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Jumeirah Zabeel Saray, Dubai

5 stars
Palm Jumeirah, West CrescentDubaiUnited Arab Emirates, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.7 / 5
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe
Amenities
Great amenities
Beach
Beautiful beach
317See all 317 Hotels.com reviews
From 4,010 reviewsTripAdvisor Traveller Rating

Jumeirah Zabeel Saray, Dubai

Hotel Info: ‎866-539-8117‎

from $272
  • Grand Deluxe Family Room
  • Deluxe Family Room
  • Imperial Two Bedroom Suite
  • Club Double Room (Palm View)
  • Junior Suite One King Bed
  • Imperial One Bedroom Suite King
  • Club King Palm View
  • Deluxe King Palm View
  • Two Bedroom Suite
  • Deluxe One King Bed
  • Deluxe Double Room, 2 Queen Beds, Sea View
  • Deluxe King Sea View
  • Grand Two Double Beds
  • Deluxe Double Room, 2 Queen Beds, Palm View

At a glance

Key facts

Hotel size

  • This hotel has 405 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle within 10 mi

  • Free shopping center shuttle

Also known as

  • Jumeirah Saray
  • Zabeel Saray Jumeirah
  • Jumeirah Saray Zabeel
  • Jumeirah Zabeel Saray
  • Jumeirah Zabeel Saray Dubai
  • Jumeirah Zabeel Saray Hotel
  • Jumeirah Zabeel Saray Hotel Dubai
  • Saray Jumeirah
  • Zabeel Jumeirah
  • Zabeel Jumeirah Saray

Policies

Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3900.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1950 (from 4 to 12 years old)

Optional extras

Rollaway beds are available for AED 250 per night

Buffet breakfast is offered for an extra charge of AED 160 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 375 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • On private beach
  • Beach sun loungers
  • Water park
  • Number of indoor pools - 2
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Health club
  • Tennis on site
  • Steam room
  • Beach towels
  • Children's pool
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Talise Ottoman Spa has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Imperium - This brasserie serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Lalezar - This fine-dining restaurant serves dinner only. Reservations are required.

Amala - This restaurant serves dinner only. Reservations are required.

Al Nafoorah - This restaurant serves dinner only. Reservations are required.

Voi - This restaurant serves dinner only. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Snorkeling on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Jumeirah Zabeel Saray, Dubai’s small print

Also known as

  • Jumeirah Saray
  • Zabeel Saray Jumeirah
  • Jumeirah Saray Zabeel
  • Jumeirah Zabeel Saray
  • Jumeirah Zabeel Saray Dubai
  • Jumeirah Zabeel Saray Hotel
  • Jumeirah Zabeel Saray Hotel Dubai
  • Saray Jumeirah
  • Zabeel Jumeirah
  • Zabeel Jumeirah Saray

Policies

Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3900.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1950 (from 4 to 12 years old)

Optional extras

Rollaway beds are available for AED 250 per night

Buffet breakfast is offered for an extra charge of AED 160 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 375 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 317 reviews

Jumeirah Zabeel Saray, Dubai
Good3.0 / 5
My stay at Zabeel Satat
The restaurants were not bad but nothing impressive for the price. I thought the front desk service was inadequate. The room faced all the buildings and city view and I asked about peace and quiet as in the room picture they advertised. They charged me another fee per day to switch rooms. For the difference I would have stayed at the Qasr, their sister hotel. The supervisor at the front desk, Lily, was not understanding and told me to handle it with Expedia since I booked through them. I would never stay at this hotel again for the above reason. And, the shuttle service was also not as advertised and I spend much on taxi rides. The only worth it point of this hotel is the spa. The hotel has beautiful décor but many of the service people working there were not happy or helpful. One waiter was an exception which I like to compliment. His name sounded like, Sanjeer, if I remember correctly.
3 night trip
Jumeirah Zabeel Saray, Dubai
Good3.0 / 5
average!!
For 5 star hotel, they shouldn't have a damaged fridge. when called to open the fridge, we realized that the drinks weren't accessible because there was no bottle opener. All the previous issues took about more than an hr to settle. the concierge was nothing but a useless mannequin standing behind the desk with no information about the water sports, restaurants and how to go about something if needed. the restaurants are such that we wouldn't eat there again, mainly sultan. water sports was a lot of fun, view was amazing, room was absolutely grand. staff is useless and needs major training. After this review if a manager does respond with an apology, I wouldn't except it because I did fill out a review form at checkout, a survey via their website but didn't receive any response whatsoever. I wouldn't go back here.
1 night trip
Jumeirah Zabeel Saray, Dubai
Outstanding5.0 / 5
Awesome luxury hotel
This hotel couldn't have been more pleasurable. The location was perfect on the outer frond of the Palm. Beach, pool, restaurants were impeccable. A very luxurious treat.
2 night trip
Jumeirah Zabeel Saray, Dubai
Outstanding5.0 / 5
my review
Excellent hotel the hospitality was very high recommend
3 night family trip
Jumeirah Zabeel Saray, Dubai
Poor1.0 / 5
Don't trust the reservation
We made the reservation well in advance. When we checked in they didn't have the room we paid for,they told us there was a muslim holiday and they gave our room away( although we checked in on the day we reserved). Instead of upgrating us, they downgrated us. Next day they relocated us to the original room. One can only imagine the inconvinience of unpacking and repacking.I used my credit card to secure the reservation, on check in we informed that we would be using my compannion's credit card for final payment. They said that woulb be no problem at all as my credit card would only secure the room and we could use the other credit card at check out. When we checked out we again informed about the credit card. When we got home, we noticed on our bank statement that they charged both ceredit cards for our stay. Unbelievable!!! It still remains unresolved
4 night trip with friends

See all reviews

Jumeirah Zabeel Saray, Dubai

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