"In the University Area"
This hotel is not in the center of things -- it is a bit out of the way -- but with the transit passes which visitors receive free of charge, you can take a tram anywhere you desire to go. If you are doing something at the University, this is a good location. The rooms are a good size but extremely spartan. The pillows are the most skimpy i have ever […] experienced. They have an excellent breakfast which is usually part of the room charge. They also have a few pieces of equipment for working out. Read moreGenuine Hotels.com guest review
"a haven of peace in central Basel"
Finding a hotel during ArtBasel isn't easy. We knew nothing about this hotel and were totally taken in by the beautiful and peaceful surroundings, of this hotel that is part of missionary complex belonging to one of Basel's churches. It is five minutes walk from the Old town of Base. The staff is very helpful , the breakfast is delicious and varied […] and lawn chairs in the garden lovely to relax in! Read moreGenuine Hotels.com guest review
"Close to Universtiy and old town center"
Hotel is nice, staff very friendly. Rooms clean, but slightly too small. Breakfast is acceptable, but borring. Located close to university and not far from the old town center, it is also easily accessable by the public transport. I would suggest it for short business visits.Genuine Hotels.com guest review
"Clean & Basic"
Impressive building in quiet location very near the University. That said, the rooms are quite basic - a bit like good student accomodation. Little touches are missing like bathroom toiletries and a decent pillow but it's clean and friendly.Genuine Hotels.com guest review
"Great hotel - beautiful building"
I recently stayed here for a business trip; great hotel but only had one pillow...no extra ones in the wardrobe either. I'm sure I would have received an extra one if I asked but it was late and I was just getting into bed when I noticed. Staff extremely friendly & helpful. Beautiful building.Genuine Hotels.com guest review
"Convenient location for university"
Walking distance to the centre, with tram stop nearby. Rooms were hot without air conditioning, but otherwise clean and modern.Genuine Hotels.com guest review
the overall athmosphere of the hotel is lovely and there is a pretty garden. sadly there are some major structural problems - there is not adequate insulation between the rooms and between the floors. this means there is no chance of rest before late at night and one is woken up at the crack of dawn by what seems to be a herd of elefants. the option […] to live on the top floor oneself is not suitable in the summer - since this is the attic and too hot. no minibar or fridge in the room, and more importantly there is not a singel drawer or shelve for cloths - apart fro the one and ahalf above the small hanging space. a serious inconvenience is the situation of power points. . the free wifi is convenient and easy to use but the only plug is under the desk - one part of a 3way - so not suitable for a foreign plug converter and too inconvenient for the short leads of the fan and hairdryer provided. there are small thoughtful touches like free tea and coffee in some centrally located sitting rooms and the staff were very accommodating and friendly, with the exeption of the head housekeeper, who dealt with a small complaint very arrogantly and does not seem to understand the concept of apologising for any inconvenience. on check out she accused us of taking the hairdryer, after not seeing it left in the back of the cupboard. no apology either, so a sad taste to what could have been a nice stay in spite of the shortcomings. Read moreGenuine Hotels.com guest review
despite the central location of the hotel it was quiet and relaxingGenuine Hotels.com guest review
"Fint hotel med god placering"
Boede på dette hotel i 4 dage. Værelset var ikke særlig stort og der var kun et lille vindue - men alt var pænt og i orden! Der var din service både i receptionen og i morgenmads-restauranten... Hotellet har en rigtig fin lille park og ligget godt i forhold til centrum og offentlig transport.Genuine Hotels.com guest review
Das Hotel ist sauber und gut erhalten, mit den öffentlichen Verkehrsmitteln ist man schnell im Zentrum und beim Bahnhof. Allerdings roch und fühlte sich das Hotel ein bisschen wie ein Altersheim an. Mein Zimmer roch zudem stark nach Putzmittel, was ich als störend empfand.Genuine Hotels.com guest review
"Ruhige sauberes Zimmer, gutes Frühstück."
Freundliche Personal. Es gibt auch ein Tee/Kaffee Raum zur freie Benutzung. Wenn gerade keine Messe ist, sind die Preise besser. WLAN gibt es auch. Die Gänge im Hotel sind irgendwie noch in Renovierung...Insgesamt Alles Gut.Genuine Hotels.com guest review
Wir waren mit allem super zufrieden. Ausser mit der Rezeption-Angestellten am Sonntag. Sie war unfreundlich und nervig. Man hatte das Gefühl, es stinke ihr, zu arbeiten. Da waren die beiden Gentlemen`s am Samstag das pure Gegenteil.......Das Servierpersonal beim Frühstück war auch extrem freundlich und zuvorkommend..Es war es ein sehr angenehmer, erholsamer […] Aufenthalt und kommen gerne wieder... Read moreGenuine Hotels.com guest review
"un petit sejour a bale"
l'hotel a un accueil excellent, place un peu enretrait de la route, dans un cadre charmant, j'y suis venu en periode de pre-fetes de noel, le parc entourant l'hotel etait decore en consequence, ce qui rejoute a la beaute de l'endroit. la chambre, est tres propre, mais assez sobre. comme je n'y venais que dans un cadre purement professionel , ceci me […] suffisait emplement, un bon lit, une table et un chaise. l'armoire est ouverte, plutot des etageres. je n'ai donc pas defait ma valise, c''est plus simple.la salle d'eau est minima, mais parfaite pour les besoins de la chose. j'y retrournerai , mais uniquement dans un cadre professionnel. la salle a manger pour le petit dejouner, grande spacieuse, avec toutes les commodites , presente un buffet bien garni. Read moreGenuine Hotels.com guest review
Super Hotel, gerne wieder!Genuine Hotels.com guest review
Wunderschönes Haus an tollerLage. Einfache, schöne, moderne und saubereZimmer. Morgenessen im kleinen Haus im Park ist sehr gemütlich und speziell.Genuine Hotels.com guest review
Veldig hyggelig hotell, med ok rom, nydeig frokost .Genuine Hotels.com guest review
Muy cómodaGenuine Hotels.com guest review
"Afslappet atmosfære, stille og god beliggenhed"
Udmærket, vil overveje at bruge hotellet igen. Meget uformel og imødekommende atmosfære, fin morgenmad, stille, tryg, tæt på centrum og alligevel i et stille kvarter, busser og tram i nærheden.Genuine Hotels.com guest review
"Lage, Service, Frühstück TOP"
Erholsamer AufenthaltGenuine Hotels.com guest review
El hotel es tranquilo y no muy lejos del centro, es mas familiar que los hoteles comerciales y grandes. Tiene un parque acogedor en el mismo tereno.Genuine Hotels.com guest review
"Overall good experience"
09/12/14 Olori1 Sint-Niklaas, Belgium
Spent 3 days on business trip in Basel and the conference took place in this hotel, so I booked overnight stay. Hotel is nice, spacious rooms, clean bathroom, wifi was working perfectly. Breakfast was quite ok in terms of variety of cheese and bread, hit drinks, fresh fruits, eggs but not variety of hot meals. Business lunch and coffee breaks were nice too and of average quality. Another good point is the proximity to the center and also the fact hotel provides mobility card which enables you to use public transport throughout your stay. The down side: on parking, though available, costs 12 CHF per night and though we arrived past 11 pm, we were still charged for the first night. In addition, there was no flexibility regarding late check out. Although my wife was heavily pregnant and would have been better for her to rest more, we had to check out at 12 promptly otherwise we would have been charged. Some flexibility should be allowed for a check out 1-2 hours after normal check out times. Hotel staff is nice but the head of reception is extremely unfriendly and not even smiling which creates a negative "unwelcoming" impression. Note: though reconstruction was supposed to end in August, it is still ongoing and hotel is noisy during the day.
07/29/14 Scot06 Glenrothes, United Kingdom
Just had a week in Basel based at this hotel and I have only good things to say about the experience. Friendly staff, nicely decorated and spotless room and in a great location for exploring the city. The receptionist sold me a three day Basel card (for 35 CHF) and this allowed me to get half price into many museums and other reductions. I also was given a card for free transport within the city which was welcome. The Samovar room on the 4th floor allowed me the ability to make a hot drink when I wanted. Overall I would recommend this hotel for a trip to Basel.
"Clean nice hotel"
05/14/14 Traveller2703 Helsinki, Finland
I spent here three nights for a business trip. Hotel was clean, beautiful and historic, rooms were spacious, bathroom spotless, cleaning every day. Breakfast with plenty of options with fresh garnish and fruits. Business lunch very good too (though I dont know if it is openly available all guests or just for special order). Only thing I missed was bar. There were no lobby bar or minibars in the rooms, and there were not pub or restaurant near by. It was though short walk to the city where all the bars are.
"Clean and spartan approach to comfort worked for me"
04/23/14 nkmunn Fremont, CA
The clean and spartan approach to comfort here gave me a good night's sleep during a business trip. The Hasena bed and furnishings very comfortable. The decor contemporary and bright. The bath spacious enough and quite functional. The wifi was great. Appreciated the coffee room. The breakfast room is full of natural light.
"Simply Furnished and Friendly"
01/06/14 DennisInNJ Glen Gardner, New Jersey
We stayed in this hotel in December and were pleasantly surprised! It is a very nice hotel in a residential neighborhood, but within easy walking distance to the downtown and old town areas. The room was very large and quiet and simply furnished, but very functional. The bathroom was large and very clean. The receptionists were very pleasant, helpful, and professional. But at times it seemed there were not enough of them to handle the walk-ups to the desk and the phone calls. Our only criticism was that their process to "hold" your luggage until your room was ready seemed a bit unsecure. They had a locked room for you to place your luggage, but they seemed to give the key to anyone who asked for it without checking who they were and the room was out of sight of the receptionist. Fortunately, we did not have a problem. This is a no-frills hotel at a very good price!
"Friendly, clean, simply furnished"
11/11/13 Stop_smell_the_roses Brighton
The history of this place as a monastery is reflected in the modern day hotel. Simple, clean , without fripperies or luxury is the way it works. It is comfortable and friendly, with the simple food being of good quality. I was here on business and had a good nights sleep then used several of the meeting rooms which were well appointed and good places to work. All at a good price. It is a short but pleasant walk into town. Having stayed in many Basel hotels it is not top of my list but its honest simplicity makes a refreshing change. I would recommend it for working business meetings.
11/07/13 Martin V Varese, Italy
I was here during the long weekend of November 1st. The hotel is situated in an "old" mission house, about 10 walking minutes from the historical centre. Room 450 was not too big, but neither small. It has only one small window which is to the street side. It is a bit difficult to sleep with this window closed as the Baler tram is quit noisy. Bathroom was big and up-to-date. Breakfast, in the house next door, is very good with nice Swiss cheese, meat, eggs,... Parking place is 10 ChF / day, but you get a free ticket for public transport for the whole stay in the hotel. Personal is professional and kind. I had a good experience and will for sure go back to this hotel when I have to stay in Basel.
"Hotel or Youth Hostel?"
08/28/13 twa203 London, United Kingdom
Booked into the Bildungszentrum 21 as only hotel available in Basel for that night. I have to say that the cost was very reasonable, CHF250 for a 'suite', and the reception staff delightfully friendly. However, by hotel standards this was pretty poor, very 1980s. Virtually no food or drink on offer, tiny, tiny beds, minimal bathroom facilities and the whole experience, from beginning to end, feels more like a youth hostel than a hotel. Indeed, my suite reminded me of an office from the early 80s. Difficult to say service or facilities were poor, as there really weren't any. If you are travelling on a budget and have minimal expectations then fine. If you are working hard, need a drink, some food, some toiletries! and a decent bed.....look elsewhere.
"training and tourisum"
08/01/13 alaakinan51 Baghdad, Iraq
Hello dear, i have there before 2 year and spent very nice and good time in this hotel, all staff of hotel kindly and smile special the reception my best wishes to all and hope come back again as soon as, good room (including everything you asked about) and restaurant very nice with good breakfast and kindly staff. Alaa Kinan Iraq Baghdad
"reservation cancellation and poor service management"
07/22/13 jacqueline r Sao Paulo, SP
I had stayed for years at this hotel this year reserved 6 months in advance for Basel Art Fair 3 nights daily price CHF 350. I had to cancel one week prior to arrival, was billed the full amount even though during the last week prices went down on a daily basis to CHF 200 and CHF 195 per day I offered to pay one full night , not accepted, not well received even though was a good client , after many discussions was given a CHF 400 voucher not acceptable given that had paid the full amount. booking via internet reservaitons last miniute one could cancel easily even by booking one or two weeks in advance, different strokes for different folks not acceptable and not good hotel business management to keep clients also to change prices on a daily basis. Will not recommend it any more.
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