were nice too and of average quality. Another good point is the proximity to the center and also the fact hotel provides mobility card which enables you to use public transport throughout your stay. The down side: on parking, though available, costs 12 CHF per night and though we arrived past 11 pm, we were still charged for the first night. In addition, there was no flexibility regarding late check out. Although my wife was heavily pregnant and would have been better for her to rest more, we had to check out at 12 promptly otherwise we would have been charged. Some flexibility should be allowed for a check out 1-2 hours after normal check out times. Hotel staff is nice but the head of reception is extremely unfriendly and not even smiling which creates a negative "unwelcoming" impression. Note: though reconstruction was supposed to end in August, it is still ongoing and hotel is noisy during the day.
Overall Rating
"Lovely experience"
07/29/14 Scot06 Glenrothes, United Kingdom
Just had a week in Basel based at this hotel and I have only good things to say about the experience. Friendly staff, nicely decorated and spotless room and in a great location for exploring the city. The receptionist sold me a three day Basel card (for 35 CHF) and this allowed me to get half price into many museums and other reductions. I also was given a card for free transport within the city which was welcome. The Samovar room on the 4th floor allowed me the ability to make a hot drink when I wanted. Overall I would recommend this hotel for a trip to Basel.
Overall Rating
"Clean nice hotel"
05/14/14 Traveller2703 Helsinki, Finland
I spent here three nights for a business trip. Hotel was clean, beautiful and historic, rooms were spacious, bathroom spotless, cleaning every day. Breakfast with plenty of options with fresh garnish and fruits. Business lunch very good too (though I dont know if it is openly available all guests or just for special order). Only thing I missed was bar. There were no lobby bar or minibars in the rooms, and there were not pub or restaurant near by. It was though short walk to the city where all the bars are.
Overall Rating
"Clean and spartan approach to comfort worked for me"
04/23/14 nkmunn Fremont, CA
The clean and spartan approach to comfort here gave me a good night's sleep during a business trip. The Hasena bed and furnishings very comfortable. The decor contemporary and bright. The bath spacious enough and quite functional. The wifi was great. Appreciated the coffee room. The breakfast room is full of natural light.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews