Premier Inn Birmingham NEC/Airport - Birmingham

This guest did not leave a comment.

Genuine Hotels.com guest review

Clean, good location, but A bit hard for me (american driver) to manage all the roundabouts in order to get there. Great bang for buck.

Genuine Hotels.com guest review

They put Airport in the title of the hotel but how can that be since it is about 3 or 4 miles from the airport. This is just unacceptably far away. Add to this the fact that one of the main influencing factors of my booking was "complimentary" internet. I don't find them charging me 10 pounds a night extra when I check-in as very "complimentary".

Genuine Hotels.com guest review

I was able to walk to the hotel from the train station. Made the mistake of trying to walk from hotel to airport--they don't offer a shuttle. Figure on 7 pounds for a cab. The bar/restaurant was very cheerful and the food was good. Room very clean and place was remarkably quiet. A great deal.

Genuine Hotels.com guest review

Very satisfactory for our needs while at a conference in the NEC complex.

Genuine Hotels.com guest review

It was a clean and nice hotel, service was slow, but food was lovely, beer prices are really expensive, bed was like sleeping on a piece of plywood. It was fine for a quick stop over.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very nice hotel. Went to stay for show at the N.E.C.. Perfect destination, very secluded.. But all in all an perfect comfy nights sleep.

Genuine Hotels.com guest review

Ideal for the NEC, good room, food and value, can't ask for more.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

By far the most memorable moment was when one of your maintenance staff called ' Liam' who helped us to fix our spare tyre. It was an impeccable service and he went out of his way to sit in the rain and change it , on his own good will. We need more people like him in this world!!What an asset to your team!!

Genuine Hotels.com guest review

Enjoyed our stay . Happy with hotel overall but were let down when we went for evening meal at 9.45 to be kept waiting for over an hour for our meal to arrive when people who arrived after us were served starter and then main meal before us. We had to ask again for our order before it arrived.a

Genuine Hotels.com guest review

We had to get our room changed after the first night as we could not sleep because of machinery noise but the 2nd room was quieter. I have written to you for a refund for the first night - was advised by Premier Inn to contact you for this! Staff were pleasant and food good.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

convenient to venue. Bed very hard!

Genuine Hotels.com guest review

we stayed one night 06/02/13 before our flight from birmigham, was pleasantly surprised on arrival, bright, clean and modern with helpful staff, reasonable prices at the bar (always a bonus!) and to top it all the bed was so comfortable slept the best in a long time...if i need to stay at birmingham again this is the place i will be staying!!------thank […] you premier inn Read more

Genuine Expedia guest review

Got a good price through Hotels.com, hotel was easy to find although TomTom takes you to the Holiday Inn! You just have to keep going another 100 yards, parking is free and there are a tone of spaces, hotel staff were very friendly, room was a good size, clean, choice of pillows and the shower was excellent even had shower gel if you forgot yours. I […] paid extra for the WiFi which you can connect a maximum of 2 devices to, had a buffet breakfast that had everything you could ask, overall a no hassle uncomplicated stay, would deffinatly use again. Read more

Genuine Hotels.com guest review

Room wasn't ready on arrival so we went and had some lunch in the bar. There was a good choice on the lunch menu and prices were reasonable. We then got the lift to our room, which was clean, airy and smelt fresh. It was very well furnished in true Premier Inn style and was very clean. No complaints about the room. We then went down for dinner which […] was a good value meal deal for a 3 course meal incl drink and also including a full breakfast, which we thought was good value. The food was excellent and the service was good. When we got back from our concert at the NEC we headed to the bar with some friends we'd made. There was no where to sit and they wouldn't let us sit in the adjoining restaurant area even though they had stopped serving. We could use the chairs but not the tables. The size of the bar lounge area is far too small for a large hotel. Some of the bar staff didn't really seem to know what they were doing although they were very friendly and pleasant. I would however stay here again and it was good value for money. Read more

Genuine Hotels.com guest review

The staff very friendly and approachable. Although bar was busy when I went in for a drink I felt i was being overlooked when waiting to be served in preference to customers that had obvisouly been there more than one night. As 3 other people came to the bar after me and were served before me. There was marks on the duvet cover and premier runner on […] the bed. but overall the room and bed was very pleasant. Read more

Genuine Expedia guest review

Room was comfortable and so was bed. Food from the bar not very good but no choice as was confined there as was snowing. Fine for a night before an early flight and quick to the airport.

Genuine Hotels.com guest review

Room was spotless and clean. We had a family room. King size bed and two camp beds. The room was perfect for the LG arena. King size bed was comfy kids did moan saying theres was hard but that was only after lying on ours. Brakfast was extra but for the £ 8 odd that it was well worth it. Cereals yoghurts toast croissants assortment of beverages and […] full cooked breakfast to choose from. Reception staff very helpful called the taxi for us. Read more

Genuine Expedia guest review

The restaurant staff were all very good.

Genuine Hotels.com guest review

Excellent location for NEC. Reception staff really helpful, organised taxis for NIA. Food in bar excellent on Friday evening. Food in restaurant dreadful on Saturday evening - poor quality inedible steak, soup was supposed to be mushroom but was tasteless and had never seen a mushroom, dessert had obviously been standing for some time and ice cream […] had melted. Waitress was very embarrased and offered us free drink. Would stay at the hotel again but would not eat there again. Read more

Genuine Hotels.com guest review

Enjoyed an overnight journey break with family. Hotel was family friendly, clean and comfortable and i would recommend it.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The location of the hotel was perfect for the NEC and we were able to walk to the main atrium within 15 minutes, although we did have to climb the fence as the gateway was closed. The hotel was difficult to find - our sat nav took us onto an industrial estate; it think this may be quite common has when we arrived I could hear a receptionist trying to […] direct another lost resident! The hotel was clean and the staff were very helpful. My only complaint which I did raise directly was a problem with the floor in the room above us and I'm guessing that this was because we were in the newer part of the hotel. As the hotel is quite a way from any other facilities (apart from the NEC) we decided to eat in the hotel restaurant. The range of food on offer was varied and of a good quality. The "all you can eat" breakfast was perfect to set you up for the day. Read more

Genuine Hotels.com guest review

Lovely clean hotel. Very well maintained. Hotel staff were very friendly. Would certainly stay there again if another event at the N.E.C. were to arise. Would recommend to others.

Genuine Hotels.com guest review

One night stay spot on for our needs

Genuine Hotels.com guest review

Very helpful staff and really good value for money.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

when booked room was told there would be 1 double bed and 1 single in fact the single was a very uncomfortable camp bed not at all satisfactory

Genuine Hotels.com guest review

Nice room, comfortable bed and efficient staff. Stay spoilt by over 2 hours it took to have dinner. Food was really good when it came but I did not really want to be still eating it at 10.30.

Genuine Hotels.com guest review

room was brilliant, unfortunately the food wasn't very nice

Genuine Hotels.com guest review

The room was clean and tidy and the reception staff were very friendly and helpful.

Genuine Hotels.com guest review

Staff were friendly and efficient. The room was up to the standard we have experienced in other Premier Inns-one reason we chose it, and it was very good location for the airport

Genuine Expedia guest review

Stayed in a family room with my partner and step-kids aged 12 and 14 years. Surprised that Family room was available as some previously researched hotels only catered for families with children up to 12. Breakfast was all you can eat for kids up to 16, another saving!! Only paid £50 for four of us and additional 2 adult breakfasts at £16.50, again all […] you can eat! Customer service excellent. Rooms clean and modern. Would recommend and stay again. Read more

Genuine Hotels.com guest review

Pleasantly surprised with the size of the room. All the staff very pleasant and polite. We will definitely re-book. Excellent choice in breakfast menu, well cooked,and delivered with a smile.

Genuine Hotels.com guest review

we had a very nice stay,hotel staff very good no complaints at all,thankyou.

Genuine Hotels.com guest review

Not a bad budgetary hotel for overnight stay. Difficult to locate through SatNav

Genuine Hotels.com guest review

We had a great stay, staff very friendly and accommodating

Genuine Hotels.com guest review

Room smelt of cigarette smoke not pleasant at all

Genuine Hotels.com guest review

For LG Arena and NEC this hotel is excellent. As we have found with all Premier hotels the staff were very helpful anf friendly, our room was very clean and the restaurant was brilliant. Thoroughly recommended.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

It was convenient,friendly and comfortable.

Genuine Hotels.com guest review

The hotel caters for 400 guests and has a restaurant that hold 150 people. Hence the facilities and staff could not cope when the hotel was full as it was when we were there. I saw guests removing the furniture from their rooms so that they could sit in the bar area and have a drink. Even though we had booked months in advance we could not get a table […] in the restaurant until 9.30 pm even though we had a child with us!! The member of staff on duty suggested we try the restaurant in the neighbouring Holiday Inn Hotel!! Next time I'll stay in the Holiday Inn. Read more

Genuine Hotels.com guest review

Overall ok, but the service in the restaurant was very, very slow. We had a twin room but there was only one set of towels - we had to ask for the second one which was delivered promptly.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The staff was polite and gave us the service we needed. Excellent dinner and breakfast. The toilet was not properly cleaned when we arrived, and we had to ask for the second set of towels. When we ordered a taxi through the reception at 11:30 am we had to wait 32 minutes before it arrived. There is no way of getting to the hotel safely by foot; to get […] there we had to cross the road at a random place and walk alond the side of a busy road. The suggested walking routes to the NEC were also closed with barriers most of the time. Read more

Genuine Hotels.com guest review

Stayed with my son. Twin bedded room as requested was provided. On arrival there were plesent staff to great and assist any one with queries. I was plesantly surprised to see three automated touch-screen checking in stations, which were very simple to use and was able to add breakfast and wi-fi by using them. Breakfast was hot with excellent variety. […] The atmosphere in the public bar was bubbly. I would certainly use this venue again. Read more

Genuine Hotels.com guest review