Staybridge Suites East Stroudsburg - Poconos - East Stroudsburg

It was excellent!

Genuine Hotels.com guest review

It was excellent. As time goes you will need a service elavator.

Genuine Hotels.com guest review

should have got king size bed. only got a full. woken up at 3AM by hotel maintance personal,given wrong room number.Staff was rude.

Genuine Hotels.com guest review

This hotel was only minutes away from Shawnee Mountain Resort, malls and downtown East Stroudsbourg. While I would recommend staying at this hotel, I have to be honest about the condition of the room I was placed in. When my husband and I arrived and entered into our room, the front desk called us immediately and advised that they had to move us to […] the first floor because of their new pet policy (we brought our dog with us). The new room, while it was beautifully decorated, was poorly cleaned. There was a huge stain around the base of the toilet, tears in the carpet, dirty dishes in the cabinets, a broken desk chair and a chicken bone in the vent. We only stayed there 2 nights and felt that it was not worth having us moved again, but we did document everything that we found by taking pictures and shared our concerns with management at the time of our check-out. The management was very apologetic and offered an upgrade for our next stay. They also comped our visit. Since this was the first time that we stayed here, I think we just got a bad room. All that said, I would stay here again. Read more

Genuine Hotels.com guest review

The hotel was nice but was not clean. There was candy under the bed and hairs in the shower curtain and on the floor.

Genuine Hotels.com guest review

overall i was pleased with my stay clean neat and friendly staff that was very helpfull

Genuine Hotels.com guest review

The hotel is newly built and consists of suites with living room separate from bedroom. However room 309, which was my room had one large problem. There was a loud noise that continously can out of the a/c & heating unit in the room. The noise was coming from the fan or air blower in the unit. The noise was very loud and continued as long as I had the […] unit on. If you are a light sleeper, than you will not be able to get any sleep in this room. I had to turn the unit off to get sleep but I was not in the room too long therefore I did not get cold. The full breakfast is very nice and the hotel staff were great. Read more

Genuine Expedia guest review

When they say check in is at 3:00 they mean it. We arrived a 2:30pm expecting our room would be ready by then. We were told check in is at 3pm. She took my name and directed us to the lobby where other familes had already been waiting for 1/2 hr. More groups of people arrived and hung out in the lobby around the desk. It was 3pm and I assumed beings […] customer service had taken my name they would call me up for check in but did not. I had to go stand in line behind all the fairly new arrivals for more than 15 minutes to check in. Check out was a long waiting process also. Housekeeping is much to be desired. The floor was not cleaned. There was trash in the waste basket, trash on the bathroom floor, in front of the refrigerator, confetti all over the floor, toothpaste dropped on the carpet, broken blind so you couldn't close it, none of the interior doors locked, the couch was NASTY looking with something spilled on it and it looked like someone wet a papertowel to clean it so there was papertowel residue all over the couch we didn't want to sit on the couch.....YUCK! Went to the pool and the bathroom door had the knob missing so you could see into the bathroom when the door was closed....so much for privacy. There were no towels at the pool as stated on a card in the room. Very dissapointed! Read more

Genuine Expedia guest review

In town for a golf tournament. Water Gap CC was full. Glad we stayed here instead. We enjoyed our stay very much.

Genuine Hotels.com guest review

The staff at the stay bridge suites was great. The rooms were spacious and clean. They said the ice machine in the freezer would make ice in 30 mins but it really didn't kick on for 5-6 hours. Other than that no complaints here. There are cabs available to down town east stroudsburg 24 hrs. According to the website the hotel is 5 miles from camelback.. […] It is in fact about 20 mins but still not bad. Would definitely stay here again!!! Read more

Genuine Hotels.com guest review

The staff were very friendly and helpful. We would definitely go back!

Genuine Hotels.com guest review

We were pleasantly surprised that our room was like a little studio apartment- complete with dishwasher (YES!), fridge, stove top range, dishes, etc. There was wifi in the room and there was even a DVD player. Lots of space for clothes and a nice little sofa, so we didn't have to sit on the bed. We'll definitely be back. Oh, and the waffle machine at […] breakfast made things twice as nice.... Read more

Genuine Expedia guest review

The shower was a tad dirty, but over all it was a great hotel. The rooms were beautiful, pool was nice and the staff was very competent. I was assuming the breakfast buffet was going to be horrible, but it was the complete opposite. It was very nice for being included in the price per night. I will definitely stay there again when going skiing again […] next year. Read more

Genuine Hotels.com guest review

brand new, clean, convenient, good breakfast, great pillows, and very friendly staff. would definitely stay here again.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Staff was very friendly and helpful, walls are paper thin though. We could hear everything going on in the room down the hall but I guess that's to be expected staying in a hotel. Free wi-fi, which was slow, but hey, it was free. Very nice hotel, very clean and the rooms were super nice. Would stay here again.

Genuine Expedia guest review

Excellent hotel, excellent service...

Genuine Hotels.com guest review

Great Hotel for longer stay. Too bad they don't have like a cafe or restaurant/bar but other than that have it all. It's brand new location and kept nice and clean. Great to bring own food, feels home-like.

Genuine Expedia guest review

Words can not explain what my family and I wer put through at this hotel.. It was one of theworst experiences of my life. DO NOT ATTEMPT TO STAY HERE...The management and staff are CRAZY. I booked a suite and they did not have it and used every excuse in the book to justify it...THERE WAS NO JUSTIFICATION.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The breakfast was poorly under stocked, and mattress sagged. Overpriced as well.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Absolutely fabulous

Genuine Hotels.com guest review

Great room very clean!

Genuine Hotels.com guest review

Clean Clean Clean! Would go there again! Excellent staff service!

Genuine Hotels.com guest review

Enjoyable and pleasant personnel

Genuine Hotels.com guest review

A nice hotel with nice features. The only negative was the breakfast. I have been to other Staybridge Suites and the breakfasts have been great with a lot of choices. This hotel offered limited choices for breakfast. There was no hot meat (only sausage gravy), only cold hard boiled eggs, very little fruit, limited pastries, and hardly any cereal ch […] oices. Read more

Genuine Hotels.com guest review

Pretty satisfied with my stay of three days. Shower curtain could have been cleaner.

Genuine Hotels.com guest review

We booked a room online and at arrival we were unpleasantly surprised that the hotel had no rooms available. The staff did not care about the fact that we had a valid reservation nor did they bother to provide us with an alternative accommodation. You could see in their eyes that they were hiding something or straightly lying into your face. When I […] asked to use a house phone to call the Hotels.com the front-desk lady said that she could not allow us to do that. They staff was rude, uncaring and totally unprofessional. Only by contacting Hotels.com directly we were able to find an alternative accommodation. Read more

Genuine Hotels.com guest review

I've stayed at Staybridge in other locations and I'm always impressed with their facilities. The rooms are great with all the amenities and they are always well maintained. Compared to the rates among other places in the area the extra price is well worth it. There isn't much available in the immediate area of the hotel, but a two mile drive down the […] road will take you to downtown East Stroudsburg and more than enough shopping. Read more

Genuine Hotels.com guest review

This is the 2nd time I've booked this hotel; first for us and a second time for my in-laws. I booked it for them because we enjoyed our stay so much, I knew they'd be satisfied. My in-laws are in their 70's, when they arrived and checked in, they were given an upgrade to a king - handicap suite. My mother-in-law remarked on how lovely the suite was […] and how nice the staff at the front desk had been. My father-in-law was thoroughly impressed - in fact they left the family event early so that they could go back and enjoy their lovely room! We have stayed at other hotels in the area and the Staybridge is by far the nicest and cleanest and best value. We had a family breakfast planned nearby in the morning, so they didn't take advantage of the breakfast, though they said the coffee was good. We will certainly book the Staybridge again and highly recommend it to anyone looking for a nice quiet hotel in the area. Absolutely no complaints. Read more

Genuine Hotels.com guest review

Walls are paper thin. You can hear the person in the next room whisper.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

My daughter and I really liked this place. Service was great and we will recomended it to anyone that is staying in this area.

Genuine Hotels.com guest review

There was a false fire alarm just before we arrived (someone thought they smelled smoke/fire and discharged a fire extinguisher), so we had to wait about 45 minutes to check into our rooms. The hotel staff was very professional and thorough in explaining what had occurred and that everything was clear. We saw and smelled nothing of the event, even though […] it was on the floor where we stayed. Our room was clean, comfortable and quiet. Read more

Genuine Hotels.com guest review

Our fire alarm was going off all night so needless to say we didn't get any sleep. We told the front desk but they didn't do anything about it.

Genuine Hotels.com guest review

Suite was fantastic. Had large refrigerator, dishwasher, 2 burner electric stove, microwave, coffee pot, dishes, cooking utensils, pots, pans, etc. Very nice walk in shower. Pull out sofa was comfortable. Need better standard for cleaning services. Sometimes we did not get wash clothes. Last day we got soap. We asked for certain items at the front desk […] and we were provided with items. Except washcloths. They ran out. No extra toilet tissue, you have to ask for it. Would stay again. Staff very nice. Needs to have a standard on what is replaced and supplied in the rooms each day. Not a problem with having clean sheets every day. That's understandable. Some days they made the bed, sometimes they didn't. Some days they took out the trash, some days they didn't. Took dirty towels and cloths but did not replace. Did provide extra blanket and pillows. Stroudsburg, PA location. Will stay again. Read more

Genuine Hotels.com guest review

Rooms are spacious, clean and have lots of cooking utensils, cookware, fridge and stove so you can prepare your own meals. Laundry facility leaves much to be desired, smelly and moldy- use @ own risk. Also "store" is pricey. Free breakfast- arrive early!! Food was gone and not replenished quickly enough @ 9:30am although server was very pleasant. Room […] was by Exit so did not experience much noise. Good deal for your $$ Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Room was more than expected, roomy and clean, clean, clean. Air conditioner was noisy but didn't interfere with sleep. Would recommend hotel for a stop over, not a destination because it's not right next to area attractions.

Genuine Hotels.com guest review

The breakfast and the evening complimentary snack were both disappointing. Just including fresh milk or half and half for the coffee and some cereal would have made the breakfast better. The evening snack was a waste. We were put in a handicapped room - don't know why. The hotel didn't seem to be very busy.

Genuine Hotels.com guest review

I honestly did not expect the Staybridge to be as nice as it was. Comfortable beds/pillows, very nice rooms, kind staff....tThe only thing that we weren't thrilled about was that the complimentary breakfast ends at 9:30 AM, a bit early for us. If/When we return to the area for some more nice hiking and antique-shopping, we will definitely be booking […] a room at the Staybridge. No Wi-Fi in the hotel... but not having internet access was kind of nice, actually. The room had a very welcoming/warm feel and it was much nicer than we had anticipated. The price is right, I definitely recommend! Read more

Genuine Hotels.com guest review

we had no problems except with a stove and microwave people were burning popcorn and other food items and the alarm went off. I guess it is a good thing it did incase of emergency

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

it was very nice but i had 1 issue, the AC is right along the bed and it blows your face so its hard to sleep with blowing directly on you. wonder if the could change that. thats what stopping me from going there again.

Genuine Hotels.com guest review

Good clean room at a great price. I enjoyed the atmosphere.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This is by far the best hotel we've stayed at in this price range. It was as if we were the first people to stay in the room. Lovely king suite with a full kitchen - dishwasher, fullsize fridge with icemaker, really, all the comforts of home (right down to the wine glasses, cookware and tableware. Large bathroom. Friendly staff and a nice complimentary […] breakfast in the morning. We will definitely make this the hotel of choice when we are up visiting relatives. Very pleasant stay. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review