All hotels in Newington, Connecticut, United States of America
1 room, 2 adults
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2553 Berlin Turnpike, Newington, CT, 06111, United States of America, ‏‎855-239-9222
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4.2 / 5Excellent

Score breakdown (from 113 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.2
5.0 / 5Outstanding
At 10pm the a/c stopped working. By 11pm the room was well over 80 degrees. We had to change rooms and no apology was given. The breakfast was poor. I asked for an item that was out I was told that breakfast was ending in an hour and the woman disappeared to the back to never return. I've never experienced such poor customer service.
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
US
4.0 / 5Excellent
"Good breakfast Tiny pool"
The room and the breakfast were above average, but the pool was really to small to swim laps (my preferred exercise) and there wasn't a hot tub.
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
Michael
US
4.0 / 5Excellent
"Clean and Comfortable."
Room was nice and roomy, comfortable, well furnished and clean. One minor complaint was that you could not put on the light in the bathroom without turning on the very noisy over head fan, and the only light in the bathroom was that awful cold light that makes everyone look sick. Great breakfast buffet though. Front desk was very accomodating.
Genuine Hotels.com guest review
1 night trip Jun 29, 2013
Family Trip
US
5.0 / 5Outstanding
I stay one night with my mother .It was very plesent to stay and I am always back to Holyday Inn.Tkank You for great hospitality.LSG
Genuine Hotels.com guest review
1 night trip Jun 24, 2013
Lidia
US
5.0 / 5Outstanding
"great place to stay near Hartford CT"
Convenient hotel on the Pike. Brand new, clean, friendly staff. Free breakfast with decent coffee. Dunkin' right next door, Ruth's Chris on the other side. Large flat screen, high quality bedding as well. The gym only had 3 pieces of cardio, maybe the rest of it is coming...they even have a pool, however I didn't venture in. I paid $130 with tax. Very reasonable. The Staff was polite and helpful.
Genuine Expedia guest review
Other trip Jun 10, 2013
Mike
US
5.0 / 5Outstanding
"Lowest priced, clean close to downtown Hartford"
Immaculately clean, reasonably priced, close to down town Hartford/West Hartford and Dairy Queen is right across the street if you are a Blizzard addict like me!
Genuine Hotels.com guest review
1 night business trip Jun 4, 2013
Dave
US
3.0 / 5Good
"Unhelpful front desk staff"
There was only one ice machine in the entire hotel and that one was broken. When I asked the hotel staff member about it he was rude and unapologetic about it. Otherwise the room was nice.
Genuine Hotels.com guest review
2 night trip May 25, 2013
AB King
US
4.0 / 5Excellent
"Very serviceable hotel for college graduation."
Hotel packed with people attending events. Staff very friendly. Breakfast basic. Rooms very clean.
Genuine Expedia guest review
Other trip May 27, 2013
A Traveler
US
4.0 / 5Excellent
"Clean comfortable hotel on the way"
Overall we were quite satisfied with this hotel. It was a last minute decision to stop here and the staff were quite friendly and accommodating even though it was late in the evening. The beds were comfortable, the room was clean, the breakfast was tasty. I would not hesitate to return.
Genuine Expedia guest review
Other trip May 23, 2013
A Traveler
US
4.0 / 5Excellent
"Very pretty, nicely taken care of."
The room was lovely. However, the linens were rather scratchy and the pillows were hard and uncomfortable.
Genuine Expedia guest review
Other trip May 16, 2013
A Traveler
US
3.0 / 5Good
"Bad Service"
We had requested an extra cot (an option listed on the website) and it was displayed on our confirmation email. When we got to the hotel we reminded the clerk that we needed the cot. By the time we were heading out for the evening the cot still hadn't showed up so we asked that hotel staff just let themselves in and leave the cot while we were out. We returned at 1am to find no cot. The new clerk said he had received the request but that "there are probably cots around but I don't know where they are". I asked if there was someone he could contact who knew and he said "nope" and went back to his conversation with a friend that was hanging out.
Genuine Hotels.com guest review
1 night trip with friends May 11, 2013
Annoyed
US
5.0 / 5Outstanding
"Great Customer Service"
The staff made the stay so enjoyable. From great service during breakfast to Mike at the front desk's willingness to go above and beyond, I would highly recommend!
Genuine Hotels.com guest review
1 night trip May 10, 2013
A Traveler
US
1.0 / 5Poor
"good area"
This was the noises hotel I ever stayed in. They had children running all through the hotel making all kinds of noise until 10:00 p.m. and then first thing is the morning again. If the kids was not there it would have been a nice place to stay.
Genuine Hotels.com guest review
1 night trip Apr 27, 2013
A Traveler
US
4.0 / 5Excellent
Staff was extremely helpful, all of my questions and requests were answered and dealt with quickly and with a smile. One of the elevators wasn't operational during our stay and the pancake maker wasn't working, disappointing for my daughter.
Genuine Hotels.com guest review
2 night trip Apr 19, 2013
A Traveler
US
4.0 / 5Excellent
"Nice family place!"
Hotel was clean and new! The staff was very helpful. The complimentary breakfast was excellent. We enjoyed swimming in the pool, but sadly there is no hot tub, which the website says they have.
Genuine Expedia guest review
Other trip Apr 8, 2013
Kim
US
5.0 / 5Outstanding
"Great Price for Business in Hartford"
Business travel in Hartford is not as much a no-brainer as one might think. This location is close enough to Hartford without being in the city (either lousy or too-pricey hotels) and is very new, very clean, and the staff is very helpful and welcoming. The morning breakfast was just fine, and the desk in my room was well-lighted and convenient. The Wi-Fi was surprisingly fast and strong for a free service. I will be back.
Genuine Hotels.com guest review
1 night business trip Feb 28, 2013
A Traveler
US
4.0 / 5Excellent
"Surprised than dissapointed."
Had a king, no smoking. Got to the room...all looks good. Went to use the "house" phone when I noticed a very unpleasing stain/residue on the skirt of the bed, by the nightstand. I called the front desk, and they were more than happy to move me to another king, no smoking. Otherwise, the facility was very clean and appeared to be well run. Overall a good experience, more surprised than dissapointed.
Genuine Expedia guest review
Other trip Jan 30, 2013
A Traveler
US
5.0 / 5Outstanding
"convenient to Hartford"
everything you'd expect. It was a little bit under stocked at break fast but that's not a deal breaker for us.
Genuine Hotels.com guest review
1 night trip Nov 21, 2012
A Traveler
US
5.0 / 5Outstanding
"great sevice"
This was my 2nd stay at this hotel and I definitly was impressed even a 2nd time. I have family that lives close and I will be coming back and staying here for sure... love the pool.I think the best part of the rating will be the fact of every staff member was very polite and outgoing and greating us every step of the way. And love the full breakfast..although.. please fix pancake machine...hahahaha..awsome kitchen staff as well....
Genuine Hotels.com guest review
3 night family trip Nov 21, 2012
Jessie
US
5.0 / 5Outstanding
"very clean new hotel"
great value for the price, brand new hotel.perfect for a business stay and not too far from many restaurants and some shopping
Genuine Hotels.com guest review
1 night business trip Oct 18, 2012
bobby
US
1.0 / 5Poor
"NEVER will go back"
We booked the room with whirpool tub for our wedding anniversary. They had reservations all messed up. We got keys to a room that was occupied!!! After they finally figure out which room was ours real dissapointment started. The tub was DIRTY with someones hair on the wall!!! We were told that they can give us different room but no whirpool since they dont have anybody to clean it. My husband decided to clean it by himself. Then we got call from the front desk at 11.30PM asking if we expect another guest - again they have all reservations messed up. Come to breakfast - coffee maker in the room was DIRTY. And in the daylight we also saw all the dust on the furniture. Staff was apologizing but we will never go back there. Huge dissapointment.
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2012
A Traveler
US
1.0 / 5Poor
"Loud"
You could hear the water running in the pipes in the walls all night long very loud.My first room door won't lock so they said they couldn't fix it so they moved us to another room.The fan in the bathroom sounded like a jet engine. The hot food in the morning wasn't good either the eggs were like the worse I have every had. My rating for this hotel is an 3 with 10 being the highest and 1 being the lowest.
Genuine Hotels.com guest review
1 night trip Sep 22, 2012
Mr Collins
US
5.0 / 5Outstanding
"Great for the whole family"
The staff are friendly, the room was very clean! My kids loved it and asked to come back when we visit family again. The breakfast was very good and the staff at breakfast made you feel welcome and at home. They were also accomodating for my elderly grandmother. I would recommend this hotel to everyone!
Genuine Expedia guest review
Other trip Sep 2, 2012
Michelle
US
5.0 / 5Outstanding
"Met Expectation"
This was a overnite stay as I dropping my son off at Trinity. The location was very connvience as it 10 minutes from the school. The hotels has to a variety of resturants and shopping centers nearby. The rooms were spacious and clean.
Genuine Hotels.com guest review
1 night trip Aug 18, 2012
MAS
US
5.0 / 5Outstanding
"Brand New"
The hotel is brand new, and if they keep it the way it is, it will be a location we use a business every time we stay in the area~!
Genuine Hotels.com guest review
1 night business trip Aug 14, 2012
Dan M
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great stay in Newington!"
Simply perfect! Good location, and the room was very clean - very important for me - and spacious; good breakfast included. Friendly people at the reception. And there was a pool and washing machine and tumble dryer!
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
Suzanne
CA
5.0 / 5Outstanding
"It was very clean and location was great"
Pool was great, rooms were great and breakfast was very good, staff was very courteous and I would definitely stay there again
Genuine Expedia guest review
Other trip Jun 12, 2014
rik
CA
4.0 / 5Excellent
"Very accessible location"
Oversall, my stay was very satisfactory. On the last night of my stay, children involved in a soccer tournament were staying at the hotel. There was a lot of noise in the hallway (an actual soccer game going on), which was very noisy and disrespecful of other guests in the hotel. After calling the Front Desk, everything quieted down at around 9:45 pm.
Genuine Hotels.com guest review
Other trip Oct 8, 2012
Denise
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Ankommen und Wohlfühlen"
Holiday Inn - Standard...was gibt es da zu noch weiteres zu sagen
Genuine Hotels.com guest review
1 night business trip Apr 22, 2015
Juergen
DE
2.0 / 5Fair
Genuine Hotels.com guest review
1 night romance trip Jun 11, 2015
brittany
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip with friends May 16, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
chead
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Apr 17, 2015
Heather
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jan 13, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Dec 27, 2014
Richard
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Dec 9, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Dec 8, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Aug 21, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Jun 27, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Jun 3, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip May 2, 2014
Susan stralka
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Apr 22, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Apr 1, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Mar 3, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Feb 7, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Oct 25, 2013
Steve
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Oct 11, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Aug 30, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Aug 8, 2013
A Traveler
US
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